Reading through all the past reviews; looks like 2014 was just a bad year. Fast forward to 2023, and with Medine at the helm, we had a FANTASTIC experience. She has a very sharp eye for detail, and when she gives you a time for when she'll show up, she keeps her word. We got a kitchen island installed for MUCH, MUCH less than other contractors we spoke with. She communicates well via phone and text, and from our experience, she delivered everything as promised. She was knowledgeable about all the necessary housing codes, and everything worked out amazingly well in the end. It's too bad yelp only goes as high as 5 stars; we'd give a perfect 10 in a heartbeat if we could! We look forward to hiring her for our next big project! read more

Turquoise Home Design - picture of our kitchen island when it was just completed; clamps holding it together while the adhesive cures - Interior Design Near Me - Richmond, California

We've been passing this place for years, and never paying any attention until recently. The decision to do so happened only because some friends encouraged us to check them out for some small but important kitchen items. We had a fairly good experience in that they located what three other business couldn't, and for a reasonable price. Too bad the order arrival was 4x their ETA, but with the -19 messing everything up worldwide..... But this is not the place to be if you want to see options (unless you like looking at a computer screen) and envision how your plans may look. This place inside looks like hoarder storage, or maybe someone threw a small grenade inside. Considering that we never see the parking lot or neighborhood look packed with cars like a Home Depot lot, ever, maybe they should take some time to clean up a bit (or a lot). Considering that we had a specialized, small order and knew what we wanted, if you have a bigger job or expectations you might want to read the other reviews carefully. read more

See all

I would leave a 0 if I could, I gave this lady 3100 CASH for granite and installation. I was showed by Medina granite. I picked a grayish color. We go back into store she showed me a beautiful color mostly white background, perfect for my kitchen. So I paid and extra 900 for the granite, I go pay bright and early Monday morning, I was reassured I would get my countertops Wednesday.. I was elated. Tuesday at 3:30 Medina call me to tell me they would not have the material, had to come from Los Angeles, on Friday, would install on Monday. On Tuesday or Wednesday the granite came, when I got home first thing I noticed was the granite was same color as cabinets, too dark. What I ordered was predominantly white. To brighten those dark cabinets. She came out put the welding torch on it to show real granite. She said the granite will dry in 3 days and turn white. Wow. The install man said she messed up big time himself. They removed it, and she slammed the gate on the way out. She write a check wrong amounts so bank wouldn't accept that check. They refused to give me cash, as I gave her. My bank said I could get the money tomorrow, they never sent the okay to pay me. As of yet I do not have my money. I asked her last week to cancel check and take care of me, I needed to get countertops, it's Christmas and she do not give a damn. Yelling she lost money. Just talked to my bank, the funds are not yet released by that bank. If it were me I would never stop at the place to spend 1 penny. The nastiest dirtiest shop. All I want I'd my refund. All my items were purchased to blend those countertops did not match anything I was installing. Also I called the company where she got the granite, they were no longer selling that said material. She found out Tuesday they no longer have that granite. This is all ashamed what these people do to you selling granite they named nay prices it's just awful what's going on here in the world today. read more

Don't use this business, they did a bad job on a kitchen cabinet. They have you pay upfront and it took them twice a long to do the repair!!

If you go to the front door of Turquoise Home Designs and pull on it, 1 of 3 things will happen: 1. You will be greeted by the owner/manager, who seems nice and can give you prices and tell you what tile is and who makes it, etc (many tiles are not labelled and are often not in the manufacturer's own display case). 2. You will be greeted by the store helper, a polite younger guy who can let you in the store, but can't give you information about the tile or its price or lead times or much else. 3. Nothing. Because the door is locked despite it being within the working hours they have pasted to said door. I believe I've "been" to the store about 8 times. Once, I got the owner. Three times, I got the store helper. All the other times I got a locked door. I've even left notes asking to be contacted about pricing, but to no avail. Can't talk favorably about a place if you can't even get into it! read more

See all

buyer beware ! These people have no contractors license ! They screwed up a very simple job that I had them do. Very frustrating ! read more

I am so glad I walked in here. Its not in the best part of town but Medine, the owner, is very helpful. The showroom is not huge, this is more the kind of place you go when you know exactly what tile you're looking for already. She has the BEST pricing. I bought Porcelanosa and Happy Floor tiles and received quotes from 2 other places, Medine beat all of them (by a lot!) and didn't give me a hassle on the "contractor pricing" that other places do. We saved close to $700 compared to the other places. I didnt have them do the installation so I cant comment on that but I would definitely come back here again. read more

Do not use Turquoise Home Design unless you want to pay somebody else to come back and redo the job after they have left. Note I didn't say finished. My kitchen cabinet and counter install has problems with every element. They received the wrong sided dishwasher panel and then proceeded to install it with the finished side facing the inside of the dishwasher alcove. They sort of fixed it by covering the unfinished side with a veneer but they never returned with the matching stain to finish the trim edge that is natural wood. The counter top install is so bad that the only remedy is to start over with new material- huge seams, crooked cuts and incorrect measuring led to gaps between most walls and corners which they "remedied" by generous applications of clear silicone caulking. Before abandoning us completely the owner, Medina, offered to refund the materials cost on the condition that her crew come to my home with sledgehammers to break up the material so that I could not use it. I declined that option. After that she never returned a call and was not there when I tried to speak with her in the show room. I've accepted that this was the crap job I got, but I write today with the hope that no one else will have to. read more

