My boyfriend goes here for his teeth cleanings. This is such a clean and fast paced location. I…read moreliked that they greet everyone walking into the door and ask to assist. It's sad to say but after covid, customer service skills turned into common sense. Some of us have it, some of us just don't. This location gives quality service plus excellence T customer service. I will have to visit for myself next time, their schedule seems adequately filled but does offer same day service which is greatly appreciated.

*DON'T TAKE YOUR CHILD HERE IF THEY ARE IN PAIN* First my child has dental insurance, the staff…read morecame back and said he doesn't, so because he was in so much PAIN I paid out of pocket! Once they realized that they didn't verify the insurance information correctly and he did have insurance. They refused service and I quote "The doctor wants to part ways and not do the procedure". This is so ridiculous my son is still in pain, I missed work and he missed school. I'll be filing a complaint with the dental board so that they can open an investigation on this incident. Pic of paid receipt attached (it was refunded).

Beautiful office, friendly and knowledgeable staff, and wonder doctors! Appointments are easy to…read moremake and the team there is just an all-around a pleasure.

I had such a great experience at Modern Family Dentistry. The office is beautiful, the staff is…read moreamazing, and I felt like my cleaning and overall care were extremely thorough. They gave helpful recommendations and even provided a referral. This is officially my family's new long‑term dentist.

Dr.Watson and his entire staff are amazing! They treated me like I was a star- so caring and kind,…read morebut extremely professional. I actually was laughing and having fun even with a root canal procedure. The cost was great and I knew exactly how much I was going to be charged. Excellent service!

I had a root canal and I hate needles and going to the dentist overall but Dr Watson and his…read moreassistant (I want to say Sharon) were excellent and very patient!! The process didn't take as long as I thought it would and wasn't painful. They gave me great advice and instructions on what to do to keep the pain away and it worked! Highly recommend this office! The office staff was great and polite as well! Love this place!! Thank you!

I spent 5 months being seen at this establishment and they could not get it right. I found a new…read moredentist that did the job in only 3 weeks. The Foleck Center focuses on their payment. Even after we agreed that I would pay half in the beginning and the rest when the work was completed they kept sending notices 30, 60, and 90 days passed due and they hadn't finished the work. I requested a refund and was prepared to speak with Virginia Board of Dentistry and Small Claims Court to retrieve my money back. I would not recommend them to anyone.

I called the office Monday when I had a crown fall out to see if I could be seen. I was given an…read moreappointment for that Friday, my first time ever with this group and office. I was asked to complete some documents online prior to the appointment and when I arrived was checked in swiftly. The staff were very friendly and they were in the holiday spirit with many dressed in their costumes! A dental assistant took me back and did a series of x-rays and photos. Then the dentist came in and did an exam and told me what I needed. I was sent to the waiting area for a few minutes before the hygienist got me and took me back for a thorough cleaning. Then I went back to the waiting area for another couple of minutes prior to seeing the payment person. Everyone explained everything that was going to happen before it did and why. I was given an appointment next Tuesday for the crown replacement and scheduled for my next cleaning in 6 months. It was overall a very nice and professional experience. The price seemed a bit high, and definitely not exorbitant. but I blame that more on my insurance than the office. And, it's "pay as you go" so I didn't need to pay it all at once.

I've had 4 root canals before and this was by far my best root canal experience! Firstly they got…read moreme in the very next day, secondly this doctor is so gentle I did not even feel the numbing shot! He and his assistant worked so synchronized and so efficiently that it was over very quickly. Best experience I've ever had! Went even easier and less painful than getting fillings!

