after my incredibly shitty experience at two wheels one planet, i'm now dealing with the clusterfuck aftermath of a crappy installation. my kickstand is sticking out and blocking the path of the pedals, and it looks like i'll have to adjust it myself. and the U-lock? the mechanic installed it in the worst possible place: directly in front of the seat so it's sticking up and almost the same height as the seat. i discovered how bad the location was today after making a quick stop which forced me to hop forward off my bike and onto -- yikes -- the lock. my poor, poor lady parts! WTF kind of place is this for a lock?!?!? granted the way it mounts makes it difficult to put on my bike, but the least the mechanic could have done was to tell me this and suggest another lock rather than forcing this improper lock onto a horrible spot on my bike. i'm out almost a hundred bucks and have nothing to show for it except a smooshed crotch and a wonky kickstand. DON'T GO HERE UNLESS YOU WANT YOUR HELLISH EXPERIENCE TO CONTINUE LONG AFTER YOU LEAVE THE STORE. read more

I few weeks ago, I stopped in to see about a bike for my girl friend. The salesman was somewhat anxious and never spoke to her - only to me. The entire experience was somewhat weird - if not just plain wrong. However, this convoluted experience ended up well, as we found a great deal for a bike elsewhere this past weekend. All is well that ends well. read more

The staff here is the best! Jonathan and Julius helped us and they are so knowledgeable and friendly! They made sure we had everything we needed and explained the in and outs to us as e-bike newbies! Highly recommend! read more

I have a hard time giving out 5 star reviews, but this place deserves upwards of 4+ stars due to their staff and decent selection: Will - sales Dave - sales Dat - service (josh, omar, etc) and everybody else that I haven't had a chance of dealing with directly. I should have kept driving, but I got a mailer in the mail so I thought it'd be safe JUST TO STOP BY AND LOOK (and I thought mailers aren't effective). Unfortunately, "just looking" didn't work out, and I walked out with a deposit on another f'n bike. Somewhat wisely, I decided not to buy it that day, just in case I was being too impulsive, and I'm glad I did because it gave me time to try and sell my soul, or a crap load of stuff. Just in case you're looking, I've got: -- A brand new RaceTech Fiberglass FIA approved race seat $700 with AL brackets -- Logitech G25 steering wheel $160 -- RC Rock Crawler/Nitro powered buggy (new) $200 -- Armoire/entertainment center $200, etc Come on, help a broke a** mofo out! I stayed up well past 2am posting all the stuff, but I had no problem waking up Sunday morning to go pick-up my Giant TCR Advanced! I love this bike. It's so badass, and it's got a black and white (skunk theme) carbon fiber frame. This bike will hopefully be one of my last "for a while" because I already have a Canondale Prophet mountain bike that I never ride because InCycle sold me a "M" frame, and a Trek SoHo that I also bought from Two Wheels which I ride a LOT. Hopefully, I'll be saying the same about the Giant, and I suggest you check out TWOP... as I like to call it as of now cuz I didn't want to write out the name again. read more

I wasn't impressed. Made a special trip here to get a wire bicycle basket they have listed in their website for $20.25. I recently saw one that a friend had purchased here. I did figure a worst case scenario is that they wouldn't have it in stock and would order it in for me. Of course that was the case, not in stock. But here's the super good news, they would order it in for about $35 all totaled with tax and shipping! Huh? Just about the worst offer ever from a local retailer. When I got home I ordered from Amazon for $21.50 including free shipping. I prefer Newport Cruisers for the stuff I need anyway. Super nice people. I've never been quoted additional charges if they are ordering something for me. read more

Came here with the GF because she wanted to buy a roadie to ride along with me. She's a shorty so we asked if they had any XS in stock. The worker pointed us in the general vicinity and walked away... After 2 minutes, we walked out the door and never came back. GREAT CUSTOMER SERVICE!!! NOOOOOOTTTTT! read more

