I went in just after they opened and there was already 2 people in front of me. Both of them brought in different issues and the person running the show was an absolute professional. Walked them through the process of what they'd do, gave them a timeframe for completion, and had a smile the whole time. I had a quicker issue to resolve than the other two ahead of me, so after they dropped off their devices (one phone and the other had a handheld Nintendo Switch), I explained my problem and they fixed it right away! No nametags, but on my way out, another employee walked in and (from what I heard), he called his coworker Ivy. So thank you, Ivy, for the quick and courteous service! read more

Great costumer service , i was helped as soon as i arrived , this place really values customers i love their honesty very helpful i would highly recommend this place read more

I called in and spoke with Kevin to inquire about replacing the speaker for my Samsung S20 Ultra cell phone. I was told the part would be in within 3 business days. After a week had passed I called in and spoke with Evan and was told that Kevin was wrong that the speaker could not be ordered since the phone was so new. At this point I was frustrated but understood that they were at the mercy of Samsung making the part available. Evan suggested that I try back in a month to see if he was able to get the speaker then. Since I use the phone for business and can't be without it I decided take Evan's advice. After confirming that the part was available with Evan I decided to have them fix the phone. So last week I went into the store and Evan was there. Upon looking at my phone he immediately told me that I needed to have the back glass changed and it would cost $120! I told him that the glass wasn't cracked and removed the protective screen cover from the glass revealing the UNCRACKED glass. I then told him that the speaker was damaged so he called the phone from their office phone. He quickly decided that there was nothing wrong with the speaker and told me he couldn't fix the phone. I tried to show him the problem but he would not listen and very abruptly stated that Samsung was the only place that could fix my phone! This was when I asked him if I could speak to the owner or a manager. He immediately asked me to leave and refused to allow me to speak with the manager or owner. He threatened to call the police if I didn't leave and was very rude about it. I told him to either call the police or call the owner but I wasn't leaving without speaking to someone about how he so poorly treated customers. After he realized I wasn't leaving he called the owner Kevin. Just like I thought Kevin was very interested in talking to me about the repair and the way Evan had treated me. While I was on the phone with Kevin his cell phone dropped. I asked Evan to please call him back and again her refused and threatened to call the police. So I got a card from him with the owners name and his name on it. As I walked out Evan locked the door behind me as if I was some sort of criminal. Never did I lose control, never did I raise my voice to him, there was absolutely nothing about how I carried myself that would justify his actions. I sat outside in my truck considering how I wanted to handle the situation. Within a couple of minutes their service truck parked next to me. I asked the driver if he knew Samsung phones and if he might be able to help me. This employee was friendly and was answering my questions until Evan opened the front door and yelled at me to "Stop Harassing" his employees. I apologized to the employee and thanked him for his help thus far. It was his comment that the owner was probably at the Downtown location that helped me get in touch with Kevin again. I called the Downtown location and left a message for Kevin. Kevin called me the following day to discuss what had transpired. He apologized for Evan's actions and offered to resolve the situation. I was a bit reluctant but since hw as the owner I decided to give them another shot So we setup an appointment for Monday at 11am when he would be in. He asked me to call the shop to ensure he was there but unless some unforeseen emergency came up he would be there for me. At 11am I called and the call went to voicemail. At 11:15 I called and the call went to voicemail. I can only assume that nobody was there and have decided to take my business directly to Samsung. Again, Kevin the owner has my phone number and could've called to follow up but chose not to. After all if you owned a business and knew of a customer who wasn't satisfied with your services doesn't it make sense to ensure you handle it? Evan has absolutely zero customer service skills and should never work with the public. I NEVER suggest doing business with this company. I encourage all to find another local repair facility or send your devices back to the manufacture for repairs! read more

What can I say?? Over delivered on a repair that looked bleak. Great work, attention to detail and a great value for the money! I will DEFINITELY be back "when" my next breaks...haha! read more

My Grandson's cell phone wasn't working. We brought it in & uBreakiFix got it working in seconds! Very pleased. read more

My phone screen was completely shattered, Just when I thought my phone was unrepairable I thought to bring it to uBreakiFix . I was greeted by Mob at the Temecula location, he was very approachable and knowledgeable. And he made me feel comfortable leaving my phone with them. the technicians were able to fix My shattered phone and they did a great job ! You can't beat the price and the service is phenomenal thank you so much Mob for all your help. God bless you! -C Webb read more

I needed to have my iPhone back glass replaced. They fixed it flawlessly and affordably! Great customer service as well. It was super busy, but my phone was still fixed in a few hours. Highly recommend read more

