They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Before you throw away a dead back-up hard drive, believing there is no way to recover the valuable…read moredata on it, contact WeRecoverData.com. After trying various data retrieval software, which proved pointless, I sent my drive in for an evaluation. Surprisingly, I received a positive result from WeRecoverData.com. The evaluation indicated that despite issues with the mechanics of the drive, they could retrieve most, if not all, the data. Further, they advised that if I had production insurance, it would likely cover most of the costs for the data retrieval. On both counts, they were right. I highly recommend WeRecoverData.

I'm glad that did business with WeRecoverData. I found them on google, and found their customer…read moreservice to be very good. I dropped off my device at a local office, and received prompt completion of my requested recovery. I ended up receiving a hard drive in the mail with all of my recovered files on it, which was a great relief to me. Shoutout to the WeRecoverData team and thanks! I would definitely use them again. THANKS!!!!!

Fast and great prices, other guy down the street wanted more and could not fix in the evenings.read more

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

Once again Laptop Repair Geeks of DC came through with flying colors....this time they my son's…read moredesktop got the Blue Screen of Death and Darnell came to the rescue and fixed the issue promptly. They truly are the best of the best! Can't say enough good things about them! THANK YOU!

Great service and kept me updated daily about my computer! Picked up and dropped off my computer…read morewhich made things way easier. Darnell was extremely funny and felt safe around him as a woman in the city.

As an avid DIYer (Destroy It Yourself), I made a bad move while replacing the housing on my…read moreNintendo Switch. I accidentally ripped the battery connector off the motherboard. Two of the five pads were also removed in the process. I reached out to a few businesses on Yelp to see if anyone can solder a new battery connector and the amount of people who tried to highball me was ridiculous. They tried to charge me the cost of a whole new motherboard. Gale, from GB Wireless, responded to me with a decent price so I drove over there the next morning they were open. Since it wasn't just a solder service but also him having to figure out where the ripped pads lead, I had to pay a little more but it was worth it. Gale was very friendly and was great at explaining what he would need to do. He gave me the estimate and said it would be ready the next day. A few hours later, I get a call saying he was able to fix it and my Switch is working perfectly. I appreciate service like this. As the customer, it just feels like they go above and beyond. Now I know where to go the next time I destroy something!

I was so relieved to speak with the owner who said my phone sounded fixable, which got water…read morespilled on the port and wasn't charging. I was limping along charging it with a wireless charger but was nervous if I didn't get it fixed it would short circuit on me. The owner told me to come in the next day when they open at 10am doe my best chance at same day repair. Said that it was likely a need for me to replace the whole frame or whatever the port is connected to. I took it in and he took a quick look and said it was likely it just needed a little cleaning, no need to replace any part and that it could be done in 15 mins. My jaw dropped. I was so glad I didn't go to a mall kiosk because the last time this happened I had to pay nearly $200 to get a whole part replaced. I'm a happy customer and would come back here for any future phone repair needs!

I needed help with transferring data from a CD to a thumb drive. Jay did the transfer quickly and…read moreall my data was preserved. He did this in a timely way and at a reasonable cost.

Responsive and reasonable cost. Jay delivered my PC to my house…read more good choice for NW DC.

They helped me get back video files from a corrupted SD card (sandisk extreme 128gb) that i used in…read moremy Canon R5. Lost footage from a wedding shoot. I was freaking out. This company not only recovered the clips but kept the original file structure which helped a ton during editing.

Two thumbs up!! My company's server failed and the team worked overnight to get files back. Saved…read moreus from major downtime. Customer service could be a bit quicker on email, but the techs know their stuff.

They saved me! Because of my own laziness and lack of backups, when my computer died one day, I…read morecould've lost 10's of thousands of dollars of work product, but TTR got it all back. Hopefully, I'll never have to, but I'd work with them again if I do and I'd highly recommend them to everyone!

I found their customer service very helpful and responsive. But especially helpful was their…read moretechnical ability in resolving my data issue and restoring this data to me in a timely manner. A great way to start the year!

This place is amazing! I had transferred over 2000 pictures to my computer from my phone, after…read morethe transfer was done my hyper friend kicked a soccer ball at me and it hit the keyboard! Somehow the shift delete on the keyboard got hit together and all was lost. I first went to the geek squad at best buy, thinking they could help, sadly they couldn't. Literally I just spoke with a bunch of geeks telling me they would have to send out the laptop to someone else and there is no guarantee that it would get fixed. I heard about TTR through a friend and decided to give them a try. I found their number on their website and gave them a call. They were extremely professional and comforting. They understood my problem immediately and made me feel at ease with their knowledge and expertise. After dropping off the laptop I was contacted promptly letting me know the files had been found. I had never been more ecstatic. Imagine losing 2000 pics of memories, and then having them returned to you. TTR truly saved the day. I can honestly say I have never dealt with a more confident and professional company. This is the only place for data recovery!

This was an expensive service, and entirely worth it. I needed to recover all my data after a…read morebooting error on my computer prevented me from getting to files. Every bit of it was found and stored on an external drive for me. I don't intend to be such a slacker in backing up to the cloud ever again. But if I need data recovery again, I will go to TTR.