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    U.G. Sat Tech & AV System

    5.0 (1 review)

    Services - U.G. Sat Tech & AV System

    TV mounting

    Home theater calibration

    Home network installation

    U.G. Sat Tech & AV System Photos

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    4 years ago

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    Charles Mitchell Custom Media

    Charles Mitchell Custom Media

    4.8
    (18 reviews)

    Charles did a great job helping us mount three TVs. One in our bedroom, one in our family room, and…read moreanother in the game room. He did a thorough job for all of them and even did the electrical to make the wiring more clean. Reasonable cost and highly recommend.

    Actually the cameras are once again not recording playback video. After Charles brought the NVR…read moreback yesterday 11/23 it recorded playback videos for half a day. It's not seeing the HDD again when Charles explicitly told me he replaced the HDD with a brand new one. It's not recording and saving any playback videos again. See attached screenshots I used Charles to install my security cameras at my house. I don't know about $3000 for the equipment and including labor about a month or two, and I noticed that the video was not recording with sound and Charles did not know how to troubleshoot this he had to troubleshoot it with Lino Vision where he bought the equipment. Since I was not getting the resolution quick enough going through Charles Contact, Liono Vision, myself and resolved the issue. On top of that when I asked Charles if he did this for a living, he said yes I thought he owned the company and he did it full-time with his company. He actually works for another media company and does this on the side so that was a red flag issue right there? Less than a year later, I've noticed that my playback video actually wasn't there. I'm getting an error code and went into the configuration and the NVR is now stating it's not seeing a recognizing a hard drive. Once again, I contacted Lino vision support they promoted into my computer and using the web interface of the NVR as I showed them. The hard drive is not being recognized NVR's use a mechanical hard drive so it's probably failed. They won't warranty it because they said that the company who bought the equipment submitted that they returned the NVR and all equipment to them, so I'm not sure what Charles is playing with the wholesaler that he buys the equipment from. But none of my equipment will be warranted because the manufacturer where the wholesaler shows that the equipment as returned and I showed them the bill of sale and the invoice and I said no it's not. They said I need to take it up with Charles. Needless to say I'm sure I won't get anywhere with him.

    U.G. Sat Tech & AV System - tvmounting - Updated August 2026

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