Mr. Lei is a master technician....knowledgeable, welcoming, friendly, makes you feel as though you were at home. He took my poorly functioning laptop, opened it, fixed the only issue with the computer in minutes, and explained how to deal with the software issues. His explanations of what he was doing and how it. Even Ms. Hanks, the person at the front desk, makes you feel at home. I couldn't recommend them and Turner Techtronics more. Arlan A. Cohen, M.D., JD read more

Once you get a hold of Yoppi your problems are solved. My poorly designed Lenovo needed the screen lid replaced. The warranty was about to run out. He ordered the part ahead of time. When the part arrived, I dropped off my laptop. It was done the SAME DAY! Can't say enough about the level of service and care. read more

Turner Techtronics is an incredibly responsive and professional company and Yoppy Lie is the Master Technician when it comes to ThinkPad Laptops, he is knowledgeable, helpful and a total Pro that will have your Laptop restored and running better than when new, extremely fair pricing, Thank you. read more

I've been to this store twice now, and each time was a fantastic experience. The staff know exactly what they're doing, and the service is so fast. My warranty expired, and they advised me it would be cheaper to reinstate the warranty for a year, then I was able to get a couple of things fixed at once for far less than the repairs would have cost. Cannot recommend them enough, your computer is in safe hands with these guys! read more

Amazing service. Finding Turner Techtronics made my LIFE BETTER. Yoppy is remarkably professional, talented, knowledgeable, and kind -- He has saved me (and my laptop) on more than one occasion, always at a reasonable price. Turner Techtronics is far from where I live, unfortunately -- but it's more than worth the drive. This place is a true gem. read more

Excellent service, excellent communication, excellent work - and super nice people. Our son's less than 1 year old Lenovo laptop blue screened just after finals (thank goodness it made it through that!) and we found Turner from the Lenovo site. Took it in on a Tuesday, got a call Wednesday with the diagnosis (SSD failure). Responsive when we asked for brand/model suggestions on a replacement which we then ordered and got to them the following Tuesday. It was ready for pick up the next day. I hope to not NEED them in the future, but I will recommend them to everyone. read more

Lenovo repair specialists. Walked in and met with Yoppy who quickly confirmed my issue, assured me it would come back working fine and quickly. He said he might need a part, but would know after taking a closer look. My system board malfunctioned and was replaced. Picked it up on the 3rd day. These guys knew Lenovo and took care of business quickly. If you own a Lenovo and want it worked on by people who know Leno, I highly recommend Turner Techtronics ... a trip to UPS or a trip to see Yoppy ... either way, it was done so fast I had to put off the pick up to the end of the day! read more

Turner Techtronics - Service Invoice with name and number. They are hidden along the runway side in the third complex. - IT Services & Computer Repair Near Me - Burbank, California

I had an outstanding experience with this store! Their professionalism was top-notch, and they quickly resolved my laptop issues in less than a week. The staff was easy-going and pleasant to deal with. What's even more impressive is that they didn't charge me a single penny for the repair since it was covered under warranty. I am extremely satisfied and highly recommend their services to anyone in need of laptop repairs. read more

Special shoutout to this amazing team! I took my laptop to two other places prior (including Geek Squad) who were unable to bring my laptop back to life. Within a couple days Yoppy and the team had it up and running good as new! I highly recommend them for their customer service and technical knowledge! read more

Great service, fast, went above and beyond to help fix my computer. Thanks!

Thank you for the wide range of things that your staff helped us correct. They could not have been more personable or professional. We look forward to a long relationship with Turner Tectonics. read more

I just had to post a review because these guys were fantastic! I have a Lenovo yoga and went through all kinds of tech-support people online and finally called this company to help me with a problem that I was having with my integrated camera. First of all, Brian was so sweet on the phone... Walked me through all the possible issues and what they would do. He suggested I bring the computer in because very quickly they would be able to diagnose it. Which is exactly what happened! Yoppi Lie, the service manager met me upfront (he knew I was coming) and he literally fixed it in less than five minutes. He knew exactly what to do and showed me the fix so I feel confident if it were to happen again I would know how to deal with it on my own. And they didn't even charge me! Highly recommend them!! read more

