Bought an Audi q5 3.0 here and I love it. Can say that about carmax though. Carmax is Supposed to…read morehave a 150 point inspection. Their inspectors must be doing it with their eyes closed! First thing I found was that the rear view camera was Not working. Carmax stepped up and fixed it. Second thing was the Cabin air filter. I checked it because my wife was sneezing like crazy Every time she got in the Audi. Filter was absolutely dirty with some kind of nut shells black dirt. Third thing I found was a Dirty engine air filter. I mean as soon as I took it off, DIRT just started falling off it!! And the final thing So Far, we're the spark plugs. They say , and are proud of the fact that they do a 150 point Inspection! Well? If you're going to do an inspection you need to Open your Eyes to see. You need to Actually INSPECT and Not pencilwhip the paperwork. Finally, YOU need to have the Discrepancies FIXED! Finally, I would recommend to anyone looking for a vehicle here to get a mechanic to go with you if you can. Better yet tell the salesman you need more than 20 minutes for the test drive to have a mechanic or a person that KNOWS cars to look at the vehicle because I an NOT at all impressed with carmax's 150 point inspectors!

I do not recommend this place at all . They waste your time…read more, dont know shit and do not do much to help you. I came 4 times , they lost paperwork, and they would not say sorry at alll.

Saturday (4/22) was definitely a tough, trying, and looooong day. It was time to trade in/ upgrade…read moremy ride or drive Jeep for a much newer vehicle. Drove from Vegas to make it happen. It was hard enough just thinking of trading my Jeep in for sentimental reasons (tears). 1st stop was a used car lot in Barstow, and we were treated really cool by a young man by the name of Moe. Unfortunately, he didn't have a hefty selection to choose from. Shook hands and off we went to spot no. 2 in Victorville- CarXchange. We were greeted courteously enough by a fellow whose name befalls me at the moment. He started off showing us a few vehicles and we test drove one that we were going to possibly sign off on; but we changed our mind & decided we needed more space. After letting him know we wanted to check out another car or two- Mr. NoName went completely cold on us. His initial courteous & professional manner took a left turn and never got right. Off we trekked to Palmdale for the Auto mall, noticed Apple Valley Nissan. I'm so very thankful that "third time's a charm" is true sometimes, because we met a real cool group of folks there, starting with Sebastian! Very polite and consultative in his sales approach- but most importantly he was extremely patient with us. Car buying can be stressful. You want to gain all the information you can to make a wise purchasing decision. Sebastian was thorough with information about each vehicle we were interested in- yet although he detailed lots of great points he didn't overstate his purpose. He seemed to have genuinely cared about getting us into a safe and reliable vehicle. Long story longer... The vehicle we ultimately chose was priced quite a bit higher than our original budget idea. I don't think anyone else could've talked us into going with the deal we made. However, his mannerism, professionalism, and once again- his patience is what we bought into. Other VERY honorable mention(s): Jackie (Sales Mgr I believe), who ultimately made the deal happen after quite a bit of back and forth. She smoothed it all out as well as she could on our behalf, and with a smile. Jennifer and Carlos (I think Carlos was his name), got us through the lot of paperwork associated with a car purchase. Both courteous, and cool too. All that said, I recommend popping on over to AVN. Go on & check them out if you're seriously considering getting a new/ used certified ride. ***Thanks again to the team! Your assistance was much appreciated!!

1st I want to say I purchase my vehicle here in palmdale in 2018 & always get my car serviced here…read morein palmdale. On Tuesday Aug 4th I got my vehicle serviced with oil change and tire rotation, they also did point inspection on my vehicle. After my inspection they recommended brake pads replacement. I allowed my brother to replace the pads, as soon as he proceeds to remove front tire, the lugs just popped off, meaning they weren't in secure. I called palmdale nissan dealership and spoke with Tony the manager whom did apologize, however the apologies didn't make me feel better nor did he suggest a refund on the tire rotation of $20. The reason why I decided to write this post is not get money back from serviced received, but to allow other customers to be aware of lazy workmanship. 0p

Great customer service awesome experience. From the moment I walked in they were very tentative to…read moremy needs and help me pick out a great used car a 2010 Toyota Prius. I just want to say thank you for making my car purchase easy and convenient. Thank you for being local to the area and again thank you for the amazing customer service. I would recommend your dealership to anybody who is in the market for a Quality used car.

