Wonderful service food fresh and have never been disappointed!!!! Definitely a go to for my family

I have eaten at the Tugboat in Carmichael numerous times & have always been quite satisfied with the food, prices & cleanliness of the restaurant. I decided to stop at the Tugboat on Greenback, what a difference! The fish was the thinnest fish I have ever seen, the fries very greasy & not at all seasoned & the coleslaw was warm & runny. It was very pricey for what I was served? I will not return. Service was ok read more

I was in the area and saw this fish & chips place that advertised the food similar to London(window). The place is decorated like a 50s diner. After placing my order it took almost 15 minutes for the food to be ready. The food is decent but not 5 star quality because everything wasn't steaming hot + the shrimp is smaller than other fish & chips places I have been to. I was going to rate this place a 3.5 star but I felt the decor pushed it to a solid 4. read more

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I stopped in on a chilly, cloudy afternoon. The place is clean and has a lot of windows to bring in light. If you are craving fish and chips, stop in here for some fresh fried fish. I placed my order and it came out very quickly. The fish and fries were fresh and nice and hot. As an fyi you can get cocktail sauce upon request. They also serve other seafood such as shrimp as well as chicken strips. Customer service is nice and personable. They provide take out. I would definitely return here for fish and chips. read more

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Hubby and I filling up gas and got hungry for late lunch... voila "Fish & Chips" Entered the joint, quiet and clean best of all, we were welcomed by the nice lady with a friendly smile. You order and pay at the counter and the menu posted big on the wall... no need for your reading glasses. Ordered fries oysters, fish and chips ... it was satisfying. Noticed that seniors customers were coming knowing what they want to order already and loving the place. This place is operated by a couple so we were glad to have stumbled in this area and if ever around again, will stop and enjoy the fish and chips! read more

Not as good as I remembered, fish pieces really small compared to Anchor, shrimp decent, fried zucchini very greasy, everything was greasy, I had to make a mad dash to the bathroom about 30 min after eating and it definitely aggravated the ole gallbladder, Anchor is so much better and about the same price, so I doubt I'll be back. read more

I've only used them for delivery and their fish and chips are great. Only reason I listed a four is because I've never been into the restaurant. read more

This place is pretty good for a quick fast food fish dinner. Customer service was good. However it's time to update/ upgrade. The seating is old torn and run down. It's just awful. The counter tops are in bad shape as well. And the decor. What is all that. It's so much stuff!! It's clear that the restaurant is just trying to maintain Respectfully - clear the clutter and getting some new seating would really help . If you're going for take out! It's an order to go for sure. read more

Great food and friendly service. Feels like a true local spot with fresh flavors and a welcoming vibe. Definitely worth stopping by! read more

Tugboat Fish & Chips No 7 - Menu - Seafood Near Me - Citrus Heights, California

Great food! Does not disappoint! Service was fast and friendly. The restaurant interior may be outdated, however I get most of my food to go so it doesn't bother me. As long as the food is good it's all good to me. It would be awful if they renovated, and then all the prices went up! read more

Tugboat Fish & Chips No 7 - Fish no chips - Seafood Near Me - Citrus Heights, California

We stopped into Tugboat today for some quick fish and chips. It was a lot bigger inside than I thought it would be, with booths lining the side with windows. Originally it was the painted windows that caught my eye and we're always excited to try a new spot. When I walked in I was greeted right away and I ordered the two fish-fish and chips ($11.99) and some lumpia ($9.99). I snapped some photos as I waited and it was out within five to ten minutes and it was HOT and FRESH! When I got to the car we immediately wanted to try a bite and it was seriously so fresh and hot. After that first bite we decided to let it cool down and all of it was delicious. We'll definitely be stopping by again to try more of the options from the menu, but the fish and chips and lumpia are worth getting again. read more

