To the very competent, kind and hardworking young man that was working today, thank you. To say the…read moreleast, this young man deserves a raise, a promotion, and recognition. I came in with a screen glitch on my iPhone. This was stressful for me as my medical device is fully controlled from my phone. (Before anyone comes at me, yes I have backup options, they just are not as effective.) The young man quoted me and told me to come back in a couple hours. I expressed my concern with it controlling my medical device and he told me he would get it done ASAP. I sat in the shop and read my book while the shop kitty slept in my lap. What I witnessed over the next hour was impressive to say the least. He was the only employee. Person after person poured into the shop. One after the other he took the time to address what they needed and was polite and patient with them even when the person did not deserve it. He finished my replacement in an hour. An hour, that's it. In that hour not only did he replace my screen beautifully, he answered the phone, assisted customers with finding products, assisted customers with their phone issues, and answered customer questions. This young man did the job of at least four employees. I regret that I did not catch his name. If the business sees this review, I was there on 6/25/26 from 4pm-5pm. If anyone from that date and time leave a poor review on the business, please feel free to assume they are the customers that did not deserve this young man's patience or politeness. Highly recommend this business!

They totally formatted my fathers phone WITHOUT his permission than tried to flip the blame and say…read morehis phone made them do it. He had photos of his grandchildren the last message from his grandmother who passed away a year ago this is a HORRIBLE most DEVASTATING thing. the lack of accountability is disturbing

English: Super fair prices, honest man running it. Rare find. Inside the Yuba Walmart…read more Spanish: Precios muy justos, lo maneja un hombre honesto. Un hallazgo poco común. Dentro del Walmart de Yuba. Turkish: Çok uygun fiyatlar, dürüst bir adam tarafından işletiliyor. Nadir bulunan bir şey. Yuba'daki Walmart'ın içi. Arabic: 'asear maequlat jdan, yudiruha rajul 'amin. aiktishaf nadir. dakhil wul mart fi yuba. Cantonese: 價錢好合理，由一個老實嘅人經營，係玉巴嘅沃爾瑪入面。 Punjabi: Bahuta hī vājaba kīmatāṁ, imānadāra ādamī isanū calā rihā hai. Duralabha khōja. Yūbā vālamāraṭa dē adara. Urdu: super mansafana qeemtin, emandar aadami ise chala raha hay. naayab talash. uba walmart ke andar.

Great service I had broken back glass…read more Very vice people Communication and good price

Great service, fast, reliable and I highly recommend. I have been experiences with my laptop…read moretaking a charge. 3 power cords later, it still would only charge intermittently and if I dared to move the cord at all while plugged in, I would lose connection. I've had terrible experiences in the past with Best Buy/Geek Squad so I looked online for anyone close by. Got a quick response from Fix N Plug and he knew exactly what was wrong. After giving me a price quote, he ordered the part needed, got it the next day and was able to repair my laptop that same day. Best part is he comes to your house. Reliable, reasonable and a likeable guy. If you are ever in need, look him up FIX N PLUG. I know I will tuck away his info and he will be the first guy I will call if there is ever another need.

Poor communication and slow response times…read more I attempted to hire Fix N Plug after they responded to my project posting, but the communication was incredibly slow. The gaps between messages made it frustratingly difficult to get direct answers or establish a concrete repair plan. I am now looking elsewhere due to the lack of responsiveness.

Chase is a god-send when my IT needs exceed my capacity. I highly recommend him and his rates are…read morevery reasonable and transparent.

Chase was able to clone my OS running Raid 1 to a larger SSD. Quick turn around time and very…read moreprofessional. I did not lose any data. My CPU was up and running same day. His fees are reasonable and NO BS!!! Highly recommend.

If I could give zero stars, I would. This was the worst experience I've ever had. The whole process…read moretook three days. On the first day, the guy helping me was not knowledgeable at all. After he realized my phone was an iPhone 14 instead of the 13 he originally claimed it was, he tried to put it on me as if I had told him it was a 14. He said he would have to order the battery, but he never explained that he would call me when it came in. I called on Sunday (day two) to see if the battery had arrived. It didn't show up until Monday. I took my phone into the store so they could swap out the battery. My phone was working fine at that time. After they replaced the battery, my phone started shutting off during calls, then right after sending a text message, and again after another phone call. I took it back to them. They removed the new battery and put the old one back in, saying the new battery must have been defective. However, once the old battery was reinstalled, the phone continued doing the same thing--dying during phone calls and after sending texts. Now the phone just turns off and on by itself. As a result, I had to buy a new phone, which is exactly what I was trying to avoid by getting a new battery in the first place. They completely messed up my phone. I would not refer anyone to this place--not even my worst enemy.

Amazing for many years. No matter the problem they could help me with my iphone or any problem I…read morecaused. Always friendly and helpful. Miss you fellows. Love, Dee & Wayne Ward

I've used Batteries Plus all over the area and I tell people all the time to go here to get their…read morecar batteries done. To say I was disappointed in the customer service today is a nice way of putting it. The two female employees working today were... abrasive. When asking if we had the lifetime battery replacement already because we couldn't remember, we were treated like we were trying to get one over on them! Just totally rude.

The young lady that helped me today was amazing! I recommend seeing her when you go in!read more

I've a bad habit of breaking my phones and i have been coming to this location for over 4 years now…read moreand they have excellent customer service. Efren was very helpful. I appreciate them being open during COVID is a bonus. i would most def recommend this business to a friend. thanks again guys!

Dog shit repairs, took phone in to have a new battery installed and they broke my camera saying…read morethat it wasn't them. Don't recommend this place in a million years. They are not honest and will break your shit and blame it on you or others. 70$ still charged for something that led to more damage than it had before joke of a business fr

Came in on a Wednesday around 12pm. I came in for an Amazon return. Amazingly there was no line!…read moreAaron was the employee at the Amazon return register and he was friendly and handled my return quickly. It was a super easy and fast turn around.

Visited July 25 2026 in Yuba City. See my receipt…read more First and last time here! They do Amazon returns and a UPS station inside. I had time sensitive documents that needed to be copied and fax so I went here. Nothing like the awesome Grass Valley location! 58 bucks to copy and fax. Another 19 bucks for a fax I didn't get a confirmation on! The 2 ladies pretty much ignored me when I questioned the charges and verification that they were sent. Not only that the copier made very faded copies ! It took over 18 minutes to fax one of the documents ( 9 pages ). That's crazy! Terrible experience with unhelpful employees. I left pretty disgusted. I am taking my papers to Oroville or Grass Valley where they have good equipment and don't charge you a hefty fee! Btw..parking lot is extremely tight.