Don't bring your pets here beware! They killed my mothers friend Dog Very upsetting they stuck him with so many needles he was bruised pretty bad no help from the staff unfortunately he passed away the same day read more

I don't know what's happened with this Vet Clinic, used to be very nice, quick honest and friendly service. What's happened to my dog today It's making me sick.. my dog sick I came yesterday to clinic had treatment for dog, another treatment scheduled for today January 3 at 4:15. I came on time with my sick dog and the door was locked. No one answered phone calls. No one called me . read more

Dr.Groemminger saved my Zoey's life That's just one of the amazing things that True Companion, Veterinarian Care has done for my fur babies. The staff is amazing and helpful. read more

True Companion Veterinary Care - This is her year and a half after she was attacked by two dogs Dr. Groemminger saved her life - Veterinarians Near Me - Cypress, Texas

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Let me start by saying this vet office is absolutely amazing and they truly care about your pets. I have an SPCA rescue who has been through a lot and is extremely terrified of people. They were so extremely patient with her and understanding. They are definitely my go to vets office now. Even if it is a 45 min drive read more

True Companion Veterinary Care - Veterinarians Near Me - Cypress, Texas

On October 16th 2025 , i found that Sophie had a broken leg and injuries after a car accident. Sophie is my 12 year old Yorkshire terrier that i had since middle school, I'm in my third year of college. She had been a consistent, loving companion for me all my life. She made life more brighter every time i was with her . Especially the moments when I get back home to her, her greetings is what made me smile. More over, she was my one and only dog, so losing her broke me into Pieces. So, under panic that day I found that true companion vet was the only one available for emergency care. PLEASE LOOK UP, the reviews before anything. Little did I know I was going to face more tragedy than needed. At True companions I did receive well care consulting, ensuring Sophie had oxygen , and discussing the next action. Unfortunately, I had decided to put Sophie down, it felt unreal. I got to say goodbye and held her in my arms. After, they had discussed which urn I would like for her, so I pick one and write it on the order paper. A week passes, I get a call from true companions that her paw print is ready. On said call I questioned about her urn, Michelle (front desk clerk) said that we can discuss it once I arrived. At true companions , I am welcomed to Michele and she started to talk to me and then lead to "I'm so sorry" . She made the mistake of not ordering an urn for my baby Sophie and thus the last of my first companions remains is lost to the void. So she kept saying her sorries and refunded me money. At the moment I didn't want to believe it but after I left the waves of rage and sorrow consume me. Since I had lost Sophie twice... Conclusion: look at the reviews, find a trusted vet care, and keep on loving your pets. read more

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We are repeat customers. Our dogs hip bone is out of socket. The staff is not trained for customer service. Our pet needed to get seen bc his hip bone is out of socket due to previous surgery from car accident. He needed a vet to look him over to decide next steps. They could not see us and told us to call another place. As repeat customers I said I would not return based on the treatment we where given. He said thats fine. I guess business is good that it is turning away customers. I wonder if thats the owners directive?!? read more

I initially placed a review without pictures of my baby that she killed. I placed the pictures of my baby simply because every single time someone from this place pulls it up, they will see her. I know that there are quite a few of us with almost the same exact incident. Yes, now this company is being investigated by the Texas Veterinarian Board. If there are some individuals that this has also happened to, I honestly would recommend getting in touch with the board read more

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When I first brought my dog here about 3 years ago the staff was amazing. They seemed to really care about the animals and making the families who were bringing their pets in feel comfortable. The new staff, which has had a huge turnover the last year or so, is absolutely awful. They're cold, rude, don't seem to have any care or compassion towards anyone regardless of the situation. I've had to put a dog down, I've had 2 dogs in medical emergencies, and they treat the owners like trash. It's absolutely horrible. If you're not going in there wanting to drop thousands of dollars on whatever they are recommending. They're just not nice. They don't fill prescriptions on time, they don't answer or return calls. They have you sit and wait in the waiting room and in the exam room for hours. Then charge you exuberant amounts of money to only later treat you like crap if they did their job wrong or if you still have a problem. Recently when I was there with an emergency for my dog they quoted me in the exam room, but when we went out to pay they told me the price had changed while they were helping my dog. In a matter of 2 hours? Is this how all vets are? It's literally turned into a machine just like big pharma. Disgusting. I HIGHLY DO NOT RECOMMEND... unless you like being treated like dirt. read more

