Fantastic service, knowledge, and just plain nice people…read more Assembled my e-bike, ran me through the features, let me take a spin, showed me how to fold and load it in my car, gave me maps and advice, answered my questions and I didn't even buy the bike from them! Saw the way other customers were handled for both repairs and rentals and they didn't miss a beat. This is where I am going for any servicing I need. Very highly recommended, these guys are a breath of fresh air to work with.

This is a long overdue review! I purchased my e-bike through Ride Tucson last year and their…read moreservice was incredible. I knew what I wanted and they ordered it for me, gave me the same online discount I would've gotten had I ordered it directly from the manufacturer. But what I got was a fully assembled bike instead of one in a box for me to figure out. They made sure the fit was right and went over all the features with me. Can't say enough nice things about these wonderful people! If I ever get another e-bike, there is no question I would return to Ride Tucson. I went all around town and not one other bike shop even tried to be helpful.

Located just off the beaten path off off 6th St behind it's bigger cousin, Fairwheel bikes lies RC…read more I've come by midday a couple of times in the past month to have some tweaks done to my racing bike. There's never been a line which means I can wait for those adjustments. I have Continental Gatorbacks which are notoriously difficult to change out. I had a race this wknd and decided to hedge my risk after training all winter by having thornless tubes installed last week. The charge was $15/tube and $10 labor per wheel, so $50 total for both tube replacements (totally reasonable). It took barely 15 minutes which was nice and the mechanic shared a few pointers during the process. Unfortunately, one tube came with a bad valve and it "revealed" itself mid-triathlon resulting in my first ever DNF :-/ I brought the bike back the following day and the young gentleman (same guy) confirmed the bad valve. He replaced the tube for free but then said he'd have to charge me another $10 labor. I thought he was joking at first but then he said the boss would likely be on the fence about comping this circumstances entirely so I just paid him the additional $10. Parking can sometimes be a little challenging but otherwise, all things considered, this is a good little shop for quick repairs or adjustments.

Absolutely Outstanding Service & Unmatched Experience…read more From the moment we walked in, we were greeted and taken care of directly by the owner, and the level of attention he gave us was truly top-tier. He was incredibly attentive, interactive, and very specific about matching the bike to my body size, carefully aligning my proportions with the proper frame and tires. You can tell he genuinely cares about getting it right. As first-time bike renters preparing for the largest biking tour in Tucson, we were nervous. We asked for help getting fitted, and they went above and beyond--not just a quick adjustment, but genuine human kindness. They adjusted the seat, watched our posture, and even encouraged us to ride the bike on the side of the shop so they could observe and fine-tune it. They took their time, never rushed us, and made sure we felt confident and comfortable. We rented the bikes for 5 days for only $200 (about $40/day), which is an incredible deal--especially considering other shops in Tucson quoted $100-$200 per day for the same type of bikes. The value is amazing, but honestly, the exceptional service is what makes this place stand out. Phenomenal care, rare to find nowadays. These gentlemen made all the difference in our first cycling experience. Highly recommend!

I was having horrible back problems and couldn't remove the fork protector plate on my new bicycle…read more Jenna took no time to figure it out and appreciated the challenge! But of course I couldn't remove it when I got home. So the next day I returned and Linus removed it immediately and helped me put the front tire on. I can't say enough good things about this bike shop. They're amazing and I will use them for new equipment, every chance I get!! Thank you Transit Cycles for helping me get back on my bike, I appreciate it immensely!! Also I can't send this review without mentioning Katie and her Dad recommended a chiropractor who's really helping my back!! Keep up the great work!!! Tucson needs more businesses like this!!!

Very helpful. Very friendly…read more Looked the closest bike shop and Yelp sent us here. BIG help

Pima was able to replace my e-bike brake pads in a reasonable amount of time and at a reasonable…read morerate. They took the time to also answer some additional questions I had. When future servicing is needed I will be returning to Pima Street Bicycle shop.

