My story is as follow: I've had a great car for 9 years and already paid for. I enjoyed not having car payments and that made me very happy. I know I could've gone for another year without car payments, however as a recent transplant from California, I run into a difficult situation with the snow storm last week. I could not get the car out of the parking lot and on my way home getting on the onramp, I got stuck for 15 minutes and not a good feeling. I know my car was reliable, but having a Hybrid and after 9 years, I had to seriously start thinking about the possibility of a new vehicle. I value my life and did not want to take a chance. I know how difficult certain dealerships make it for the consumer. When they see you coming, it feels like shark smelling blood and that's a big turn off for me. Well, my experience with Tynan's Volkswagen was painless and outstanding. They were more interested in helping me that pushing me to buy the car. I've been doing my homework for a few weeks and I've looked at different dealerships and decided to look on Sundays as I found out they don't sell cars on Sundays and I can take my own time and make a decision without being pressured. I downloaded an app by the name of TruCar and someone from another Volkswagen dealership contacted me via email. I had an appointment Friday, March 25th. They treated me fine, but not willing to negotiate too much. I test drove the car and immediately knew that was the car for me, especially with the great deals Volkswagen has right now. We looked at some numbers and they were not to my satisfaction and not being ready, I decided to leave. There was a bit of pressure and I didn't like that. I continued to look and Tynan's also contacted me and wanted to see me the next day. I decided to go knowing the numbers I was given and I wanted to compare the information. To my surprise, I met with a Sales guy by the name of Lirim Avdili. He was very professional, low key and more interested in what I wanted and needed and not trying to sell me the most expensive car. I told him I was trying to see what kind of deals they were offering and that I didn't know if I was going to buy the car or lease it. Well, he helped me and looked a different scenarios and we looked at a couple cars. I finally decided to lease as the numbers were better and went with the 2016 Passat SE. I liked the color, features, how easy was to drive and everything in it. Lirim helped me every step of the way by exploring all the possibilities. Tynan's treated me right from the beginning, gave the right amount of money for my trade in and everything else fell into place and I'm now enjoying a great, reliable and beautiful car. If you are looking for a dealership that cares about people and with high standard Customer Service, Tynan's is the dealership for you. You won't be sorry or disappointed. These people understand the true meaning of Customer Service. They will go out of the way to make sure you're satisfied. I don't take it lightly when it comes to reviews, but I felt compelled to write this one because I want people to experience the same service that I did and how easy was to do business with them. First time in my life I've had the best experience in getting a car. Mario. read more

I will never buy a car hear or recommend this dealership to anyone due to the unethical and immoral behavior displayed by Chris Myers. I had leased a 2017 Jetta from them and when the lease had ended I chose to buy the vehicle from them. When I came in to finance the vehicle I talked to Jacob Abramson and gave him a rundown of what I wanted to do. He set me up with Chris Myers who gave me papers to sign for a $15000 payoff, which was $5000 more than the payoff quote for the vehicle. When I asked why the total was nearly 50% more than what the payoff quote was, he explained that there was an extended warranty added, which I never asked for. He also told me that he could remove $2000 of that if I had a Sam's Club membership. He never verified if I had the Sam's membership, so I think that he just added the $2000 to add to his commission. I asked for the warranty to be removed and he began to be very rude and acted like I was an inconvenience to him. When he could see that I was not going to back down, he decided to go the persuasive route and insisted that it would be much easier for me to cancel it later. Since I had my young child with me, I did not want to make a scene and felt like that was the better option. It turns out cancelling it was not as easy as he made it out to be. I made several attempts at cancelling the warranty coverage. I emailed Chris numerous times to no avail. I tried coming in to speak with someone and I was met by Jacob Abramson who said that he scheduled an appointment for me to come in later to speak with finance. When I returned for said appointment I was met again by Jacob who said that finance was not there and he rudely pretended that he had no idea that I had spoke to him prior to make that appointment. After calling and confirming that a finance manager was available onsite, I came in to speak with someone and Chris was more rude than he had been in the past and told me that he would not cancel the warranty appointment because he did not have time, but that if I emailed him the necessary documentation that he would cancel the agreement. I emailed him the documentation and sent several follow up emails, all with no response. I was finally able to reach Chris by phone and he told me that he had cancelled the warranty and that it would be processed in 2 months. After 2 months I got a return check for my cancelled gap insurance but not the warranty. I called the warranty company up and was eventually able to cancel the agreement with them and they notified me that no attempt was made on behalf of Tynan's to cancel the agreement. The warranty agreement explicitly said that the warranty had to be cancelled through the dealership, but since I was unable to do that after several attempts, they allowed me to cancel the agreement directly through them and receive my $2000 back. It was blatantly obvious that Chris and potentially Jacob were going out of their way to make it as difficult as possible for me to cancel the warranty, due to not wanting the commission deduction to reflect their paychecks. I can't believe they even tried to put that on there in the first place when I never asked for it, not to mention gouging me an additional $2000 and saying he could remove that because I had a Sam's Club membership. Chris Myers is an absolutely terrible human being and I hope that one day he gets a lesson in Karma. read more

