We found Bryce and Stefanie on Instagram. We thought their posts were funny, informative and…read moredetailed, so we took the plunge to interview them, along with some other realtors before we listed our condo. It turned out to be a fantastic decision. The Lugos are such a wonderful, responsive and knowledgeable set of real estate agents. Selling in this market isn't terribly hard, but the Lugos still made sure our listing was presented in the best possible light (literally, the photos made it look like we lived in a light filled paradise). Buying in this market is a nightmare, but the Lugos didn't let us lose hope. They guided us through multiple house offer situations that didn't end up panning out (usually due to someone offering $40K above list price). For the home we ended up buying, Bryce was able to negotiate with the sellers to accept our offer even though it was the first one. We were going to offer a higher amount, but Bryce suggested we try a lower price first and it worked! The very next day, the sellers got a backup offer that was $20K higher than ours, which is insane. Even in this market, the Lugos managed to negotiate some seller credit for us, which is crazy! Since the Lugos have a lot of experience remodeling homes, it was always great to walk through homes with Bryce and get his input into what was doable and what would be probably too expensive to attempt. That added expertise was so, so, so helpful. Add in the Lugos' negotiating skills, hyper responsiveness and strong work ethic, and it was a no brainer. We will recommend the Lugos to all of our family and friends.

We found Bryce and Stefanie through social media and were impressed with how well they knew the…read morePhoenix real estate market. When we started house hunting, we were concerned because of the crazy market and the lack of inventory across Maricopa County. However, the Lugo's kept us at ease because of their experience. When we put an offer in with the house we eventually bought, we were not aware of how difficult the seller would be during the escrow process. After numerous negotiations, Bryce reached an agreement with the seller to fix a majority of the repairs and drop the home's price, which was great. I could not have imagined how stressful this process could have been, but due to Bryce's patience and resiliency, we could buy the house. The other thing that I enjoyed working with the Lugo's was Bryce's experience looking at homes. It's almost like having an inspector tour the house with you. Additionally, Bryce's connections with various people such as plumbers, HVAC, roofing, etc. professionals made the process convenient because we could refer to them if we had any questions during the inspection process. If I could provide more stars, I would highly recommend any prospective home buyers look at using the Lugo's.

Listen, y'all. I'm a single mom working two jobs, my credit is less than great, and as a wise man…read moreonce said, "the rent is too d*mn high." I really thought my only options were gonna be dilapidated, roach-infested, in the slums of Phoenix, or some combination of the three. Enter Nora and Prestige realty. First of all, she's the absolute sweetest. Throughout the process, she never made me feel judged or like I was a lost cause. Her whole demeanor was so uplifting, she seemed excited to help me and that made me feel excited, too. She pulled up several options in my budget & that would work with my credit, options I didn't even know existed! We settled on a beautiful, renovated studio in the downtown area, I applied and got approved within an hour. When I tell you I got in my vehicle and cried the happiest of tears. I never thought I'd see the day! I'll be recommending everyone, literally everyone, I know to Prestige Realty and especially to Nora. I now have a beautiful, cozy little home that I would have never found on my own and I can't thank her enough. Try this place, seriously. You've got nothing to lose and everything to gain.

This place is a complete life saver!! My husband and I worked with Silvia & she found us an amazing…read moreplace within the week. They are responsive, thorough, caring & effective. Silvia went on the apartment tour with us & made us much more comfortable. We've just moved in today & our new place is a dream. If you're struggling to find your next home, don't have the best credit & don't want to waste money on endless application fees; this is the place for you. Thank you guys so much!!

If you are looking to purchase a house call Vivian she is the best realtor I have ever used. She…read morewas patient despite the fact that we walked away from two different houses and even at one point gave up the search completely. Vivian was always professional and accommodating to both my wife and myself. If you are looking to buy a home call Vivian you will not be disappointed.

