My three daughters got their back to school trims today with Liz. She was kind, gracious and patient with my wiggly girls (12, 7 & 6). All three absolutely love getting their hair washed and they felt glamorous after getting their hair blow dried. Masks are currently optional if you can show proof of vaccination. read more

true salon | spa - Back to School trim - Hair Salons Near Me - Marietta, Georgia

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My wife had her hair done here it was horrible the color was off the Cut was off __ people were rude no refund was given do not recommend this location read more

This place is beyond awful I came in for a tone and bleach and color, they permanently put straight pigment on my hair instead of hair dye and never told me, until i get to a new salon and they have to tell me they is no possible way this pink can come out of my hair. It's beyond disgusting putting faith in someone specially about your hair and them completely failing and never mentioning. I've had to call the salon twice they just keep saying there sorry...ok? No refund No pink out of my hair and my hair completely fucked bc of them. Liz was my hairstylist and you could tell she just didn't know what she was doing she was struggling the whole time like we were back in cosmetology school. I miss the old owner. read more

I would not recommend. I had a scheduled appointment (made 2-3 months prior after my last appointment) for a 45 minute haircut. I hit traffic on way in and did a courtesy call to say I would be ~10 minutes late (gps said 7 minutes). They wouldn't accept my appointment. I had waited past my scheduled appointment time the previous time so I find it horribly bad business to not be able to manage around a few minute delay from the customer when it is perfectly ok for the delay to come from the employee. They tried to explain that the reason is because I was being fit in between a color process... 1. We all know they can easily manage around that by having someone else start the wash for the other customer (especially when last time my hair cut took less than 40 minutes and I was booked for the full hour...) 2. Them saying they "fit me in" when I had the appointment booked for months seems extremely off to me. All in all, when a place a business doesn't respect the customer point of view and can't manage around something like a 7 minute delay.. I would never recommend to others. Ps. It also seems as tho the stylist had no recollection of me as a customer (which is upsetting because this was the last haircut before I have my second kid.. I'm 9 months pregnant and we specifically discussed the timing of this appointment at my last to line up well with my due date..) read more

Simone did a great job! Highlights, toner, and trim. Feeling fresh. Took about 2.5 hours was around $170-190. read more

true salon | spa - Hair Salons Near Me - Marietta, Georgia

Absolutely LOVED Liz haircut on my very long straight brown hair. She did a incredible job even at entry level. I was very very impressed. She was incredibly detail-oriented when trimming & styling my hair. But I must say, its been quite a few years since I've found a salon and haircut I've actually not just liked, but really loved. If your considering True Salon, definitely consider Liz as your new stylist. read more

I've been coming to True for years and will continue to make the drive now that I've moved. Brittany R is the absolute best at color and cut! She always listens and understands what my hair goals are and delivers. My color is fantastic every time. They are taking COVID very seriously in their salon and I appreciate that. Constantly sanitizing everything, they've taken out a third of the chairs at least and everyone is required to wear masks. Looking forward to the day when I can have tea and an awesome hand massage again! read more

Great salon I have been going here for two years now and love it. I love they use aveda products since thry smell so amazing. I have gotten cuts, colors, and highlights, and all were done great!! read more

I won't go anywhere else! Kayla is a whizz when it comes to hair. Not only can she translate what I'm saying to what I actually mean when it comes to my bangs but she is a pure genius with color. I trust her completely with my hair and would recommend her to any and everyone! read more

true salon | spa - Hair Salons Near Me - Marietta, Georgia

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I went to True Salon for the first time today. It was a wonderful experience. Everyone is clearly following Covid guidelines. I met Erica. She did an amazing job coloring my hair! My former hairdresser retired at another salon. But, the search for a new colorist is over!! Please give Erica a try. Kind, detailed, and knowledgeable are the first three adjectives that come to mind when talking to her today about my hair color. Thanks. read more

Especially now, I am grateful to be made so comfortable at True Salon at The Avenues of West Cobb. It has always been chic, warm and welcoming however, when health and safety precautions are so vital (due to Covid threats), they have stepped up and been consistent with protocols since the day the Salon reopened. So, follow the guidelines and go get pampered and enjoy your time at True! I just saw my all time favorite hair guru (and amazing person) Liam this week and I am one happy customer (supporting our local businesses and also feeling appreciated. #makeyourappointment! Cathy S. read more

So thankful I was referred to and returned to True. I have Erica as my stylist. I enjoyed the consult, color bar , and relaxation and being at True Aveda Salon. read more

Front staff always friendly and welcoming. Mari works great with curly hair and color. A little on the pricey side but worth it for well trained hair stylists. read more