I spoke to this repair shop over the phone for several minutes to make sure that they could fix my phone. A simple battery replacement for my Google Pixel 3. The guy asked several questions, thus he knew exactly what I needed when he quoted me $79.99. Two days later, when I brought my phone in, the price had skyrocketed to $109.99. Bait and Switch, I can't trust UBreakIFix, neither should you! read more

Evan is the best! He fixed my phone screen within an hour and did a wonderful job on it. I would highly recommend this tech repair store for anyone looking for an affordable and efficient fix. read more

They replaced both the battery and charging port in my iPhone 7 Plus and both are working immaculately. Highly recommend checking this place out for your electronic needs read more

Great place, customer service was amazing and they handled my phone warranty fix. Even after issues of no fault to ubreakifix, they made sure my phone was fixed and returned back to me as fast as possible. I recommend this place 100% read more

Very helpful, friendly, thoughtful with timing and completed the repair and more. Would recomend read more

Great customer service and very friendly! Rates were fair and reasonable. I was very happy with the repair of the phone! read more

uBreakiFix by Asurion - Repaired iPhone XR - Electronics Repair Near Me - Temecula, California

I was desperate to get my cell phone screen repaired immediately as I use it in my classroom as a teacher. The staff was kind and understood the urgency. They had it repaired and ready to go withing two hours. Great group of people! read more

My Note 9 screen was replaced professionally, expediently and price was fair. Staff was very friendly and accommodating. Repair tech went above and beyond to get my phone up and running (and ready for Halloween night), even though he was the only worker available that hour. Thanks again! Marcos M. read more

Took our phone with a cracked screen here under a warranty claim. Came back two hours later and was handed a phone with a screen with 10 times the damage and told the phone was "bricked". Customer service is horrible. Guy told us that all the data, pictures, etc. are gone and phone is dead and there's nothing he can do. Then tells us this is the second phone this has happened to today. Oh and btw he wasn't wearing a mask. This place was a joke. read more

I found uBreakiFix after an online search and was impressed with the reviews so I brought in my iPhone to have the cracked screen replaced. The staff was exceptionally helpful and answered all of my questions. The repairs took less than 2 hours and my phone is like new. The price was more than fair and I couldn't be happier with the total experience. Their excellent reviews are well deserved. This will be my go to repair place from now on. read more

Brought in my phone the charging port was not working properly and I the fixed it and they didn't charge me a penny to fix it I was amazed this is a business and I offered to tip or pay them and they suggested that they were not charging me for anything wow Kevin is the guy to ask for excellent job guys. read more

Excellent customer service, quick repair and conveniently located. I would recommend this place to others!

My go to place to fix my IPhone 7 screen. Professional and speedy. I recommend to anyone!

Left my IPad for the day to get screen fixed from being cracked. Knowledgeable and provided me with estimated time to complete during the day. Friendly service. read more

Really great customer service! Fixed my phone in a timely manner. My cracked screen is gone! Thank you for the work you do!

Awesome customer service. Got my fix quick and easy. Great prices as well. Would definitely refer my friends and family.

Very good speedy service! Staff helped also with suggestions and direction. Very Knowledgeable. Thanks so much!

My first iPhone was purchased in 2008. Until now, through many upgrades, I've been fortunate when it comes to screen damage. Now, in a period of less than 8 weeks, I cracked the glass on my XS Max - twice! The first break left the home screen undamaged. This time the whole screen went black. Both times I took it to these guys, and in a matter of a couple of hours I had my phone back. And both times, it was the same price. Unlike some screen repair services who try and replace just the glass, these guys replace the entire front unit - glass and LED panel. Thought I was going to have to fork over for a new phone, but I'm back in action and my phone looks like new! read more

The gentleman was very kind, professional and knowledgeable. My sons phone was fixed in less than an hour.

They were professional, fast and fixed the game system. We were charged what was originally quoted.