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Delicious fish & chips! We were filling up our tank at Costco gas when I called around 7:20p to confirm what time they closed. We were told 8:00p. We got done with gas about 10 mins after and headed straight to the restaurant, which was in the same area. The door was unlocked but lights were dimmed. We made our way inside until we saw someone (presumably the owner), he was by himself. He said they were closed even after he confirmed over the phone that he closed at 8:00p. Why the 5-Stars. We left and just as we were about to get inside our car the owner came running out and said he can take our order as long as it's takeout. We gladly said yes and made our way back inside the restaurant. He took our order... 3-piece fish & chips and he proceeded to go to the kitchen. It looked like he has already shut down the kitchen for the evening but he fired it up again to get our order out. We appreciated. It was 8:00p and we just ate inside our car. It was a bit of a challenge but we made it work and no mess LoL! The fish & chips were delicious! Yummy crispy batter and he gave us 2 extra pieces... a total of 5-pieces of cod fish that my hubby and I shared. I love Tugboat's Fish & Chips. The Tugboat closer to our home (#8), closed shop permanently. I'm glad the owner obliged. I was craving! Review #2682 read more

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My girlfriend and I went for lunch, we both had fish and chips and a soft drink in a can. We were pleasantly surprised that we only got charged $1.35 per can for the soda because most other restaurants that sell cans get two or three dollars for them. The fries were hot when they arrived and didn't have any fishy flavor, in fact, the fish didn't really have a fishy flavor so everything was quite good and fresh. We were very happy with our meal and would recommend this place. The seats are a little tattered and have been duct taped, but the place was clean and the food was good, so don't go for the atmosphere, go for the food! read more

We came here late and almost their closing time. Lol we did that last time too. I get gas at Sam's or Costco so on the way home from our saccharine over load (Cerealism event) we were still hungry. This was not our first choice. Initially we went to and going to eat at a Vietnamese/ Chinese restaurant. (I won't name the restaurant). We waited there only to have them skip us by giving the table that is ready to the ppl behind us so we left. I went to get gas and remembered that we did the same thing early this year. The owner and a manager was the last one the first time. He was closing but took our orders anyway. This time he still have his crew , 3 ladies that were getting ready to go home. They didn't have a closing info on Yelp or anywhere so we assume 9pm, they actually closed at 8:30 and we barely got there. We got our order to go. I guess in a rush they forgot to put salt on the fries. Fish was good though. read more

Tugboat Fish & Chips No 7 - Dinner ? - Seafood Near Me - Citrus Heights, California

I missed coming here. It seemed like it was hit and miss when they are open. This was a Tuesday night after Sam's trip. Had fish and fries and wife had shrimp and fish. We split some onion rings. It was a lot of food. Great fish. Was not greasy at all. Light batter. The shrimp were huge, not cleaned but that doesn't slow some people down. French fries were basic but hot. Onion rings were great. Light batter. The center was the fish. Good flavor. Not spectacular but better than LJS for sure. I will definitely come back. read more

For those of you that reside in the Sacramento area, "Tugboat Fish & Chips" are sporadically located all throughout the county. I consider them to be a minor step up from "Long John Silver's" but much of their food has that greasy fair/carnival taste that people love. This takes me to their Citrus Heights location where it was actually my first time trying this location out. Located directly on Greenback Lane and adjacent to Fountain Square Dr., this Tugboat can be a hit or miss since much of the signage is a little difficult to read. They are in the same parking as Sam's Club but this place has its own little parking area which wasn't at all an issue upon my arrival. Keep in mind that they are closed on Sunday/Monday just in case you're craving fish on those days. I ended up calling in my order for pickup around 8:15pm on Friday 5/14/2021. I told the employee I would like one order of their "3-Piece Fish" (for $10.49) which includes chips (French fries) and 2 containers of tartar sauce. I arrived around 8:25pm and my order was ready within a couple of minutes. The inside of this place was very clean while the employees were masked up and following all safety guidelines. Indoor dining was optional but since I live 5 minutes away from here, I took my food to-go. Also, this place does not offer any outdoor/patio seating. As soon as I got home and opened up the box, I was impressed with the sizable portions of their fish. Granted, much of the fish itself was heavily coated in batter but each bite was very crispy while their tartar sauce had the perfect blend of mayo, dill, and vinegar. I was kind of bummed that they didn't include a side of malt vinegar but that wasn't a dealbreaker. I do have to say that you definitely get what you pay for as this entire meal filled me up. As far as the fries, they give you a lot but they were just average as they taste like your standard frozen krinkle cut fries that you pop in the oven. All in all, "Tugboat Fish & Chips No 7" in Citrus Heights is definitely an above average experience as the customer service was good while the portions and price all were excellent. I could do without so much grease and batter but it is comfort food at its finest. My rating, a solid four stars. read more

