Very bad front-desk service. They cancel your appointment anytime they want and they won't help you reschedule another one. The worst dental office. read more

don't come to this place，its so bad place ,my friend got hurt when she get tooth wash. The tooth wash was a phlippino lady she was so bad,she didn't say anything even a sorry .i adopt if she has license to do teeth wash. There's no question this place officer low price which as low as their service.my friend decide to report this case to somewhere who can help her . Don't come , everyone read more

UDream Dental - San Gabriel - Orthodontists Near Me - San Gabriel, California

The service attitude is extremely poor！The quality of the medical profession is extremely poor ！Will Wang has Extremely bad attitude, not a word of apology until now！ Before the dental implant operation, the client was not asked about the medication history. After the operation, it was found that the anti-inflammatory drugs were in conflict with the medication I taking. I had to choose not to take antibiotics. And take the risk of inflammation. Ineffective communication, abusive guest. never go back，Don't go this dental！ read more

UDream Dental - San Gabriel - Orthodontists Near Me - San Gabriel, California

I've been coming to this office for almost 3 years now. I've gotten fillings, whitening, and even ortho done here. It's nice because they have a doctor that specializes in each area so you don't have to visit a bunch of different dentistries for different treatments. I like this place particularly because they're attentive and the dental work that they do is reliable. The price is also very reasonable and they always have promotions and discounts. Definitely would recommend. Side note: X-ray and exam are only $1 whether or not you decide to do treatment there which is really nice read more

UDream Dental - San Gabriel - Before and after ortho! They have new braces technology that only took about a year and a half from start to finish - Orthodontists Near Me - San Gabriel, California

Last month, I went there for extracting a tooth. At the beginning they offered me $500, while they charged me $550 at the scheduled date. However, the most shocked thing is not this. Their service is rude and chaotic. After the surgery, the doctor told me two weeks later coming for postoperative review, while the front desk informed me after three weeks. Then, she gave me an instruction, it indicated one week...Almost 10 days later, that's a Saturday morning, I received a call from their office and told me to visit them tomorrow morning. I asked her what time exactly, she answered me 11, then said 10 would be better. I said okay for 10. So on Sunday, I arrived their office at 10 but the door was locked. I waited there for 30 minutes but nobody came. I tried to call their number, but nobody answered. After that, they never contacted me for postoperative review and I have never had it. So please please please do not go to their office for accepting any services in order for your health. 上个月我去他家拔牙，一开始告诉我是$500，拔牙当天又跟我讲是$550。我怕再改期会延误病情就没多追究，没想到的是他们的管理极为混乱和差劲。拔牙之后医生跟我说两周后来复检，然后前台却说三周后来，但她给我的纸上面却说一周后来拆线。。我过后打电话给他们问要不要拆线，他们又说没跟你说拆线那就不用。几周后的一个周六，我接到了他们的电话，让我明天（周日）上午来复查，我说可以几点啊，她说十一点然后说十点更好。我说那就十点吧。等到转天上午十点我准时到了办公室门口，却发现办公室没有开，等了半小时都没人来，我打他们电话也没人接，于是我只好回家了。直到现在他们也再没有联系我复检的事，我也再也没有复检过。他家服务真的差到令人难以置信，千万不要去他家做牙齿。 read more

Writing this review on my mothers behalf. We had an appointment for a crown re-do on 1/11/22. We come in to be told that they tried to call us to reschedule as the dentist was not coming in that day. I checked both my mothers and my phone for a missed call or a voicemail telling us to reschedule but we received nothing. I brushed it off as it made no changes to the treatment. Rescheduled for next week. Next week comes and they made up another excuse. Supposedly needs another medical clearance that we had already provided last month for a deep cleaning. The worker tells me that they need to know if my mother takes plavix and aspirin. I tell them that my mother does and had stopped for approximately 4 days as they instructed. They still needed to talk to my mothers cardiologist to confirm what meds she takes. The worker tells me that we need to reschedule again. At this point, they are just making excuses to continue postponing. Requested a refund and they wanted me to sign a paper to not take legal actions before they refund me. At this point I have no trust in this place so I ended up disputing the charge. TL;DR. Do not come into this place for dental work. They will scam you. read more