We had excellent service thanks to Keith Williams and Michael Yamada!! Thanks guys for going above and beyond! Looking forward to an ongoing relationship here! read more

Tynan's Volkswagen - Our new Passat! - Car Dealers Near Me - Aurora, Colorado

Buying a used car sucks, but it sucks a whole lot less from these guys. I mostly worked with Victor, who was unbelievably easy to work with. Not douchy-nice like you expect a car salesman to be, but genuinely nice and up-front. Matthew finished my sale up and was incredibly nice as well. I test drove the Odyssey I was interested in, and after seeing a few things I wanted replaced / fixed (alignment, floor mats, 2 new tires, etc), I mentally came to a price that I hoped they would negotiate to. When I explained the things to Victor, he talked to whoever he needed to talk to and came back with the EXACT price I had been thinking of (but hadn't said). They listened to my concerns about the car and compensated for it in the price. They even let me haggle them down a little more than that. =) Then, when we get to the financial guy: Him: "It looks like you guys are getting the deal of the year, because apparently someone in my internet sales department has dyslexia." Me: "What do you mean?" Him: "This car was listed for $14,900. It SHOULD HAVE been listed for $19,400. We paid more in a trade-in than you're giving us for this car." So yeah, if you have to buy from a dealer, this place isn't bad at all. read more

I cannot cannot stress my gratitude enough! Thank you for all you did for me! On Saturday April 23 I visited the Tynan's Volkswagen team in Aurora to purchase a car, and fix a previous unintentional issue. Please keep in mind, I do not live close to this location, and there is a VW down the street from my home. The team at Tynan's turned a very stressful situation into a very happy and perfect purchasing experience. Kala (Volkswagen Specialist), Jim (Owner), and Steve (Branch Manager) listened to my vehicle expectations/specifications and budget stipulations. Although, I could comfortably go over the price, they made an effort to find me the perfect new car and stick to my budget. Prior to this purchase I reached out to 4 Volkswagen dealerships and a Mini dealership all but 1 tried pushing me into cars that were well above my budget, or into the wrong type of car for the sake of selling an expensive car, which is not my idea of a good car buying experience. I feel very fortunate to have been able to work a deal with these amazing people. I am especially grateful to Steve for moving mountains to make my financing happen, THANK YOU!, I could not have done it without you. I gratefully appreciate how they do business at this location, they understand the art of listening to the customer and truly understanding the importance of finding what the customer is seeking. I love my new car, I could not be happier, I love the reliability of Volkswagens and VW's ability to stay abreast of the latest and greatest technology. Most importantly, I love the people at Tynan's VW Aurora, they represent the product in such an admirable and respectful way. I don't live close to this location, but it was worth every mile. If you have any doubts, you won't once you give them a chance, they are hardworking individuals geared at making your car purchase a perfect experience. If anyone should have any questions about this location, please feel free to contact me anytime. I will always be your loyal customer! read more

