Honest, fairly priced, professional, and on time - even called with a 30 mins heads up. Would…read moredefinitely recommend!

Front loaded washing machine under Lowe's warranty with rinse problem and shaking during spin…read morecycle. Aaron came out; impressed with his knowledge and checking drum and rinse cycle. He checked all my washing solutions for He n there was one that was not. Absolutely would use them again.

This is my second time calling Michael. He came out since we are having intermittent issues with…read moreour washing machine. He is as honest as they get. Said that the machine we have contains several boards that is hard to diagnose. In our case it's best to have Sears authorized repair since they are kenmore brand. It may be time for new ones as they are 10 years of heavy use and several self repairs. No charge for our visit.,

These guys were recommended from our neighbors. They didn't disappoint. They were on-time and they…read moreaffordably fixed it right the first time! Our dryer needed a new belt, and they fixed it with the original equipment from the manufacturer. Great job.

Very reliable, dependable and reasonably priced. He performed maintenance on the dryer and cleaned…read moreout the dryer vent. Would very much recommend this company and the services they offer.

Our dryer was knocking and banging so I thought for sure the worst!…read moreWe asked around for the best and we found Balcones , he came out and diagnosed the bad part and fixed our dryer immediately! He definitely knows his stuff and is a great people person! We won't call anyone else in the future because he will handle all of our appliance needs.

I called Balcones appliance repair on a Monday since our dishwasher quit working and didn't have…read morethe tools to diagnose electrical. Michael came out and diagnosed why my dishwasher wasn't powering up. He had to order a thermal fuse and took a couple of days to come in. By Thursday he was back and installed and it's running like new! He is very prompt, polite, honest, and outgoing and his fees were very reasonable.....so this is why I rate Balcones Appliance Repair 5 stars and highly recommend!

We had an appointment for today. The tech was supposed to be here from 12pm to 2pm. The morning of…read morethe appointment the tech said he'd be here closer to 2pm. But he never showed up. My husband texted and called after he didn't show. But got no response. Around 450pm the boy stated since he didn't get an OK or some nonsense he decided to waste our time. Never mind he never requested a confirmation. Chose this company if you enjoy wasting your time.

Price was very fair and service was amazing and he was able to complete the repair in a timely…read moremanner,

My electric range stopped working after a rain storm due to a power surge…read more They came out and quoted me a price of $525 to replace a computer board a week later it was replaced Less than 90 days later the same thing happened Again they came out and turned the circuit breaker on and off three times and it worked They again charged me a service call My wife paid the bill When I called asking about needing the circuit board replacement they said it tested bad I won't use them again Also on the two visits I had one invoice from one company and a second one from another company And it was the same repair guy

My refrigerator's ice maker stopped working so I looked up repairmen on YELP and came across G & I…read moreAppliances Repairs. Gilbert responded very quickly to my request and scheduled an appointment that week. He showed up as scheduled and replaced my ice maker. Unfortunately the replacement ice maker also did not work after the repair was completed and after I had paid in full for the service. Gilbert let me know that he would come out sometime in the following week to check on his replacement. During the course of his second visit to repair my ice maker, my refrigerator lost all function in the course of his repairs/diagnostics. He explained to me why he believed the root cause was a manufacturing defect but took no responsibility for the total loss of function of my refrigerator while it was in his hands. I have now paid for an ice maker repair that never happened as well as had to purchase a new refrigerator to replace my dead unit. Gilbert is a nice guy and should be trusted with simple repair tasks. I would be cautious in hiring him for anything perceived to be difficult. I would not recommend going with G & I Appliances Repairs based on my personal experience.

Very knowledgeable and helpful. Gave me information to figure out why the belt kept dropping on my…read moreKirby vacuum

Amazing ! From start to finish. Very well done. His…read moreexperience shows that he is a very talented and knowledgeable with my Kirby vacuum cleaner. My machine works perfectly now. I recommend him to anyone who has a Kirby.

I gave a rather unfavorable review a month ago. Someone from their office called me to apologize…read morefor the confusion on my issue. They said they'd like to make it up to me and correct the situation. I told her that if they did I would update my review. So they kept their word and I'm keeping mine. They did come back out to fix my oven. They were polite and professional. They didn't charge me for the repair or the part. I would use them again now.