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    Tustin Lexus Service

    3.1 (206 reviews)
    Open 7:00 am - 6:00 pm
    Updated 2 months ago

    Services - Tustin Lexus Service

    Auto maintenance

    Oil changes

    Auto repairs

    5 More Services

    Auto battery or electrical system repair

    Auto brake repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Tustin Lexus Service Photos

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    Recommended Reviews - Tustin Lexus Service

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    Bait and switch at its best!
    A K.

    They simply lie about pricing. They blatantly told me their pricing on their site is incorrect to get people to come in. I drove 20 miles when there was a Lexus dealership 1 mile from my house. When I got there, they told me the $139 brake change would be $399. Then I said then what about the $189 promotion on your site? The service advisor said the price is $399 no matter what promotion you use. He then went to say the promotions are just to get customers in the door. Simply bait and switch! That is illegal! They do it so openly like it's nothing. They also don't match pricing from competitors. They have excuses for that too. Do not waste your time going here.

    Horrible scratches on the odometer screen.

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    Page 1 of 6

    Ask the Community - Tustin Lexus Service

    Review Highlights - Tustin Lexus Service

    I always recommend Tustin Lexus to my family and friends because of the quality care that I've received from Paul.

    Mentioned in 13 reviews

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    A&J's Auto Garage - Brake job and full maintenance

    A&J's Auto Garage

    (54 reviews)

    It's rare to find kind people who truly care about clients in this industry. It's surprising to…read morecome across people like Arnold and Arnaulfo. Their prices are the most fair in the area, but the quality, the skill, the knowledge that were provided was TOP NOTCH. Very honest and knows alot about cars. They deserve your business and referrals. I called them and they were able to squeeze us in after I told him we had an urgent case and needed their help. He found more issues that other shops probably wouldnt have caught. Auto scientists with MAD SKILLS. Arnold educated and guided me and we were able to make the best and right decision on the vehicle. Thanks man!

    TRUSTWORTHY. Highly skilled. Knowledgeable. Kind. That's exactly how I would describe Arnold and…read morehis father. If you need a pre-purchase inspection or any auto repair, whether it be european, american, japanese made, etc, and EVs, take your car here and don't think twice. We reached out to Arnold for a pre-purchase inspection. While six other places quoted us $250-$350 for a "comprehensive" inspection, we paid Arnold $100, which was a STEAL for what he did, even more than what the others promised. He spent at least two hours thoroughly checking the vehicle, test driving it and walking us through every detail so we truly understood its condition. We were looking at buying an Audi Q4 e-tron that had a damage report. A reputable dealership told us it was "minor" and offered to take it to the mechanic for our peace of mind. After browsing Yelp and reading the amazing reviews, we decided to come here instead and I'm so glad we did. I had already done my due diligence and familiarized myself with the vehicle and potential issues. I asked Arnold very specific, technical questions that I already knew the answers to. He answered every single one with clarity and confidence and everything I was expecting to hear. My husband stayed the entire time, and Arnold patiently explained everything while inspecting the car. You can tell he was that kid that made the auto shop his playground growing up. He's passionate, meticulous, and GENUINELY cares. What impressed me most is that Arnold will never pressure you. He won't tell you "don't buy it," but he will clearly explain what could go wrong and what it might cost to fix. When I pressed him for his honest opinion, he said he personally wouldn't buy it at the listed price but if we negotiated it lower, then it might be worth considering. That level of honesty is RARE. They are your small local auto shop but I would choose them over any flashy, grandiose service center any day. Their integrity and transparency make them stand out. Thank you so much, Arnold and your dad, for the amazing service. We ended up just buying a Tesla!

    Tustin Toyota - Toyota Sienna 2025

    Tustin Toyota

    (3.4k reviews)

    Came to surprise my mom with a new Camry with my husband today. Everything went smoothly and now we…read morehave a one happy mom. Thank you Mo and the team for an excellent service! Added perk: free Subway sandwiches on site while you wait. Was pleasantly surprised to see a Subway right inside the dealership.

    My first time here ever (after going to about 5 other dealerships in OC) having been driving my 4th…read moreMazda (which turned out to be a lemon). Went to the front desk, asked for someone seasoned (who knows their car models). I got Ray Hachem who has over 10 yrs experience. The sales process was extremely smooth, he is relationship driven (never pushy). He is very kind and the consummate professional. He took care of all my needs. His follow up and keeping his word is exceptional! He is very trustworthy! I recommend him to everyone looking for an exceptional sales experience buying or leasing a Toyota. Ray seriously goes above and beyond to help and make life easier for you!!! I got introduced to his sale manager Mario! You will feel like you are sitting with the Godfather! He is seriously kind and professional. It was fun connecting with Mario. He is so great! Wonderful human being! Then I worked with finance manager Vincent Fung. It was really important to me to get maxium warranty, maintenance and coverage for my windshield and tires. He found creative ways to help me get max coverage for greatest peace of mind with my purchase. The systems are automated and moved really quick. This place has a spirit of excellence. It is one of the largest Toyota dealerships in the country. It is huge, multilevels. There is even a Subway inside the dealership (with the softest white bread and best sandwich artists). - Today is day 2, and I went to my vehicle expecting to have to unbox my floor mats, low and behold they did that all for me at the dealership - The car came with a FULL tank of gas (thank you for the thoughfulness) - I had driven to the dealership in my current vehicle, I was wondering how to get the NEW car back to my home, Ray offered to drive one of my cars back home with me, if I would give him a ride back (this probably saved me 2+ hours, trying to coordinate with friends to help me to relocate the car to its new home. SUPERB SUGGESTION, first time I ever got such an offer. Just like that, I am now a new Toyota owner!!! Super happy and highly recommend.

    Tustin Lexus Service - autorepair - Updated June 2026

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