I had my Touareg tdi in for no start issue tied to the adblue system it ended up being very time consuming and costly for this dealership to repair my vehicle but Brian Mclure the service advisor really did a great job taking care of me and the car every step of the way. he promptly got me into a nice loner car and when winter weather hit upgraded me to an awd suv. The service techs were very busy and the due diligence was well received. They got my Touareg back running and it was a pleasure to deal with their team. I have been in and out of Porsche Mercedes Masarati BMW and Audi dealerships for many years and to my surprise VW was by far the best experience I had received in any of the above mentioned ... read more

Purchased a car here a few weeks ago, minimal dickering with the salesman. All of the cars did not seem to be detailed very well. We did choose a used car, but felt the cars over all could have been cleaner, but we use that as a bargaining tool when negotiating our final price. That doesn't happen often. Our salesman knew absolutely nothing about Volkswagens. I feel like when I told him I wanted to check out Volkswagens he should've turned me over to someone who knew what they were doing. Needless to say been reading that owners manual day and night to figure the car out. But I love that car!! read more

Great place to buy a car! I'm 20 years old and when my trusty 86 dodge just wasn't worth the fix anymore I figured it was time for my 2nd car. I went to Tynan's to check out the new 2011 Jetta. Jamie Scoular showed me all the cars in the lot and took the time to let me test drive several cars until a gray stick shift I loved.. I left and decided to check out other dealerships and when I came back a week later Jamie informed me that my dream car was gone. I was devastated.. But then Jamie found me a great car, same year and model. I opted for tinted windows and when the tinting was done Jamie personally delivered my brand new car to my job the very next day so that I could drive it home. Best customer service experience I have ever had anywhere. Would definitely recommend you buy your next car at Tynans. read more

This is the 2nd time we have leased a car from Tynan's and it was very easy and without stress. I do a lot of research beforehand and the folks at Tynan's seem to appreciate that and don't begrudge me on that. I worked with John Tynan and he was very accommodating. I knew what I wanted and asked him for the best deal and that's what I got! We arranged for me to bring in my vehicle (lease turn in) and pickup the new car. With all that, we were in and out of the dealership in about an hour and a half. The follow up was great and we have always appreciated the service. I have nothing but good to say about this dealership read more

My VW Bug has been in repair at Tynan's since Oct 13th. I keep getting the run around about parts and technician not getting the diagnostics done. I was first told it needed a battery and fuse box. I approved the cost to have it done; but was told they needed to order a fuse box. After a few days, I reached out and said is the battery and fuse box installed and was told yes, but the technician has not run a diagnostic yet. Then I received emails everyday saying that the technician has not done the diagnostic but will get to it tomorrow. Well finally the tech diagnosed a problem with the swing rod, that made the fuse blow, and they don't have the part and it may be in next week. I had to ask how much the rod was and was told $200. I then asked how much for the labor, and he said that he didn't know. I asked if the battery and fuse were installed yet and was told yes. I then said I want to pick up my vehicle now and was told that the tech had the side of the care tore off and it would take time to put it back together. At this point, I know I'm being lied to, and I'm writing this review to let everyone know not to take your vehicle for repairs at this dealership ever!! I have also reached out to the BBB and will be calling 9News to see if they can do a story on how Car Dealerships rip you off, especially women. But what they don't know is, my husband is a Lawyer, and will be filing a suite as soon as I get my vehicle back. It's about to get really ugly folks. read more

Awful sales negotiation processes, avoid at all costs! The price you are given is only if you accept It, otherwise it is immediately lowered upon your request. No honesty or transparency with this dealership, I'd suggest going to Emich VW for a new vehicle purchase. read more

!!BUYER BEWARE!! I could not recommend this place more for being the WORST VW car dealership in Colorado . My brother has brought his BRAND NEW Tiguan SEL to them 4 times now . I understand sometimes issues happen . But they keep pushing him off the side about buying it back considering it's a lemon . Which it is IN FACT a lemon . Today he was sent home with no service vehicle , no one to talk to , and a number to call . I myself worked at Larry H Miller . That being said, not once would I have sent a customer home after the issues he has been having , ESPECIALLY without a service car , him making his payments on time , and his car burning oil since the day he bought it . They keep pushing things to the side and it is 100% unacceptable for them not take this lemon back . Aside from interest , payments , and not having a car to get him to work . I would give them a lower rating if I could . Unfortunately I cannot . read more