They make darn sure that they get paid! We have a Boxer Puppy who had two forms of Pneumonia. She had to spend the night several times, took rounds of anti-biotics, medications and pretty much ran up thousands of dollars in bills. I found out two things, one, I could have gotten the same care for her at about half the cost. That's okay, as we were the ones who decided to bring her there. We did get her from a breeder. (Couldn't find any Boxers in any shelters) We contacted the breeder and found out that they provided insurance for her. All we had to do is send the bills and medical records to them and they would re-imburse the costs. Easier said than done! We have called numerous times, emailed, called more, stopped by several times etc. This has been going on for over a month. The insurance company is getting ready to close the claim. Every time we try to get ahold of them we are told that we would get "a return phone call" yea right! Customer service at its worse!!! read more

Amazing staff! Very loving.They saved my cane corso's life! Very knowledgeable and they took so good care of our baby! If you love your Pet... you take them to 'True Companion ' read more

Theyre closed on Sundays, yet online it says they open at 9 AM and on the door it says 8 AM. So don't waste your time like we did on a Sunday! Also, they're friendly enough but the service takes forever. They have no sense of urgency or other people's times. Appointment at 3:00? They'll get you in the room right away, but you're still going to be waiting 30-45 mins to even see the doctor. The doctor is great, so if you have time to sit around all day, then highly recommend! We just wish this place ran a little more smoothly and had better time awareness when scheduling appointments. And please get your Sunday hours together and consistent. read more

The Vet seems to be very knowledgeable and addressed all our questions and concerns however their office has rescheduled 3 separate Saturday appointments we had scheduled for our pup well in advance. Understandingly, emergencies do come up but this is just poor scheduling/planning. Especially after the staff shared with me 1 of the reasons why she had to reschedule. Very disappointed. read more

Dr. G took such good care of my sweet Sophie that was going into heart failure. Everyone was so compassionate and cared so much! The technicians are wonderful! read more

True Companion Veterinary Care - Veterinarians Near Me - Cypress, Texas

I would prefer to give exactly no stars. This place is Horrible. If you truly love your baby, do not bring them to this vet. Here is my story. I brought my baby River to this person for a cough, on arrival River was able to walk, talk and would whine a bit. I paid the initial visit fee of $120, and proceeded to wait for the vet for over an hour, because she wasn't even at the emergency location. This place, please believe me when I tell you. Never bring your babies to this place, Worse mistake I ever made. Now I will tell you my incident. I brought my baby in for a cough/rattle in her chest. If I tell you that I spent 5 1/2 hours with no diagnosis, no one telling me what was going on with my baby and on top of that I was the only customer for that 5 1/2 hour. I would ask an attendant what was going on because NO one would come and tell me anything. when I would ask someone what was going on with my baby, the person would never come back with anything. My roommate was cold so she went to sit in her car. I was the only client, when I brought River in she was walking, talking and whining a bit. Once my roommate went out to her car, that's when I realized that someone at the office had locked us in the building. I know that this place closes at 12:00 PM and i was made to wait until closing to even see what was done to my dog. I had to have a worker push a button at the reception desk to let me out to get my wallet and I still was not told anything being done to my baby. Once I paid this $960 fee to be able to release my dog, the person behind the reception desk waited until my payment and proceeded to use a walkie-talkie and state "Were Good!" It was that time and the only time I wasn't even allowed to see my dog. When I got my baby girl back from this awful place. She was not able to even move, she was gasping for air, she could not walk or even sit up by herself. Yes, I had to put her down the very next day. No one would let me know what was going on. I wasn't allowed to see her or to have someone bring her to the room I was in. To this day I still do not have a diagnosis. I brought her in for a cough, oh I was sent home with cough medicine for her. Now I understand the visit fee, but I tell you that $960 fee for her to kill my dog is unacceptable. Oh yeah I was also told to bring my baby to a 24 hr hospital. Which I had no idea of the condition my baby was in. I got my baby girl back she was gasping for air, she could not walk, she couldn't even pick her head up. So basically I spent roughly $1200 in total, for the office visit, the diagnosis (which to this day I still don't know) I basically paid this company to basically KILL my dog. I swear to you once I got home and read some of the reviews, it appears that there are several of us with almost the exact issue with this place. I wish that I had NEVER brought my baby there for her to be killed, and on top of that I paid her a $1000. I can only say, just know the risks before you even think about bringing your baby/babies here. On top of it all, I was told that If I had to bring River back my cost would be $2300. This is the biggest mistake that I have ever made. I can honestly say if you bring your baby here, it is at your own risk. Every single person that had an issue had to put their baby down as well (Euthanized).I beg you, please don't do it. This place is utterly ridiculous. There is no empathy, no concern for you or your babies. I saw the vet once while being there but after that I did not see or hear from anyone, until closing. I beg you, if this sounds somewhat similar to an incident that you have had with his place. I beg you to please reach out to me. read more

