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    Turkey Hill

    3.3 (4 reviews)
    ModerateGrocery
    Open Open 24 hours

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    Walmart Supercenter

    Walmart Supercenter

    2.5(53 reviews)
    28.7 mi
    $

    Very good Walmart. Just like all others it's organized, prices are good, staff is friendly, and…read moreinventory is plentiful. Loads of parking as well

    I've shopped regularly at this Walmart for a long time and have generally had positive experiences,…read morewhich is why this incident stood out so sharply. I am a local resident. On the morning of February 6, 2026, I went to the returns counter to make a routine return and then planned to shop. The initial issue itself was minor and could have been resolved easily. Instead, it escalated unnecessarily. The returns associate (Angela) became increasingly hostile in tone and body language during a normal customer interaction. When I calmly pointed out that the tone felt inappropriate, the situation escalated further rather than being de-escalated. An Asset Protection manager (Eybar Taymes) became involved despite not having observed the interaction from the beginning. He immediately sided with the associate, referenced calling the police, and framed my attempt to raise a concern as "harassment." At no point was there a meaningful effort to slow things down or resolve the issue calmly. During this exchange, the associate made a derogatory comment about my clothing and called me an expletive in front of others. I left the store shaken. I later returned and completed a purchase without incident. The next day, I came back and the contrast was striking: when Mr. Taymes's manager was present and the focus was on operations, everything was professional and normal. But when Mr. Taymes was the only manager involved the day before, the situation spiraled out of control quickly instead of being de-escalated. This wasn't about a return being approved or denied. It was about escalation where de-escalation was clearly appropriate, and about Asset Protection authority being used in a way that felt confrontational rather than protective. I've since documented the incident through appropriate channels. My hope is simply that this store reinforces training around customer interactions, tone, and de-escalation--especially when no wrongdoing is involved. I'm continuing to shop here, but this experience was disappointing and avoidable. This store can do better--and based on my prior experiences, it usually does.

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    Turkey Hill - grocery - Updated July 2026

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