- Two weeks after I brought in my iPad: still waiting!!! Asurion Corporate states that they are organized as a franchise. Franchisee doesn't care. Corporate states: not their business... Very unprofessional More details below: - Brought in my iPad to replace battery. I tell Asurion that it is urgent. Asurion tells me that they will get it done in 24 hours - Asurion breaks screen when replacing battery - Takes two days to get new screen - Asurion tells me that I can pick up the iPad. When I come in, I notice that it does not work (Asurion did not check whether it works, before they tell me to come in). Asurion tells me to come in next day - Next day: iPad not ready. Asurion tells me to come in next day. - Next day: iPad specialist does not work today. Asurion tells me to come in next day - Next day: Asurion tells me that they broke a chip when replacing the screen and they need to mail my iPad to their shop in Texas. I tell them that it is urgent. Asurion tells me that I can pick up the pad in two days (Thursday). Next day: I call Asurion to inquire on status. Asurion tells me that it will take two more days for the iPad to get to Texas (Asurion did not use express mail to save some money). Asurion tells me that they do not know ho long it will take to get my iPad back. - I ask to speak with the owner. Owner does not care: no call back - I am still waiting........ read more

It is my pleasure to give a 5 star rating to uBreakiFix on Camelback! They DESERVE it! My Mac Pro was getting ALOT of age on it and I must say I was prepared to be told it was ready for the garbage heap when it started this grinding noise. But no! Aaron has worked a miracle in my opinion by replacing the fan as well as some other things he did that I'm sorry to say I don't know how to explain. It is working better than ever! Im a bit older and technology doesn't come easy for me. I was dreading being told I would have to buy a new machine not only because of the cost, there's the learning curve of new machine/software involved. Sorry to sound ancient! Aaron (and Justin) went above and beyond to insure I was happy with my laptop. I recommend this company wholeheartedly - awesome service, extremely affordable! Super nice front office staff (sorry I don't recall names). Thank you again everyone! read more

I made the silly mistake of leaving my phone on top of my car and driving off to begin my day. I was lucky enough to retrieve the much damaged phone and took it to UBreakIFix with little hope of saving it. Savannah greeted me with a smile and the best attitude ever. Not only did she fix the screen, but she created a work around to the home button, which was irreparably damaged, so I could actually use the phone! And she turned it around in less than 3 hours on a weekend! Best service ever. I highly recommend this business and highly recommend that you work with darling Savannah! read more

Brought my chromebook in after I accidentally dropped it and the screen slightly popped out. I couldn't get it to pop back in so I first took it to Geek Squad at Best Buy (where I bought it). They couldn't help and recommended here. Went in and the staff was very friendly. We talked about the problem and told me the possibilities and wait time. All seemed fair. Took a little over a week but I knew they were busy. I got the call and came in. They didn't charge since it was an easier fix, which I appreciate as a student. I'd definitely take a device here for repair again. read more

It was my first time using UbreakiFix, I was trying to properly place a screen protector on my new iPad and after spending an hour and a half plus 2 attempts, I could not complete the process without air bubbles still being visible. I took the remaining unopen screen protector and they were able to install it for me the same day & place my iPad into its protective case. I thought the service was great and they were attentive to solving what may be over-all considered to be a stupid problem but hey it was important to me. read more

I brought in my iPhone 16 Pro because a weird software glitch was preventing me from sending text messages or receiving phone calls. Breanne diagnosed the issue right away and had it fixed incredibly fast. Their customer service was fantastic--friendly, professional, and genuinely focused on helping me get my phone back up and running. I couldn't be happier with the experience. Highly recommend this repair shop to anyone who needs reliable and efficient phone repair! read more

I love these guys. Not only are they always professional but they always help me out no matter what is wrong with my phone. One time I was sent to them by sprint due to water damage. (Even though my phone had never been in water and was supposed to be waterproof. just from humidity in the bathroom). Wow. They were able to clean and get it working enough so that I could get my info off my phone. Thanks so much, you guys rock!!! read more

Went to the UBreakitifixit store on Camelback in Phoenix as my daughter's phone was chewed by our dog. Even was destroyed, or so we thought. The experience was a great one in respect to their service and staff. William was understanding, patient, knowledgeable and helpful. It was worth going there. Phone is working great. Alex was the repair tech and did an absolutely amazing job on the repair. read more

I can't thank these guys enough for helping me out. The frame of my charger broke inside the phone so I brought it to Verizon who unfortunately was unable to remove the broken charger. The good news is they recommended these guys and sure enough they removed it in under two minutes AND they did not charge me a dime. I promised them I would write a review...sorry it took so long. read more

I wish I wasn't leaving a review for them because, unfortunately, it means I broke my phone... Fortunately, a friend put me on to uBreakiFix and let me say they've been a life saver. I was in and out and my new screen looks as good as new. No issues at all with the new glass. Now I just need to be a little more careful so I don't run into the same issue again. read more

My computer would not start up. I took it to uBreakifix on camelback. With in hours they had my hard drive ready for me to put in a new computer. I brought the new computer to them and they set everything up. All I had to do was take it home and plug it in. This place rocks, Curtis Rocks. The team is great and very knowledgeable. Thanks read more

Took my iPhone in because the speaker had become so faint I could almost not hear anything. Glenn took it in the back room, cleaned it and it worked perfectly ...also cleaned the speaker phone and charging receptacle that had also become full of lint...all at not charge. Will definitely use them again if I have a problem. Thank you Glenn read more

My phone broke..it wouldnt turn on anymore..i came here for some help!!! Justin...justin...justin!!!! My man helped me out alot!!! He was able to fix my phone, gave me a very good price...n now im able to use my phone...n play my games!!! Thanks justin...ur the best!!! read more

they were great fast got it done in hours they reset my phone when they said it could take up till tomorrow and they called me a couple hours later I was shocked. I've had my phone screens fixed here to before and I highly recommend this place this location read more

U break I fix It was a great place to go to to get your repairs done quickly! Rose helped us fix my AirPod Case very quickly, and was very kind. U Break I fix is a great place to get everything done in the best way possible! Thank you Rose!!! read more

Glenn at UBreakIFix Phoenix was so great! He fixed my husband's phone while I waited. He was great to work with, very nice, and informative about how we could fix this issue if it occurred again. Thanks Glenn for great customer service! read more

My I phone wouldn't charge with a lightning cord and took it in expecting to pay for a port repair.. They took it in back , cleaned out what was evidently lint and got it working at no charge.... They were excellent read more

I recently cracked my screen pretty bad and the lcd was damged, needed it fixed fast and it was very affordable. I recommend third party screen, it was cheaper and i can't tell the difference read more

Went in today for a screen repair and everything works like new. Was satisfied with the purchase