Love this place! Got my two impacted wisdom teeth removed here, and since I had PPO insurance it ended up costing me $150 out of pocket, or less. The staff are friendly, responsive, and professional; the equipment and facility looks brand spanking new. Their cleanings are a great deal too, $30 without insurance. I highly recommend UDream Dental! read more

I had such a great experience and I'm afraid of the dentist. One of the receptionist Elba is fantastic!! I went on a saturday to get a check up because my wisdom tooth have been hurting and she helped me get everything settled from my insurance to me giving good advice on how to deal with the pain, She speaks spanish and english. The place is completely clean and looks very professional. What made me give a five star was, 2 hrs after i left the office I got a call from Elba just to check on how i was doing, that is very good patient treatment. But the reasoning for my stars the only thing i didnt like was for my second appt. I had at 9 am they they didnt take me in until 10. Made me wait an hr in the chair, numbed my face and left me waiting. They didnt seem to want to talk to me unless elba was there just because she spoke spanish. I speak english and spanish idk why we had to wait for her to finally get wisdom tooth pulled. read more

The worst dental office. I came in April 2023 for a teeth cleaning and was advised I need a deep cleaning. They advised me that the prior authorization for deep cleaning was about 2-4 weeks. I called back a month later in May and they scheduled me for June. June comes and they reschedule me for the second week in June. Then I get another call that they will call me once the doctor is available to schedule an appointment. I received no call back for two weeks. I called AGAIN and now they are scheduling me an appointment for the second week of JULY. They are terrible at scheduling and have no regards for their patients help. I just had a baby and need help with my teeth. I thought I could trust them, they showed no sympathy when I advised of my 4 month wait. Told me I could go else where. If I could give 0 stars I would. read more

Will not come back again, Huang is the worse one I have ever seen! Double the price and skip half of the procedure. Worse Den.

I am writing this review also on my mother's behalf. I noticed that there was another similar review written for someone's else's mother and this pattern perturbs me because it seems like they target and take advantage of the elderly with language barriers. My mother had a new teeth/crown done on her and came back a week later to report that she is having pain and discomfort around the area. The DDS on duty at that time examined my mom and told her that it was done incorrectly but that the DDS that did it is no longer employed at that facility. But instead of fixing the problem, for whatever reason, the manager at that time authorized the return of fees to my mother on a UDream Dental letterhead which states the amount due to be returned, how it would be paid i.e check, credit card, and a statement "upon receiving the refund agree not to take any legal action for the treatment." Now, i'm not sure why that DDS didn't schedule my mom to get the problem fixed because you would think that would logically be the case. Anyways, weeks goes by and my mother never got her promised return of funds. When she called them later, they told her that someone in the back office denied the request and kept giving her hundreds of excuses but ultimately would not return her promised refund. Legally, the contractual agreement could not be untangled unless agreed upon by both parties. The push back from their office was so strong that my mother ultimately asked for my help. Thus far, i have made multiple calls to their office and left messages without any return of phone calls. I will keep trying to get a hold of someone but unfortunately as with these cases and with these people, litigation is the only solution that they will answer to. read more

I would like to know if anyone is like me. A year ago, I sold Fudge Fudge and paid 6,000 at a time. As a result, a year has passed, and now the teeth have not been straightened, and even one of the teeth needs to be replaced. (The doctor was always busy before. it's hard make appointment and always change the doctor) Now I have to get a crown, and then I may not be able to sue me, I need to go to a specialist to spend extra money to kill the nerve, or I also have a dental implant. Then why didn't you say in advance when you started, did you have to wait a year for crown replacement? The attitude was bad before. Now a group of new people has changed, and the attitude is very good, but the problems left over by history cannot be made by consumers. read more

This is one of the best dental experiences that I have had. The staff is very friendly and professional. Dr. Park is very knowledgeable and won't push you to have unnecessary work done. Highly recommended this dental team! read more