Absolutely excellent care. My psycho, high anxiety Staffy was super nervous going in (as usual) but Dr G and her staff were amazingly calming and made our visit a great experience. Highly recommend!! read more

Such an amazing animal hospital. My cat Max became very I'll and needed immediate attention at 10pm. I called around and True Companion was the only one willing to see him immediately. We discovered he had a huge hair ball blocking his intestines. They were able to get it to pass within a few days without surgery. They took such great care of Max and they were able to give his panicked Momma updates every time I called. I am truly great full for the whole staff. Thank you guys for saving my baby Max! read more

True Companion Veterinary Care - Max - Veterinarians Near Me - Cypress, Texas

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Zero stars! First of all the receptionist at this office is extremely rude. I brought my baby here a few weeks ago for an ear infection and the receptionist just had an attitude the entire time. Unfortunately I had to bring my girl back for a follow up today and my plan was to have today be the last time because of this. I wanted to check out another vet to bring my babies where the environment was a lot better and welcoming to my doggies. But today when I brought her in for her ear check up they brought her to the back for an ear swabbing and all of a sudden I hear a dog gasping for air really loud over and over I asked the receptionist is that my dog she said yes, so I went in there and grabbed her and she was literally gasping for air my baby could not breath. I asked what was done and the so called vet said nothing we just swabbed her ear. Lies! How is my dog going to come in for a follow up ear infection and come out gasping for air like she was being held down and choked. Then she has the nerve to tell me she came in like this!!? Are you kidding me! I immediately took my dog to the closest er and they had to sedate her and give her air to breath. Do not bring your babies here please! You will regret it I should have listened to my gut after the first visit now my dogs on medication and steroids for the damage that was done to her throat. read more

Our dog was throwing up and would barely walk to get water. We called another emergency vet on 290 and they wanted us to call poison control first which was going to cost $75 just to make the call. We found True Companion on Yelp and saw that they were open until midnight. We took him in and they saw him right away. The vet called in a couple hours with an update and again in the morning. He started doing better once IV's were going. They were not sure what was wrong with him, and even discussed surgery as an option. That's the only reason I'm taking a star off because two people there had two very different treatment ideas and he ended up not needing either one. It was an expensive visit but all places are when they are hospitalized. Definitely recommend for emergency visits! read more

I bring all of my family pets here for wellness and urgent care. My dog was vomiting nonstop and I brought her in and although there were many other patients there, they took very good care of my dog and explained everything thoroughly. The vet tech and Dr. G are amazing with all of my pets and I am very pleased with the care given! Thank you TCVC! read more

True Companion Veterinary Care - My dog - Veterinarians Near Me - Cypress, Texas

Update: we had such an awesome experience a month ago when we rescued a kitten (Fred) that we decided to take our other cat to them rather than Fairfield Animal in Cypress. We had been taking them to Fairfield for three years. I LOVE this new vet and their team!! Haven't had this good customer service EVER before. We've been having issues with 'Ethel' that we didn't seem to get much attention from with the other vet. True Companion spent at least 20 minutes checking her out and also a very lengthy discussion to get her issues taken care of. The vet was extremely helpful and gave us several really great options! Fairfield never did this! And, their prices are a lot cheaper than the other vet. True Companion is further for us to drive by about 15 min but the care they give is worth it! Thanks ya'll!!! read more

True Companion Veterinary Care - Fred when we rescued him - someone had burnt his whiskers :( - Veterinarians Near Me - Cypress, Texas

I don't feel they listen. They get offended quickly if you try to tell them there wrong or point out why you feel the cause could be something else. They were rude and the front staff were not informative on hours of visitation or had manners. I will never bring another sick pet here again. read more

Frequent staff turnover Complicated, nervous and unsure vet(s) Mediocre communication and next to zero follow up After a year I began to realize there was better care out there for my baby. I found it! LAKESIDE VETERINARY CARE is amazing!!!! In one visit and follow up my shis tzu's frequent ear infections were addressed, explained and treated. I received SO MUCH MORE information and genuine interest in his well being than at TC. I wish I would have found them sooner. LAKESIDE VET CARE, THANK YOU!!!!! read more

I took my dog in at 7:30 am this morning to get eye surgery and they did nothing and kept him until 5:30pm. I only presume that they kept him in the kennel because when he got home he drank all of his water and was excited as heck to get out. Always have had problems here so wouldn't recommend read more

