Such a great post office. The employees are professional and very patient. I really liked how they are readily and willing to answer any of my questions. I always feel confident when coming to this location. I know I will receive whatever help I'll need and confident my mail will ship and arrive with no problems. read more

U.S. Post Office - Post Office - Post Offices Near Me - Tampa, Florida

muy bien atendida por un señor q se llama Javier, ojalá mas personas como él de efciciente y buen trato

No one answered the phone. Multiple times Need package picked up. Yesterday Thank you. Called 16 times so far with no answer read more

They have a problem with delivery to our correct address. Sometimes they even deliver to another cite altogether.

Haviaer is one of the best workers there, he is extremely understanding and nice to talk to you. He was patient and knowledgable and made it worth waiting in the long lines they get sometimes. I love that guy read more

The absolute WORST delivery service I have EVER encountered. In a few month period, this postal office managed to leave my rare & expensive antique glassware at the wrong apartment (whose residents never cared to return the package), not forward ANY of my medical bills (which put me in collections for one bill-- jeopardizing my credit rating), & not forward other important mail. I cannot express how POOR delivery service is regarding this postal location. The building staff manning the lobby has always been very friendly & helpful, but that doesn't help w/ my missing bills & package. Management needs to be FIRED (or in the least demoted) for allowing such horrible forwarding & delivery service to continue; this location has a long history of problems, perhaps including apathy. read more

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I'd give this no stars if I could. how the fuck do Yall think it's good to leave a package at the mf postal? like put that at my damn door. Im reporting your location to corporate--best see that Yall better change. couldn't get my formula for my baby--and now Yall can't redelive? fuck Yall. read more

Rude workers as always. Didn't help me and told me to leave essentially, before even talking to me. I had a return and was gonna ask if I could tape up the bag or buy a new one and she rudely calls me out when it wasn't even my turn and tells me "we aren't selling you a bag" while shaking her head. Like I said before she hadn't even let me say a word because it wasn't even my turn. read more

Good service and my mail was not lost or damaged. Good post office to use for all your post office needs. A-oK! read more

U.S. Post Office - Service desk area - Post Offices Near Me - Tampa, Florida

Did not deliver to my address now I have to file a claim, they also do not pick up the phone because they know these issues continue and lie to their customers that the package is delivered. They stated it was delivered we also waited prior to it says delivered outside package said delivered as we watched the mail guy not even come. Even had to check the entire property because it was no where to be found. HORRIBLE SERVICE! read more

Sorry, I wish there was a negative rating. Yesterday, our postman delivered my mother's Christmas present from her granddaughter. The man dropped a package labeled fragile, over the gate into a concrete sidewalk. It completely destroyed the gift. It was a large manger scene musical snow globe. When I went to the post office, guy I spoke with passed to to another, and then to another. This guy, said sorry. It was left in a secure place. Does this look like a secure package? I asked, he said, it could have been damaged during shipping. I showed him photos. He still would not take responsibility for his employee who failed to perform 1 job, it's not hard. Deliver a package. I asked why didn't he leave a package note for me to pick up at Forest Hills post office in Tampa Florida. I was told, they don't have to. When my mother told her granddaughter about what happened, you could hear her crying thru the phone, completely heartbroken. The folks at this location are horrible human beings. I will never use the USPS -BS service for any of my shipping needs again. Gift $67.50 Shipping $25.79 read more

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absolute worst!!!! the postman claimed he left the package at the door (in an open area where anyone can come and take up the package) because he is not allowed to "take back the package"!!!! now my package is missng with my valuables! absolutely ridiculous read more

Every time I think this place cannot be worse, they find a way to to to make it happen. Within a week they have lost my new debit card that showed up in my informed delivery and lost a package I dropped off in a drop box 3 days ago. They will lie to your face and don't care at all about you or your issues. read more

A seller at the location is currently trying to send a package to NY, already paid for overnight shipping, but is refused a receipt, or tracking number - the seller also states that the personnel is being non-cooperative with requests/"no-refunds", etc. it is not fair to the seller, that already paid, to not have a receipt or have ANY PROOF that he mailed a package through the most respected mail service in the country. read more

I've never seen a post office so stingy about providing tape. They don't have enough tape for themselves, they don't have enough tape for you to purchase, and when you purchase the only tape they have and you ask to use the clear one to make sure your label wont rip and the bar code can still be seen they give you 1 medium piece to make it work... Make sure your box or package comes ready to go if you're here because they wont tape it for you, they won't close the box for you, they won't help you with supplies, just shipping it out and collecting your money. read more

You guys need to start drug testing your workers, there is no way that a government job has so many slow and confused workers. every time i walk in it takes 30 minutes just to talk to someone. every front desk person there is either high out their mind or just found on the street and given a job. been trying to solve a problem for 2 weeks no one answers the phone no matter how many times you call, when you show up and try to solve it in person everybody acts confused and doesn't know what i'm talking about. i'm just amazed, no way can any post office be worse than this one. START DRUG TESTING THE WORKERS!! read more

I'd rate them 0 stars . Do they not hear the phone ringing ?? Like I'm confused the post office on Bruce b downs answers . This ghetto raggedy place . read more

