I am a first time bike purchaser in order to commute via hike. The staff was so helpful to someone who had no idea what he was doing, terms were defined, and respected my budget. Test rides are done in the parking lot. The staff helping me ran along side me to help, which is incredible dedication. So good! read more

Rude, arrogant and show you with a pissy attitude they do not need your business like many of the other reviews here stated. Do yourself a favor and shop elsewhere. read more

Awesome experience here! Ask for Daniel, he's the best! I was looking for a nice road bike and had no idea about cycling at all or where to start. Daniel was so knowledgeable, gave his recommendations and answered all my questions. I didn't feel like he was just trying to sell me a bike. The store has a bunch of bikes and even more stored in the back that they can put together pretty quickly! If you're looking for other colors, they can pull up the website and see what they have at the store. They let you trial ride any bike as well. I ended up purchasing a 2020 Ruby but keep in mind that they'll work a discount with you on 2019 bikes! Finance plans-12 months no interest!!!!!!! read more

The ease of ordering online is awesome! But when i called for an estimate for time of pick up, he told me at the end of the day. When i asked specifically what time, he said he couldn't give me a time and just said i could pick it up tomorrow. I told him i was asking what time so i can go biking. He was saying that i can pick it up at the end of the day, but when i asked for a time, he immediately told me to just pick it up the next day. NO PATIENCE with customers. Great online but POOR CUSTOMER SERVICE! read more

I came in looking for an entry level cycling shoe and was immediately helped by Andre. Though UCC knowingly did not have my size, Andre still sat with me trying on similar shoes to get an idea on which size best suited me. Though he knew he wasn't going to make a sale, His time, patience, and extended knowledge was more than appreciated and further solidifies why I keep coming back to this bike store for nearly all my cycling goods & services. Thank you Andre and staff! read more

Unfortunately I had to take my bike into another shop after my tune up. Although normally, very good they missed several things another bike store mechanic noticed and fixed. read more

Purchased a new road bike today (Specialized Aethos Pro). The staff was super helpful, knowledgeable and responsive. I worked with Trevor for several hours and his input was the best I've ever had from a bike shop person. He took his time informing me about the different Specialized models and builds, explaining everything in minute detail and he really knows his stuff. He was patient and attentive. For my test rides he took the time to precisely match my current fit (seat height & position, etc.) to make sure I could really check out the performance of the bike. Something no other shop did for me during my search for a new bike. The shop has a deep inventory of Specialized bikes so I was able to see different models & colors in my size. Totally positive experience. read more

I first want to say I know nothing about bicycles and came to UC Cyclery to purchase a bicycle for my husband as a surprise after his was stolen. Everyone here are friendly and extremely helpful, you can tell they love their job and know what they're doing. They were able to help me find an awesome bike that fits my husband's size. They also took precautions for the coronavirus which I appreciate. Thank you to the UC Cyclery crew for all your help! My husband loves his new bike! read more

UC Cyclery - New bicycle! - Bikes Near Me - La Jolla, California

Awful. Overpriced. And the owner doesn't really care to help you if you're not buying a $5k+ bike. You'll feel more of a hindrance being there. What an awful atmosphere. Employees r doing their best but management is a dumpster fire read more

I started going to UC Cyclery back when they were in University City. Now that they are in La Jolla, the vibe is no longer what I remember it to be. It's not even when the same from when they first moved to LJ. The stuck pretentious attitude makes you walk out immediately. Plenty of down to earth bikes shops to take their place. Bought three bikes there. There will not be a fourth. read more

Great store and service! I drove down from Orange County as UC Cyclery was the only story to have a white tarmac SL6 in stock. They were able to quickly build the bike and pick up was a breeze. The SL6 worked flawlessly on a break in 35 mile ride this morning, thanks again! read more

UC Cyclery - Tarmac SL6 (La Flama Blanca) - Bikes Near Me - La Jolla, California

This is the second time my husband and I have purchased a full package bike set each from UC Cyclery in La Jolla, CA. VINCE made a recommendation we sell our used Specialized bikes on Craigslist and based on that our bikes were sold within hours so we went in to buy new ones! VINCE was super awesome, you guys; I'm not lying! He helped us throughout our purchase "journey" which took a couple hours (I had lots of questions) and he was a good sport when we were joking around with him (which we also did a lot). VINCE was knowledgeable, no pressure, and no nonsense. EXCEPTIONAL customer service! We are customers for life. I highly recommend UC Cyclery in La Jolla, CA for your next new bike purchase. read more

I admit to not being a very serious biker - I just started spin biking at home during the pandemic. But that's what makes me like this place - they gave me great advice for just what I needed. They've got tons of expertise, but didn't try to oversell me anything I didn't need. And they put up with my dumb questions about pedals, shoes, etc. Very professional, very helpful. read more

Still the best service I've ever experienced at a bike shop. Thanks for going above and beyond.

