Time came to replace our water heater, and we eventually decided to go with The Water Heater…read moreCompany. Our technician, Mike P, was very polite and professional! He did a fantastic job describing a multitude of options and answering a variety of questions throughout the job. We really appreciate that there was no effort to get us to stretch ourselves outside of our budget. Mike did a great job with the install, double checked his work, and even walked us through the different aspects after he was done! Plus, the area was left even cleaner than it was when he arrived.

I had a great experience with this company and with Thomas in particular. He carefully evaluated…read morethe existing water heater set up and gave a professional recommendation. Thomas is friendly, respectful, and hard-working. He answered my questions and explained the work clearly throughout the process the company also assisted with the permitting process to ensure this project was handled through the proper channels. Overall, I was very satisfied with the service and quality of the work. I would recommend this company and use them again.

George The Rooterman did a wonderful job with project. They communicated well, were transparent…read morewith expectations and finished in a timely manner. Very happy we went with them.

made a mistake on my job, water leak into wall for over a year until it was noticed, took weeks…read morebefore a call back, still havent shown up to fix it, EVEN AT MY EXPENSE !!..not happy

The company was fast in scheduling David H. to stop by our home to check out what was going on to…read moreour water heater. David was very friendly and thoroughly explained what needed to be updated and replaced, and what our options were. We decided to have him come back in again to replace our water heater after deciding which package best fit our needs. He did a great job and was very friendly throughout the process.

Technician David H. was on time, listened to our issue, which we thought was with our water heater…read more David demonstrated how the issue (extremely reduced hot water pressure) was with our 18 year old failing/failed water softener, not the water heater. David is knowledgeable, friendly, and easy to work with. The service charge was reasonable at $59 considering the info he provided on our issue, as well as recommendations for the future. After his visit, we were able to contact our preferred water softener provider, and ordered a new one. We will definitely be contacting Payless Water Heaters when the time comes to replace the water heater.

Great service,fast and amazing customer service,I called for the company and they got here at my…read morehouse in less 2 hours ,price is good.

Excellent experience from start to finish. This is a busy…read morecompany , yet they are easy to reach and quick to schedule. I got the feeling that they really understood how disruptive our plumbing problems were for our family and they cared about fixing them. Jose came out right away , got under my house, diagnosed the issue, and gave me options. He showed us photographs so we could clearly see what the problem was. Since they fixed the pipes the shower works better than it ever has . The repair was thorough, the team is professional and their pricing is the best you will find. Excellent work from a great team. I highly recommend Smart Choice.

The team is very friendly when calling in. Our plumbing is quite old and Justin has come out to…read morehelp us a couple of times. He is competent and friendly, and makes sure the issue is working properly and the area is cleaned up before he goes. 100% will call again. Thanks team!!

We've had nothing but good experiences with Good Land Plumbing! They fixed a few items on various…read moreoccasions for us at our previous apartment (toilet leak, garbage disposal clogs, etc.) and today fixed two sink leaks in our new home. I called them and they were able to come out same-day within 30 minutes. Juston was super polite and knowledgeable, and Carla on the phone line is always helpful and kind. Juston completed the work very well and quickly, and pricing was very reasonable. Will definitely be using Good Land Plumbing for all our future plumbing needs!

I was unsure who to call when my water heater started slowing getting colder and colder. A family…read morefriend told me about these guys and I thought I'd give them a shot. Austin picked up and was super friendly. I had something come up during our scheduled appointment time but I was able to text Austin and he worked around my schedule so that he could still come out the same day just at a different time. He didn't charge me extra for anything either! So happy with how professional they are and the prices. They are the best! :)

Austin is the man!! He can do anything when it comes to water heaters. I was completely impressed…read more He is fast and good at what he does, and he has been doing it for a long time. I knew I was in good hands with these guys. They will take care of you and make sure your hot water is working again before they leave. Honestly loved these guys. They really know plumbing!

Called Lewis Plumbing for just an estimate to repair an irrigation backflow that was leaking. He…read moredug out the soil around it so he could get a better look. He quoted me the cost to replace but didn't include labor. When we asked for a fixed fee for the whole job he took a while then quoted me $1,000 over the first bid that was a fixed fee from a reputable plumbing contractor. Given this high price we are going with the first bid. He then charged me $330.00 for the labor which he didn't initially tell us about. Being an architect we refer subs often to clients. We will not be referring Lewis Plumbing. I understand if there is a labor cost, but should have been told that initially. Update: The owner contacted us today & he apologized for the misunderstanding for charging us a labor bill for $330.00 and said he would refund my check. We really appreciate that he went the extra mile to make it fair. Next time we will ask what they charge to come out & take a look to fix the problem. We are small business owners ourselves & thank you Lewis Plumbing for the professional reponse to our review. We would recommend Lewis Plumbing for your plumbing needs.

I called Lewis Plumbing for a drainage issue in my kitchen sink. When the Lewis Plumbing technician…read moreIsaac came in, the water was passing through, just slowly. The sink was still usable. When he left. after 3 hours, snaking kitchen line, and then, the tub and the shower line (which was fine to begin with), the kitchen line was blocked completely. I payed $900, and the problem was not resolved but worsened. I now cannot use the kitchen sink (and dishwasher) and have major repairement project on my laps. The Lewis plumber seemes to not know what he was doing. He forgot the equipment (large drain cleaner) in my shower, when I call them to take this out of my house he returned to get it, and after he left I had to srew in the drain opening myself. They charge $165 per hour, and he charged me for 4 hours work while he was only there for little over 3 hours. He lied on the invoice claiming the kitchen drain was blocked from the beginning. Shame on you, Lewis Plumbing. It's the most overpriced plumbing company in my area, and I came to them because my HOA recommended it. Now reading the reviews I see many people had bad experiences with them. I wish I researched them before choosing this company. An update: the company manager called and offered to send a technician at no cost to try to correct the issue. A senior technician came in and fixed the problem within an hour. He also brought back the check I gave them, and issued a new invoice, for $390, which seems very fair. The technician was super nice, and clearly very experienced. The bottom line: the company clearly stands up to its reputation, and makes ammends if anything goes wrong. Frankly, I did not expect this, and am more than happy with the resolution of the situation.

Not a review of service - as the service never happened…read more This is a review of poor communication. Scheduled a water heater repair through a home warranty policy. Contacted me and asked for all the info he would need to diagnose the problem. I sent that. The day came. He never showed up, never sent an email or a text. I sent a text at 8PM. He apologized - had an emergency and forgot about me (self-admitted). We rescheduled for a future date. I needed AM. He wanted to do 3-4. I asked when we could do AM appointment. We agreed upon time and day. That morning I get an email confirming 4PM appointment. I called and Dio says he thought it was 4PM. He was willing to send someone out right away, but after all that I canceled the appointment and did not reschedule. He may be very good at repairs and plumbing work, but the communication and appointment organization needs work.

Had a shower temperature issue as well as a toilet leaking that needed to be fixed. Dio was very…read moreresponsive and quick to come out and get it fixed. He was also very flexible with my schedule which I appreciated. Overall great quality work, would highly recommend. Thanks again Dio!