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Food was great. Exactly what I was looking for a reasonable price with great fish for take out. I live in Roseville and the comparison here is overpriced per location. Ambiance is the same. Very friendly family restaurant. read more

Where do I begin? My best friend, her mom and I just ate here. The restaurant itself is covered in grim and sticky residue. The counter top is super sticky. I used the hand sanitizer they had lined up on the bar and wiped it down and the napkin was black afterward. The booths and even the door handle is covered in duct tape. The chairs at the counter are an accident waiting to happen. Doesn't seem like anything is ever properly cleaned. There is a nasty odor in the air as well. I get the vibe the man and his wife might live in the restaurant as I saw a bottle of perfume and medication on the counter behind the grill. The calamari was super rubbery. Very over cooked. Nothing has any seasoning. Everything is super greasy. My friend's mom barely had any of her food and was disgusted. She asked if she could get potstickers instead. They told her no and said no refunds or exchanges. The man was yelling in her face and getting very aggressive. Lunging at her and pushing off the counter top. I thought he was going to hit her. My friend and I asked for to go boxes since we were very uncomfortable and ended up throwing it all away once we left. Over all extremely poor customer service. Very unclean. They need a visit from a health inspector asap. read more

I have eaten at many other Tug Boats before and I must say this is my favorite one of them all. There's something about this place that makes the fish tastes so good. We had the 1 fish and prawn (4 prawns) for 13.99 and added an extra fish for 4.00. Side order of fried Oysters (3) for 5.99, bottle water and a can of Pepsi (fountain drink machine not working) all came out to be under 30.00. The fish and prawns and the fries were not greasy at all. Everything is cooked to order. Although this place is not close to where we live i would gladly drive the 30minutes to get here. They are closed on Sundays and Mondays...we made that mistake and was very sad that we couldn't enjoy having fish and chips. read more

Food was amazing!!!! Very good flavor in the meat and batter; hush puppies and onion rings were delicious and fresh. Tartar sauce was really good too- tastes homemade. read more

Tugboat Fish & Chips No 7 - Fish and shrimp combo, hush puppies, onion rings - Seafood Near Me - Citrus Heights, California

First time here. We ordered 2 dinners to go. My GF ordered a 2 piece fish & chips and I ordered the fish & chips combo with 1 piece of fish and 3 oysters. The fish was crispy and tasty. The oysters were good too. The fries could have been crispier and less limp. They also didn't give us any malt vinegar to go and we didn't discover it until we got home, hence the 4 stars. read more

Tugboat Fish & Chips No 7 - Orders - Seafood Near Me - Citrus Heights, California

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Don't understand why this place didn't have more stars?!?! Excellent food, Excellent service ( with a beautiful smile ) , and Excellent prices. Thanks for a great lunch. read more

Crabcakes were delicious !! but the fish and tartar sauce did not seem as fresh as Carmichael location. I was the only person in the place and they still got the order wrong. Employee could not understand much of the conversation. read more

The food was terrible. Microwave trash. Couldn't take more than one bite. After talking to the owner and asking for a refund the guy threatened to call the cops due to us complaining! Beyond rude and disrespectful! read more

the prawns are amazing! makes my heart sing about once per month. could t ask for more!

Very simple and VERY good. Clean taste, served fast and hot, with lots of options, and kind people working. Came on a Friday, lots of places to sit. Will absolutely be back! read more

Let's just say dirty!!! Then how are you a fish and chips place with out lemons !!! We asked for lemons she said no then came back and brought us rotten lemons not to mention the malt vinegar bottle was sticky and not clean . Maybe instead of the lady just sitting in the back on her phone maybe she should be cleaning and buying supplies !!! They don't have a fountain for drinks and for a regular can soda they charge $1.35 crazy!! read more

Tugboat Fish & Chips No 7 - Seafood Near Me - Citrus Heights, California

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Since my review, there has been so much improvement. The customer service is much better, the food is fresh and delicious. Hoping they stay with the crinkle cut fries. read more

The fish was super thin.... Mostly batter and not much fish....I expected nice puffy fried fish and I got the opposite.. not a great lunch for $12. Disappointed. read more

Good amount of fries but pretty small pieces of fish (I ordered the 2-piece). I get a lot more fish at the other Tugboats.