I wanted an appraisal on my laptop because I had damaged it and didn't know if it was worth fixing, but I at least wanted to get all my files transferred to a hard drive. I called and they said they had a $65 diagnostic fee and it went towards the fee to transfer files from the hard drive but I argued that I would just be paying the fee in case the hard drive was damaged. They then agreed to waive the diagnostics fee! Getting there was great because there is plenty of parking in the back so you save the time and hassle of looking for street parking. I was seen right away and they opened up my computer and took out my hard drive in front of me. I loved seeing them showing what they were doing and that made me feel even more comfortable with their service. Within minutes I saw that the hard drive was ok. I received all my files the next day and, although I found out it would cost too much to fix my laptop, I received impeccable service all the way through. read more

OK, this is a LONG overdue review. Back in 2007, I had a Macbook Pro that was a month old and something... bad... happened. I called Apple Support or iSupport or whatever they call themselves these days and they said it would be under warranty and they referred me to Turner. I brought in my computer, they said they'd check it out, told me upfront that if it was X, Y, or Z, it wouldn't be covered by warranty and there'd be a charge. The next morning they called and said it was [something technical], it was fully covered, and once the replacement part arrived in a few days, it would be a quick repair. I expressed my need to get back to work with the computer ASAP as I was on a schedule, and they were very understanding and offered to call the supplier of the replacement part to see if it could be expedited. Excellent service, especially when you know the customer won't be paying you, is a sign of a really good work ethic that I respect and appreciate. I apologize for taking 7 years to write this review - I was going through old documents yesterday and found their receipt. read more

Yopi always does timely repairs of my company's ThinkPads. The quality of the work is excellent, and I've never had a problem with these guys. Highly recommended also if you have a Mac or an HP. read more

Went in to have a new SSD and RAM module installed on my new Lenovo T450S. Yopi handled my computer and installed it in under two hours. I received the laptop back in perfect working order. Came back the next day to have the contents of the original HDD transferred over to the SSD. Yopi handled it within an hour. 4 days later everything still works perfectly fine and there have been no errors. They're certified by Lenovo to work on the T450S. Great service, professional approach, very knowledgeable, and fast turnaround time at a fair price. What more could you want? read more

Anyone have a cracked MacBook screen? I DID. Called up Mike at Turner Techtronics (Note: They have a separate branch for laptops: Laptoprepair.com). He quoted me a price, $300 for parts and labor. Thirty minutes later I dropped off my laptop at around 10am. Wasn't expecting to get it back the next day, but Mike came through, picked up my laptop at 5:30pm! What a hero! They are Apple certified (Apple actually recommended me to them, Apple has a flat rate $755 repair fee on stuff like this, NO THANK YOU!) which means that repairs through them keeps your AppleCare intact. They used an original Apple screen, tested it after installation, and I was good to go. Mike is a nice guy, easy to work with, and a hard worker. Give him your business! read more

My computer kept acting up, not sure if it was a virus or something wrong with the hard drive, but I need it fixed ASAP. This place is a gem!!! Honest, fast AND grrrrreat price!!! They even give you free repair estimates. I'm going to refer all my friends!!! If you have any computer issues, make sure to check out these guys. I was very happy with the service! Thanks again Yopi! read more

This place really is the best around. Had the left fan in my MacBook Pro go bad on me, and after contacting AppleCare I was told about Turner Techtronics by a friend. After calling here and a multitude of other certified Apple repair places the choice was easy as every other place quoted me a turn around time of no less than 4 days. TT asked me to bring it in so they could see which fan it was that was problematic then they ordered the part, let me leave with my computer, and said they'd call when the part arrived the next day. Everything went exactly like that and at 11am I brought my computer back and in 1 hour they were done with it!! Yes 1 hour!! Yoppy was very friendly and very helpful and this place cannot get high enough marks from me. THANK YOU TURNER TECHTRONICS!! Never in my life have I ever been told by any kind of Computer repair place that (no matter the size of the job) I would be able to have my computer back the same day, let alone in 1 hour. Great place do yourself a favor and call them first. read more

Lenovo had my computer for over a month, remind you I had placed several calls, with promises to be called back, well that never happened. I received my Lenovo yesterday and guess what? It still does not work. When I called to speak to a supervisor their response "someone will call you back" Really? I paid almost a 1,000 dollars and had my computer for 6 months. I am now asking for a new one because I am beyond angry having to mail back when I was told my computer would be up and running, JOKE... read more

