This review is for the grooming department- it is so hard for me to find someone that I trust with…read moremy dog. He has high anxiety with anyone other than my husband and myself. When I scheduled an appointment for his first professional nail grind a few months ago I was unsure of how it was going to go Desiree, one of the groomers was very reassuring and allowed me to stay with my dog while she did his nails in the Self Bathe area. Knowing that we have a place to go where he is taken care of means the world to us! Here's a sweet picture of him after one of his baths! He is clearly not a fan of the blow dryer either.

This family-owned pet store is absolutely amazing! They went above and beyond when I brought in my…read morenew foster dog who needed a bath -- they even treated her to a bacon-flavored ice cream and helped me pick out the perfect collar and leash. Their kindness and support for fosters and rescues truly stand out. It's clear they care deeply about the animals and their community. I'll definitely be supporting them and recommending them to everyone I know!

My husband and I just moved to Anna couple days ago and our normal groomer is sadly too far for us…read moreto justify the commute. We found HiCaliber off of Yelp and decided to give them a shot with our husky and pomsky. Brooke was our groomer and I'm not sure if she's the one who owns it or not, but she was SUPER SWEET, listened to everything I wanted done to the pups and got them both done within 2 and a half hours!!! That's insane for my shedders lol. They came back and they looked SO good! They both were running around wagging their tails happy as ever. I'll definitely be using Brooke again!!

Showed up on time and treated my baby well. She has been smiling since. 5/5, would ABSOLUTELY use…read moreagain.

Mitch does a great job with our pups and it's always good to work them in in a timely manner.read more

Just had my two Aussies done by Mitch and I can't say enough good about the experience. Both my fur…read morebabies loved him and he did an awesome job on them. They smell amazing, their nails are perfect and they enjoyed the experience. He was on time for the appointment and his prices are reasonable. Will definitely be using him for all our grooming needs.

One of the only places that I've found close by that groom and cap cats. All four of ours have been…read moregoing to Brooke since they were kittens. Such a great place for your fur babies.

They are amazing and caring. I have 3 senior dogs that I take here exclusively. The dogs aren't…read moreanxious walking in at all!

I love how they put the very expensive price at the very end of signing up. I filled out about 10…read morepages of information and it said almost $600 for five days. Ridiculous and a waste of my time. It would be nice if they listed the prices somewhere on their main page.

I currently have two large rescue dogs (Malinois/Rottweiler mix, and a german shepherd/golden…read moreretriever mix that are both about 80# and who love to run and play. Just spent two weeks at Pet Paradise resort. I have used the resort in the past with other dogs and the care they received was very good.This visit the dogs shared a large suite with a private doggy door that allowed them to come in/go out at will. They played long and hard with each other, and also played with the other pups. I understand they had toys everywhere in their room and personal play yard to stay active. I have always appreciated that the facility is very clean and organized.They had nails and baths before being picked up this morning. Special kudos as this visit covered New Years Eve, and the staff reached out to me that morning to ask if there would be any concern about fireworks and if my pups would get nervous/would need calming medication. My dogs don't react to fireworks, so nothing was needed, but I was impressed that the staff reached out to check. Concern for my pets' welfare was genuine, and they were very responsive to my emails while traveling to update me on progress. This was the first "resort" stary for my newest rescue pup and I was concerned how he might react. No need to fear. Both pups give it 4 paws up as a great place to stay when their mom has to go out of town. Very grateful to Pet Paradise for playing and caring for my pups.

So glad to have found Staci!! She grooms my senior dog and does a wonderful job. Always on time and…read moreshe gets her done so quickly! Wouldn't use anyone else!

Staci is simply one of the best you can hire! She is professional, timely and clean. If you're…read morelooking for a mobile groomer, look no further!

Ziggy has been enjoying the services for three years. Cheyanne and team are amazing and always…read moreconsistent. Thank you guys. We love you.

Paid a lot of money for three little dogs to be groomed. Two of them had badly injured eyes…read moreafterward, one died, the other had his damaged eye removed. I did bring it to the owner's attention: "I trust my groomer." Not even any sympathy. So if you want to take your dog's eye out, these are the people to call. BTW, I did a google review (one star, accurate comment) but they removed it. I don't think they can remove this one.

Phenomenal service! So glad I found them because Kaitlyn did an amazing job on a rescue dog…read more(Golden/Great Pyr) that needed serious clean up. He was gorgeous afterwards, and loved all the people. Cannot recommend them enough!

Paw splash was easy to make an appt with. Their doggy salon is so cute and welcoming…read more They took good care of our Maltese and he looked handsome when we picked him up. Highly recommend them.

We have been boarding our dogs for 25yrs when Susen first opened. Our pups have always had an…read moreamazing time and the staff is exceptional and attentive. Highly recommend for your babies.

It was the first time I had ever been separated from my dog, and also his first time being away…read morefrom me, so I was pretty nervous. The team at Tailwaggers Country Inn went completely above and beyond to make sure he was happy and well cared for. It honestly felt like he had the most fun of his life while he was there. When my travel got delayed coming home, they were incredibly kind and even drove him back to my house and let him inside so he could be there waiting for me after my long trip. That meant so much to me. I 100% recommend Tailwaggers to anyone looking for a place that truly cares about your dog.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.