I've bought 2 bikes from Two Wheels. The salesmen were great. However, the service department not so much. My latest purchase over a year ago was a Giant Bike and accessories, including a wireless odometer. Two weeks later I brought the bike in for an adjustment like the sales person told me to do and was told they could make me an appointment in about 3 or 4 weeks yet another customer came in at the same time I did....a young girl and he took her bike right in. Another service rep saw what was happening and rescued me, made a small adjust...took about 2 minutes or less and I was on my way. Then I decided to give them another try and I've bought a few things in there for my bike. My battery died in my wireless computer so I had to reset it and I wasn't sure what size my wheels were so I dropped by and ask a guy in the service department if he could help me. First he accused me of not buying the computer there and then he said he couldn't help me because he didn't know how to set it (he works in a bike shop!) and he would have to sit down and figure it out and he had other others he had to do.....although I noticed the store was pretty empty. I grabbed it out of his hand and left the store for the last time. I will never go back into that bike store again. Once you buy something you are on your own and they are rude to boot. I have a large biking group of friends that I'm going to pass on the information of how I was treated. If that guy had worked for me he would be out of there. Not good with people. Gail Ream read more

I have to say... I took a trip down to costa mesa area to do a family bike ride, but of course, my son forgot his helmet back at home. Since the trip back home is too far, I stopped by this local bike shop in hopes of finding a budget helmet to get us through this ride. I dont know the gentleman that assisted us, however, after explaining our purpose in stopping by he quickly came to the rescue. Without hesitation he sized my son and allowed us to borrow a loaner helmet. This type of trust, simply on the shake of a hand, does not come by often these days. Because of this I would recommend this shop to anyone and everyone. A few hours later we returned the helmet with a huge thank you. So once again, thank you very much sir! read more

I REALLY wanna buy a beach cruiser... I started looking online at different bikes about a year ago but still haven't taken the plunge because: a) there are so many to choose from, it can become overwhelming and - b) prices are a little higher than I remember paying for my bitchin' purple Huffy bike complete with banana seat and handle bar tassels circa '84. Last weekend we decided to check out the selection at Two Wheels One Planet and I have to say I was impressed. Good selection of men's and women's cruisers as well as mountain bikes... I am really sold on a particular Electra model, but debating if I wanna spend $530 on a bike just cause it has a rad paint job that will no doubt see its share of dings and scratches after a month of hauling it in the back of the truck down to the beach... I wish the Paul Frank Mod Target bike came in a girl's model, but alas - we get Hello Kitty and Julius and the boys get the uber scoot-style bicycle. Wonder what Roger Daltrey thinks of that bike. I LOVE it. But I have hurt my coochie one too many times on boys bikes. "You never forget how to ride.." "It's like riding a bicycle..." HA! and OW. SO I have it narrowed down to the Electra that makes me drool or a couple of Nirve models... The staff at TWOP are friendly and helpful... offering to let us take bikes outside to ride around the parking lot... answering questions... overall the shop has a great selection of bikes, accessories, and gear.... I'll likely head back this weekend. read more

Fantastic service, super helpful, very consistent interface on multiple occasions. Had repairs and also purchased his/hers bikes, same quality service. Our go to bike shop, don't need any other .. read more

Since my former 24 Hour fitness spin instructor was opening up his own studio (Full Psycle also on 17th St.) I finally had to give in and get cycling shoes since his new studio would only accept those on their bikes and they recommended LOOK over SPD. Of course that made my life fun, since I had done some researching online and many of the shoes were SPD compatible but not as many choices were LOOK. Checked out other local bike shops for female LOOK compatible shoes for a good price (was not willing to pay more $100+ and would only get it on sale or for a discount) but found out selections for female LOOK compatible shoes are limited. Found 3 shoes that made my requirements at Two Wheels One Planet. They had a Bontrager that was compatible to both LOOK and SPD cleats but alas none were available in my size at the time (they are reordering more and can reorder more if you want). I decided to go check out the HB REI (Tustin's REI sales selection wasn't as good) afterwards and found out they had spin shoes on sale so got my shoes there since the shoes were under $50 and I had gift certificate (WIN for me). But since I wanted to support the local bike shop and cleats are cheaper here than at REI I got my LOOK cleats here. The staff was helpful and friendly and I got a 15% discount (only on full price items not sales) since it was a referral from Full Psycle and they helped to install the cleats on for me. read more

This store is usually my go to bicycle repair spot. They're usually super helpful and priced pretty reasonable. I stopped by the service counter this morning to pick up a screw for my pedal. Pretty minor but I would rather have come here than anywhere else. Loyalty is earned after all. The guy on the service counter was immediately rude to me, stating that he wouldn't have time to look for a pedal screw for about three hours but I could leave my bike there until he found time. So I could wait three hours, pay the five bucks he quoted me for the screw or he suggested I buy new pedals. I was pretty pissed off at how rudely the guy met my request and don't think I deserved this attitude. Was it really worth losing a customer over a pedal screw? I think I can find other bike stores in the area. He was the older service guy with the grey hair. read more

