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    Services - Two Roads Event Co

    Event planning

    Wedding planning

    Two Roads Event Co Photos

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    Recommended Reviews - Two Roads Event Co

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    So happy on our special day!

    Hailey and her team ensured that our wedding was truly a special day in April 2022. While we prepared all of our decor, and booked individual vendors ahead of time, they put together a run of show for everyone and coordinated all activities on the day-of. Two Roads Event company and their team were highly skilled, flexible, and on time to make it all work - exactly what any couple needs. Below is our detailed review of ways that Two Roads supported us on our special day. Leading up to the wedding We have been working with Two Roads since 2019. We started our planning process and they helped consult us on topics we are unfamiliar with since we are not in the wedding industry. They gave us sincere and real advice while also supporting our own goals and personal budgets and style. Due to COVID-19 and family emergencies we had to move our wedding at least four times and the Two Roads team has stuck with us the entire time. We cannot thank them enough for being there for us when we wanted to cancel everything and supporting us along this long roller coaster ride. You can tell the entire team puts their heart and soul into this work. And our production plan and documents helped us get all of our decor and vendors organized so we could easily transition all aspects of the wedding to the Two Roads team the day of. Taking care of bride and groom Hailey's team always made sure we had enough food, alcohol, and water so that we enjoyed our event and didn't worry about any small details. This might seem like a small task, but no one else at your wedding is going to care for you the way the TR team does because guests will be distracted with catching up with others and having a fun time themselves. By two roads taking care of our needs, our guests didn't have to worry about us, and could live in the magical moment. Decor We had decorations, some homemade and some that required set up and Hailey's team used the supplies that we gave them and transformed our venue. We trusted them to do what looked best and made sense and I must say I'm so happy we did that because they worked really hard to think about how the decor could flow and impress guests. Vendor management We had almost 10 individual vendors for TR to manage - multiple caterers, activities, and they managed to make friends by the end of the night with all of them. They kept the timeline running but also understood the organic nature of weddings and that nothing always goes according to schedule which is the magic of the event. The Two Roads team made sure our vendors had the information needed for the event ahead of time and also were supported during the wedding. They made sure everyone had a meal and had their needs met. They seriously take care of everyone. Guest management All of our guests kept telling my husband and I how professional and kind the event staff were. Having the TR team there to support our guests with anything ranging from providing them a beverage, helping finding their table, or providing an ice bag when a kid fell, truly made everyone feel taken care of and took that weight off our mind.

    Dominique P.

    I have to say, without Hailey, there is no way my wedding would have been anywhere near as seamlessly organized, beautiful, or as enjoyable for me and my husband or our guests. Hailey has impeccable taste, an attention to detail that is rivaled by none, and a true passion for what she does. All of that came together to result in a wedding that my guests still gush about, two years later. Thank you Hailey, for making me feel taken care of, important, and special on my wedding day! You're a gem.

    In violation of Yelp's Terms of Service Section 7, B, ii.
    Jen R.

    ***CLARIFICATION*** As personal policy, I cannot let someone try to Yelp-shame me vis a vis allusions of extortion when I merely tried to leave a genuine account of my experience with their company without any expectation of monetary refund or even communication from their company. If anything, that reflects on the company and the way their business is conducted. In the sequence of events, Two Roads unilaterally stopped correspondence during previous attempts at resolution. Within days of leaving my honest opinion and experience, Two Roads initiated contact with me with an offer of $500 to remove my comments. As Two Roads says they shared information with me in emails, I have shared their initial email reaching out to me in case of further claims of lost documentation. I am not a legal expert, but that does not sound like extortion of their company and if anything could be interpreted as an obtuse attempt at bribery. A lawyer who promotes her abilities to pore over legal documentation on behalf of her clients for their weddings should have seen Yelp's Terms of Service before offering $500 in direct violation of their TOS. I suspect that same level of attention to detail played a role in the oversight about the deposit in question. Regardless, the source of our dissatisfaction (or "anger" as it was characterized) stems not from our feeling that we deserve a refund from another vendor (another issue), but rather dissatisfaction with your lack of accountability and it continues to be demonstrated by inappropriately calling us out for behavior you initiated. We just wanted to leave our honest review so potential clients could have a balanced view of our experience in working with you, and not just see ratings based on your vendors' accomplishments - for example, how beautiful and postable the pictures were, or how amazing the caterer was. I am allowed to leave a review and I do not deserve to be characterized as an extortionist when it is your very own practices that may be questionable. I hope Yelp does an investigation of your recent reviews, as one now has to call into question the validity of your reviews altogether. ************ Tierney B. I really appreciate your review. That aligns with my exact same experience. If she put as much effort into her work as crafting the response to your review, I am sure she could be amazing. Unfortunately, that was not the case for either of us. I received the same type of patronizing responses from her for her mistakes and oversights as well. If anything, she seems to have had consistency in service over 3 years.

    Avoid at all costs. Hailey kept our $7,125 for producing absolutely nothing for our wedding in 6 months time, except for a Pinterest board (that I could have easily done myself) and insanely long emails. When we asked her for a breakdown of costs to date, she pointed to the contract and said that the $7,125 goes to opportunity cost. Seems sketchy as it doesn't look like she had that many weddings this year according to her instagram page. She never picked up the phone to call me when things started going south. She just kept writing lengthy, fluffy emails and saying she wishes we could have talked (my phone NEVER rang). It was wrong for her to keep our $7,125 and now that our wedding is behind us, we will be taking legal action. Email communications already attached. She put way more effort into these emails than she ever did planning anything for our wedding! Looks like she will put even more effort into responding to negative yelp reviews. For a grand total of $14,000+, Hailey's wedding planning services fell way short. Luckily, we had the best day thanks to a new planner. Do yourself a favor and read all reviews (especially the negative ones) before hiring this company.

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    4 years ago

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    Thank you so much! We so appreciate your feedback.

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    6 years ago

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    Hailey Y.

    We love you and Fox, Kayla! Thanks so much. xo, Hailey & Two Roads

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    4 years ago

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    Ask the Community - Two Roads Event Co

    Review Highlights - Two Roads Event Co

    Hailey and her team did BEYOND amazing things for our wedding this past June in the central coast in SLO.

    Mentioned in 39 reviews

    Read more highlights

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