I would never take my car for service here again, and I would never buy another Volkswagen. They let me leave with no coolant in my car! My car has been having a slow leak of coolant. Before I left my house, I checked to make sure the coolant tank was still full. I brought my car into Tynan's for a diagnosis. After declining overpriced work, I was given back my car with no coolant in it. If I hadn't pulled over within a block of leaving the service station to refill it, my car would have overheated. When I called to talk to the manager, Brandon, to ask for a refund, he said that because I declined service, they didn't refill the coolant, even though I brought in a car in with a full tank of coolant. When I told him I thought allowing a customer to leave unaware of an empty coolant tank was negligent, he asked me if he should have replaced the old, incorrect coolant. He was rude and intransigent. read more

SERVICE ONLY REVIEW: Where to begin? Just moved to the area, called around to get pricing on 20k service. First place I called wanted $230!!! (for an oil change, tire rotation and filter).... Obviously that was highway robbery, so I called Tynan's. They said there was no need to schedule an appointment and I could just come on in for express service. There were ample employees waiting to help me and boy did they kill me with kindness. They even found an unscratched lotto ticket when cleaning car and left it on dash for me! I realize there will always be bad experiences and flukes, but this was easily the best car service experience I've had. Oh yeah and I was out the door for under $90! I can't recommend these guys enough. read more

I will begin stating that I have purchased over 25 cars in my lifetime, with that being said I can honestly say that I had an amazing experience with the Team at Tynan's VW. Xavier Trembly was my sales associate. He was polite, kind, understanding, and listened to my needs. I also met with Adam (unknown last name) who was also helping me with my purchase and was equally helpful. I would recommend the VW products, Xavier Trembly, and Chris Myers to any of my friends and family. I could not be happier with my purchase, my trade in, and the finance help! I REALLY appreciated every step of the way at Tynan's! Thank you all! read more

I purchased a car on 9/12 in the evening. The next day the new car detail was terrible. There was a haze on the black car. Plastic under the seats, foam around the seatbelt connectors. Plastic in the back hatch. We were not shown most of the features of the car. On 9/14 I was called back to sign new paperwork. The payment was going up $40 a month which I was ok. At that time I was told it was a done deal. On 9/24 I was called to come back in to sign new paperwork by the Sales person. All he would tell me was that the payment was staying the same. I asked him to have the finance guy call me right away. I told them I live about an hour away and not easy for me to come back. I have called the dealership twice on the evening of 9/24. Every time I am transferred to a voicemail box number. Also I have sent a email to the online salesperson "Megan." Which I do not believe is a real person. Also I have the sales guys cell number which I let him know I have called the dealership twice, asked him to have the finance guy call me, emailed "Megan", contacted Volkswagen HQ and Colorado Auto Dealers Association. Still no contact back.....................this is a sad dealership. read more

Scam! Brought my car in because I lost my key fob and the only way to replace the key is to bring it to a dealership and program a new one. 7 days later I'm informed 3 hours before pickup that I need a new battery(seriously a 200$ estimate on a battery replacement that's on top of the engine?) and that my electronic breaks won't disengage(460$ estimate). Somehow after I deferred the work the vehicle was miraculously drivable and the breaks work fine for me. I don't know how they test batteries but my multimeter says the battery is fine. So either their employees are willfully ignorant of the vehicles problems or they are scamming people read more

Came in to get some lock key lugs replaced to standard ones cuz the key was lost and pointless to have the key lock lugs. Anyways I had 4 standard ones and they replaced them free of charge and have a free car wash highly recommended vw dealer!! Friendly and helpful I was surprised how nice they were. Go visit this place if you looking to buy a new vw! read more

This VW by far has some of the best customer service. I have a 2016 GLI that I got with 0 miles and now 24,000 miles. I had a few service issues like all new cars have but they promptly fixed it. The service department and sales department have been top notch. Definitely getting my next GLI here. read more