Jeffrey is the BEST! Well, they are all wonderful. With all the craziness going on, it was so nice to go back to the salon. They are all working so hard to keep us all safe. Imagine being in a mask and face shield for 8 hours ... they deserve medals! Whatever side of the mask issue you are on, salons have to go by state guidelines and I am happy they were willing to open even under those orders. I saw all of the stylist talking and they seemed so genuinely happy to be back with their clients. My hair always looks perfect. Jeffrey is a color MASTER! I can guarantee if you are considering going there, you will not be disappointed! I did not get a facial the other day but will in about a week, so if you need a facial please see Renate? She is so knowledgeable and I feel wonderful after I visit her. If you have rosacea, you need her facial. My face is calm and feels so much better after my appointment. You won't regret it! read more

Was super thrilled to be able to come see Bianca today. My hair looks great now! And was very impressed with the measures you all have put into place to keep yourselves and us safe. Way to go, True! read more

So I have been waiting to post this because I needed to be sure of what I felt before posting. I went twice to this location, and I don't recommend this salon to anyone who wants to have bleach used. I used a top choice hair stylist I was paying $175 PLUS a $25 tip each visit. Which if I was getting the service payed for I wouldn't have minded, but she did not take care of me. She left me in foils for a WHOLE hour while doing another customers hair. Once she finished with her other client and we went to take the foils out she was ripping them out and my hair was so burnt I'm finding clumps broken off throughout my head. The massage on my shoulders was nice and my hands during the wash. But those are the best highlights of this place. Pun intended. read more

I love this Avesta salon. My stylist absolutely takes the time to get to know me and my hair needs. I would never go anywhere else.

I love this salon. I have been coming here for six years, and I always leave feeling fabulous. Yupin is a highly skilled colorist and stylist, and I would recommend her to anyone. read more

Totally unprofessional, working on two people during someone's scheduled appointment . Brought my 10 year old here for her birthday to get her hair done and they did half of it and then said "come back in 3 hours to finish it. Totally unprofessional, lack of customer service . read more

Gabby is wonderful for hair cuts and color!!! I have been seeing her for a few years and she never disappoints! Highly recommend True and Gabby! read more

Went to this salon for the first and only time. I now have to pay another $300 to have it corrected.

Not sure why it shows I'm in san francisco but this review is for the Dallas Hwy location in Marietta. I started coming here semi annually and have always had a good experience. I came here a few months ago and was very disappointed in what appears to be their new way to manage clients. I called while I was enroute saying I may be a few minutes late, and they called me back to see that the stylist would probably not be able to give me a complete blow dry and that if I may be more than 10 minutes late they would have to reschedule. I was actually in the parking lot and arrived 2 minutes after my schedule time. I was seen but then the stylist told me she might not be able to style my hair the way I wanted due to the allotted time frame they allow for cuts. Are you kidding me? I came with my hair already washed and blown out, all I needed was a trim and a flat iron. I saved the stylist some time and effort and even cut at least 20 minutes off the "allotted time" by coming with my hair freshly washed and blown out. I will never go here again, even though I like the stylist. Management needs to allow enough time for the client to sit down, take off their coat, and spend a few minutes talking to the stylist about the status of their hair, what they want done, etc. This is part of the hair cut experience. I felt like I was on a time clock from the time I came in. Your clients should not feel like that. read more

Rushing home to wash and style my hair, but had to write this review first. The girl was nice, I can tell she wanted to give me what I want but my hair looks and feels gross. I am choosing to leave her nameless. The main reason I wanted my hair cut was so that I didn't have to fix my hair and instead I can't wait another second to undo what's been done. The salon is nice. I went because a neighbor told me about their great shampooing station, which was nice because of the lounger and dim lighting, that included a hand massage, I however, was manhandled throughout my appointment. The wash was painful, the massage was too fast, not too short, but too fast. It was like how I put lotion on myself when I am running really behind for work. The brushing: painful, getting whipped in the face by my hair, etc, etc. Not the spa experience I went in for. I also really love Aveda's tea and was never offered any, which was a disappointment. The cut is mediocre but I can't really tell because my hair's been half dried so the jury could still be out. I can blow out my own hair well, so why can't a professional, with professional equipment, who I just PAID to do it, do it at least as well as I can. How they could let me leave looking worse then I came in, is beyond me. It would be one thing if this could be solved by walking in my house and using a curling iron to fix myself up, but there is so much yucky product in my hair that it has to be washed. The underside of my hair (that is now dry) is stringy and oily looking like I haven't washed it all week. Very disappointing as I was looking to establish myself at a salon that is so conveniently located near my house. read more

