I brought in my 2023 Palisade and upgraded to the brand new 2026 Palisade Calligraphy hybrid, and I couldn't be happier with my experience at Tustin Hyundai! From the very beginning, Ivan was incredibly helpful. He answered all of my questions via text, which made everything so easy and convenient -- especially since I'm juggling life with three kids. His responsiveness and knowledge truly made the process stress-free. When I went in for maintenance, Ivan wasn't in yet, but I was connected with Terry, who was absolutely fantastic. He took the time to let me test drive a 2026, and once I knew the hybrid was the car for me, he went above and beyond to track down the exact model I wanted, including my very specific trim and interior color requests. His attention to detail, patience, and dedication made the entire experience seamless and enjoyable. While I was there, I also had the pleasure of reconnecting with Rick Majors, who helped me purchase my very first Palisade. It was so nice seeing a familiar and friendly face! Rick was able to offer me a return customer discount, which truly sealed the deal and made me feel valued and appreciated. Honestly, everyone at this dealership is incredible -- professional, kind, knowledgeable, and genuinely invested in making sure you have the best experience possible. I can't recommend Tustin Hyundai enough. If you're in the market for a car, ask for Terry -- he won't let you down! read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

Brennan is horrible to work with. Started texting with him about a car. Couldn't get a straight answer on best OTD. He gave me base price and I did the rest of the work to calculate all taxes and fees. I provided what the OTD should be along with a breakdown of what my payments would be with the base price, X down, .99% interest listed on Hyundai's site, and loan years. He said he would confirm and send me paperwork in the morning to get the process going to save time. Sounds promising right? Unfortunately today he text me accusing me of not understanding and telling me I couldn't have the .99% interest and get the base price I was quoted. He then gave me an OTD $4k+ higher than what we talked about. In all honesty I could've just refinanced when I got my first payment and got the OTD price I wanted, but the condescending manner in which he spoke to me wasn't worth it. From the jump he was rude, talking down to me asking if I'd ever bought a car, but I looked past it with the goal of car purchase. But the attitude overall, especially at the end when he realized I knew what I wanted and he couldn't play games was enough to turn me off from Tustin Hyundai. He also badmouthed another dealership which was unprofessional. Just a bad experience all around. read more

Good service at a reasonable price and David K is very helpful. When I get our car serviced here, I do not feel upsold. Appreciate that they loaned us a hybrid Elantra during a major service on our Sonata! We appreciated the technician's clear high-quality video explaining what he did and what he recommended. I wish that my 2014 Sonata was not burning so much oil. It has only 152000 miles. We have owned many sedans with higher milage that did not burn oil. Apparently, Hyundai has a lifetime engine warranty, but it does not kick in if the engine burns oil. It only kicks in if the engine rattles or seizes! read more

Bought my Tuscon. It's great thus far, with the exception of the seat splitting in the middle. It's like the leather was dry or something. I will see if my full warranty will cover it. read more

We bought a 2026 Hyundai Palisade hybrid Calligraphy from Marcos Rodriguez. We had visited the shop 3 times in 6 months debating on the vehicle. Marcos was extremely patient and supportive. Buying a car is always a bit stressful but with Marcos we never felt pushed or rushed which is why we ultimately chose to buy the car. Very nice experience read more

Had a great experience buying a car here with Dennis and Craig. They were transparent with pricing and made the car buying process easy. I felt cared for by all the staff I encountered. I appreciate you all! read more

Terry made the deal happen all on my terms! I came in with criteria and he hit the mark on everything - even exceeding my expectations financially. He has a pleasant and calm demeanor - I never felt rushed or pushed into a decision. And during all that dreaded paperwork at the end, I was left in the hands of Craig who effortlessly floated me thru it all like a breeze! Again never feeling pressured on anything. HIGHLY RECOMMEND this dealership! Both Terry and Craig angels to work with!! read more

