Oscar GR at trust KIA repaired our tire with fast and friendly service highly recommend going to see him

My wife and I had a great experience at Trust Palmdale Kia. Louis was a great a patience salesman who helped us every step of the decision making. We settled on a 2026 Kia Seltos simple 4 cyl. car. Louis, Jacob and Isaac. Louis was the nicest salesman we have ever delt with. Ed Simonson 12- 2026 read more

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First, started off with a great service rep. Oscar G. Very knowledgeable and great guy. He helped me decide what was best for my maintenance on my Sorento. The work was great on my vehicle. Plus it left cleaner than It came in. All round great staff. I even saw an mechanic telling his customer the right path to get there car fixed. I definitely will come back. read more

If you're in the market for a new vehicle I cannot recommend anywhere else like I would Palmdale Kia. We drove three hours away yesterday just to do business with them (with our four kids in tow) and these guys are truly the best. We had spoken initially with salesman Luis and the sales manager Jason before arriving to get our options squared away. (Jason went above and beyond getting us the best and fair deal while making sure we had everything we wanted in our vehicle.) Our second salesman Isaiah took care of us once we arrived and did a phenomenal job in getting our paperwork done efficiently and then showing us every single detail and feature on our brand new carnival! He helped us transfer and clean everything out of our last van and the help was very much appreciated. Brian (the finance manager) had us in and out of the finance office very quickly so we could get back on the road home. These were the main guys we worked with but you could really tell it was a team effort at the dealership. We encountered several other members of the sales staff who engaged in conversation, offered us drinks, showed us around and truly made us as a family feel comfortable and welcome. There was no sleazy vibes that we've encountered in the past with other dealers, no pressuring into getting or adding something we didn't want or being taken advantage of. They've clearly got a system down pat here and it's working for them. I'd 100% make the drive again to work with Isaiah, Jason, Brian, and Luis. Thank you Palmdale KIA for taking care of our family!!!! (Also wanted to add if you're a military member or family they are very military friendly! Some dealers tend to take advantage of service members but not these guys! 10/10 recommend.) read more

Trust Palmdale Kia - Car Dealers Near Me - Palmdale, California

Beware when they send you a letter that they will give you thousands past what you owe on your car. You go in there and they make excuses to bump the price down and not offer anything that they are advertising. I don't Trust them and I think of them as just the opposite of being trust worthy. Watch out for these gonifs! read more

Richee was a great sales agent. Super thorough, personable, no pressure whatsoever. She and Nate (manager) worked with us to get our dream car within our budget. Extremely professional and upfront, way better under new ownership. read more

Extremely Disappointed - Beware of Kia's Warranty Promises This has been, by far, the worst experience I've ever had with a vehicle manufacturer and dealership. While my service advisor at Trust Kia of Palmdale was polite and professional, they were ultimately unable to help me, through no fault of their own, because of how Kia handles its warranty claims. Let me be clear, Kia's warranties are essentially worthless. Whether you have a basic warranty, a 100,000-mile warranty, or even the so-called "lifetime" warranty, Kia will find a way to deny coverage. As many people are aware, Kia lost a class-action lawsuit due to their engines being prone to failure, including blowing, seizing, or even catching fire. As part of that settlement, they extended engine warranties on many affected vehicles up to 999,999 miles, effectively a lifetime warranty. My 2016 Kia Optima was one of the models covered under this settlement. At just over 102,000 miles, the engine failed due to the exact issues listed in the lawsuit. I called ahead to Trust Kia of Palmdale and explained the situation, fully expecting coverage based on prior confirmations from other dealers. I was told that a diagnostic was required to confirm the issue, and if the problem was covered under warranty, I would not be charged the nearly $300 diagnostic fee. Confident in the outcome based off what the dealership told me was covered, I brought my car in. Sure enough, the diagnosis confirmed it was the same rod bearing failure covered under the warranty. However, after more than a month of my vehicle sitting at the dealership, (during which I had to miss hours at work due to not having a car) I was told my warranty claim was denied. Why? Because Kia decided the maintenance records I provided weren't "sufficient." This is despite my submission of: A Carfax report showing routine maintenance at Kia dealerships Documentation for the three most recent oil changes, including one done just two weeks before the engine failure Still, Kia refused to honor their warranty. To add insult to injury, the dealership is now demanding I pay the diagnostic fee in order to get my car back! I've owned around eight vehicles from various manufacturers and never encountered anything like this. Kia will do everything possible to avoid honoring their warranties, no matter how legitimate the claim or how well you've maintained your car. I will never buy a Kia again, and I strongly urge others not to buy one. If you're considering one, take the time to read reviews on platforms like Consumer Affairs, where Kia has an abysmal 1.1-star rating from over a thousand customers. These aren't isolated cases, they're a pattern. Kia's warranty isn't peace of mind, it's a trap. And their diagnostic process? It's just another way to charge you, even when the issue is clearly known and supposedly covered. In my opinion it's a scam. Avoid Kia at all costs, don't waste your money, and watch out about their diagnostics even when they tell you it will be covered. read more

This Dealership was very welcoming and very nice made me feel like I was in the right place at the right time and made me feel very confident about my car buying experience my sell guy(Luis,H) he was amazing he didn't just sell me a car he gained my trust I will truly recommend this KiA Dealership to my friends and family and can say that they will leave very happy and satisfied thank you guys see you soon for my truck buying adventure read more

We had the best car buying experience at Trust Palmdale Kia! We were in the market for a used Honda Odyssey and had been searching for months for the right one. I was online and found a new arrival listed on the Trust Palmdale Kia website with no pictures or details other than year and mileage and decided to try and call to inquire. I was lucky to get Deondre on the phone as my sales rep. He told me the vehicle was so new and was just traded in that I was the first person to inquire about it. We had previously tried purchasing a couple other Honda Odyssey's from other dealerships and they kept selling them within minutes/hours of us finalizing the purchase so we were discouraged and nervous this one would sell as well, especially because we live out of state (Arizona). Deondre promised me he would make sure I got this van if this is the one I wanted so I was hesitant but hopeful this would happen. Deondre kept his word plus some! He was attentive if I had questions or requests, he was quick to reach out when needed and he became someone I learned I could trust. We wasted no time finalizing the sale of this vehicle and within days of my initial inquiry, Trust Palmdale Kia had the minivan delivered right to my front door, 400 miles away in Arizona. They even helped me cover some of the costs of delivery, just because they are that awesome! My portion of the delivery ended up being lower than their initial quote too. I don't have a single negative thing to say about this place! Deondre was a pleasure to work with, the vehicle I purchased was thousands below comparable ones and the service we received was top tier, unmatched. We will be returning customers! Thank you Deondre and thank you Trust Palmdale Kia! We love our new van car! :) read more

Well first off I would like give a special thanks and a shout out to Luis the Salesman @ Kia in Palmdale the moment I stepped onto the lot I was welcomed with open arms and with his help I was able to purchase my very first brand new car and I'm so pleased with everyone involved with making it happen read more