The was nothing not 5 star about my experience here. From scheduling my appt on the phone to asking for my stylist's card as I exited. Kari was my stylist and was exceptional. She's been at the salon 6 of their 7 years at the Avenue. She knew exactly what I wanted with minimal instruction, and executed it flawlessly. And the flawless haircut followed the phenomenal shampoo experience. Yes, the shampoo experience. The shampoo room has lower lighting than the rest of the salon, and soothing music playing. They even offer you a blanket so you can pretend your on your couch in your Snuggie with someone washing your hair. And some how they've mastered a shampoo bowl that cradles the back of your head, instead of that uncomfortable rim that is usually under your neck. All the while, your getting a head and scalp massage. And then they wrap a hot towel around your head . FERRIS: Wrap a hot towel around my head? FERRIS' DAD: And make yourself some soup. Get some rest. Followed by a dope hand massage. And your final rinse. This is part of what your paying for. And it's worth it. Totally. read more

After relocating from the west coast I had to find a new hair person and an acquaintance recommended True Salon. I explained what I was looking for and the scheduler booked me with Paige. It's a hair match made in heaven! Paige is fantastic! She is the first stylist I've been to in over a decade that has been able to conquer my cowlicks and give me super cute bangs. She took the time to find out how I wear my hair, what I like, what I didn't and what never to do even if I ask (she'll make me come back after I think about it if I ever ask for something crazy short). The salon itself is fine. It's what I would consider high end and the prices match. I'm happy to pay Paige's rates but I'd think twice about having other services done there due to the cost. That said, everyone is friendly and it doesn't have the vibe of a pretentious, upscale salon. read more

I've been going to true for a year and a half and have used 3 different stylists due to my schedule needs changing. Their new space is incredible! The services are always great and I know I will always get the results I want, even if I cant quite articulate them when I arrive. the awesome thing about true is the little touches - separate color/cutting space, strong and reliable WiFi, coffee and hot tea, bags for wet raincoats, extremely comfortable waiting area, and their shampoo chairs LAY FLAT so even getting shampooed is luxurious! I have actually fallen asleep getting shampooed. A gorgeous Aveda salon where the staff are friendly and welcoming (not rude or haughty as at some places) and you are in comfort and relaxation from start to finish, all in West Cobb...what else could you ask for? read more

I have been going to Mandy at True for the past 5 years. She is always excellent and has a superb eye for color. She is willing to suggest ideas, and is patient with me if I want a new cut. We started with highlights/lowlights, but now we've progressed to all over color. I am not afraid to let her "guinea pig" me when new color formulas come out, because she always seems to know what will look good. With cuts, she can also suggest things to try. And she's not afraid to tell me if she doesn't think something will come out. I've had four stylists in my entire life. Mandy is #4, and hopefully she will be my last one for awhile!! read more

Love this place. Been coming for a years. If you're looking for a great men's cut this is the place to come. Kayla is the best. read more

Here's an update to my original review of True Aveda Salon. I feel like maybe they read my review, because the next time I went for my hair appointment, the service was a complete turn around from the last time! I was greeted with a friendly smile from the receptionist as soon as I walked in the door and I did not have to wait even a minute past my scheduled appointment time. I was very relieved that the service improved so that I could continue having my hair cut here because I absolutely love the cut I get. read more

My first appointment with True receives a so-so rating. My haircut from Paige is great. She was helpful and kind. I'm happy with my cut. However, my appointment was scheduled for 10:15 AM on Saturday and at 10:05 as I was driving to it, I received a call from True saying that my stylist was already quite behind schedule and would not have any time at all to cut my hair. I was really shocked at the unprofessional treatment toward me-- a first time client. How does a stylist know at 10 AM that she has no time for me? I was getting a simple hair cut. And why was I the one selected to be cut from the day? As a result, I was bumped to another time that day with a different stylist who gave me what I wanted. As I read other reviews, I can tell the management is inconsistent with how they treat their new and old customers. Hot and cold. read more

I would give ZERO stars if I could. I brought my daughter (13) in for a haircut yesterday bc our regular hair stylist (not at True) was tied up. We were greeted by a sticky-sweet maskless receptionist who, as she was checking us in, informed us of their discriminatory mask policy. Which was NOT clearly stated on their website I used to book the appt. This policy, which clearly sites zero science, states that only vaccinated individuals may go maskless in their establishment. Umm...can can the vaxxed still get it and spread it?? I said my daughter will not be wearing a mask and then she promptly demanded my daughters vaccine card. We are not in California!! This is small town west Cobb county in GEORGIA! Not only is this discrimination against our personal beliefs and body autonomy, it's absolutely ludicrous that my daughter's medical history should be disclosed to get a damn haircut! Your website boasts of inclusion and equality yet here you are....trying to segregate people. Shame shame. Even if this is the current msm narrative...this is disgusting and I will shout it from the roof tops until this ENDS! You will never get our business again (cancelled an event styling appt too). And anyone who believes we ALL have the right to breathe fresh air and keep our medical info private should do the same. read more