This location is terribly understaffed. One customer sat waiting to complete his shipment because his agent was on lunch, another agent told him his shipment would be finished once the other agent came back from lunch. That is unbelievable. Employees that were working were very friendly and apologetic, but this location is desperately understaffed. read more

I noticed delivery driver made an attempt but wasn't able to deliver my package called the station they had the same driver to redeliver the package within 10-15 mins later. Great customer service. I appreciate you guys! Happy New Years to this entire staff. read more

I don't know why I keep coming back here!! Only reason is My P.O. Box is here and my job is near. EVERY SINGLE TIME there is a wait beyond 40-45 min ! The priority box is often jammed. During rush hour (4pm and after) there is someone at lunch (there is only 2 hours left and lines out the door!! Why are you on lunch now!???)!! Management needs to step up!!! read more

The Forrest Hills Post Office is the absolute WORST post office I have EVER had to deal with. First off, it is next to IMPOSSIBLE to get anyone on the phone at this location. The delivery service stinks and now to add insult to injury, one of my Insurance Companies cannot release any information to me because someone at the post office has apparently arbitrarily changed my address on file. How can they do this? Because the address I gave them is NOT the same one they have on file, due to change of address, I am unable to get any information. This post office location has sent mail back on more than one occasion and nothing I try to do seems to matter. Trying to take care of ANYTHING with this location is next to impossible. read more

I've tried calling them six times over the past two hours, and I've gotten no answer. It just rings and rings until it hangs up - and I don't even get the chance to leave a message. I have important mail that has been missing, and I was told on July 24th that it should be in my mailbox soon and it hasn't made it that far yet. I only want to call and see if they know what happened to it, and I haven't been able to reach a soul. read more

This branch P.O. is lousy! They don't care about your mail! I have a check that comes in once a week and one of them got sent back! Now, I'm expecting an important pkg from South Africa, I called them w/ a tracking package number and the guy was really rude! And acted like he didn't even want to take my call! I had to tell him I had the tracking number! "Okay what is it..." Is the answer I got! If this branch gets so many negative reviews? WHY isn't it shut down? read more

This places gives me a headache every time I go. You can't be there for less than half an hour because there is without a doubt a line out the door at all times of the day. There aren't enough postal workers there and the ones that are working are slow. It also doesn't help that most of the time the priority shipping boxes and envelopes are missing from the lobby. Avoid this place at all costs. read more

Just visited the Forrest Hills Post Office this afternoon. Just mailing a large envelope ($1.20 stamp). Automated machine in lobby broken so I had to wait in line behind 4 others. Still took 15 minutes. Employees doing the stereotypical postal shuffle slow motion and zero common sense just following procedures. Dirty lobby to service 3rd world customers with civil service Union protected employees with no incentive to excel. Sad. read more

3 or 4 weeks ago I came here and got great service. There was a black man walking around dressed in a suit helping everyone out and was very charismatic and cracking jokes. Great! This time I walk in the front door and there are 3 workers at counter and 2 other people being helped. Empty store for a change. Hispanic guy at counter maybe mid 40s says " I see you have an open box and need to purchase tape". Now the other times I've been here I came needing some tape and was given the tape to use. I tell the guy" they usually just give me a little tape". And he says " oh so you just expect free tape, oh I see how it is" lol. Um what?! Never say that to a guest, a customer... So I left will always use ups. I will also tell everyone to stay away from this location. He could easily have said " sorry but we only sell tape" boom, that's it!! I would've been fine with that, explain what needs to be done. Bye read more

On my fourth attempt to try to pick up my package I spoke to the manager there Craig. He assured me he would contact the mail carrier and call me back. That never happened. Came back a week later and his excuse for not calling was "I was busy. Your package is insured file a claim online." I dread having to go to this location and refuse to unless I absolutely have to. read more

The nicest people to work with. Just went there they were very busy. They were very attentive went around and asked to help many people. Apologized for the wait. I passed two post office to go to this one. I only had to wait five minutes but yet they were concerned. read more

The carriers out of this location must be special for 8 months I e been telling them that they are putting the wrong mail in my box They are still doing it.When u call this location there is no one higher than a supervisor to speak to,I just advised the carrier on Saturday when handing her back the mail and what happens today they still put the wrong mail in my box.....total BUTTHOLES!! read more

This post office may have poor workers because of the manager if you put a unprofessional don't know how to deal with customers thinks his ego needs to be stroked person to manage it's going to fall apart I spoke with the manager about 10 minutes ago I explained my situation he doesn't want to understand what I'm saying but insist I understand what he saying okay trying to calm myself down I said listen listen then he's going to turn around and say I'm being rude because I said to him listen listen so I then said back to him how am I being rude I use no profanity I'm not yelling and screaming I'm trying to talk to you call me then he hangs up the phone on me any event no manager is supposed to hang up a phone on the customer especially if they're not using any profanity on yelling at you if you had a bad day or are your job is putting too much pressure on you give the position to someone who can deal with it because it's obvious this post office manager thinks he's the boss and he needs to be put in his place read more