Justin with West-O-Plex was honest, knowledgeable and best of all affordable. He fixed our 4 Year…read moreold Rheem Heat Pump , it was the drain line clogged up! He was quick to find problem and fixed at excellent, fair price! THANK YOU JUSTIN. Regards, Beckner's!

5 stars plus! I called West-O-Plex this morning to come look at my broken A/C Unit. This was my…read morefirst time using this company. They arrived within an hour, even though it was a 40-minute drive to my house. They identified my problem as a faulty capacitor and replaced it. The whole job took about 15 minutes. The price was extremely reasonable. I'll never use another A/C company as long as I live in this house. They were extremely knowledgeable, quick, and professional. I highly recommend them! Wish I could give them 6 stars!

Do not use this company…read more After a short visit at our commercial property the technician told us that we needed a new AC unit and charged several hundred dollars. We asked for a quote, and he said he would get the straight over. The office temperature is over 80F, and it's been two weeks and still no quote from this company, I have called over 4 times and just get told they are working on it. I explain to the lady the current temps in the office and that we needed the AC fixing asap. her response was they have been very busy. she refused to give me the contact number for the owner of the person handling the quote. very poor customer service. If they can't even get a quote over, can you imagine actually trying to get them to fix your AC.

Just had a great summertime AC service from Texas Air Authorities. Clint, the dispatcher called to…read morelet me know David and Daniel were on their way to my home in Grand Prairie, Texas. They showed up on time, asked us a few questions about what we needed out of our service call, set up and started a 30 minute air quality tester and then got right to work on the AC system. David went up into the attic to work on the upstairs units while Daniel worked on the outdoor units. After a thorough check, David found everything in the attic was fine. Daniel found some loose connectors on the exterior units. They tightened up those connectors and both Daniel and David spent a little extra diagnostic time outside making sure that tightening those valves was the solution and that there were no further leaks. The review of the air quality test showed a lot of chemical content. We finally figured out that it was the new leather furniture (apparently leeching the chemicals that the leather was treated with at the factory). All is well, now. The exterior units (Compressors?) needed some freon. They are running very well now. Ya can't live in Texas without AC! We settled the bill via credit card at the end of the service call. The bill invoice and a future project estimate were immediately e-mailed to me for my review. I really like doing business with them! They will be e-mailing me more information about a maintenance agreement soon. I inquired about Texas Air Authorities' company history. David told me they are a 17 year old company in Alvarado, Texas (about 40 miles southwest of Grand Prairie) that is in the process of finding real estate in the Arlington area for them to expand their presence into the DFW market. They service Dallas, Fort Worth, Mansfield, Arlington, Duncanville, and of course Grand Prairie, among others in the area. I highly recommend Texas Air Authorities!

Our AC went out over the Memorial weekend - of course, right?! I called the after hours service…read morenumber. Ben was out to add Freon. It was discovered we had a coil that needed to be replaced. Given the age of the unit, we decided to install a whole new unit. They were fast and efficient in getting us in for an install. I highly recommend this company oh, and if you call you will talk to sweet lady- Andrea. The best customer service ever. Thanks Cool Tech. You have our business for many years to come.

CoolTech Mechanical came to my home on Thursday, May 28, 2026, for routine HVAC maintenance on two…read moreunits. The technician was professional, knowledgeable, and did good work. My issue is not with the technician. My issue is with the office's billing after the work was already quoted, approved, and completed. During the visit, the technician advised that a capacitor was out of tolerance. He showed me the reading, quoted $155 for the replacement, and showed me CoolTech's pricing sheet on his phone before I approved the work. He then completed the repair and showed me the new capacitor reading. We had already agreed to $177.15 for the maintenance visit, so I expected the total to be $332.15 before any additional discount. Because we are a disabled veteran household, I asked whether they offered any additional discount. If the answer had been no, that would have been fine. Instead, the office later claimed that after a supposed 20% discount, the total was $389. That math does not make sense. When I questioned it, I was told the technician had quoted me wrong, even though he had quoted the price and shown me the pricing sheet before I authorized the work. This is a predatory billing practice: quote and show one price in the field, complete the work, then have the office bill a higher amount afterward while claiming the original quote was wrong. My broader concern is for elderly or vulnerable customers who may not feel able to challenge a bill. Customers should get a hard copy or take a photo of any quoted pricing before authorizing work. I was not allowed to speak with the owner who the office dispatch stated had died on May 4th. We paid the bill are choosing to not use CoolTech in the future.. The technician did good work, but the office billing experience was unacceptable.