I called them right before closing as I was passing through Temecula. They were helpful over the phone and agreed to take a look at my wife's phone if I could get there before they locked up. I just made it and they didn't complain. They were completely professional, courteous and friendly. Fortunately they found a quick fix for the phone, shared some recommendations with me, and represented the company in the best manner possible. I'd gladly use their services again and wish more companies were equally invested in this level of customer service. read more

Went to UBreakIfix, because, I had a horrible experience with another repair shop in Riverside. The front and back screens on my phone were cracked. The Riverside store charged me $400 to replace both screens! I went to this shop because after installing the screens; my camera lens was blurry and the back screen had cracked within days of being installed.. Come to find out; the back lens was a Chinese knockoff and defective. UBreakIFix installed an approved Samsung at a fraction of the other stores price and my camera works great now! read more

These guys were very friendly and efficient with their service. If I have any problems with any other electronics, they're the ones I'm going to. read more

I came in as a walk-in today and my broken phone display was good as new in 2 hours! I paid half of what I was quoted by another repair shop. The employees were friendly. Definitely recommend. read more

Really chill, really helpful, and really fast. Replaced and fixed my battery for my iPhone 11 in less than an hour and were great all the way through. Highly recommend vs actually dropping off your phone w Apple, whom are kinda 50/50. read more

I took my laptop in to uBreakFix be repaired. The guy said I should buy a membership, will be cheaper. It turned out to be fine Asurion insurance. And I should bring my laptop in in 30 days, then file a claim with asurion, then cancel Asurion once I get my laptop. Was a very sleazy confusing interaction. He gave me a number to call to cancel Asurion. The number took me strangely to Verizon tech support, which was no help at all. The whole interaction was not up-front and clear. Never going here again. read more

I had an issue with my laptop. Since this place has good reviews on Yelp so I decided to take my lap top here to get it fixed. I dropped it off on Sunday and pick it up on Thursday night because it had to be sent to the lap. Mobin was the tech who helped me. He was very kind and patient. The place was closed at 7 pm but he waited for me way past 7 since I was driving from Redlands. My laptop works well now. Thanks to uBreakifix, Mobin and the team here. The price is 150 which I thought was very reasonable. I will definitely come back to this place read more

Unlike their neighbors, nothing Bundt cakes, this manager let me in 20 minutes before they officially opened and was very pleasant and personable and helpful. This is our fourth time using this company and every time it's a fair price and they get the job done quick. read more

The men that helped me out were super nice. The whole process was easy. 4 starts because they said they'd be done by 12:30 and it wasn't done until 1. But everything looks and works great. read more

Made an appointment on line , received a call within 5 min to confirm my appointment, went to my appointment, they were very professional and fixed the broken glass on my phone with in an hour , charged me what I was quoted which was $80 cheaper than Best Buy ! Thank you very much for your excellent service ! read more

Just wanted to share my experience with uBreakiFix Temecula. The businesses I manage use iPads for customer service, and unfortunately I had an iPad Pro that had a broken screen and I needed it fixed. I called a few other places before calling uBreakiFix, to see if its fixable and to get pricing. I kept getting wishy-washy answers, and even someone tell me yes, but eventually they no showed my service appointment (was a mobile service) because he didnt have the part after all. Then I ran across uBreakiFix. I got a direct answer over the phone regarding a potential repair, so I brought it in for service. While dropping off my iPad, I explained a problem I was also having with my personal iPhone. They were able to address it on the spot, quickly. Evan, the manager, handled most of my service and was great to deal with. If you're looking for a great phone or tablet repair spot, with great workmanship and customer service, I highly recommend this place. Thanks again. read more

My mobile phone insurance for screen repair works only with ubreakifix. The closest store to me was 90 minutes away. When Kevin, the owner saw the repair order come in and the distance I had to travel, he called to 1) find out when I wanted to come in, 2) make sure he had the parts for the repair, and 3) did the complex job in 3 hours, so I wouldn't have to come back a day or two later. Kevin's proactive communication with me was an unexpected delight and he did a great job on the repair on my new fancy Google Pixel 3. When I picked up the repaired phone, he had a few minutes to show me the complex peices and tools needed for the repair. As an engineer I'm always curious about that kind of thing. All around great service and knowledge! Highly recommended. read more

In my years upon years of owning phones, this is the first time I've had a real issue which at first I didn't think was even an issue, just some spot where video or pictures were that way until my sister saw it and said I should get it checked out. I had a black spot on the bottom left of my screen. I thought I better check if my warranty is still active, I got online and called Samsung, they said to schedule an appointment online through their website. I did, got there about a quarter to 5. The man at the front looked at it and he said, yea, you have dead pixels and that spot was only going to get larger. He took my info, checked the phone info, said its covered by warranty and said to come back in a couple hours. I got back to shop about 10 minutes to 7pm and my phone was in the final test phase and when they brought it out, it looked amazing! the phone is a Samsung S10+. All this to say, I was very worried that I would have to send the phone to Samsung but luckily, this place is partnered with them for repairs, all parts are original Samsung as the owner showed me the screen and parts. They restore back to Samsung's standards. I was beyond pleased with the quick, hassle free, warranty replacement of my phone's screen. read more