BEWARE EVERYBODY OF TURQUOSE HOME DISGN. Mustafa the owner of Turqouise Home Disign has no CONTRACTORS LICIENCE NOR DOES HAVE AN ELECTRICIANS LICIENCE. I had to hire another Contractor to come in and finish my Kitchen because Mustafa walked off the job and I had to hire an ELECTRICIAN to come and redo Electrical Box because Mustafa did the the electrical wrong and against CITY CODES AND WITHOUT PERMITS. I later found out that Mustafa has never been able to pass the tests needed to get a Contractors Licience and has been Cited by the STATE LICIENCING BOARD. Mustafa is is no one to ever hire unless you want to re-hire someone else to come and re-do the work he terriblely done and he is slow and an ASSHOLE MUSTAFA screemed at me for taking pictures of his Electrical work that he did read more

Remodeled kitchen in Berkeley home. Purchased two quartz slabs. Great price on Quartz countertops, cut perfectly and installed expertly. Highly recommend read more

I would NOT hire this company. I have hired Mostafa in the past. He bids very low because he does not have a contractors licence. However, his final fee is pretty close to what a legit contractor charges. He is extremely unreliable. He does not pay his workers. I have had his workers come to my house and not leaving before getting paid. He does the job to the point that you absolutely need him to finish but then he disappears and does not return phone calls. My experience with him was a nightmare. I had a very hard time finding people who would want to finish the work after the way it was abandoned. It cost me a lot of money and headache. He did a shoddy job and there are so many problems that are popping up because of his incompetence. Major leaks in the basement. Cracks in the siding. Window not installed properly. Electric wiring done wrong and not up to code. The list goes on and on... Stay away from this company. read more

Small shop but they have a very good selection of tiles and wood flooring.

I remodeled my kitchen with them. I am a fussy person but the work and the price were good.

This review is for their products, not installation, as I had someone else do the install. This is a family owned business so their weekend hours are a little on the flexible side (thus the reason for 4 star vs 5). However, I was very pleased with their prices and selection of cabinetry, granite, sinks, and faucets. We were able to get just what we were looking for, a high end modern looking vanity and countertop for about half of what we expected to spend based on our research at other big box stores. Our cabinet was ordered and then received within about 4 days, and they were able to get us a matching mirror - and the countertop was cut and ready to go quickly too. We saved money by choosing a "leftover" piece of granite for our job, but we love it. The woman who owns the place was really helpful in helping us choose the components, and place our order. I would certainly recommend looking here for cabinets, flooring, tiles including backsplashes, etc. Good luck in your home renos! read more

I had estimates from three granite countertop companies before choosing Turquoise to install in our El Cerrito home. Each gave me a different "pitch" about our kitchen, but Turquoise suggestions made the most sense and was the lowest bid considering all they did. In addition to laying new under counter, they also disconnected the plumbing and reconnected it saving a huge plumber's bill. Their measurements were precise for the new sink and stovetop installation. Other companies said I would have to apply the sealer. Turquoise came back a few days after installation to do it for me and offered to come once a year to renew it. e Their showroom features all manner of tile, sinks and exquisite cabinetry. Convenient location for El Cerrito and Kensington since it is on the corner of San Pablo Ave and Barrett Ave. We plan to use them in the future with confidence to do our kitchen cabinets. read more

I wish I has trusted my gut and listened to the other reviewers, but I was desperate and Turquoise gave me a good price for a partial bathroom remodel so I went with them. I regret it now. I try to avoid "big box" stores and use locally owned businesses but I regret it this time. I felt a shady vibe from the beginning. Medina was my contact person and was very knowledgeable but I also had to deal with her brother ( I've blocked out/forgotten his name) who was the one who actually came to do the work. He is unprofessional and was late or canceled every appointment to complete the job. My husband and I had to constantly call the store to see if items had come in and if they were going to be delivered and installed. Needless to say the job was finished but the result was to be expected... shabby work with obvious mistakes. I can't wait for my super handy father to visit in June to see if Turquoise's mistakes can be fixed. I am truly disappointed. I would never recommend this store to anyone. read more

If you are smart, don't use Turquoise Home Design's service. Mustafa is extremely, extremely unreliable. My experience with him has been a nightmare. It has been over 3 months and he still hasn't finished my vanity in the bathroom. We waited for him to come and finish the job more than 8 times but he never showed up or called. When you call him, he either don't pick up his phone or says I will be there in an hour or two and he never shows up. I haven't had problems with Madina the other owner. When I go to her complaining about Mustafa, she says talk to him. She tries to be nice but she doesn't take the responsibility since she is the owner. Their products are nice and they have good selections. I would probably buy my products with them in the future but never use their service. I will never use their service again. read more

8/24/12, I was very please with their services., I had several estimates and their prices was the best deal for me., my order came in on time as they indicated.,they were very professional., I had my Kitchen cabinets replace,granite tops done and they even painted my kitchen for me for no extra charge..,, lorraine read more

I am very disappointed with the work that was done converting my basement into a private studio and remodeling my bathroom. The prior work they have done in my house was good, but I guess they started using low pay contractor because the quality of the work was really bad. The tile they installed in both bathrooms show great amount of irregularities. They do not hear the customer and keep ignoring the complaints. They keep promising that they will fix it until you give up. They left the work incomplete it has been over three weeks, did not pick up the garbage, and I guess they are waiting for me to call them to see when they can come back to do the cleaning and pick up some of their tools left behind. In the bathroom is still missing the wall plates and fix the wall, after being over two month late to finish the job . They are totally untrustworthy. read more