My air conditioner went out, and as I was driving to work, I happen to see one of their vans. I…read morecalled them and was able to c set up an appointment. They were easy to communicate with and the tech came to my house on my lunch. He was knowledgeable fast and even showed me how to use my nest thermostat as an extra bonus. He gave me tips to maintain the air conditioner and recommended a maintenance plan.

I called At 11 AM on Friday and they were there by 2 o'clock. And finished by 2:30. Some crazy wire…read morehad melted And stopped everything. Jon noticed immediately and replaced it before even coming in. It turned out the end to be the entire problem. We have used these people for a seven years and They've always been quick to respond and reliable. So nice to deal with honest people. They didn't add on any extra charges. I felt lucky to get to see them so quick. We also liked that both men were masked. When you're letting people into your home it makes a difference.

What an amazing company personally, the owner showed up and helped out my wife when I was out of…read moretown with a newborn in the house he showed up on time super professional shoe covers. She was so happy and so relieved that the unit was up and running within 30 minutes. This company definitely deserve five stars 10 out of 10 When I called 7:30 in the morning, they had someone on their way here within 45 minutes. Excellent service super happy. Highly recommend using this company for any type of home services Their pricing is very fair. Definitely high-quality work for fair price. Definitely ask for Chaz the owner super funny guy

Great experience with this service. Duncan and Gabriel did a fantastic job at a reasonable price…read more Will use them again and recommend to others.

I had issues with my A/C on 6-11-2018. It was extremely hot in the house. I saw a coupon on my door…read morefor Assure HVAC for $30 so I called. I received an appointment that same day. Mauro came out found out it was the capacitator and replaced it. He was very professional and thorough. A/C working great. I would call him again for future services. Mary G

I was very pleased with the prompt and professional service received. Our thermostat wasn't…read moreworking right and they figured out the problem very quickly. We were treated very kindly from the moment they arrived and they were extremely fair. I would recommend this company to anyone needing a/c, heating, or hvac service. I believe they are trustworthy, fair, and will treat you like family.

Don't be fooled by cheap imitations! This is the ORIGINAL Paschall company that we have been using…read morefor the past 25 years. Wonderfully responsive and kind - they have repaired, replaced and maintained our two heating and A/C units with outstanding results. The owner - Bobby - has personally been at our home on the Christmas holiday in the middle of a cold, Texas night to get our heater up and running so our grandkids would be warm and toasty! This type of service is not available from any other company trying to use the "Paschall" name.

My AC went out about a week ago and I got a company to come out and they quoted me 3K to replace…read morecoils and handler system but that's not all. They also wanted to do modifications. I called Paschall air conditioning for a second opinion. Coils were fine! It was a valve that needed to be tightened, an o-ring put on and 8 pounds of Freon. Needless to say I paid 1/3 of the original quote. Bobby Brasher is a very honest man. If you need any HVAC needs call Paschall AC and Heat.

Wow. I can't say enough good things about this company. We have used them for over a year now. Met…read morethem through our home warranty. And the amount of compassion this husband and wife duo have is unreal in this day and age. From answering after hour texts, giving updates and words of understand, to FaceTiming my husband to trouble shoot out unit to see if it would be an easy fix. Then after spending two hours in the Texas heat with a 10plus degree heat index Augie worked on our AC unit then tried to not charge us because it was such an inconvenience TO US. What do you mean. We of course paid him for his time. But I've never heard of or met a HVAC vendor that just cares that much. We will never use anyone else again. Thank you Going Green. Yall are truly one of a kind.

Ahs sent them to fix the heater which was not working. But AC was working fine. He came fixed the…read moreheater and two days later it got warm and the AC started blowing hot air till it reached 90'F. Now they claim this is a different issue and needs a new claim. A different issue caused by the same tech who fixed the heater. Very " competent " techs they got. Don't recommend this company. Ridiculous! p.s An upday as of 05/01/26 - 3rd time hvac ging bad with exact same issue as this very "competent" person who came first time worked on it and exact same issue. A few day later they sent another company he fixed the ac ( which the thsi compani failed to fix) and now the thermostat si completely dead again ( exact same issue they came first time for) . Unbelievable. When I mess something up I go and ix it for free. BEcause f their $150 average per job through American Home shield they wanted a second claim for second visit so they dont have their mess up for free. Do you know who works for AHS ? - contractors who dont have enpough private clientele andmust take cals from AHS and SCAM clients ) that s what AHS does, so they ( the vendor) can stay in bsiness. This was the first company I worked with - AHS - 2 years ago, till started gettin enough private customers. I called AHS once to cmplain from them, and I ll do it a second time. I have to take off evry time a contractor has to come to my house.