TURNER TECHTRONICS IS THE BEST. I have a Lenovo computer that needed several repairs, Although I had Paid Lenovo LOTS of extra money for an extended warranty that (supposedly) included on site repairs, When I called them to get repairs, They insisted I send it to them for repairs. I explained to them that I could not be without comp. for that long. After MANY calls to Lenovo a gentleman named Rob (Who was the only person at Lenovo service who was helpful) Told me I could take it to Turner Techtronics for repairs, Since they are close i agreed to do this. Best decision I ever made, I dealt with YOPPY LI, Who is one of the nicest and most helpful person's I have EVER dealt with. I don't know what he gets paid but it should be MORE. He has done several different repairs on this same Lenovo over the last year. He is extremely polite and respectful of the customer and extremely knowledgeable, as are all of the employee's at Turner that I have dealt with. As far as Lenovo goes, don't bother with their onsite repair service, It is just a scam to get you yo pay for something they will not give you. Lenovo used to be a good company with good customer service. NOT ANY-MORE. You are better off saving your money by not getting the extended warranty, and if you need repairs, spend it at TurnerTechtronics and get your repairs done right the first time for a great price. (Probably less than what you would pay for their lousy warranty, that they don't honor anyway) A GREAT COMPANY with GREAT EMPLOYEES. Thank You TurnerTechtronics and especially Yoppy Li, You are the best and i DO appreciate you. I would give you many more stars if possible read more

My mac book pro was in need of a serious upgrade. I was under a tight deadline and it was really hard for me to give up my computer for repair, but I'm really glad I did. John and Yoppy worked together and they got my laptop done in one day! I'm so grateful! My 2011 had 4gb memory and a 320gb hard drive. I now have 8gb memory, 1tb hard drive. All this, which included data transfer, parts and labor, for under $300. Yoppy even gave me a few tips to keep my hard drive running for a long time! I'm pretty sure I may have this computer for another 3 years or more now. Don't replace, repair! read more

My hard drive in my 27" iMac also died. I first went to melrose Mac. They quoted me $500 for a new 1 tb drive and an additional $500 to attempt to back the dead drive. I called apple the gave me a few local authorized repair places. I called all of them, turner techtronics gave the best quote. Had my iMac back quickly, the folks there were friendly and knowledgable. Highly recommended... read more

This place is amazing. Yoppi is the man. He is intelligent, competent, professional, prompt, extremely knowledgeable and skilled. He is the real deal here. I had a worn out Lenovo thinkpad that was put back together like it was brand new by Yoppi. He went above and beyond the call of duty. My laptop looks almost like the day I bought it. He is a good problem-solver and takes initiative in helping the customer. Wonderful experience! read more

Yoppy is the Man! My computer had sounded like an airplane taking off for months. I finally got brave enough to take it in, it was only $130 for diagnostics, the parts, labor a cleaning and tax!! Took 20 minutes! Super friendly service! I'll never go anywhere else. read more

My laptop's hard drive failed (this seems to be a common problem with me) and while it was still under warranty at Apple, they needed to keep it for 3-5 business days which doesn't really work for me and my job. When something breaks, I need it fixed pronto! I took it to Turner around 1 and they said it would be done by 9 AM the next morning. To my surprise, they called me 15 minutes before they closed and said if I could get there fast I could have it back that night. Score, since I live 5 minutes away. Everything was fixed perfectly and was around $250 for parts and labor. read more

Yoppy rocks! The hard drive on my 2006 Macbook Pro died and the Apple store said it was obsolete and I'd have to go through an authorized Apple rep instead. So after looking on Apple's site and then comparing what I found on Yelp, I opted for Turner Techtronics because of the great reviews they already had. Always a good sign. Glad I did! For under $200, with the replaced hard drive and labor, not to mention friendly Yoppy, plus the added (and rather helpful) bonus of him locating hundreds and hundreds of formerly lost photos and documents and such, plus his assistance in uploading the updated operating system that I had on disc. What a relief and what fantastic turn around time! He had it ready the following day and I even waited a day to pick it up because he beat me to it! Super service. Will definitely return if another one decides to bite to dust :) read more

Amazing Mac repair service in the valley! Go see Yoppy he'll be your Mac hero. Bonus points for on site inspection & repair - way better than a week + waiting for the apple store! read more

Yoppy is the best. You will not find a better person who is honest, fast, and excellent with communication. He will do his best to ensure your needs are met. I highly recommend coming here for all your computer repairs / fixes. read more

