Thank you to Custom Rv Repair for the awesome repair work on our 5th wheel trailer…read more Refrigerator is working and secure Slides coming in and going out properly Table brackets replaced and able to sit a cup of coffee on table without it sliding off. And last but not least the owner (Brian) was kind enough to let us stay on property using his power and water at no cost to us. Thank you to Brian (owner), Becky (office manager) and the awesome tech who worked so hard to get out rig done. You guys are amazing and we are very thankful and appreciative for what you did.

After replacing my gray water tank around the middle of May 2025 they inadvertently put a screw…read morethrough a hydraulic line while reinstalling the under belly. I was unaware of this until a month later I noticed hydraulic fluid seeping from the edge onto the frame. I checked fluid tank which was a quart low. I finally got it in for service July 15th in Dewey, AZ where they found the screw into the hydraulic line. After hydraulic line replacement and degreasing it cost me $1000.00. I contacted Custom RV repair several times and got the runaround as they said they'd have Brian call me which he never did. Don't trust this business as they won't back up their work or mistakes. B High

We picked up our rv, and john fixed everything perfectly. We did not have to remind him of…read moreanything. He fixed the vent, changed our grey tank, 2nd time repair, and fixed the slide,4th time repair, adjusted the door from the slide, floors were redone from the slide cutting thru. And even something we did not ask him to do, our rear metal frame was pulled from hitting ground, bottoming out, he hammered and screwed back in. This man knows what he's doing, highly recommend, and he did it in 1.5 days. Couldn't of asked for anything better

Needed emergency electrical repair on a Sunday. John was not open but happened to be at the shop…read more He agreed to wait over 1 hour for us to arrive with our RV. Friendly and attentive and very reasonable!

We have hot water again in our LUXE! Our Truma hot water…read moreheater froze while we were traveling from Minnesota to North Carolina. I started investigating the issues and found that every piece that was plastic broke. After a bit of trouble shooting, several discussions with a fellow Luxe owner and a load of phone calls with Certified RV Repair, I decided it was going to be cheaper and easier to replace the entire hot water heater. Tammy at Certified RV Repair helped me get what I needed. Certified RV Repair's tech Scott provided some valuable insight for the install as well. It is amazing how nice a hot shower in our own rig feels! A huge shout out to Tammy at Certified RV Repair for all her assistance making sure she got me the parts I needed as soon as possible. She truly went above and beyond the normal to get us the parts. I am grateful for her, and everyone else at Certified RV Repair, for their professionalism and support!

Let me preface this review with the fact that everyone we dealt with was very nice. This is a…read morenewer Lazy Days location and it really seems like they are still doing business like a Mom and Pop, not the way Lazy Days Corporate would run the dealership. Don't get me wrong, I love supporting small businesses but there are things about buying at a Lazy Days that are good and we were excited to become a Lazy Days customer after visiting the Tucson store a couple months prior. Elkhart could use with extra on site corporate training at the location. The communication breakdown between departments is astounding. Our story: We were not quite ready to trade in our camper. We thought we would take a year to decide what we wanted then pull the trigger after finding a really good price. But we found exactly what we wanted and they did give us a better offer than what other dealers had offered. It was even attractive enough to trade instead of selling privately. So we put money down on one June 21. We had our bank check in hand within a few days. But our salesman left and we were handed off to someone else who couldn't even be bothered to show up for our closing. We heard "we will call you back" at least a dozen times from Sales, Finance and Service departments with no return call. Finance department was swamped with more deliveries than one person could handle and after chasing people to get a closing date, we finally got on the schedule for July 8. In contrast: Our neighbors loved the floor plan we were buying and found the same one at a dealer in Indy. They put money down on a Friday and had it home on the following Tuesday! Problems at closing: Numbers were wrong, changes needed to be made, salesman was needed, store manager was needed, paperwork girl was needed and service was needed. There wasn't one department that got it all right. Our walk through was stale. Even though we were trading in a similar unit, there were many features on this one were were not familiar with. Thank God for YouTube and a college education to figure things out on our own! Pros: Free sites at the dealership to camp on for your initial shakedown so you are there should you need help. Gabe in service was a bright spot. Very patient, knowledgeable and helpful. The hitch was installed for us and the very minor issues we found were repaired within a few hours. It's also very close to the factory so if there were major issues you'd be close enough to go to Millersburg for help. But Forest River is typically not loaded with major problems. Lazy Days also gives you a free 13 month or 260 night free membership to Thousand Trails and you can get service at any Lazy Days across the country. All in all we love our new camper and feel we got a reasonable deal in a volatile market. But Elkhart needs more corporate training. Checklists for each department to be sure closings go well would be stellar. More communication and teamwork would completely change the experience. It was incredibly stressful for us. Not fun at all. We aren't sure we will ever go back to this location.

