My pool is always clean and sparkling. This is the first time I haven't had algae bloom m like I…read morehave with other pool services! Yay!

Daniel & his father Geno did excellent job getting my pool cleaned with vacuuming out algae &…read moreproviding helpful suggestions to keep the pool clean with more shock -I bought 6 more gallons & pool after running pump over 3 days looks good!

Unfortunately, this is not a very good pool service. The hot tub was left dirty for weeks without…read morecommunication and the guy didn't show up.

O-M-G!!! Henry is the absolute best!!! I have an above ground pool. About 14'x4ft'. Last year when…read moreI was calling around for a pool man no one wanted to help me because my pool was too small or they didn't work on above ground pools. But HENRY came through. He not only showed up he fixed my pool last year. And this year my pool turned GREEN because I wasn't using chlorine (after I over chlorined last year) and within the hour the pool was BLUE and will be ready to swim in 90 minutes. Any other pool company had told me to empty the pool, clean it and refill it. But not Henry. Henry saved the day. Saved the pool. And saved swim time for my kids. I am so grateful to have met Henry. He really does take excellent care of his customers. Regardless of the size of their pools

I have used them a couple of times for a full drain and clean, and will continue to use them in the…read morefuture. Ricardo is super responsive over text, and was able to accommodate my schedule changes!

Excellent "No BS" service. Ricardo is super responsive, honest, reasonably priced, and nearly best…read moreof all: on time -- and providing great communication all the way. This is the second time we've had him out to help us and at this point we wouldn't go anywhere else.

In the past, I had used Clark Pool & Spa, but since I am retired and live alone, and rarely use…read morethe pool, I stopped the service, which I might add was always professional and regular. I always respected the owner, Drew Clark, because he fixed every one of my problems quickly and efficiently. Over the past several days, my filter had stopped working properly. I telephoned Drew and left a message. He returned my call in a few minutes and when I told him about the filter, he dropped what he was doing and was at my house within minutes. As in the past, he quickly found the problem, and even discovered other issues that he also resolved. He did all this in roughly 15 minutes. When I offered to pay him for his time, he said it a pleasure to see me again, and would not take my money. In this day and age, for a business owner to do what he did, is astounding and humbling. So, if you are looking for an honest and professional pool service, I recommend Clark Pool & Spa.

Drew came out and did some troubleshooting with my system with me. As a general contractor, I…read morealways try and do repairs on my own. This team respected that, listened to my input and took off from there. Good people and super fair pricing. We were able to confirm my suspicions on what was wrong and got some really great advice on what I could do to help maintain my system.

I've had Blue lagoon pool service for almost 15 years. Approx 2004-2019. I cut ties with John when…read moremy pool started to get clogged. John failed to vaccum my pool and these acorn type leaves were very hard and got into my skimmer that later clogged the line and my pump. I had to clear this all out myself. John was cool for the most part of the years, we used to chop it up about cars etc. he was aight, he would even let me have a open tab with him. It was when my pool started getting out of hand and him not letting me know I have to clear the drain of these hard leaves. If he was to vaccum the pool and take out the debris like he should have then my pool pump would've never gotta clogged and I wouldn't of had this issue. I finally cut ties with him around 2019 when he came to service my pool then just left, he would often come and it would seem like he didn't do a thing. Towards the end when he would come and go, I was forced to figure out the issue and when I didn't see him for a few weeks I finally called, he didn't pick up like usual and I said we I'm cutting ties with him and his service and he gonna take whatever was my tab as a loss cause ima have to take my future repairs of this mess he left me as a loss. Be careful on who you hire, make sure they are on top of what ever you hired them for.

I had the Pool Doctor for nearly 2 years because I thought they were the only pool service in town…read more It got to a point where they were so rude and unprofessional I didn't have a choice but to look elsewhere. John has been fantastic. He is in no rush, answers texts and calls whenever we have questions and breaks everything down to us because unlike the other company he doesn't expect you to be a pool expert.

Our experience with this company has been ridiculously horrible. Our pool man retired, and we…read moredecided to go with another local company so we can support our community. We didn't notice immediately that they were just coming by and dumping a gallon of chlorine into the pool and leaving. They don't actually clean the pool the way our our original guy did. Not only that, but after a few complaints, they tried to clean the pool and broke the attachment of our automatic vacuum! They switched days and started coming on the days I work from home and I would see them come in and immediately leave, so I waited and watched one day and saw that they come in dump the chlorine in and leave. Seriously, even I can do that! Twice now we've found that our pool has algae growing. Of the six years we were with our original pool cleaner, never has this ever happened. We've talked directly to the service guy as well as the owner of the company many times about the lack of service they provide. I guess they don't really care about what they do, as long as they're still making money. We're finally giving up on them and are looking for a company that will actually clean our pool. It's too bad that it didn't work out, especially because we've given them so many chances.