Turner Techtronics and John Bailiff are the best! I had a would be problem on my HP Notebook ProBook 6570b involving Bios password which John and Turner Tech saved me a lot of money on after doing extensive research. Quite simply, as I said, Turner Techtronics and John Bailiff are the best! read more

Continually where we go to get our computers fixed and have been routinely very satisfied. Have tried some other places in the past from the big tech stores to some smaller ones and have been disappointed with the slow return, high prices, and often not having fixed the problem. However, have taken computers in to get them cleaned up and fixed here multiple times as well as having them assist with wireless in our home it has yielded some incredible results and the prices are incredibly fair and logical. Very happy with the business and service here-highly recommended for any and all computer, wireless, and network needs! read more

On the reccomendation of another trusted IT/computer guru, I went to Turner with a busted graphics card on my 2011 Macbook Pro which fortunately was covered by a recall sent out by Apple. Yoppy- who was incredibly friendly and helpful- took my Mac in, replaced the motherboard, and had it back to me next day. I couldn't be happier with the work done, with the service, or with the speed. I can't recommend this place higher. read more

I've been going to these folks since 2010 and they are the BEST by far. They don't try to nickel & dime you. I consider Yoppy my best laptop repair friend. He has excellent knowledge of laptops & especially ThinkPads. I trust him and the company to really take care of my needs. In fact i think my laptop is scared because before it wouldn't boot up & had some odd issue and i was working on it for days and finally took it in Yoppi said it booted up when he turned it on.. lol So i figure he's just that good! He must be a laptop-whisperer.. lol. Regardless Yoppi worked with me on it and always provides excellent suggestions. I was thinking of upgrading to a newer model & he said that all i should do is change my HD from SATA to SSD which. I did that and my laptop is much faster & saved me a lot of money! Thank you Yoppy! read more

My niece's MSI had a broken dc power jack, and I saw their $129 flat rate right on the website. No send it in for a quote, then have the machine held hostage. Simple. My friend dropped it off at their shop (although they do have $15 prepaid FedEx label available) and the repairs were completed that day! Plus, they repaired a USB port I didn't know was broken, N/C! Excellent communication from the email RMA to the call that it was done! Overall an excellent experience. Highly recommended! read more

Turner Techtronics is the best. Yoppy, John & everyone there are great. My HP all in one printer automatic feeder & wireless connection weren't working so I googled tech support & got an ou6side provider... big mistake!! When they remotely accessed my laptop to help me fix the problem they installed some anti-virus software & told me about their service plan...well this didn't sound right to me so I called a friend & he suggested Turner Techronics.. Boy am I glad he did. Yoppy fixed my printer & took off all the things that had been installed on my laptop. And they did it all in record time. What ever problem you have Turner Techtronics can fix it for you. Just call them, you'll be glad you did. read more

I just want to say when I thought my career was over Yoppi put me back in the game. I love u man!!!!

I'm so glad I found Turner Techtronics to repair my iMac. I was referred to them by my Applecare technician. My firewire port was not working and my computer was still covered by the warrantee. Yopi diagnosed and repaired my Mac quickly and even cleaned the dust from the inside at no additional charge! Now I have a protective cover over my Mac. My computer will be off of warrantee soon but I won't worry because now I can take it to Turner Techtronics with confidence. read more

I couldn't figure out how to fix the paper jam on my printer. I called and they said I could bring it down right away. I only live a couple of blocks away and so I went right over. John looked it over and, embarrassing me, fixed it in about 2 minutes by pulling out 5 pages of crumpled up paper through a door I couldn't figure out how to open. I asked how much I owed them and John wouldn't let me pay. He said he would make money off of me someday when I really had a problem. Seriously, I was there and back home in 10 minutes. I will definitely go to them again if I have a "real" problem. read more

Two years ago my daughter spilled her milk on my Mac. I knew I won't be able to afford to bring it to an Apple Store for repair. Thankfully, I called Turner Techtronics! Yoppi saved my Mac not once but thrice. Last week, my husband spilled soda on our older Mac. I did not panic anymore because I knew Yoppi can fix it. So grateful that there is a place like this in Burbank! read more

This place is great, hard drive crashed and we needed to get data out. A,ex was great in explaining what needed to be done. But the greater part was he was able to retrieve the important data we needed. read more