Wow, all the bad reviews. You guys at Tynans must really be doing something wrong. So let me add my bad experience to the long list. We got the run around from the start. 3 trips to the dealership to finally get into the car. We walked in with a Pre-Approval from RoadLoans as well. And 3 times they submitted the paperwork back to RoadLoans incorrectly. So 2 and a half months later, they give up. They give up with a PRE-APPROVAL in their hands. I hope everyone reading this can see how incompetent this makes these people. I even spoke to RoadLoans and they verified that Tynans sent them the paperwork incorrectly. So they demand I bring the car back. Uhh, no bitch, you come get it. So these people are heading down to get the car now. Looks like I'm taking my RoadLoans Pre-Approval to CarMax, the preferred dealership for RoadLoans. That's CARMAX people, not Tynans. read more

This was the best car buying experience I have ever had!!!! I've had about 15 cars so it's not my first trip to the rodeo so to say! Andrew is professional, knowledgeable and personable which is a hard combination of attributes to come across in one sales person. I know this since I worked in the automobile industry for years. Instead of feeling pushed or rushed it was the opposite. We were made to feel at home. That feeling led us to take my new Tiguan home... read more

Never use the service department......"Oh yes your car is under warranty so come in and we will check it out for free" which is a LIE!!! They ALWAYS find a way to not service your car as part of the warranty which sadly I fell prey to twice to a total of $199.22. YET....when I have dealt with Emich Volkswagen they ALWAYS find a way to service your car and if they cannot, which I was charged for one time a total of $142.15 once I brought the car back not only did they admit the mistake they said we will credit you the charge from the other dealer back to you. Are you kidding me......I will head to Emich after this HORRIBLE review to laud them with the Denver praise they deserve. As I started with......NEVER GO HERE FOR SERVICE. read more

Not a good customer relations dealership. While we were negotiating a deal it looked as though they were having a salesman meeting as a whole group of salesmen were in the sales manager area for about 20 minutes or so while I was waiting for the numbers. Terrible customer service. They send you and email and you respond right away but they never respond to you request. read more

This will be the second time I do business at Tynan's VW. I have felt that they are always straight forward and use layman's terms to explain what I'm getting myself into. Christopher Vanover and Christopher in Finance were great at helping me to get what I want without breaking the bank. Will probably do future business here. Thanks for putting me first. read more

WATCH OUT! Should you decide to buy your Volkwagen from Tynan's, COME PREPARED TO BE HUSTLED. Not only were we asked to come in the by dealership, who apparently wanted to buy our 2012 Tiguan, we were offered a newer model for a reduced price based on the equity we had built up from payments. Sounds good, right? The first 2014 we were offered had 3000 miles on it and scratches. 'New, you say?' The only reason we did not drive off with this stellar piece is because I refused to sign any loan paperwork until we had at least seen the actual car. Sure enough, it looked about as new as the car we had just turned in. Fortunately, they found for us what they promised-a new 2014 Tiguan with less than 30 miles on it. Only problem was, they did not transfer the equity from our old car to the new one, as they had promised! When I asked their financial 'specialist' about it, he feigned ignorance and insisted that any arrangement I had worked out with the sales-associate was not communicated to him. Shame on me for signing the agreement before I fully understood what was/was not being applied, but isn't it reasonable to expect them to assist with that, since they offered it in the first place? The icing? My wife and I drive our brand new, fully-loaded loan back home where we open the paper to find the following add for Tynan's "This weekend only, buy or lease a new Volkswagen at Tynan's and receive a $1,000 Visa gift card!". When I call up our good man at the dealership and ask why we were not offered or made aware of the promotion, his response was "Well, I think you guys got a really good deal." FYI, Tynan's is an out of network dealership so expect them to shave expenses every way they can, even if at your expense. Make no mistake, we love our Volkswagen, but be vigilante if you buy yours from Tynan's. Don't let them pressure you into signing ANYTHING until you fully understand what you are getting, paying and what THEIR obligations are. read more

And once I clarified my response with no profanity at all, I'm met with silence. Just like no one cared to call me back throughout this entire nightmare. I assure you that I will do everything in my power to steer people away from your dealership. Anyway, I hope you had a super duper Merry Christmas and that my money bought everyone at the dealership something beautiful!!! Is that better, "Amanda F"? read more

