ALWAYS bring my items to be worked on here. Super friendly and knowledgeable people serving …read more... Same people have been working there for a long time.. Highly recommend!!!!

Found A-plus repair on Yelp based on positive reviews and proximity…read more My laptop issue was diagnosed pretty quickly and repair was done in a couple of days. Fast and efficient service, fair pricing. They also repair phones, which is good to know for future refence.

Geek squad guys were incredible. Came in for a backup camera and a head unit installation and they…read moredid it in no time and were super helpful explaining the process. Very fair prices as well compared to other stores. Would definitely come here again if I needed some electronic work on my truck!!

I rarely leave negative reviews, but this experience was so frustrating that I feel compelled to…read moreshare it. I purchased a brand-new iPhone from Best Buy that turned out to be defective. I attempted to return it immediately, but after waiting approximately 1.5 hours, I was told the system was down and to come back another day. On my next visit, after another lengthy wait, I was told to drive to AT&T to have the phone unlocked. AT&T informed me they could not help because the device was sold and controlled by Best Buy. I then returned to Best Buy and was told to wait 48 hours and try again. Over the course of multiple visits, my family spent well over 10 hours trying to resolve what should have been a straightforward exchange for a defective phone. The final visit alone took approximately 5 hours to complete the return, replacement, and data transfer. What is most disappointing is not that the phone was defective--manufacturing defects happen. The issue is the repeated misinformation, multiple trips, excessive wait times, and lack of ownership in resolving the problem. My wife and I have two young children, and the amount of time required to fix a problem we did not create was unreasonable. I have attempted to raise these concerns directly but have not received a meaningful response. I'm posting this review in hopes that someone from Best Buy management or customer relations will review this situation and explain how this level of customer service is acceptable.

Great Customer service! Friendly & Professional staff…read more A pleasure to work with on line and in person.

Very poor customer service. Unwilling to hear/help solve problems with their headsets. I would do…read moreyour own research before purchasing from this company.

I called R H Electronics after tirelessly looking for a hard to find cable, even though they did…read morenot have the part, that did not stop the representative on the phone from leading me to a location that did have the part I was looking for, Thank you R H, you will be my first call next time.

From the owner: RH Electronics offers a wide variety of Electronic Component Servicesread more

I want to personally recognize Joe H., a manager at Best Buy in San Marcos, for providing…read moreexceptional customer service after a very frustrating experience. I purchased an open-box laptop from the San Marcos location and specifically asked the associate to reset it before I left. I was told I could reset it myself at home without any issues. Unfortunately, when I got home, the laptop was locked with BitLocker, and I had no access to the recovery key because I was not the previous owner. When I asked for assistance, several associates in the laptop department and another manager named Chris were dismissive and made me feel as though I had done something wrong simply for purchasing a laptop that their store sold to me. I felt judged and treated like I was trying to steal something, even though the problem was caused by incorrect information and an open-box laptop that had not been properly prepared for resale. I was sent to another Best Buy location, where I was told to return to San Marcos. I even purchased a two-year Geek Squad membership and had the laptop reset, but I still did not have access to the BitLocker recovery key, making the laptop essentially unusable. When I returned to San Marcos and spoke with Joe, everything changed. Joe took the time to listen, understand my situation, and acknowledge that what happened was not acceptable. He treated me with dignity and respect, went above and beyond to find a solution, and genuinely made me feel valued as a customer. Joe truly touched my heart with his kindness, professionalism, and willingness to help. I am forever grateful for the way he handled the situation. Best Buy is fortunate to have a manager like him. Joe, I wish you nothing but continued success and blessings. God bless you!

Bought a new HP with 8 GB of RAM which is totally good for me as a student. Sales person just tried…read moreto upsell me saying that it wouldn't even work for having many tabs up, and that it wouldn't work for using google docs to write an essay but that's just not true. If that were the case, what the heck is this computer good for? TLDR: If you're fine with salesmen trying to scare you into upselling, it was a fine experience. I knew what I needed but was bothered by the sales tactics.

Very responsive, quick and affordable service. Called to have my TV repaired. After ordering new…read morepart my TV was repaired within minutes.

He came out this afternoon, on a Sunday! To help me and then did not charge me. MERRY CHRISTMASread more

I actually still like Target even tho they have done a few things that I didn't like since 2024…read more However, I also want to avoid using Amazon as much as possible. Right after my misadventure and frustration at another nearby store, I ended up at this Target. It's a large Target with a good sized grocery area, clean including the restrooms, a Starbucks and a pharmacy. The beauty/personal care product area of the store is fairly large. I miss having Ulta here, but oh, well. Even tho this store is fairly busy, they don't have whole aisles of products locked up, unlike a nearby competitor. I found what I wanted and plan on coming back when I have more time. I stopped over in the grocery area, where Francis who may have been working as a Target personal shopper filling someone's list, asked me if I needed help finding something. It's so nice to feel seen in a store. As a senior, I sometimes don't feel that way. As I was going back to the registers, I noticed other employees asking people if they needed help finding things - one even walked a shopper over to the area that had what she needed. I feel like in what seems to be a stressful time in the world and in many of our lives, with increased prices and conflict. I will still choose to go shopping in an actual store if possible, especially a store with good customer service and unlocked nail polish remover. I just wish that Target would again have products that supported the LGBTQ and black communities. Even tho I am a straight old white lady, I still bought some of those products.

I was REALLY wanting to read Dungeon Crawler Carl and the library didn't have any available copies…read more I decided to go to Target because we had a gift card collecting dust. We used to go to Target all the time, but stopped because they rolled back DEI initiatives. This Target is definitely better than the other Targets in the area so would go here if you need to go to . Was able to get the book for 20% off which was nice. They have eliminated a lot of workers I feel like with the automated checkout areas, but that is the way the world is changing. I try to go to a human cashier whenever possible. Human connection helps us be better people and it might save their job. The book is great btw. It's a mix between Ready Player One and Hunger Games.

David and Nam are specialist in their field. I hired AVSD to install a home security, network, and…read moreSound system. They showed up on time for the job which is super important to me. They worked with me to make the best possible outcome for the sound system, security, and networking install. I highly recommend these gentlemen and will call them again for the next job.

I called David after we moved into our new house to put in a tv and a Sonos surround sound system…read more He made great recommendations around the best products to use and why. He also worked very well with our interior designer and our contractor. The project had to be done in pieces (at his suggestion) based on other construction work going on around the TV. The recommendations, his work approach / style, and project execution were flawless. The sound, picture quality, and overall viewing experience are amazing. We love just listening to music through sonos. David installed a 75" TV, two in ceiling speakers, a sonos soundbar, sonos subwoofer, connect amp, and another tv in another room. He will get more business from me just by guests coming over and listening to the amazing sounds. I highly recommend David and his team.