First week of November our 15 year old Hayward filter casing split pouring water all over and…read morerendering my beautiful jarrah wood hot tub unusable. My husband called all over for a replacement filter and someone to install it but no one seemed very interested. The few people that showed interest we couldn't even afford to have come out and look. We had done business with CCPools many years ago when it was owned and run by Will and Rita but we knew they had retired. We gave CCPool Center a call and Joel was out the next day with a free estimate and later with repairs. Joel was delightful, the repairs went quickly and easily and it was afordable. We are soooooo happy with Contra Costa Pool Center and don't mind telling anyone who asks. We will never waste time again looking for hot tub service when we know we can actually afford the best. Jerome and Liz

We hired Balance Pool Care to replace our previous pool guy and undue the disaster that he left…read more Our pool never looked so bad, but Alex from Balance Pool Care was confident that he could make it right. Sure enough, after some treatment, the pool finally started to get back into shape and finally looked as good as new (see before and after picts). Green to Clean wasn't the only reason that our HOA picked Balance Pool Care. After interviewing a few pool vendors, it was clear that Alex knew more then the others and noticed details that need to be addressed that the others didn't catch. Commercial pricing is a challenge, but Alex is taking good care of our pool and making sure that everything is in proper working order. I'm especially satisfied with the Pool Reports after each visit and Alex's efforts to keep us informed of the work that he's doing. Alex is honest, fair, and friendly yet professional. You can't go wrong with Balance Pool Care!

I contacted Balance Pool Care after my previous pool company left my pool looking like crap! There…read morewas sand or dirt coming from somewhere and we couldn't figure it out! After a lot of trouble shooting Alex found the issue, saved the day and made my pool sparkle like never before! So happy! Highly recommend

"Well, you're basically a doctor. Right? I mean, people do call you doctor." - Elaine Benes,…read moreSeinfeld Operation, SUCCESSFUL, Pool Doctor to the rescue! da Scene: Been wanting to get some work done to replace the filter timer and reached out. Had a quote pretty quickly and scheduled. da Work: Upon arrival the technician suggested several improvements, relocating pool timer, removing unused auxiliary pump/timer, etc to make things more accessible. da Service: A short time after saying "go for it" he was done and I'll have to say it was great work, really happy with how "open" it feels, and being able to reach things without contorting my body into angles only my 20yr old self should. They've been taking care of our pool need for years, shout out to our maintenance guy as well... top notch outfit!!

TL;DR: One of the least responsive, least honest, least effective services I have ever encountered!…read more We bought a home with a pool, and the previous owners had been paying the Pool Doctor to service it. We took over the contract about 5 months ago. Since then, the Pool Doctor has: 1) Sent people weekly to open the gate, walk into the property, turn around, and leave. They did not realize we have cameras. They charged the previous owner for months of visits that lasted 30 seconds and did nothing. They left weekly slips claiming that they had done work they had not done. 2) Sent about 5 different technicians over the course of 5 months. Although the owner of the Pool Doctor knows about our pool's specific requirements, he didn't share them with the techs. There was one experienced tech who showed up briefly, but he wasn't informed about our specific pool so made errors. 3) Installed a floating chlorine dispenser without asking or informing us. They did not secure the floater as is recommended by the manufacturer. Floaters are not recommended for this type of pool. The floater got caught under the cover at the stairs and stained the steps. 4) Spent the last three months refusing to talk about how to repair the steps. They've said a) it wasn't their fault, b) ok, it was their fault but they would soon to fix it, c) not called for months, d) ignored repeated calls and emails, and e) refused multiple different suggestions for how to fix the problem. I will update if they ever fix the bleached steps.

Quoted excessive hourly rate for minimal work! Unfortunately without discussion, sent Garcia photos…read moreof minimal debris in pool, yet quoted a ridiculous rate. Wished him well

Mario is great. Very efficient, flexible. Friendly . Glad I got connected with him through a friend.read more

After speaking with a few pool services and obtaining quotes, Rolando was the best person thus far…read more Rolando quote was fair and reasonable while others charged 1/3 more. You can tell he was really honest and even give you options to purchase parts/supply on your own and charge labor separately. Our pool pump was damaged and while needing it done in a few days; Rolando delivered. He was on time, reliable and professional. I will highly recommend and use their service again. Thank you Rolando!!!