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Regardless of the staff we deal with here, they are all getting thumbs up. We don't have a negative interaction with anyone here. I want to share a review of one named Edward. He really took care of our 2019 Kona oil situation with customer satisfaction first and it shows thru action not just words. I feel at ease and peace of mind knowing Edward will handle whatever car issue comes our way. We are happy with our 2019 Kona and definitely happy we met Edward. I hope other customers can feel the same way. read more

I reached out to 3 local dealers. I knew exactly what I wanted. Tustin Hyundai was the ONLY dealership that answered my request promptly and professionally. My experience at the dealership was great from the moment that I first stepped into the dealership until I drove off with my new, 2026 Palisade Calligraphy. Stand-out team: Carlos Menjivar - Internet Manager, Craig Holland - Finance Manager, Frank - General Manager. Trust me, they are the best! read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

I've called 7 times and still can't reach a representative - their call line absolutely sucks. That should be a focal point for the business. They won best in service but I'm lucky if I can even get in touch with someone!!! read more

From the moment my boyfriend and I walked in, Dennis Migashkin went above and beyond to make the car buying process smooth, stress free, and even enjoyable. He was incredibly knowledgeable, patient, and genuinely cared about finding the right vehicle for our needs not just making a sale. Dennis answered our question with honesty and clarity, and I never felt pressured or rushed. Thanks to Dennis, we drove off the lot in a car we love. If you're looking for someone who truly has your best interest at heart and will go the extra mile (literally), Dennis Migashkin is your guy. Highly recommend him to anyone looking for a top tier car buying experience! read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

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Loved the experience, and the dealer we worked with (Brennan McCormick,) as he was very transparent, and extremely helpful. He was also very easy to talk to, and his explanation about the car let us know more about it, before we even bought it. Overall, our experience was amazing, and if you're looking for a dealer to buy a new car from, look for Brennan McCormick! I personally rate him 5 stars. Thanks to Brennan, we were able to buy the car hastily. However, the finance manager we met with (Zarfar,) was a little bit pushy, rude, and confusing when he kept trying to push us to buy stuff we consistently said we didn't need, or want, as it was out of our budget by a long shot. He also then backtracked by selling us a package that was out of our budget, to than telling us he can sell it to us for less than half of it. It kind of confused us a bit. read more

My wife bought her car here over a year ago. As a retired purchasing agent, I know how salesman operate. I was very very surprised to find out there was nothing bad about the buying experience we had. Easy, no pressure and they were very accommodating. This is a place ypu can truly trust. The follow up for service is fabulous. Make an appointment and drop it off (or wait) and completed quickly. read more

Excellent customer service! Junior is the best service manager around. He is communicative and very responsive. So helpful and explains things in a way that I understand. I do appreciate his help and knowledge. Highly recommend this team for all your car service needs. They are simply the best I've found! read more

Came in with high expectations based on all the glowing reviews about this dealer. Unfortunately, that all appears to be untrue and mostly false when I almost sold a car by Michael shieh. Very pushy and didn't really let me test drive vehicle (door poorly only got to go a block but suspect it's because car was filled with regular instead of required premium) and was instantly trying to have me walk out the door at high interest rate. Coupled with the fact that the car key battery were dead "oh well maintenance is not in to fix this" car was also covered in chipped paint. Touching on the specs he lied about what gas the car used, states online to use premium and he told me I could use regular which would destroy engine. Would not recommend this dealer or Michael to anyone especially if buying a second hand vehicle. read more

Tustin Hyundai - More damage - Car Dealers Near Me - Tustin, California

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Just wanted to give a huge shoutout to Ivan & ZK they are always super helpful and supportive when it comes to getting a new car. This is my third vehicle I purchased with this dealership and I'm always amazed with how they are so willing to go above and beyond to help. I'd recommend this dealership over and over again. Thank you guys once again I'll always stay loyal here !!. read more

Tustin Hyundai - 2026 Hyundai Tucson SEL - Car Dealers Near Me - Tustin, California

Workers and sales staff were very friendly and the buying process felt smooth. However, I was told the car had no cosmetic defects before purchase. After buying, I noticed paint chips on the hood and mentioned it to my sales rep, but was told any repair would be out of pocket. That was disappointing and made me feel like my concern did not matter once the sale was done. I still appreciate the staff, but I wish this had been disclosed and handled better. read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

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From start to finish, the service department did an incredible job with my car. Thank you Hyundai Tustin!