Not sure if they hired a new front desk staff - but I encountered no snootiness yesterday. Everyone was friendly and accommodating - which is why my visit to fab'rik about a half hour later was like a cold splash of water in the face - but I digress. I was in the market for some skin and hair care products and while the staff didn't immediately know the merits and active ingredients of certain products - we had fun together - turning the jars around and squinting at the fine print. The salon has a very upscale feel - teak floors, fresh flowers, lavender scented air - staff dressed in head to toe in black. I stayed primarily in the product area - but I peeped in the back and was very impressed by the 'clean' open layout. Not sure if they have stylists that are skilled in working with African American hair - and I didn't have a chance to ask because had already spent too much time in here (since I was supposed to be looking for shoes and bracelets - lol) - so I had to skedaddle. I'll definitely stop back by when I have the time though. read more

I just got home from the most amazing massage I have ever had. Alexandra is an AMAZING massage therapist. I've had massages many times and while they've always been great, this time was over-the-top amazing. I appreciate when the therapist asks about specific areas that you'd like worked on, then actually DOES work on those areas more. She also moved and stretched my body, and that's never been done on a massage before. That was fantastic! I would have totally given 5 stars - except for one thing. The spa part of the salon is not separated from the rest of the salon, so while the massage was very relaxing, I was also distracted by the loud sounds coming from the salon. I could clearly hear people talking and laughing in the hallway and it was loud enough to be a big distraction. I have read they had expanded this salon in the past - it would be quite easy to put up at least a wall to separate the two areas. There's quite a bit of dead space there and a wall makes total sense. As I said I've had many massages in the past and this is the first time I've ever heard outside noises. I didn't like that at all. This is NO knock on Alexandra as this is clearly not her fault, but in order to create a true spa-like experience, I think this area needs to be walled off from the rest of the bustling and noisy salon. read more

Fantastic atmosphere and my stylist Liam is the best cut in town. It's like going to see family for a haircut. Love this place.

Erica did my hair last week and did an AMAZING job! She was very kind and listened to what I wanted done. She took her time and did such a great job! I recommend Erica as well as true salon! read more

They didn't have my product so the lady recommended another. I said I would try it. So she took the largest bottle to the cash register. I realized what happened after leaving the store. I came back in 5 minutes later and they would not refund for a smaller size. Be careful shopping here! read more

DONT GO HERE! I got my hair done by a "senior color specialist" paid $$$ and got the worst results! Very upset read more

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I wanted to go to this salon because I am allergic to hair color. And because I have really long hair I only go once a year because its so expensive. In 2016 I asked for a complete change so we added many colors to my hair. The stylist was very nice but at the end, it didn't turn out like I had expected and she could tell I was not happy. She offered to fix it which she did at her next opening the next week but it was still the inconvenience of having to go back. This year I went and showed a new stylist a picture of what I wanted. She told me that any color I wanted wouldn't show up because of my gray or unless I lighten my hair 1st which made no sense but she is the expert right? So I said fine, just give me chunky blonde highlights and then we can add color later. So 4 hours later it looks like ABSOLUTELY NOTHING! has been done to my hair except that my gray is covered. Then because she had to use "toner" my bill was $200. I gave this place a 2nd chance and I was willing to pay more because of my allergy and their "natural " products but I might have well just thrown $200 on the ground or gone to the casino and lost my money. At least that would have been more fun! I will never go back again and I wont waste my time "asking a manger to fix it". I cancelled my next appointment (which they wanted me to make before I was even finished) and they didn't even ask me why. I guess its all about the money to them. And I agree with the other reviews. They front desk is "SNOOTY" read more

I have gone to this location for many years and they have never done a bad job. I stopped coming here a few years ago just because of convenience but today I went in for another haircut and my stylist did an amazing job for a fair price. I defiantly recommend Aveda products as well as they're hair services, although they do fare on the more expensive side of the spectrum. read more

Pros: As a first time customer, Gabby gave a great men's haircut and the spa-like environment and experience were really fantastic. I booked again for 8 weeks after my first cut because I was very impressed. Cons: Have a time conflict and need to reschedule on the day of your appointment? It will cost you a $30 rescheduling fee (the same price of what my haircut would have cost.) I can't justify that and I will never go back. read more