So, after leaving my chainsaw at this other small engine repair shop up in the South-East Heights,…read moreafter their having it for over 4 weeks and still no repair, i had to go somewhere else. I was given a hot tip to try these folks from the ACE hardware store up the road (Special Shout-Out to Sharon at ACE up the road, for sending me here on her recommendation - thank you Sharon!!). After a few minutes outside giving it the once-over, they had be up and running in less than five minutes....no lie. Unbelievable! I was so happy...and so grateful. And what did he say?? "Here you go and thanks for stopping in". Amazing!! Just like that...here you go. :) I'm not just stoked because they fixed this chainsaw that had been sitting in box for over ten years...(according to the friend who gave it to me) but it's how they went about it. They just stepped up and helped...not very hard...just takes willingness and there you go...."Ka-Pow"....they just got one more customer for life!! See how simple that is??? :) I'm so stoked...very very nice people and eager to help out. Judging by their back shop area crammed full of various machines, all being busily tended to... you can tell their fan base goes deep! Well Done - customer here for life.

Called to ask if they had a particular item, said I'd right over. Took 5 minutes to get there and…read morethey were in their cars ready to leave for the day. Wouldn't open the door as the computer was shut down. What happened to customer service? Wouldn't you wanna make another buck and help a guy out?

Great customer service and very knowledgeable. Didn't charge me to get my generator started, that I…read morecouldn't get started on my own. Educated me on winterizing my generator.

When I recently purchased a Stihl 510 V lawn mower, the staff took time to answer my questions and…read moreexplain the functions, including pros and cons of the controls and operation. They even showed me a quick workaround for a known issue where the mower may catch when you try to pull it back after releasing the drive. I had planned to purchase a second battery, but they encouraged me to try it with one. The mower did a great job on my lawn, and I had 50% charge remaining on the battery after mowing for 35-40 minutes.

hard to find location so call first. worth finding! had my chainsaw purring like a kitten on time…read moreat a bargain price excellent!

From the owner: Small engine repair shop I've been doing it for 27 years Love doing it good hobby of mine and also…read morecutting trees landscaping all that good stuff let me know what you need I can do it

Albuquerque has a new option for small engine service and repair. I was delighted to discover…read morePrecision Outdoor Equipment on Juan Tabo when I was looking for a place for annual service on my lawn mower. I was even happier to start my Craftsman mower after Precision serviced/tuned it and it started on the first pull (usually takes 3 or 4)!! Did I mention they're about $20 less than the competition for lawn mower service?? Thank you so much Precision!! I'll be back!!

My 20 year old chainsaw had not been used in over 6 years. I could not start it, so I called…read morePrecision Outdoor Equipment. The next day I took it in and the following day the carburator had been refurbished, rotted rubber parts had been replaced, and the chain was professionally sharpened. Today I put the saw to work on an old tree the storm had knocked down. It worked great!

Frank has incredible experience and knowledge - he is phenomenal. He deals Stihl products, which…read moreare top end machines. The demand for the shop's services is massive and outstrips the shops ability to deliver in a timely fashion sometimes - particularly for machine repairs. As with many businesses these days 2024, Frank has challenges getting enough quality help to be able to optimize the customer's experience.

NEVER USE THIS PLACE I've never had problems with my Snapper…read morelawn mower until I had Frank's Power Equipment service my lawn mower. 1) Sharpen the blades 2) Change the oil 3) Lubricated & check operations 4) Changed spark plug & filter They lost a spring for my throttle and choke and had to jimmy rigged it to work. Charged $149 and was told my problem is that my lawn mower is old.