Parking: Usual dealership parking situation. Park on the street or in their customer lot. CARLOS, thank you! Coming off a strong recommendation from Chris honestly had no expectations for such a good turnout. Was originally hoping for a $0 DAS deal, the initial offer was pretty generous for 24 months. Took their offer elsewhere for competitive quotes and a certain place said they could match it. Almost went forward with them, but they didn't include the first month's payment in the DAS. All the while Carlos got us an even better deal and gave us a no pressure experience. Eventually the other location caved and matched the deal Carlos got us, but not after a bunch of grief and back and forth. Carlos gave us a straight forward and polite response without the harassment and guilt tripping other dealerships employ. Thank you so much! My only tick would be the finance trying to pressure us into a specific protection package and even lower the protection package cost to an absurd discount when we initially didn't want it. The usual finance process takes a while no matter where you go. Hopefully in the future they are able to process paperwork ahead of time and settle financing well before we arrive. Outstanding experience, the rest of the staff was really killer and easy to talk to. A very welcoming atmosphere. Great inventory too! Planning on buying my 6N here eventually. read more

Tustin Hyundai - 5 SEL 24 MONTH - Car Dealers Near Me - Tustin, California

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Had a great experience at Tustin Hyundai with salesperson David Stea. He was kind, patient and firm on his negotiations, which I appreciate being a sales manager. I ended up with the dream car I was looking for at a fair price, and excellent customer service. Highly recommend this shop, well worth the hour drive to complete this deal! read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

My review was going to be 5 star until I found out how dishonest the sales team was at the dealership. I am very disappointed and distraught. My husband and I saw a 2023 Hyundai Sonata on line which was advertised by Tustin Hyundai Dealership, it had low mileage and said it had been at the dealership for 16 days. WE decided to drive an hour and half to see the car and test drive. Once at the dealership we located the car on the lot, looked at the body , rims and tires. Everything looked good. we went to find a salesperson to get the key and ask to road test the car. A Gentleman by name of Terry said he would help us. We went on the road test, I asked him how did the car end up there and he said it was a leased car ,that's why the mileage was low. We asked a lot of questions and he said well hold your questions ,lets see if you buy the car. We got back to the dealer and went inside, started talking about numbers and compromised on a sale price. At that point Terry said he would go out to have them take the car for detailing and also have them fill the gas tank. We went to the Finance office and started signing paperwork, they had me sign that once I buy the car ther eis no returning! Also, one of the papers Sheryl gave me said the car was a service loaner! I was shocked, I said that's not what Terry told us. She said the car belong to Tuscin Dealership and they used it for service loaner. I was dumbfounded. When we came out I told Terry that he didn't tell us the car was a loaner , he just dismissed what I said. This means that they made 100% profit on this car and misguided us while selling it. I am sure that's illegal. Then we go out into the car for Terry to show me some features and my husband shows me a 6-7 inch long deeep scratch next to the gas tank , which was not there when we first inspected the car. We tell Terry and his attitude changes right away and he said oh well it is a used car so it has scratches, it is what it is. That happened while they took it back for detailing . We asked for him to fix it or put touch up paint, my husband went with him to parts and he said they don't have it. I asked to talk to the sales manager and he came out with Terry and said oh it needs to be painted , have a good day!!!!! Then I was in the car adjusting the mirrors and terry comes with money in his hand telling me to take it for the touch up paint! I said no. (touch up paint is normally $30-$40) This was a horrible experience. I thought since this dealership is independently owned they wont cheat and lie but I was wrong. read more