My boyfriend has not been to a dentist here in the United States for several years due to previous awful experiences. We have met dentists who would suggest procedures that weren't necessary. Therefore, we would always wait till our summer vacation back home to see a dentist we trust. However, his wisdom teeth have been bothering him for months and finally, he decided he can't wait till summer anymore. After asking many friends for recommendations and research on Yelp, we decided to give Udream Dental a chance. Will, our consultant, was extremely dedicated to his clients. Knowing that we have our reservations due to prior bad experiences, he was very patient and conscientious throughout the entire process. He ensured that we understood why the procedures are necessary. Also, to be honest, we must have been annoying since we had A LOT of questions. However, Will was very professional and informative with his explanation. Ultimately, we were sold due to the professionalism of the staff here at UDream and cleanliness of the environment. There are countless dental practices around in Los Angeles but not many has good customer service and places their patient's well-being as #1 priority. My boyfriend had 2 wisdom teeth extracted along with deep cleaning. For someone who's very concerned (and afraid) of extractions, the entire process was comfortable and almost quite painless afterwards while recovering. During the recovery process, Will was always very prompt at responding to our questions. Furthermore, he followed up with us twice to make sure that my boyfriend is recovering fast. I would definitely recommend UDream Dental! In fact, now we have found a dental clinic that we can trust. read more

Expensive treatment and crappy work. The dentist was extremely money hungry and recommends expensive treatments which are not needed. Will not come back again and it is a true review read more

$40 for X-rays when I really needed a quick cleaning and whitening! Wish I had better things to say about this location other than the fact that they ripped me off read more

I hope I can rate 0 star，the man sales is extremely bad，the only things he cares is money from customers. Be carefully he will let you do many unnecessary treatment and mass up your healthy teeth. read more

This place just gave me the run around first gives me an appointment the dr doesn't even show up to and then never calls my insurance to approve something I asked for a month ago..... feel singled out here wonder why -___- guess they play favoritism based on the high reviews but poor service. Won't be going back here guess my insurance wasn't good enough for them.... read more

So i went today after i looked them up through my Delta insurance website. I called ahead and i told them my name and how i had Delta insurance and found them on the website. When i got there they told me to sign in at the front and then there was a covid questionnaire besides it. After i signed in they told me to sign the covid sheet but i couldn't hear them cause the table at the front was super far from where they were sitting so i said "i can't hear you" and the girl at the front pointed at the sheet and gave me attitude and said sign the form! LIKE GIRL you have a mask and face shield on how am i supposed to hear you.... and so then after that i walked in and they started speaking to me in Chinese. I told them i don't speak Chinese over the phone like about 3 times when they called and not that it bothered me that they spoke to me in Chinese again but when i told her i don't speak Chinese, she made a face at her coworker and didn't speak to me after that. I understand that we're in Alhambra and it's mainly Chinese thats spoken here but y'all can be a LITTLE BIT nicer! I didn't even want to stay at this point but i waited and then they call me up to say my Delta insurance isn't covered here... but i can do my dental exam for $1.00?? What a joke LOL USUALLY first time dental exams are free but why even charge me $1.00 anyways? I went to Udream Dental in Ktown before and they didn't charge me anything for first time exam. Anyways never coming back or referring anyone here! read more

DO NOT COME HERE!!! Very Unprofessional and Unorganized. I scheduled an appointment due to pain in my tooth (my regular dentist is permanently closed due to COVID). I arrived and went through the normal check-in procedure of providing insurance and filling out forms. Once all that was done, the dental hygienist walked me to the Full Mouth X-ray machine. I figured they needed this to identify the pain in my tooth. I then proceeded to an examination room and the dental hygienist starts to take out the equipment to take more X-rays. I asked her what is all this for? She said it is standard procedure for a check up. I told them I came in for pain in an isolated tooth, not a check up. They insisted that they needed the X-rays and they called the manager named Will. After arguing with me for 5 minutes, they allowed me to get one more extra X-ray of the tooth that was in pain. They referred me out and I left. 5 minutes later in my car, I scheduled an appointment with the specialist. I figured it would be helpful if the specialist had the X-rays I took so I called UDream. The receptionist told me she didn't know how to send them to me via email and told me to call back in the afternoon. I called and no answer. I called the following morning and the receptionist told me that she doesn't have the authority to send me the X-rays and told me to call back the next day. Sadly, the X-rays are useless to me the next day because my appointment with the specialist passed. I understand UDream is a business and they need to make money, but not at the expense of their patient's health. No amount of radiation is good for you. They bill my insurance for each X-ray they take so refusal of X-ray, which is within the patient's rights are costing them unrealized gains. In addition, refusal to give me MY X-rays or even my patient file is against HIPAA regulations. I would not be coming here again and neither should you. read more

i had two teeth implanted and a few fillings here. the job are really neat and pretty. The place is clean and nice, all the staff is really professional and Nice to us. I will definitely recommend my friend to come . read more

Came to this place for several times. Great experiences. Clean and neat environment with responsible and friendly staff. Reasonable price and helpful follow-up instructions. The location is easy to find and plenty of parking space. read more

Highly recommend! Doctors are professional and kind. Fairly priced! They also provide translation service. Special thanks to Will Wang!