I went here to look at a used car with financing in hand. The car I was looking at, was severely overpriced, KBB had it valued at about 2.5k less, and that wasn't even taking into consideration about 1k in things that it needed done. Test drove it, said I wanted the car at what KBB valued it at and that I had financing. That's when the lies started. I was told that the financing I had was bad, and that they could get me a better deal, and that the lender(Capital One) required a ton of money down, which astonished me as Capital One never mentioned that. After spending 5 hours at the dealership, I was showed a cryptic piece of paper where the numbers made no sense. I was told they were giving me the car at the price I wanted, but it didn't add up. I asked what amount I was actually financing and found out that they were tacking on a mandatory warranty that Capital One required. I called Capital One, and find out that, A)There is no down payment required and B)The warranty isn't required to be carried. Do yourself a favor, buy a car somewhere else. read more

They try to scam you. I took my car there because there was a problem with the engine. They said it cost $930. We went to another auto shop, and it was $250 with labor and part costs included. DONT GO THERE read more

All I have to say is a bunch of bs running around this place stay away if possible. Recently bought a leased vehicle from here salesman gave us the quote saying it included lifetime bumper to bumper warranty. I was in total disbelief ( I had never heard of such a thing) so went ahead and agreed to it. Went into financing and still in disbelief I asked again is it really a lifetime bumper to bumper warranty. Where I once again was assured it was. So fast forward a couple weeks I bring it in because a check engine light is on, I get contacted saying the estimate for the repair is $750. I call the service desk saying hey we got lifetime warranty on this to which he responds yea but it's not a bumper to bumper and they won't cover this specific part. So I say I don't want to get it done and want to take it home but still get charged $155 for them running a diagnostics test on it. So I once again ask the warranty doesn't cover the diagnostic test? And guess what they don't. Lesson learned if it seems to good to be true it's because it is stay away from there gimmicks at tynans! read more

Bought a car here a few weeks ago and couldn't have had a better experience. I was a little worried at first because I didn't have much money to put down and my credit wasn't perfect but Keith Williams took great care of me and I got an amazing deal on the car. Would Highly Recommend! read more

Went into Tynans with a very strict budget. My salesman' name was Rodney Jones, and he was great. Didn't try to push me beyond my budget, and I feel like I got a very fair deal on my new car. I was quite emotionally attached to my trade in, but with Rodney' help I have something I'm really quite happy with. Lily in finance was also very nice. So I will go back when the time is right. read more

Great customer service! I was scared into leasing a car, but so far my experience with Tynan's has been very successful. I just went in for the free tire rotation, full service and mini detail. I was in and out of there within an hour, which is much less time than expected. It's a little unfortunate that I couldn't schedule an appointment for these services, but I'm sure for more time intensive ones you can. I would recommend Tynan's to a friend as I tried to go to a closer Volkswagen dealership and the service was not even half of what I get there. If you're in the market to buy a Volkswagen, go here! read more

WooHoo I have a new Tiguan, my 3rd I have bought/leased from Tynan's. I love Cauther in service as he recommended a sales person to me twice now and I can trust him. Great service is a plus for me. He told me to talk to Andrew Miller and that was a great choice, he was fun, nice and easy to work with, no pressure. Loved the whole team who helped me with my new sporty Tiguan, Scott was fun to send good vibes to, it seemed to work as we walked out with 2 vehicles that night!!! Finance was even a breeze, now you don't hear that very often, wish I could remember his name! Highly recommend Tynans for everything - buy/lease/service - :o) read more