RIDICULOUS PRICES, BAD ATTITUDE, POOR SERVICE - This place epitomizes everything that sucks about cycling shops and the nouveau riche wannabe in-crowd that's more into shaving their legs, wearing spandex and posing with their $3K carbon fiber racing bike while sucking down lattes at Peet's than actually getting some cardio. Do yourself and the rest of us a favor by patronizing a genuine local neighborhood bike shop where the guy running it probably grew up with you or at least remembers your name, and fixes bikes because he just can't stop thinking about building them, riding them or fixing them - these are the places that deserve your business, not some place that tries to shame you into buying more bike than you'll ever need just to fatten their bottom line. Don't get me wrong - there are some very nice young kids working there, but the owner and management suck ass! read more

I recently went to their sale and yeah the bikes were still pricey but I scored an awesome deal on my spin shoes. The service was a little slow but they did make it up to me by putting the cleats on my shoes for me. I love their selection of beach cruisers. They have SO many styles and types. When I am ready to make an investment on a bike upgrade this will be the place. read more

What is it with bike shops and poor customer service and spiteful, know-it-all jackasses? I came in here years ago to get a spoke repaired. I came back in to pick it up only to be told they needed to replace all of them. I looked at the wheel and they had put 3 spokes of the wrong color on my rim and tried to charge me for them. I refused and left. I wasn't trying to be an entitled ass, but they were such tools about it I couldn't help but return the favor. I should have learned my lesson. Fast forward to now and I need to get the same wheel respoked. Long story short the fix is twice the price of a new wheel set. This news was delivered to me so begrudgingly I almost barfed. There was one tech guy who was very nice, and I wish that I could put his name here because he's why they got an extra star. Not everyone knows EVERYTHING about bikes, that's why you have a service department. Long story short, I'm at City Grounds and am very happy. read more

I rarely write reviews, but I have always relied on reviews to choose a place to go to. I really wanted to take this opportunity to echo the sentiment of all the other reviewers for this place. My husband and I brought our e-bikes into the store a couple times within a week and right off the bat, the team was so courteous, so helpful, and helped us out without charging us, even though our bikes were not purchased with them. There is something to be said about 'Shopping Small', but even more so with these guys. Everyone should come here to support them. They are just about the nicest and most knowledgeable people I have encountered, in almost any store I have ever been to. It is SUCH a rarity these days. Jonathan, Will, thank you so much for helping us. What a gem of a shop. read more

Two Wheels One Planet not only just generously donated a bicycle to a family. They took time making sure the family member got the ride that was the best fit for them on a busy Saturday. Truly amazing shop from the Owner to every crew. Thank you for being such a great example to this family and this young man of kindness, generosity, and community support. You just earned a new customer for life! read more

I appreciate having you guys available when I come into your shop to answer my questions regarding parts service or equipment.Jonathan always goes the extra mile to accommodate as well as the other staff . read more

Came in here after being disgusted with the lack of customer service at another bike shop down the street. Sidenote: stay far away from Let it Roll. My faith in the human race was quickly restored when I received great, courteous service - and the perfect beach cruiser for my daughter. Yes, I paid a bit more, but got a high quality product and the knowledge I needed to make an informed decision. They threw on the basket and bell and I was ready to go. Keep up the great work, and I will see you again for my next purchase! read more

I highly recommend these guys. Here's how it breaks down: Pros: Super friendly and helpful staff Cool shop rides that truly do cater to all levels The shop vibe...You can just hang out there and look at stuff on your own, or wrap with somebody who's passionate about cycling as well, or get advice on what to buy, but I guess the thing that's noteworthy is there's no pressure to buy anything. Service that exceeded my expectations. On several occasions I was quoted a 5 to 7 Day turn time for my bicycle repair only to receive a call within 48 hours saying it was ready :-). In addition, I've walked in there needing a minor repair on the way to a ride and they stopped what they were doing and got my bike dialed in, so I didn't miss my ride...That is what it's all about people. Pretty reasonable prices for a brick-and-mortar shop. The cats that work there are all cyclists. Cons: Apparently they're still using hand written repair tickets and dropping your bike off can take a minute. Maybe it's time you think about upgrading the system? Another thing that's really noteworthy is my friend purchased a road bike there. She had the bike about a week and took it on a few rides. A week later she learned she was able to purchase another bike (from a different shop) that was slightly lower priced and far better componentry. They gave her a 100% cash refund two weeks after she purchased the bike, no questions asked. They were super cool about the whole thing. read more