I'm writing this review after 1 week of bringing my cat home from this place since I did not want to risk them doing anything to my cat while he was there . Took my cat in because he weren't able to pee, they had me paid $109 for my cat to be dropped off and seen by a doctor. Doctor is Groemminger, she sent me the diagnosis and the procedures needed as well as the bill. At the vet they had me sign a bunch of paper one of them being "paying everything at discharged" and also a pdf was sent to me saying that I will need to pay when my cat gets discharged. I dropped my cat off around 7pm and around 8:30 from a receptionist saying that I could do some payment plan but I wasn't able to get that to work , then I told them that I'll be paying everything in cash when my cat gets discharged, receptionist then told me I need to go back there and pay everything before 10pm. I told her that I got a pdf saying I pay at discharged , she had to go on hold and ask the doctor (Groemminger). The doctor then picks up the phone up with an attitude and i quote "This is our policy and you need to come up here before 10pm and pay everything or we are not going to work on your cat" I then tried telling her that , everything I signed and the pdf saying it will be paid at discharged. She then said ,another quote by this doctor , this time even more frustrated "I'm not going to argue with you , you have 3 options : Come here before 10pm (mind you they open until midnight) and pay the bill , we EUTHANIZE the cat because he's going to die anyways , or you come take your cat somewhere else" . Note that I've never raised my voice at any of these people and apparently all their calls are recorded. I then sent over my card info to them to which they charged my card instantly. My cat ended up doing well got discharged early , which means they needed to refund the money that weren't utilized in the bill. Talked to one receptionist and she said the manager not there she'll leave a note for the manager that handles refunds. The next day comes I heard nothing from these people , mind you they open at 8am and I called to see if there's a manager there at 11am , the receptionist told me that the person that was in charge of doing that had already left. Which means they never seen the note that was left by the other receptionist nor get started on my refund on the day my cat got discharged , I wish they had the same quickness to refund my money as much as they were when they were taking it (gave me a deadline). Please look around for better places and people that actually care for your pets and not your money. read more

True Companion Veterinary Care - Veterinarians Near Me - Cypress, Texas

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Y'all! I would have never known about this place had a friend not told me about them! Honestly, Yelp! or Google may have done the trick, but this was a personal reference! I've taken my older dog, Cody, to only one other vet clinic and they were great at first and then rapidly decreased in their service and how they handled him. I'm not going to name it as this isn't about them... So when he ended up having health problems (due to living the good life and just old age), I came here! Now that I have my 2 pups, I would not take them anywhere else! Both Dr. Groeminger and her team are great with all of the animals that I've seen come through there, even mine! Lets be honest, pets HATE going to the vet, but every dog or cat that I've seen come in there has been happy to see them! If you're looking for a new vet because you've moved or just need to take your fur-baby somewhere else because you're not happy with the care and attention they're given... come here! They're great! read more

I showed up around 9pm with a very distressed family pet. I was told it would be a few hours when I had called before leaving. I was pleased to see the tech within 10min after arriving. I along with my ailing cat were treated with such kindness and respect during this time. I would highly recommend this establishment for any after hour vet need. Also it was the best smelling vet clinic I have ever been to by far. read more

I've been here only once in the experience was wonderful. After your pet checks out, the staff does contact you to check up on the progress of your pet. They are quick to respond and helpful with whatever questions you may have. read more

I couldnt be more gracious on Princeton's recovery - I'm beyond words. I loved the genuine connection and care i felt you all had with my puppy from start to finish. I felt more comfortable and really appreciated that I was able to call in anytime to check in on my little guy the few days he was there overnight. Im highly gracious for the hours of operation, my little guy had a serious emergency - thank you for seeing him so quickly. The professionalism and kindness was impeccable. Mr. Little Princeton is forever grateful. God bless you all, Amy & Princeton read more

Gave this place a shot however they lack major customer service skills. The only reason they even receive one star is because they are open late. read more

Very caring pet clinic! We have visited twice and everyone there is friendly and professional. I highly recommend them for pets young and old. read more

True Companion Veterinary Care - Veterinarians Near Me - Cypress, Texas

Compassionate care for my old man cat who had to be put down tonight. It was after hours but they were able to help me so he wouldn't suffer. I would highly recommend this place. read more

HORRIBLE!!! I took my cat in for a wellness check and a couple of shots at 10:00AM. I called several times and they said she was almost ready! I finally had to ask for my cat at the door at 4:30PM!!! They blamed it on a couple of disobedient Rottweilers they had before my cat, then blamed it on COVID- procedures! REALLY?!?! It was a simple check up and 2 shots! NEVER AGAIN (plus my bill was very high) read more