I called around San Diego for specific high-end chains - not important - that matched their inventory online - a plus. They had both in stock and installed one in under a day. Service was very professional and they did what they promised to do. Prices are fair for the area. read more

WOW! UC Cyclery is the perfect local bike store and here's why.... Background: My wife and I were interested in purchasing entry level road bikes to go around PCH and San Diego. We met Daniel who was super helpful and experienced. He educated us on the bike options, costs, benefits and pro/cons of each model type. My wife wasn't entirely convinced but thanks to Daniel, she found a bike that was perfect for her preference, budget and experience. They're helped us pick out all the necessities with an honest and informative approach. You're not getting sold here, this staff is truly passionate about Road and Mountain biking. Bottom Line: We both bought 2020 Specialized Roubaix (base model), kit, bottles, helmets, shoes, pedals etc. I got a trip computer and a flat repair kit + tube. Daniel and the staff literally spent hours with us, while also helping anyone who walked in the door whether it's a purchase or a bike repair they were absolutely top-notch. Why you should buy a bike from them: 100% interest-free financing for 12 months which is awesome. We financed our entire purchase including accessories, so ZERO dollars out of pocket ($0). PLUS they will tune-up/service your bike for free for life! They gave us a great deal (discount) on accessories and older model year gear. UC Cyclery is absolutely the best bike shop in San Diego. read more

They took care of my bike and did a couple extras for me like adjust the front suspension. Happy after this last visit.

Overall this is a good business, but I want to warn people about the staff in repairs not keeping their faces covered during COVID. I don't know if they resent wearing masks, but they slip them down to the chin every 2 minutes and I hate standing there. I accept that I'm a coward for not saying something directly to them. If you are a coward like me, you'll be uncomfortable as well. These are fit men in their 20s; if they have trouble breathing through a layer of cloth, they really should see their doctor. I'm 61 and ride my bike every day masked, so I think if I can do that, they could stand in the shop and keep mouth and nose covered. With that out of the way, the shop is wonderful. They are well staffed, know what they are doing, have always done good work. They are not inexpensive, ever, but this is La Jolla so you knew that. All the best to UC Cyclery, solve your mask issue and you'll be a perfect bike shop. read more

Rudy at UC Cyclery was able to get me a Santa Cruz frame that literally no other shops could. When the frame arrived and there was misinformation about what it would come with, he got it sorted to get me the part I needed. In general, the shop can be ever so slightly more expensive than others but the awesome customer service more than makes up for it! read more

Several mechanics were busy when I walked in, but one was able to troubleshoot and fix my issue in no time. Great service and level headed advice. I will definitely be back! read more

They lack communication skills and empathy. Plenty of better places to get bike serviced.

I have had an amazing experience working with UC Cyclery. Not all bike shops are created equal and everything about this store is heads and shoulders above every other bike shop (and any retailer basically) I have been to in San Diego. From their outstanding selection of bicycles, regular bikes to Electric, their knowledge of the product and especially their customer service have all been fantastic. I have worked closely with Nicco and Lorenza and I have to say they they have been so easy to work with. They have given me nothing but good old fashion white glove 5 star service and it's truly been a pleasure getting to know them and yes spending my money on their awesome stuff. I recently bought a super awesome Ebike from them and they have painstakingly and patiently gotten my bike dialed in to perfection. They even delivered the bike to my house when I was sidelined from an injury and couldn't move around much. In a world where the default mode for most is to just take your money and not give an "F" these guys are in a league all by themselves. Thank you so much UCC!! read more

UC Cyclery did a tune up and a problem with my spokes was found requiring a new wheel. I mistakenly put on a wheel with the incorrect cassette. UC 'S repair staff diagnosed my error and switched out the cassettes without charge! They are the BEST read more

Super nice place. I wandered in needing a good road-bike quickly, and Rudy (the manager) quickly introduced me to his selection with no pressure and no wasted time (which was precisely what I was hoping to run into). I ended up coming back the next day to test-ride and buy the bike and the whole staff was very supportive and friendly. ~15 years ago, this place was critical in rebuilding / fixing my mountain bike regularly which also left me trusting them as a source of future repairs. read more

I've been there twice with my jogging stroller and the guys are extremely helpful and nice. They helped me detect the problem with my strollers wheels and set me up with the right pump that addressed my wheels tubing issues. I really appreciate them taking the time to help me out on both occasions. I would Definitely give them my business for any cycling needs I may have in the future. read more

UCCyclery was amazing! If you ever need a bike I highly recommend this place as your one stop shop for advice, service, parts, the bike, etc. I went in one day to ask for recommendations and Rudy helped me find a bike that was exactly what I was looking for. Since I was just planning on looking, I went home, slept on it, (did some price comparisons), and came back the next morning since they had the best price/value with their included tune ups. Rudy was there the next day and helped me again, along with another gentleman. I took the bike for a test ride and then bought it! They set me up with all the accessories I needed and recommended the Kryptonite lock (which I love). Anyway 10/10 experience and can't wait to go back for a tune up and maybe a few other bike accessories! read more

Bought a Specialized Aethos from UC, Rudy, the sales staff, and service department were incredibly knowledgeable and helpful. I was able to test ride the actual bike, unusual these days. The repair guys even flipped the stem for me during the test, assuring that the geometry was spot on. My highest recommendations to UC Cyclery! read more