Awesome dental location. The staff are all very friendly and respectful. I appreciated how the dentists would make me feel safe by explaining all procedures. I'm so glad I was recommended to this dentistry and I will definitely recommend this location to friends and family. read more

The reason I went there is because they offer grand opening promotion for $30 basic teeth cleaning. After all the basic check up, the dentist told me that I need to have a deep clean instead of basic cleaning for my teeth and it cost me $300. But I told him that I purposely come for the promotion $30 basic cleaning. They keep pushing for the deep clean service which I refused. They end up told me to reschedule the appointment if I refused to do deep clean service today. I will NOT come here again, it seem like a sales service dentist!!! read more

One of my friends recommended for me to go to UDream Dental because they have a $1 exam and x-ray promotion. I got my filling done with Dr. Bong who was very nice and professional. I still have one crown to go, and I will definitely be going back to UDream for my dental treatments from now on read more

Dr. Yi is an experienced Ortho doctor, she has been doing many of hard cases, she is kind, always talks to you, and answers your concerns. I would highly recommend her to those who is looking for a good, reliable orthodontist, UDream Dental Orthodontic department is definitely a place to stop. Also, you will get free teeth cleaning during whole period of your ortho treatment. They also provide free X~ray, diagnoses and consultation, which is good that you know what treatment process it will be before you pay any money. For sure this place is worth to give a shot. read more

Money greedy drill happy crooks. They did a good job cleaning teeth, but after that they would start pointing out non existing problems about your teeth. I went to other dentists and they told me that my teeth were fine. The Udream dentist told me that my teeth had 3 cavities and so they drilled it. After that, they said they found more cavities so I asked them to point them out on my xray photos. They didn't point them out and just told me I need drilling. Suspicious isn't it? read more

came in for consult they try to sell me for a lot stuff. be careful about their one dollar exam, they will find stuff to charge you a lot of money read more

I went to this place for my wisdom tooth to get pull out and I have to say that it was done so quickly I didn't even feel any pain. The staff is very friendly especially the manager Xing. I recommend this place 100% you wont regret coming here. read more

The doctors here are very skilled, and all the services are very friendly. They solved all my dental problems. I will recommend my friends to this very professional dental clinic for treatment. read more

This place is very clean, professional, the price is affordable. Will is the consultant here and is very patience

This is the second year I come to this dental office. I have nothing bad to say about this place. Everyone was friendly and I felt completely comfortable. Haven't gone to the dentist in a while and the worse part was just the anticipation of getting started. Doctor and Hygienist and the staff were super nice and responsible, and I absolutely love my hygienist, she always does an amazing job. will wang is an awesomely amazing consultant and all of the staff are always so friendly I always walk out the door with a smile on my face. read more

Will Wang did a great job giving me advices and helping me out. Would highly recommend schedule an appointment with him!

I had several cavities and root canal done here. All of the employees were super nice. The doctors were very professional with caring patients. I would definitely come back here if I have more problems with my teeth. Highly recommend!! read more

i came to this dentistry since they open. they provide great service with advanced technology. manager is very nice and willing to consult and coordinate your dental cure in professional way. i highly recommend coming to this dentistry if you're around. read more

thanks for will. thanks for udream dental. great service. nice price. definitely recommend. read more

Would Highly recommend. I have been here for more than 2 years and got my ortho done here. Even after I got my braces off they were still very attentive. They will continue to check up on you until you are completely satisfied with the results, which is rare compared to other dental places. The inside of the place is very clean. They always stick to your appointment time and won't have you waiting long like some other places do. If you are looking for a place to get dental work done, whether it's braces, teeth whitening, or fillings etc., this place is with no doubt a great choice and highly reliable. read more

The service is good.and clean the teeth, set crown are perfect.the dentist very friendly.

awesome doctor and staff. clean and pretty facility. come here if u want excellent service, it's on the 2nd floor and way bigger than it seems. read more