My dog went in with a torn CCL. Doc explained she needed X-rays to determine diagnosis and medicine for a week or so to help mitigate the pain. I was told they would have the x ray results within a few hours. This was on a Friday and I had to call on Monday to inquire about the results. First time I called they hadn't got them and would send it. Meanwhile two different staff members called me to ask how my dog was doing. So they can't get on the same page on whose checking up on who and where my x ray report is. Called a second time and asked about the results. They had them and would email me shortly. Then the doc would call to follow up with me. Got the email and doc never called. Called the next day and was told the doc would call me. Called later that evening and was told the doc would call me. Here we are almost two weeks later with no follow up from the doc. Charged almost $600 for X-rays and medicine with no follow up afterwards. I don't recommend this establishment. Seems they are too busy to keep up with their patients. read more

Only reason I'm giving this place a 2 is because the vet tech is a friendly dude. He genuinely loves animals and you can tell, he always loved on my pups and played individually with them while checking up on them. My disappointment comes from the front desk clerk who was rude. Not once but twice. Also! They're outrageously priced, I guess to pay for the fancy and large (always empty) building they're in? Idk I have requested my pups records and won't be going back. I chose here because of reviews as we had just moved here but if I were you I'd chose else where. Half the time they don't even treat what you went in there for and don't ask. I sent off a stool sample for my girl and they kept asking if I brought it back? Get your communication together there are like 3 of you. Anyway that being said I'm not going back the whole 2 minutes you see the vet you're there for forever and it's soooo pricey compared to others. Nopeee byeeee read more

Being new to the area, we had to find a new vet for our furry son. They quickly connected with our old vet to get his records got him in in the next week to keep him up-to-date for his shots. They are friendly and fast,the facility is clean and new and we really couldn't ask for anything better. They addressed our concerns about his allergies and put a plan in place to help alleviate his symptoms. More than happy to call this our new home for our little guy. read more

We would have lost our Lacey if it were not for Dr. Groemminger and her team. After complications from her initial surgery (not here) they were able to do emergency surgery to save her life. They kept us updated all weekend with exact details and treatment plans. While we had no issues with our previous vet, the level of care we received here assured we will continue to come here. read more

Have taken one newborn kitten and one cat here and both passed away shortly after our visit. The kitten was bathed and ended up dying from hypothermia. I don't even know what happened to the cat because we left him there for observation for a few hours. When I picked him up (it was late) he was sleeping in a crate and the next morning we found him not breathing in the exact same position as when we picked him up. Will never go back and I don't recommend. read more

Called and schedule an appointment for 5.. called to see there late policy as I was thinking I would be around 10 mins late. The girl who answers the phone didn't much care and was like well you're going to make the Dr late with the rest of her appointments, and made it clear that 10 min was unacceptable. It's more about how she came across, rude and inconsiderate. I took my Furbaby else where were she was welcome with open arms. read more

Dr. Trujillo and his nurse are our guardian angels. Our elderly cat that was recently diagnosed with cancer, let us know at 10pm on a Saturday night, that he was unfortunately suffering. After a previous poor experience at another emergency clinic in the area, I was panicked about where to take our baby. Luckily an Internet search yielded True Companion Urgent Care that was open until midnight. Dr. Trujillo and staff were so caring and understanding of our situation. We were seen right away and allowed to be in the room with Charlie until the end. They provided Charlie and us with an extraordinary gift of a peaceful pain free passing of our baby. For this we will always be extremely grateful and life long customers. read more

Absolutely perfect. It was an unfortunate set of circumstances that led me and my wife to meet the team at True Care. Yesterday our beautiful baby Daisy was pronounced dead around 10pm at True Companion after 5 hours of trying to keep her alive because of Poisoning. It was incredibly traumatic for me and my wife to lose our baby. The team from Dr Groemminger to the receptionist were incredibly tender with me and my wife during the entire process of our baby trying to stay alive. They were caring and compassionate. They demonstrated calm in the middle of a lot of emotion , they kept us informed to the minute on what was going on with her. We could feel they cared for our pup as much as we did during her last hours. They did everything they could , from bringing blood in to do a transfusion to resuscitating her 4! Times. Around 10pm Dr informed us that it was looking very grim for Daisy so she allowed us to go see her and say our goodbyes. My wife couldn't stomach doing it but I went in to see my baby one last time and to my surprise one of the staff was still doing CPR trying to revive her. He was trying so hard to get my baby back. I approached and told him he had my blessing to stop , that I understood...... arguably one of the saddest moment of our lives seeing her there laying. I got to say goodbye one last time. There shouldn't be a STAR rating for people Like TRUE CARE. They put their hearts into their clients. They will love you through it and take excellent care of you. read more