HOLY CHAMOLY. We got picked up in a BMW within 5 minutes of placing our order!!!! I will be avoiding the nasty and dirty tax cabs in Salem. Get the Uber app on your phone and give it a try. My husband said it's in most major cities. Super KOOL! read more

, have been employed by Uber on and off for the last couple of months. The experience is absolutely horrific! I hate it! The apps for Uber freezes constantly, pick up is continues to tell me to pick up the items. Sometimes when I'm on route to deliver items, I have to put the address into my own phone. Also, many times it gives me the wrong direction to the delivery point. I make such shit money wasting time sitting in lines, trying to find items at a shop and delivery gig. They sent all these surveys and they continue . No one from Uber has ever called me. I hate this job! read more

I just mentioned to the Uber driver that he made an illegal lane change in an intersection & he told me get out of my car! He kicked me out near the bottle drop in Portland, OR very unsafe area to kick someone out! Mentioned this to Uber & they have blanket statements like, I am very sorry & you will not be matched with this driver. Sorry for the inconvenience... Learned my lesson don't ride Uber X... poor customer service as the driver doesn't take their job serious. Definitely ride with Uber comfort & most of the time it is a nicer car & the individual is more respectful! read more

I am a disabled senior who had come out of the ER at midnight in Portland after a devastating visit that I had told him about (I have osteomyelitis in my foot so I can barely walk, and he did not offer any help at all with putting my bags in the car including making me struggle with a strange handle on the back door while he sat behind the wheel). There was a lot that this driver did that would have provided enough reasons for any employer to fire him. However, the unbelievable thing was that after I had managed to finally load myself and my bags into the back seat, he said that he would not have taken the ride if he had known how far away my destination was because he had to get back to Portland by 2 am so he could be a designated driver for his girlfriend and her friends who had been partying (drinking) all night. So, he said he would cancel the ride and put me back out in the parking lot with a noticeable shortage of drivers if he felt he could not make the round trip in the amount of time he had. When I said, "Oh, no, please, you can't, how will I get home?" (Albany is about 75 miles away from Portland). He said, "Yes I can. Don't tell me what to do. I can do anything I want to do." I figured that he could do it if he left right away, so I asked him to compute it. Since it computed to him being able to make the round trip drive within minutes of his allotted time he said he would, but boy did he make me pay for it in many ways during the ride to Albany. There is a lot more to this story, but there are two reasons I decided to write this review: 1) Uber felt I was asking for extra services when I commented on the driver's lack of compassion and said that if I needed "special treatment" I should move somewhere where the drivers get "special" training. Huh? 2) The trip cost me $104.00, and I asked Uber to refund at least part of it because the driver basically threatened me, and I was terrified that I wouldn't be able to get home! Uber's response to my sense of panic when the driver threatened to cancel and put me back out in the parking lot was that they don't give refunds for "rudeness," but they were willing to cover both issues with a $5 credit toward my next Uber ride because they were so grateful for my customer loyalty; give me a break! In closing, I have two questions for Uber. First, "If the driver had not been informed about the drive's distance, why not, and was there a way for him to find out before taking it? If not, then is Uber's policy that it is OK for the driver to cancel on the rider for any reason up to the time of arriving at the rider's location with impunity, but the rider will be penalized if he/she cancels the ride for any reason long before the driver arrives at the pickup spot. Second, "Is it OK with you for a driver to take a job conditioned on whether he still wants it after he's arrived to pick up the rider (especially in a situation such as mine), and shouldn't riders be aware of that policy so they know they are taking a risk by "confirming" a ride that the driver may cancel for any reason, even after arriving at the rider's location? Dear Reader, Thank you for your attention. I hope I have provided information that will help you avert situations where you risk financial loss and being exposed to unexpected danger because Uber's policies dictate that their drivers will not be held accountable for the kind of unacceptable, costly, and potentially dangerous behavior to which I was subjected. Stay safe! read more

I needed a ride to the car dealer to pick up my vehicle . The local cab company was not available until later on , so I used Uber for the first time . My driver was Lorna , and I couldn't have been happier . She arrived not long after I submitted my request , her car was clean , and she was a very good , careful driver . I was totally comfortable getting my ride from her . And she is a very nice lady to boot , clearly enjoys her job. Highly recommend her if you are lucky enough to snag her for your ride ! My trip was from Dallas to Salem . read more

I flew into PDX and requested an Uber to a nearby hotel. The price was $23 and by the time I was picked up the price changed to $45. How can a price double especially since it was around noon on a Friday and the airport was not busy? The driver had no idea why an 8 minute ride would be $45. read more

I was evaluating the cost between Uber and Lyft before I signed up and while I was checking out Uber it seemed really easy to sign up. Mot much information or third degrees or anything, so before giving them any information besides my email I stopped the application progress and was trying to check out Lyft but something came up and I couldn't do it right then. Two days later I saw on my debit account card that I've been charged $9.99 I don't know how they got that account number I don't know how they got anything except my email but they charged me $9.99 and I'm not even signed up. These guys are shading they might be Chinese or Russian I don't know they what kind of business practice they practice but I would stay away from Uber just on this account and experience,that's why you don't see them that much anymore people are tired and fed up with being nickel and dimes. I don't need my taxi service to do it. My Banks already got a hold on that , thank you bye-bye read more

don't ever use in portland! they rip you off! just tried to charge me $30 to go 1 mile! this should be illegal! they remind me of the crooked cab drivers that used to pick you up at mclaren airport in las vegas and take you to the strip! 2.5 mi and they would try and charge you $40! read more

Best Uber service i have ever had. She picked me up in 6 minutes and her ride is New. Very interesting driver. She joined Uber a week ago! Fantastic! Stacie, good luck! read more

We offer quality and technology never forgot about our knew opportunity serves, technical know-how is best.

I drive for Uber and I understand from a rider's point of view that there are some bad drivers. I hope to take you for rides around Salem and Portland. read more

Fast service, reasonable price and we got picked up in a new dodge truck instead of a stinky mini van, like most normal cabs. Try it out

I should not give any stars. I have been unable to get a ride to the Portland airport for days. Always "no cars available ". Guess I need to try Lyft read more

I used uber from Portland to Salem had a nice scenic drive! Great driver wonderful conversation