I have been calling this place for over 2 weeks. they do not get back for nothing. whoever this…read moreDebbie is in parts is robbing this place blind. She blows smoke in Ur ass about anything you are trying to get, Even the person that answers the phone that shifts Ur call back to her can't get her to respond to her emails, everyone save Ur breath and don't even call this place' complete waste of Ur time. All i am trying to do is get a simple cargo door made for a Coachman Mirada 2015. Bein nice and kissing ass does nothing to help you. Including a respectable person gets you nowhere, Coachman RV in Middlebury is just as useless, I was told by Amber Aswald at that place' That we are not good at keeping records. Wasted over 2 weeks with her. She to takes 3 days to get back to you each time you interact with her, They the piece of junk' and they can't even get you simple cargo door for Ur RV that you spent over a $100.00 for,

Thank you Jon!! No wasting time, identify problem and solve. as long as I'm in this area he is the…read moreman I want on the job!

we had a slide that would not work. Jon was quick, located the issue and repaired!…read more came to our campground same day. highly recommend!

I have had a part on backorder for months, have called and communicated, asking for refund. I never…read moreget anyone on the phone - goes to voicemail regardless of what extension you try. Minimal response to email - no part or refund after months of waiting. Order number: MTRV #5265. Please send me $68.86 refund. See my multiple emails for more information.

DO NOT BUY ANYTHING FROM THIS BUSINESS!!…read more Ordered some parts for RV shades mid December, says it will be delivered by 12/28, contacted them January 13th and they said "they will look into it when they are back in the office". A week later, we contacted them again since they never got back to us and once again, they do not reply. I have now filed a dispute with my credit card in hopes to get the money back since we have not received our items (it is now 2/19/25). Their page on google says that they are "permanently closed" yet you can still go to their website and order products. They also claim that they are moving locations, but as far as I can see, that has been the excuse since august of 2024. DO NOT TRUST THIS BUSINESS!

Matt is the best type of contractor you can find. He quickly came out to look at the job for free…read more He was very knowledgeable and seemed to have a genuine interest in trying to help find the best solution. Roof is getting fixed, and it is all completely stress free for me. I will 100% call him back when I need anything.

From the owner: Mobile roofing repair experts for your Home, RV, or Mobile Home. We come to you so you don’t have…read moreto take it to a dealer to get it fixed, thus saving you time and money. Financing is available. Free estimates and we can get to your repair quickly. Also offer discounted parts and supplies for the do it yourselfers. All Tech is your one stop for all your roofing needs.

Corrected my problem and was very friendly. Did the repair on site…read more (--------------------)

From the owner: Over 20 years experience with Recreational Vehicle (RV) build and service work…read more Over 30 years experience in Residential remodeling and contracting. Customer Satisfaction is and will always be our top priority. Friendly Fast and Reliable with a quick response time Quality Minded Very Professional Efficiency Competitively Priced Flat Service rate Wide Mobile area coverage that extends from Elkhart, IN to Niles, MI, and South Bend, IN to Kalamazoo, MI. Please don't message us and waste our time if you're not going to respond after we do. We prefer you to call in and save us both time. Thanks for your business.