These people are crooks. Stopped by to look at some cars and got rushed into a sale. I was a little…read morevulnerable because I needed a car and fast but these people just took my money so fast without even getting any information from me other than my address. They told me because of my credit no one else would finance me and pressured into the sale. I was reluctant to sign the paperwork because they were charging me as if they car was brand new. After about a few days the car start shaking horribly and I felt ripped off the interior was all damaged and stuff missing inside the car but he assured me it ran well. Now within 3 days of my purchase I tried to cancel and return the vehicle but they would not return my money and only would trade me for another vehicle after a week of chasing them down. They would not show to their business after they sold me the car and one day I finally caught them there. They would only trade me a car as I mentioned and the second car was even worse the engine light, as well as other lights all came on the 3rd day but after I received that car. Again they would not show to their business or answer my calls. I got an estimate for the car that showed the transmission and motor were in bad condition and car needed about $3000 worth of repairs. I could not get ahold of them to return the car nor would they let me so I do not pay their excessive fees and they came and got the car. They then made up inflated charges to the tune of my whole down payment which is all the car is worth ($2000) and have the car and my money. By the way they change their business name often and move places of business as they are formerly known as Big Family Motors with horrible reviews. I offered to pay for the 2 months of car note I used it but the remainder should be returned to me. The car they sold me, that lovely piece of crap white 2013 Toyota Corolla in their ad photos. I wonder how many times they have sold it and took it back. They belong in jail.

Huge THANK YOU to everyone who helped make my first new car happen!…read more Shoutout to Anthony, Big Dawg, Kevin, Jose, and Jr. Y'all are the real MVPs! I hope I didn't wear y'all out with all my questions. I truly appreciate all the time, patience, and help you gave me. I couldn't have done it without you. Thanks again, everyone! I'm officially rolling in my first new ride! sincerely Ashley

I've brought my car in for maintenance at Toyota of Lancaster twice now and so far this has been…read morethe best Toyota service location I've been to! The check-in process has been smooth both times. Once I arrive, it doesn't take long for someone to come by, go over the service details with me, have me sign, and get the service started. Their waiting area is comfortable, which I always appreciate since I've brought my son both times. They also have a snack shop, a children's play area with a TV, and restrooms nearby, which makes the waiting experience much easier. The service itself has been quick, and the representatives do a good job of notifying you about recommended services for your car without making the process feel overwhelming. Payment is handled quickly as well, so the whole visit feels efficient from start to finish. The staff has also been warm, welcoming, accommodating, and extremely helpful both times I've been here. Will continue coming back for maintenance here!

Very good experience will definitely go back me and my husband bought a 2026 Thursdayread more

They quoted me $4700 for my trade in. KBB said my car is worth $13200…read more Absolutely crooks. Avoid this dealership at all cost.

I've been coming here for 3 years since i Moved out here…read moreand before i had only gone too a dealership . Which always just felt like they were looking to see how they could hike up the price . I've been bringing my Honda and my Kia here both have always been taken care of and haven't had a single complaint . They are detailed on what is needed and why or what can be held off . In a time when it's hard to find value and feel like you're truly being taken care of at the fairest price it's nice to see places like this still exist .

I came here Monday for my transmission service for my caddy. Jonathan was so professional and…read morenice. I checked around for different shops that had better prices but i decided to come here. The way he spoke was very trusting so i let them work on my vehicle. When they were done he explained different things about my car, i will probably continue bringing my cars here for other services.

Nate the sales manager was amazing with his dillegence, younes the finance manger was fast and…read moreefficent, Jay & Dre were terrific salesman, thank you Trust Palmdale Kia.

Jason and Niko are amazing but I still have to go with 1 Star because Donna in financing should not…read morebe allowed to work with the public. Rude, condescending, and acts like she owns the place. And it's a shame because the place is like a ghost town, not a customer anywhere.

We'd been looking for an SEL Outlander in Black for a bit now. We finally found one in Camacho…read moreMitsubishi. I researched dealerships in the 200 mile range from me other than being rated the best, Camacho was one of the most reviewed dealers in Southern California. We first sent an inquiry through email, had a follow up call that same day. I got lucky and spoke with Joli, she forwarded me all the details about the Outlander and answered all my questions. At Camacho, it was a great experience. The atmosphere was friendly and family oriented. Kyle the manager had periodically checked in on us to offer us food and drinks. Joli was awesome to work with she was upfront with all the details and had us laughing half the time. At the end of the day, we got an amazing deal. This was my wife's birthday gift, and she loves every bit of this Outlander. We also received a gifts from Camacho! We're very grateful! Thank you Joli and Kyle. This wouldn't had happened without you guys. This is the Mitsubishi to visit!

Salvador was absolutely amazing after helping me with my purchase! They worked with my budget and…read morestill gave me a great deal!