I bought an electric commuting Trek Conduit bike last year during a great President's day sale. I came to do my first complimentary tune up and really enjoyed the process. Moreover, I needed to replace a Shimano defective piece and received a text and call from the store. Unfortunately, when I came to pick up the bike the item was not replaced. Brian offered to come to my home to replace it. He did just that last Friday evening after work and also took the time to adjust a few other settings. I highly recommend the store and their spectacular customer service! read more

I went in to get my bike serviced and was met quickly to help me. At first I thought I just needed some air in the ol'tubes but changed my mind and asked for new tubes. This was after the guy filled my ol'tubes up and subsequently he had to deflate them. As he worked on that I searched for a bike pump. When I got back, he was done and was in the process of taking my bike off the stand when I asked for new handle grips. I clearly was not thinking quickly that day about what I needed but the service guy didn't as so much sigh at my inopportune timing. I walked out of there a few minutes later a very happy customer and I will definitely be coming back here! read more

This is a great bike shop with incredible incredible customer service. Everyone was helpful and nice Calvin helped me and was very patient I appreciate it all. Thank you read more

I bought my Giant TCR in January and the TWOP gang has been stellar with their service and freely sharing tips for maintenance. Shout out to Muni for doing a great job getting my bike adjusted to fit me perfectly. Also a shout out to Brian and the rest of the mechanics! They do a great job and turn things around pretty quick so I can be out riding and not waiting!! The free workshops they do ever last Wednesday of the month are a great way to gain the knowledge to do more of your own maintenance work. Thanks gang! I will come ride with you on a Saturday morning in May! Todd read more

Professional and prompt. Called around to other LBS to see if they had a bike in stock. TWOP said they had the exact bike in the shop and would have it built so I can swing by and test ride it. Came in, bike was built and rode like a dream. The transaction and professional courtesy was amazing. They also do free adjustments and helped me out with an issue a week later with the bike. My girlfriend later bought a bike from them with the same type of experience. Bought a bike rack later, too, they offered to build it for me for FREE... amazing, I picked it up after work with no issues. I wish more business were like this... read more

Dusty helped me fit my ancient and beloved Cruiser with new tubes and tires. He took the time to explain which tread would best suit my riding habits and safety concerns. I was given a spot on time and cost estimate for my service - 1 hour and approximately $80.00 dollars. I am very happy with the overall experience and will return to TWOP for all future riding needs. read more

Two Wheels One Planet - Bikes Near Me - Costa Mesa, California

I buy my parts here all the time. One reason is because the guys here are extra nice and go out of their way to help. I needed my crown race installed on my fork and my fork cut down a bit and they gladly did it with no charge. Good job guys!! Great bike shop and close to home! read more

I took my son's new strider bike in because i was having a bit of trouble putting it together. As per usual, the mechanics took it back, finished the set up, and ran a little safety check on it to correct any mistakes I made! And the best part? Free of charge! This bike shop, once again, continues to go above and beyond to serve the community and keep their customers coming back! I recommend this shop to everyone! read more

My girlfriend and I purchased two Electra townie bikes with accessories. Our sales man Chris was very informative and helpful. For purchasing two bikes, they were nice enough to give us a accessory package discount. The only reason for not giving them five stars was their lack of communication at the end of the purchase. We had come down to Costa Mesa for the weekend and had friends with us. After the purchase the bikes we waited for about three hours for them, to do a check over on the new bikes. We just stood there not knowing how long it would take. We asked many times how much longer and we were told there working on them. Only if they had communicated with us our day would not of felt waisted. We could of enjoy our limited vaca time and return later to pick up our new bikes. read more

Cost me 180.00 to replace my brake pads and one spoke, my bike peddles worse now then when I brought it in, wanted them to check the shifting and peddling and they did not. lesson learned will never go back read more