Found four pre-owned VW's listed for sale on their website and made internet inquiries to their availability. An Internet Specialist checked and they were all "available for test drives and delivery". She let me know I needed an appointment to see them and that my file would be ready at the desk and vehicles ready to see. Guess the Internet Sales people are not sales people and just make appointments that...do not exist. No one knew I was coming and there was no file up front. The very nice gentleman who did scramble to help me apologized often. The first vehicle I was interested in had undisclosed hail damage, and after driving with him to another location we learned that two of the vehicles "ready for delivery" were not being sold and headed to auction. Spent over an hour of my appointment time and was only able to see one hail damaged vehicle. Again, the sales person apologized and said he would continue to look for me. He did call back two days later and said that his colleagues were just trying to keep the sales for themselves and that the "auctioned" car was indeed available if I wanted to come back. I had already purchased another vehicle by then. It appears they are going through management changes to try to correct a declining customer service experience, but for now it is broken and I recommend Emich or Larry H Miller. Both of those locations provided excellent customer service with no games. read more

Really great service department. Tom T is very knowledgable and has gone above and beyond with customer service for me several times.

The worst car dealer experience in my life at Tynan's Volkswagon last night. I set up an appointment to purchase a vehicle and drove 45 minutes in rush hour to get there by 5:30 and they sold the vehicle to someone else about an hour before I got there. They called 10 minutes before I arrived to let me know. Complete disregard for my time and lack of professional courtesy. The person with whom I was dealing with didn't even have the professional decency to come down and apologize and explain what happened. She just sent a "product specialist" to let me know and try to sell me another vehicle. They all just acted like it was no big deal. I will never do business with Tynan's. read more

These guys are a bunch of crooks !! I went to the city of Aurora concerning their actions after wanting to return a brand new car to them. I lost a lot of money but, finally returned the car. Management was rude and condescending. These creeps need to be reported to the BBB. read more

First off, Tynan's people, I hope yall see this so yall send me the survey that I've been waiting to fill out. I was recommended to go here and so I did. I purchased a 2009 Jetta that has been a great car in any season. Nothing has been hidden from me. From the get go they were open with me. I don't remember my sales man but I believe I've worked with the same sales manager. He is top notch. As many cars I have bought, this guy is heads above the rest. So when my wife's Buick broke down (and still paying for it until the trade in) I brought her here on Jan 10th. We worked with Kayla and the same sales manager, I can't remember his name but he has grey hair and real cool. Needless to say we walked out with a super good deal. Actually real great, and my wife isn't easy to work with either. We bought another Jetta, 2014. It feels real good as a man and husband to know that if something happens to her car she will be taken cared of. I'm a spokes person for Tynan's now. I swear by these people. Thank you Tynans people. Domingo King read more

I never do these but the salesman I ran into at Tynan's changed my view on these online reviews. They weren't able to get me into a car but the Salesman there Mallan worked till there were no options left to help me out. Enviornment is alright but the Salesman there especially Mallan will always get my referrals. If you go there ask for him!! read more

Its a Christmas Miracle! One morning my old RWD car decided to get me stuck in a ditch before work and almost caused 4 accidents after, which prompted my decision to start planning a trade-in and getting a value on my current vehicle. I knew I would have to come up with a good amount of $$ for the down payment and maybe a few extra months of playing the credit-score-game to qualify for a new loan, but curiosity got the best of me and I walked into Tynan's Nissan store just after work. I met Salena and handed over the keys to my (underwater) car so they could get started on the inspection. Still doubting myself and that the situation would turn in my favor, i sat at Salena's desk hesitant about the whole thing. Salena came around to check-up on me and after a brief conversation with her, any doubts I had suddenly seemed to disappear. She reassured me that she would do whatever she could to get me into a new vehicle and mentioned the possibility of a 2015 VW Jetta. She was compassionate to my (unfortunate) situation and wanted to help me at least close the year out with a bang. She was courteous throughout the whole ordeal and very pleasant to work with. It's nice having someone who can relate to you with no judgement. With Santa's luck- I was approved for a new lease and worked with Matthew in the finance department. He too was polite and meticulous throughout the whole financing process and made sure I understood the terms of the lease agreement fully- and of course without hesitation i signed the dotted line! Within a few hours, I walked out of the store with a brand new 2015 VW Jetta. I'm not sure how they did it with no downpayment, a not-so-stellar credit score, and a hazardous underwater RWD trade-in. Thank you to everyone @ Tynan's! You guys made my Holiday a little bit sweeter! I'll be safe on the road all winter and it doesnt hurt that its a fun little car to ride in! read more