This is the most amazing practice ever! My daughter who was 14 at the time of treatment ended up…read morehere because a different practice we went to was absolutely terrible at trying to care for my daughter's tooth. Dr. Mears got her in the same day we left the other practice. (The doctor at the other practice clearly did not what she was doing as far as how to handle a scared teen whose gums were in pain, clearly inflamed and fluid filled. I mean really, when does it make sense to attempt to administer something to numb gums that are full of fluid? That made her pain 1000 times worse) Dr. Mears put her at ease, evaluated her condition and set her up for a root canal appointment to follow her 1 week of antibiotics which was necessary to clear the infection. He was amazing with follow up care while on the antibiotics and pain medicine and even made adjustments to her medicine. Even the after-procedure care and communication were top notch. If anyone in my family ever needs endodontic treatment this is where we are going for sure. Meares Becker Endodontics is a Platinum level practice!

The office is currently booking 11 months out which I find unacceptable. There is also a very long…read morewait list for cancellations. The dental equipment machines look rusty and paint chipping off. They are so tightly booked solid my hygienist said she needed to use the restroom but didn't have time to. The doctor did not feel my neck and jaw to detect cancer. The hygienist did not have the standard extra person to call out the 3,2,2,1 gum health numbers to which slows down the appointment.

Responding to your response of my previous review regarding your practice of sending customer calls…read morestraight to voicemail. I'm not anonymous. I am the only person in the reviews who's noticed that the office doesn't answer their phones. You also see my first name clearly at the top of my review. Rather than calling, I went in to see my doctor after a weekend in pain. I was informed "that he was going into a procedure," and the staff member escorted me back to her desk. I explained my issue, which was that from the medicine I was finally prescribed, I had an infection. I had an emergency, and the care I received when I was in the office didn't extend to after-hours.  Providing exceptional customer care and service can't be your top priority when, in fact, your phone calls--I know "customer" calls--go straight to voicemail. I sit in the office at every visit, and I do not hear or see anyone answer a phone call. No one. As the staff member listened to my concerns, in hindsight another staff member (brunette, with a ponytail) came and sat right next to us. Pretending to stare at the computer screen, "being nosey" and "eavesdropping," which was unprofessional, especially when your customer realizes what you were doing. On the contrary, this woman could have been answering the phones. This is a pretty large office, and it looks like they have ample enough staff that could also cover the phones, as in other smaller dental offices with smaller staff. Whenever I ask why phone calls are going directly to voicemail, I get this look as if the individual doesn't know how to answer because I've heard all the lack of excuses. As here, you're telling me to call the office, but you don't answer the phones.

Good DDS, bad billing system. This was my first visit. So as I'm sitting in the chair mouth open, a…read morefront desk person comes to the area to discuss payment. That was a first for me.. a bit pushy for my liking. My insurance is good and whatever they didn't cover I planned on using care credit. So about a month later I received a statement of billing from my insurance and saw that I was charged almost $300 more than what I should have. I called the office and was told that there was a credit on my account that I can use when I come back. I don't think so...

I have been going to see Dr. Gwaltney for over 14 years. He is a great dentist and has done lots of…read morecrowns for me over the years. He has come in to help me on the weekend when I was in pain and had loss a crown. I highly recommend his office.

I have had the pleasure of being a patient of Dr. Wissink (Volvo Parkway, Chesapeake, VA) for over…read more10 years, and she is truly an exceptional provider. Although I sometimes feel apprehensive about scheduling appointments, her remarkable skill, professionalism, and gentle approach consistently put me at ease. During one visit, I accidentally bit her finger while being fitted for a night guard, and she handled the situation with humor and grace, immediately reassuring me. She laughed it off, saying, "It's okay, I have nine more!" Experiences like this reflect her calm demeanor, patient-centered care, and genuine compassion. Patients may arrive feeling anxious, but they leave feeling reassured and confident in their care. In my experience, there is no better way to describe Dr. Wissink and her team than as the G.O.A.T.--the greatest of all time. S. Parks

Several phone contacts with the Konikoff Volvo Pkwy office, including my 1st-time appointment on…read more7/31/24, have been excellent! The front desk staff, doctor, and hygienist were amiable and professional. The oral care and attention to detail were awesome! I was so pleased and look forward to my next visit and ongoing patient care! 100% recommend Konikoff Volvo Pat Brown