We ordered 2 combination plates ($16 each), 1 with prawns and chicken strips and the other prawns and calamari. The prawns were good, but tasted more like a tempura batter than traditional breading. The chicken was thin slice pieces that didn't really look like chicken strips. The calamari was only strips of calamari that tasted like they were frozen and not fresh. When I order calamari I expect the rings and little squids, not strips. The fries were extremely disappointing, they were not traditional "chips" dtyle fries. They were crinkle cut fries that were soggy and had no seasoning. Tasted like the big bag of Oreda fries you get at Costco. I also ordered hushpuppies , you get 5 for $4. The hushpuppies were good, but small. Overall, I was disappointed in the taste and freshness. Their prices also seem expensive for what you get. read more

Some of the worst seafood ive had. Prawns were rubbery & just awful. Fries were terrible. The one piece of fish I had was decent...only reason for two stars. Over 17 bucks when you include the surcharge to use a debit card. I wont be back. read more

Diner atmosphere. On a hot summer day it is hot inside. They do run big fans. Run by caring owners not employees who don't care. Put out a quality product. They take phone orders. Plenty of chips in the fish & chips. read more

We have been wanting to try this place for a while, but it's hard to find consistency with their operating hours. We finally had the chance and we're disappointed overall. We ordered a 3 piece fish combo and a shrimp basket. The shrimp were not good, heavy and hard breading with a heavy fish taste. The fries did not taste fresh. The fish was very thin and not much flavor. The breading on the fish however was nice and flaky. The service was descent. The restaurant itself has a nice set-up for the type of food they serve. Plenty of space to sit and eat there. They do have a lot of drink options as well, both fountain drinks and bottled drinks. read more

I purchased the 3 piece fish and chips and a side of clam strips. Received 3 small sized pieces of fish. Very crispy but no taste in either the fish or the batter. The clam strips were mixed in with my fries for some stupid reason. Fries were also bland and unsalted. In short, don't waste your time going here. Overpriced and under served. Red Robin has far better fish and chips, and they are a burger place. read more

Tugboat Fish & Chips No 7 - Menu and prices updated 3/31/22 - Seafood Near Me - Citrus Heights, California

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We came in tonight about 6:50pm, there were about 6 groups ahead of us. It was quite a wait to get the fish & prawns dishes, but worth it! Come on, I drove from Lincoln! I like how their tarter sauce doesn't have chunks in it. It's very target. The dad & soon that work here are a phenomenal team. His dad is funny and sweet. He brings the food to all the tables with a smile. The last time we were here, we talked to him about the pictures on the wall of the other Tug Boats. My bff and I have been to several of the other locations, and he used to own them all. I was very impressed! His son is in the back cooking everything to perfection. He does a phenomenal job as well. Dad will go back there and help. Tonight, or food was cooked to perfection and we'll definitely be back! Thank you! read more

Tugboat Fish & Chips No 7 - 2pc fish, YUM! - Seafood Near Me - Citrus Heights, California

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Thank you for being open!! Everything was fresh and delicious. The lady at the counter was very friendly. The cook made everything fresh, packaged it nicely with all the sauces we needed and brought it out to us with a smile. Such nice people and such fresh, good seafood. The restaurant was perfectly clean as well. They even had vinegar packets to go which I appreciated a lot as a condiment person :) we will be back!! read more

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Good value for fish and chips here in the Sacramento area. My 2nd favorite fish spot here.

This was my first visit to this location. The owner brought my order to the car when it was complete. Everything was fresh and I especially loved the homemade tartar sauce. I ordered the daily special and a side of onion rings. read more

Accidentally placed a family order for lent last week with wrong tugboat online. When my husband arrived at the tugboat we thought we ordered from there was no order. So I called the incorrect Tugboat to cancel however they would not cancel. Called my bank to stop payment however since I used debit card rather than credit the bank investigated and tried to negotiate with Citrus Heights Tugboat to no avail. So we are out $67+. Expensive mistake and extremely unhappy with the way Citrus Heights Tugboat does business. No stars for you. read more