Shady, careless, and completely untrustworthy. Avoid this dealership at all costs. I bought a used 2014 Toyota Corolla from Tustin Hyundai Kia a couple of years ago, and I still get angry thinking about how shady the entire experience was. After signing the paperwork, they suddenly told me I couldn't take the car home because it had open recalls; information they conveniently "forgot" to mention until after the deal was done. Sketchy? Absolutely. But it gets worse. When I finally picked up the car after the recall was cleared, my rear brake lights weren't working. My husband noticed while driving behind me a serious safety issue that could've caused an accident. I called the dealership immediately, and their response? Indifferent like meh...‍ Then the creaking started. Strange noises from underneath the car. We had it looked at, only to discover signs of previous damage and repairs things that were never disclosed and mysteriously missing from the Carfax. You don't need to be a detective to figure out what's going on here. They knew. They hid it. They sold it anyway. Tustin Hyundai Kia is the textbook example of a dealership that puts profits over people. Dishonest, negligent, and completely lacking in integrity. Do yourself a favor and take your business literally anywhere else. read more

Super impersonal. Barely spoke to the surface advisor. Felt like an assembly line. They don't wash the car I will be going back to Huntington Beach The technician, however, sent a video and he sounded knowledgeable and pleasant I can't say that for anyone else I encountered the valet that took my car he was a good guy read more

From the minute, we stepped onto the lot we felt comfortable and not pressured. We weren't sure exactly what we were looking for. Terry Barnett was our certified sales professional and he was just that! Once we decided on the vehicle that we wanted, which was the Hyundai Santa Cruz everything went so smoothly not only did Terry make it easy but Craig Holland the finance manager took care of us with kid gloves!! No pressure from him and he explained everything thoroughly to us. We got to see firsthand that John Patterson not only has a beautiful dealership, but you could tell that the employees were very happy to be there. A++ and we would certainly recommend anyone who was in the market to go there first read more

I just bought a 2026 Hyundai Tucson hybrid. Its a terrific car and I've now owned 3. I've always been very pleased with the Patterson Tustin Hyundai but this time I met Scott Scarlata who helped me find exactly what I was looking for and was absolutely the best person I could have contacted that day. My wife and I are in our late 70's and the experience we had with his patience, kindness, and knowledge of his profession was the best we've ever experienced. We loved this guy! We're customers for the rest of our days. Thank you Scott! read more

I have to tell you stop searching around and go to Tustin Hyundai in search of your next car. I spoke to many Hyundai dealerships and not one came close to what Carlos offered me. He did not play games or try to scam me. He gave me the best possible deal right off the bat. He was very professional, very easy to talk to, and extremely kind. There's a reason this man has been working at this dealership for 10+ years. This dealership treats their staff with respect and it shows. Carlos was so friendly, we drove off in our new Hyundai 2024 Ioniq 5 and we never felt pressured or rushed to make a decision. I am going to recommend all my friends and family to meet with Carlos as soon as they need a new Hyundai. It was a pleasure doing business with him and he said we can always contact him whenever we need anything. He truly enjoys and loves his job. Thank you so much Carlos for helping put my mother in law in a new Hyundai Ioniq 5. You gave me a deal I could not pass up. read more

Tustin Hyundai - Hyundai Ioniq 5 2024 - Car Dealers Near Me - Tustin, California

Great experience purchasing our new vehicle. All the Patterson owned auto sales in the Tustin Auto Center provide a positive experience.

so i love the waiting room! they have candy and popcorn and snacks and an awesome coffee machine!! needed my tires filled up. only took about an hour. they also buffed my light which unfortunetly they did a half assss job but o well it was free. but great dealership. read more

Elsa from the service department was great as well as Shawn and Terry from the sales department. We brought our car in for some issues we were having and it didn't end up working out with warranty coverage, but they did what they could to assist. 1 star rating cause of the warranty coverage, but 5 star service. read more