Vivian is the BEST of the best! She's the smartest yet also the most thoughtful realtor I ever…read moreworked with! She's very experienced in her field (I bought, sold and rented places out with her), but she always, always, thinks for you first. She went all her way out to help me arrange contractors, staging my house while I was out of town, my place looked totally polished when it's listed - all thanks to her! When buying a property, she never rushed me and was super patient and helpful on finding the right home for me. One major character I noticed from Vivian (other than her promptness) is she's extremely strategic and efficient on every move. You won't feel like you're wasting time with her, b/c you know everything was well thought-through before she brings it up to you. I can't say enough of how much I appreciate her great work! Highly recommended!

Ashley was a big help got me in a nice beautiful place in just 2 days of walking in her office!…read moreShe's the one

I needed to move quickly. Found me a place in 1 day. Very efficient snd professional. Highly…read morerecommend

I would give less stars if I could. This is the most unresponsive real estate company I have ever…read moredealt with in my life. They are not truthful. They are non-responsive. They are taking advantage of a market that they really shouldn't be. Clients still matter. This market will correct and when it does I wouldn't be surprised if these people have no clients left. I've never called an agency in my life I've been told I cannot speak to the manager. I have now bid on a certain house twice at over $100,000 on asking. You would think at that point somebody would get back to me. They did not. I would NEVER refer this company to anyone. Buyer beware.

Debbi Sullivan was an absolute pleasure to work with. She truly goes above and beyond for the…read moreclient. I never felt pressured, and always felt advocated for. Unfortunately we only got to use her for a rental property this time, but I am certainly hanging on to her information for next year when I am ready to purchase. debbiesullivan@cox.net You will be happy if you get to use her too.

I spoke with Pamela @ Apartment Options a few days ago while inquiring about an apartment. She was…read morevery friendly and welcoming even on the phone and we went to see her later that day at her office in Mesa to see what options were available. She was able to find properties that we would work for my family and in less than 24 hours we had found one that would work us and were able to get the process started to rent the apartment. Pamela was very kind, attentive and listened to us from start to finish. Pamela went above and beyond for us and I would 100% use her in the future. If you need a rental property I would highly suggest going to Apartment Options and asking to speak with Pamela!!! Thank you Pam seriously we cant THANK YOU enough.

Pamela was great to work with. She was very thoughtful with helping my family find a home.read more

I am a bit bummed to do this but after sending Naomi an email to make things right, they were not…read more My mother and I listed both of our homes with Naomi. She agreed to take on both homes with a 2% commission on each home and 2.5% for buyer's agent. We've known Naomi for 25+ years. She switched the commissions and was pretty sneaky and deceitful. Upon signing the settlement agreement I became aware that she switched her commission to 2.5% and buyer's agent at 2%. The email below shows what was sent to Naomi and she agreed via email. My mother and I could have potentially received more showings and possibly a higher sale price. Do your research and go with a reputable company. From: Gennie Sent: Saturday, September 7, 2019 10:24:19 AM To: Naomi Evans Subject: Waddell Hi Naomi! I've discussed several options with my mom and she's ready to sell. She is open to getting the tenant prequalified if possible. I also began looking on Redfin for comps. I filled out a few things on Redfin and they contacted me via email. The Redfin agents are taking 1.5% commission or a minimum of $4500 (which would be 2% for the Eva property). They also give the buyer's agent 2.5% commission. Would you be able to match this (2% for Eva and 2% for West Cheryl, buyer's agent would get 2.5%)? With interest rates being low, you may be able to get the full commission on Eva if they can get prequalified (use those saleswoman skills). In hindsight, we should have just put the houses up for sale after Jacque, but we weren't sure exactly what to reinvest in. The HOA is a royal pain as of the last year as you already know. The thought of a possible recession is also pushing us to put the houses up for sale. I apologize if this puts you in somewhat of a pickle. We had no intention of being so indecisive. Hoping we can get through this smoothly. -Gennie

Looking for something in a busy rental market, I have submitted multiple applications, and usually…read morenever hear a thing back. If your application is not first, they take your money and leave you hanging. Naomi contacted me within an hour of receiving my application and informed me it was third on her list for that property and the first one was looking good. It was SO NICE to be treated with courtesy even when I likely will not end up renting through her. Thank you, Naomi!

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.