New to this shop since the Roadrunner shop closed. Extremely friendly and understanding of senior…read moreneeds. I took my mountain bike in for tune up and will probably buy a new ebike here soon.

Cycling newbie here! I came to Bicycle Ranch on Oracle to be fit for a bike through Uphill Into the…read moreWind to ride in my first El Tour, charity ride, and had an absolutely awesome first-timer experience! I figured I would also pick up a helmet and shorts while there, but ended up getting so much more thanks to Steven, who went above and beyond! He took the time to properly fit me for my very first bike and walked me through everything I needed to know -- from how to ride more efficiently, to ways to practice, how the gears and tires worked, and even how to clip in (which felt intimidating at first, but he made it approachable and easy to understand). His knowledge and patience really made me feel confident and excited to start riding! He helped me find the perfect helmet and guided me through the uncharted territory of buying cycling shorts - the shop has a great selection of both (and literally every other thing you might need to ride). They also have a nice selection of nutrition and he gave me tips on how to fuel for race day which was super appreciated. Everyone who came through the door was greeted and all seemed to know each other which was a great sign of a strong community. The prices are a bit higher than what I'd seen on Amazon, but the products were far superior in quality and so in my opinion, totally justified. One customer I chatted with mentioned that when you shop there, the service is better than anywhere else, and so based on my experience you get what you pay for so the investment is well worth it. Also, shoutout to their resident shop dog Miska -- total sweetheart and an unexpected highlight of the visit The store has a great selection, welcoming vibe, and an incredibly supportive team. Highly recommend for anyone getting started or leveling up their cycling game!

What a wonderful experience! The staff is great, including their dog. They listened to my concerns…read moreand made adjustments as necessary. I bought a new Cannondale EVO 3 and they made custom component changes for me charging only the cost difference between what I wanted and what they removed from the standard configuration. The fitting is perfect as well. No more numb hands, and no more saddle pain. They're now my first pick for bike shops.

Awesome Cycle shop!!!.... Brought my 6-year Giant Sedona DX bike to Broadway Bicycle for a tune up,…read moreand some minor repairs. I worked with a gentleman named Tim who was friendly, professional and knowledgeable. After explaining what my bike needed, Tim assessed my bike and recommended a couple of additional repairs which I agreed to. When I picked up my bike it rode better then when I first purchased it!! Cost of the tune up and repairs was very reasonable. I will be returning to Broadway Bicycle shop for all my bicycle needs!! and would recommend this shop to everyone!!!!!

After getting the runaround from one of these crappy bike rental places working out of a warehouse…read morewith IA agents these guys were my heroes and saved my trip. They got me an awesome bike and told me where to ride. I wish I had found them earlier around my trip. Thank you very much for your help. You have an awesome staff and I really appreciate you guys. If you are looking to rent a bike in Tucson, this is totally the place to go. You get real human beings. The prices are really reasonable and they have excellent bikes.

These guys are great! We purchased a bike in another state that didn't quite work with what we were…read morelooking for and they were extremely flexible in exchanging it for a bike with a better fit. Highly recommend working with this very professional and knowledgeable team!

Being in the market for an E-bike I checked this location out and find the staff every helpful…read more I told the staff I was just fact finding and gathering information. There was no sales pressure and helped me get what I was looking for. A nice showroom, clean and well stocked with bikes/racks/accessories for what you are looking for your biking needs.

I have come here twice now to get my tire tube replaced after running over thorns. The service…read morestaff have been very helpful and friendly both times. The prices are decent, and the staff provide a specific breakdown upfront about what they are charging you for, which I appreciate. For a tire tube replacement, they estimate it will take 15 minutes so they encourage you to wait. I waited not even 10 minutes and my bike was ready to go. I could not ask for a better experience at a bike shop! I highly recommend if you are in need of a bike repair.

Best shop in Tucson. Skillfully balances being the shop for frugal students while also being the…read morego-to for high-end bike nerds like me. Also rich heritage, with the owner having started and built the group ride culture that has made Tucson cycling what it is. Thank you again Ralph!