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    uBreakiFix by Asurion

    2.9 (60 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

    Services - uBreakiFix by Asurion

    Desktop computer support

    Device support or repair

    Laptop support

    4 More Services

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    uBreakiFix by Asurion Photos

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    Makes sense why he didn't want to help me.
    Marisol L.

    Attempted to drop off two laptops we were having issues with. Shane greeted me with an attitude and was pretty rude immediately. Told him the issues I knew of and asked if he could run a diagnostic. I wasn't entirely sure. Stated he needs more information than that. So basically wanted me the customer to tell him how to fix it. I don't know that's why I'm bringing it to them. He seemed more concerned and eager to take his smoke break. As I was leaving he followed me outside and lit a cigarette. Horrible customer service. I guess he only wants customers who tell him how to do his job.

    Esther S.

    My roomie's unlocked Samsung phone stopped in the middle of updating. She was able to get help from a representative regarding her phone and they directed her here. The techs here did a great job doing a factory reset for her phone and making it work in 30 min! She was even able to get all of her apps and data back. I really liked their service in being thorough and making sure that it worked before letting us leave. They had us wait a couple extra minutes to ensure that the software update went through. It did. 10/10 great service and friendly guys! Limited selection but mainly otter box cases for Samsung phones.

    Seaufy Peg F.

    Javante and team at ubreakifix at W. Anderson Lane put the U in everything they do. So cUstomer-centric. All aspects of service, knowledge, problem-solving skills are apparent. Thank you! A word to corporate: Uniformity is out! Is it out in HR? No. Out in pricing? No. Out in regulatory affairs? Nope. However, uniformity IS OUT at the location/store level. Who wants to walk into a gray, black, and white, blahhhh service center. No one does. Each store can be allowed to show some personality. Example; Halloween is near, football season is now, and because of the pandemic so is hockey, basketball, baseball, archery, golf, poker, and bear hunting, etc. As always, common sense reigns by omitting religious and political signage. Have fun! Show your community, neighborhood, city pride, or school or family pix. Do something! It enriches the cUstomer experience, builds relations, and relationships build profits. Regards,

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    1 month ago

    Jimmy and Ethan were great, they were able to fix my old phone quickly! It was an easy fix and they were very nice and efficient!

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    UBreakiFix

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    13 days ago

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    UBreakiFix

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    11 months ago

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    UBreakiFix

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    2 months ago

    I am 3 for 3 getting phone screen and screen cover replacements completed here quickly and well done.

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    UBreakiFix

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    3 months ago

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    4 months ago

    Myra was supper patient and helpful we really felt comfortable and like we where heard

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    UBreakiFix

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Such quick service! Very friendly and helped me out so quickly. I had a small camera repair and they did it so quickly and efficiently.

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    2 years ago

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    7 years ago

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    2 years ago

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    2 years ago

    We had excellent service and quality communication, and the value was immeasurable. I will definitely return to do business here again.

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    6 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    Autumn at uBreakiFix was awesome! Autumn and her crew quickly fixed my son's iPhone, and was so helpful and kind. Highly recommend!

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    4 years ago

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    2 years ago

    Austin and Autumn provided outstanding customer service. I'll be back again. Cleaning was quick & thorough.

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    4 years ago

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    2 years ago

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    2 years ago

    Knowledgeable and courteous people. Repaired my laptop's non working cooling fan. Will use again. Recommended by my software engineer son.

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    6 years ago

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    3 years ago

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    3 years ago

    Wonderful service, my phone was repaired on time and I was able to transfer all my files with no problems at all!!

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    6 years ago

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    UBreakiFix

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    3 years ago

    Attentive, kind service. I didn't have an appointment, but they were still able to replace my screen in less than 2 hours.

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    5 years ago

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    5 years ago

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    5 years ago

    Reliable service and fair pricing on an iPhone screen repair. Responsive to questions and good turn-around time.

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    UBreakiFix

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    3 years ago

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    Page 1 of 2

    Ask the Community - uBreakiFix by Asurion

    Review Highlights - uBreakiFix by Asurion

    The techs here did a great job doing a factory reset for her phone and making it work in 30 min!

    Mentioned in 2 reviews

    Read more highlights

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    We bought a refurbished Dell computer from this business after our older refurbished Dell machine…read moredied. They transferred our data to this newer machine, installing Windows 11, which resulted in a common problem: only one of us (the original "administrator") could now open their documents. When we went back for help on this issue, the Repair Connection specialist washed his hands from it. He'd been paid already. Beyond that point he didn't seem to care. We ended up finding Frankenstein in North Austin, quite far from our home, but oh, such a difference in expertise and attitude! Problem solved, first trying to fix it remotely and failing, then taking old and new computer to Frankenstein. I do not intend to return to Computer Repair Connection. Maybe Frankenstein will open a branch in South Austin in the future. I would love to have that happen. Sara

    They are clowns. They didn't keep their commitment on when my computer was going to be ready. The…read moreowner called me entitled. Not a good way to speak to customers and I didn't get my computer done. DO NOT USE THEM. THEY ARE HORRIBLE. Juan, I see your comments below. You all said you would have it ready and did not keep your comment and then treated me poorly by yelling I was entitled. You all lied to me and then called me names. NOT OKAY. PS potential customers - they give a discount for good reviews that is why they have good reviews. Don't be fooled this owner and his team lie and dont do good work. PLEASE DON'T WASTE YOUR MONEY. Go anywhere else.

    uBreakiFix by Asurion - mobilephonerepair - Updated June 2026

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