Will, Armando, Jonathan, Thomas and Donny all helped me to decide which bike was the best fit for me, to setting it up, customizing a few things, and teaching me how to use the gears, as well as several other useful tips. The whole crew is a bike store ensemble, each exceptional at their part. Everyone in the shop clearly has a passion for biking and takes pride in what they do down to every last detail. That all made for a positive shopping experience for me, and reignited my own passion for biking. Thanks to you all! read more

There are several bike shops around Costa Mesa, but this is the best! They have a great selection of bikes and accessories, but it is their staff that places them a cut above the competition. The sales and service staff are very knowledgeable and friendly and they focus on doing all of the little things right. For example, earlier this week I dropped my bike (2001 Dyno Cruiser) off for a tune-up appointment with Lane in the service department. My bike was promised by 6 the next day, but it was finished several hours early. I like that, because I LOVE my bike so much that I can't really imagine not having it for a week or two (yeah, I know I sound weird, but I really like riding my bike). The is especially remarkable since everybody and their mom seemed to be having their bike tuned up for the summer this week. There was a short line when I picked my bike up, but Michelle in the service department was quick to acknowledge each customer in line. That kind of attention really makes customers feel important, it made me feel important. I was also wowed at how quickly and efficiently she saw to it that each customer in line was taken care of. Kind of made me want to give her a high five when I finally got to the counter! I didn't, but maybe next time... In short, these guys treat their customers with respect. Go see them and you'll know what I mean. read more

I went in here to get an attachment for the bottom of my new spin shoes. Very helpful staff! Price seemed reasonable and metal-attachment0thingie was installed on the bottom of my shoes in no time! I'm new to spinning in general but walking into this inviting, well-stocked and well-lit store made me jonse for a road bike to take my new spin obsession to the great outdoors. I'll keep you posted. read more

The service was great. Everyone is very friendly and knowledgeable. Proved to be very helpful to me (someone that is not an avid cyclist). Love my new bike! Stop by and check out Two Wheels One Planet. read more

I hope to come back for some more help from these professional bikers. Although it took a good 5 minutes for someone to spot me and asked if I need help. As my search continues to have a great permanent bike shop around Orange County, these guys are great at what they do. You know they're compassionate about biking. I wish to have a bit more information about doing a project I've been thinking about but it's understood that they have a busy business to take care of. A lot of customers came in while I was there to visit and everyone had a couple questions. I'll come back for a challenge of history questions. Thanks guys! read more

For the past two years I've been having 2 wheels 1 planet service my mountain bike. They have always done exceptional work and had great customer service. It is evident that everyone who works there-manager Jeff included, is passionate about biking. After doing extensive research on cyclo-cross and hybrid bikes I finally pulled the trigger on a Giant tcx slr 2 from two wheels one planet. The entire process was smooth with no pushiness or up-sell. They found the right Bike for me and got me properly outfitted. Finally, they have 1 year no interest financing available. This is amazing. I would recommend two wheels one planet to anyone unconditionally. read more

Great place to get your biking gear. I've done indoor cycling for a few years now and have finally manned up and decided to take the next step in buying my own cycling shoes. So I decided to come here since the studio that I go to recommended this. I came here on a Sunday and it wasn't too packed. A staff member helped me pick out cycling shoes, but he seemed to not be too knowledgeable on cycling gear (didn't know the difference between SPD and LOOK compatible cycling clips). Nonetheless, he was very honest and oftentimes consulted senior staff about things he didn't know about. When I chose my shoes and clips, he was kind enough to set up our shoes. Really helpful staff, attentive, and great selection of cycling gear here. Definitely will go here for future cycling needs. read more

Second time in two weeks I needed service work done. Brought my wife's Cannondale Synapse in do to not shifting after crash. (Electric gears). They looked busy. I was greeted quickly and her bike was on the stand in 2 minuets. David found a discounted wire and said anything else we can help you with. I was in and out in 10 minuets. No charge Great shop. Thanks again! read more

Best bike shop in Socal, Doesn't matter if you race or pedal on the weekends 2 wheels 1 planet is the #1 spot. Thank you Jonathan for great customer service and having bike ready for Big bear this weekend.. read more

Two Wheels One Planet - Bikes Near Me - Costa Mesa, California

I just purchased a Trek Allant+ 8S from Two Wheels and the process was terrific. Their knowledgeable manager, Jonathan Wilson took great care of me. It's a beautiful store with lots of friendly, knowledgeable staff. One of the best bike stores I have ever been in. read more