This review is for the service rep Jordan. I was so impressed with Jordan's handling of my issue. My car was just outside the 5-year warranty for coverage when the paint on the hood of my car started chipping. Jordan submitted my claim and was able to get the hood of my car repainted without me having to pay anything out of pocket. I am so impressed with the care and customer service I received. I would definitely purchase my next car from this dealership based on this experience. Side note, everyone I encountered in the service department seemed genuinely happy and were friendly and approachable. read more

The service advisors, Frank and Brian, who always help me are top notch!!!! They're both very professional, knowledgeable and respectful to me and my family whenever we need our car serviced. They advise us about what is needed right now and what could wait a little. This is the only dealership that has serviced my 2015 Equus and the only one that ever will!!! read more

Came in on a Saturday to purchase a used EV 2024 Kona SEL. The car was presented nicely and our sales rep called Terry who I called initially , helped us with a test drive and left us to discuss the car in question. Very relaxed and no pressure place - when it came to discussions on the car - the magic words on 'CarMax' came in and Terry indicated that like them they were not going to negotiate on price - they felt it was priced appropriately. As no movement on this front we cordially shook hands and left. Despite no sale - we were treated very well and certainly we were satisfied with the overall experience. read more

Terrible experience at this dealership, especially with lease returns.. They claimed no appointment is necessary for a lease return, but when I returned to return my lease the next day, they refused to take it. Would not do any business with them. read more

Just got my car survived here for the first time and had a wonderful experience. Everyone was so friendly and the experience was quick and easy. So much better than other dealerships I have worked with. Jhordan specifically Was very friendly and so helpful. read more

Edward in the service department was absolutely phenomenal and provided amazing customer service! Generally my experience with this dealership has been nothing but tip top from my buying experience to service. I brought my car in last week for maintenance and Edward took such great care and explained everything to the tee. It is so much appreciated and thank you for setting the gold standard! It's nice when everything goes smoothly and made easy prezzy! read more

Best car buying experience I've ever had. Dennis was fantastic, as was the entire staff. It's a group that values long-term partnership and trust over short-term gamesmanship. Craig from the finance team was also a joy to work with (not a dept you'd usually use that to describe) Very happy with our purchase. If you're looking at a Hyundai, do yourself a favor and skip all the other nonsense dealerships in the OC area and visit these guys. read more

From the first contact to delivery the communication and service was 100% Top Notch! Jeff L. was our Sales Rep and I can't recommend him more! Just a kind and superb man that goes over and above to satisfy his customer. I was recommended to this dealership by two other customers/friends and I won't go to any other dealership again. Thank you again to everyone! read more

Tustin Hyundai - My new Santa Fe! - Car Dealers Near Me - Tustin, California

Bought my car from Hyundai Tustin a few years back and had a wonderful experience. I was recently looking for my warranty details. After dealing with another dealership (not very helpful), I reached back out to Hyundai Tustin and got my questions answered quickly and thoroughly. Big shout out to the wonderful receptionist (didn't get her name) and Michael Crawley in Finance who was not only knowledgable and helpful, but made sure I understood what my policy entailed and how I could best leverage their resources. Thank you, Michael for the wonderful service and support! You made this frustrating process easier to navigate read more

Huge shout out and thank you to Service Advisor Bryan Matsumura! I went in for maintenance this morning because the reminder kept going off in my car. When Bryan looked up my service history, he realized that the mileage interval between today and my last visit was extremely low and therefore required no service at this time. He took a few extra minutes out of his busy time to recalibrate my service reminder and sent me on my way. I felt compelled to write a review because in addition to his outstanding customer service, Bryan demonstrated such honesty and integrity, which unfortunately are sometimes rare qualities these days, especially in sales. It would have been so easy for him to try and upsell me with some innocuous service that I didn't need, but he was very thoughtful and respectful in not doing so. I sincerely appreciated the outstanding customer service I received this morning and felt it was important to share my experience. Thank you Bryan for your amazing customer service, and even more importantly, your honesty and integrity. I hope you know how important these qualities mean to the customers you serve. Thank you!! read more

I don't think they are interested in selling. No response to my online test-drive request, and I couldn't reach sales by phone either.