I had them change out my crank a couple weeks ago (did a great job btw) but my gears have been jumping ever since. So I was so annoyed out on a ride that I just swung by and talked to the mechanic thinking they hadn't adjusted my dérailleur correctly. Well it was TOTALLY my fault because I'd let the chain get so worn out. Steve explained it to me that in really clear terms and even pointed out some things I'd been totally neglecting on my bike. Even some things that prolly weren't even safe to be riding on. Anyway, just telling you my most recent story of how these guys are the best. I've worked at a bike shop before in GA and I wish every shop were like this one. Also, just so you know, I've bought tires, socks, kit gear, lights, maintenance, tubes, a ton of bike parts, and an entire Specy road bike from these folks and would do it all over again. Thanks a bunch. read more

UC Cyclery - Interior full of bikes - Bikes Near Me - La Jolla, California

The staff was patient and knowledgeable, especially in the current COVID situation. The interactions with other bicycle shops have been average at best, the worst being Black Mountain customer service. UC Cyclery was kind and helped me to get riding again with pedals and a quick release skewer. read more

Customer service excellence. I worked with Jose, who is a veteran bicyclist. I was upgrading to clipless shoes and pedals. I didn't know much about them and Jose asked questions and then educated me. It's one thing to give good service, but its something else to educate your customer. I will be back. read more

Well I have wanted a bike for my wife for long time and had been shopping for 7 months across numerous stores and online. I had visited this store a few times and always had a great experience. Then one day I was in area and went in again. This time Dave helped me. He walked me through numerous bikes and I finally chose one for my wife. Now I thought I had chosen correctly, but I bought a 29 inch bike. Brought it home and it was to big :(. My mistake. I contacted shop and explained my mistake. Low and behold another Dave reached out and told me bring it back and they would help. I brought bike back and Dave walked me through options better suited for her with 27.5 size. Boom. Found an amazing bike and exchanged for it. No hassle, no issues, great customer service. Glad I bought here and very happy with the great customer service. Especially since I was one who made mistake. Wife loves bike. Thank you. Both Dave's were super helpful and understanding. read more

I love all of the staff members here. Everyone takes their time to answer all of our questions and were very patient with me while I test drove their bikes. I love the customer service here. read more

This place is awesome!! Rudy helped me find the perfect bike. He listened to what I was looking for, he paid attention to detail. He made sure all the adjustments were right for my riding. I had 3 friends recommended this place, they were right- I am so glad I came here! Even in these troubling times I felt safe and satisfied as a customer. This is the bike shop everyone should come visit! read more

The best in the biz. Great location. Friendly staff. Family owned. Doesn't get better than that. Thanks for serving our community!

Super great and kind staff, especially in the time we are in (COVID). I am very new to cycling and the interactions with other cyclists/shops have been average at best. UC Cyclery was so kind, patient and helpful. Highly recommend as a beginner as well as an advanced cyclist. read more

Amazing customer service and they truly takes care of their customers. I worked with Gary who did everything he could to take care of me on a new bike purchase. Gary recommended the right services and was an expert in his field. I can't say enough positive things about this shop. I've read a few other reviews about pricing and have to say their pricing is spot on with the suggested retail pricing. Most of the pricing is controlled and I never felt they inflated their pricing at all. Thank you guys so much. You went way out of your way to get me taken care of. read more

Great customer service and felt that I was wanted in the store rather than a nuisance. I really wanted to give them my money but they did not have the item I wanted in stock. I went to a different bike shop that had the pedals in stock (I was hesitant to go there since I didn't feel valued there) and then came back to UC Cyclery with the intention to buy cleats for the pedals but a worker told me it was already included. He then helped me by installing the pedals and cleats for me. They have my trust and I love the atmosphere as a beginner/consumer. read more

Went to look at gear. They had a small selection of woman's clothes. The staff was friendly but were not involved as most bike shops are. They did have a ton of bikes for all types of biking. They even had a decent selection of kids bikes too! Prices were pricey and I didn't see many mark downs. Possibly check out other bike shop for better service and more adorable options. read more

UC Cyclery - Kids bike - Bikes Near Me - La Jolla, California

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Came in for a tube replacement because mine kept popping. Had a few issues with the job they did: 1. Changed the height of my bike seat without warning 2. Took my presta air pump adapter which I use as a cap 3. Missing valve nut on one of the tubes 4. No stem caps 5. Different stem sizes for some reason 6. Very underfilled tires (I get that I should be filling them as well, but they have the tool right there) 7. Completely misaligned the brakes and derailer when they put the wheels back on the bike Overall, it just seems like the person didn't put any effort into the change and at $30-35 for the change, I'd expect at least the basics to be covered. read more

I bought my senior dog a stroller secondhand and noticed the wheels weren't working properly. I brought it in and everyone in the shop was so nice. Rick was especially helpful - he took the time to show me what repairs were needed. The service was very quick and the price was reasonable. I highly recommend UC Cyclery! read more