I feel pretty 'o so pretty! I thought I'd treat myself to some new make up so I decided to give Ulta a shot. As the reviews keep iterating it is like a less flashy Sephora, but I'm less flashy too so we clicked. They have high end to store brand, and there own brand! I went with the Ulta brand ... mostly because if I did it meant I got a free gift which included a shiny make up bag stuffed with fun stuff. I was a little worried I'd made a rash decision but after using it I'm sold! It's quality stuff! The employee was very helpful and guided me to the right powder color. I didn't feel like she was trying to upset me at all. They seem to always have sales going...and free gifts! Check it out, you'll be happy ( and pretty ) that you did. read more

Ulta is a great place for a girl like me who loves playing with makeup, getting her hurr did, and looking fresh. It's true, it doesn't really compare to Sephora (which is like me walking into an all-you-can-eat buffet of GORGEOUSNESS HELLO!), but Ulta is just as great in a different way. They have a smaller selection of "prestige" cosmetics, as they call them, but for lack of quantity at this location, they have some really excellent brands available. Napoleon Perdis, Bareminerals, Urban Decay, Too Faced, and Smashbox, just to name a few. I actually think it's great that they have drugstore brands there. Sometimes you just need a cheapie tube of mascara, but hey, those prestige brand eyeshadows pack just the right punch! However, this review is not just about the makeup porn. There is a friendly and excellently staffed salon right there in the store at your disposal. Just a few months ago I walked in desperately frustrated with the damaged state of my hair, asked a few questions of one the stylists about services and any treatments available to repair said damage, and the next thing I know I'm setting up an appointment. Got in the very next day, and came out with a super freaking cute haircut and silky soft hair that had previously been the texture of straw. In fact, I liked the stylists here so much I've pretty much switched to coming here regularly. The stylists here are just as skilled as other, much more expensive salons, for nearly half as much. At my old salon I'd be lucky to walk out without paying less than $100 for just a CUT. At Ulta's salon, cut's for women start at $40. I usually get the master service for $50 which includes a leave-in protein conditioning treatment that is helping my hair recover from many months of bleaching it. I just went in today, matter of fact and got an exceptionally cute trim and decided to take advantage of a 40% off hair color promotion and get my hair glazed! Much less harsh than regular chemical coloring and my hair is now super, super shiny. They also offer facials and skin treatments as well as waxing. The salon here isn't necessarily a walk-in salon (in fact, I recommend setting appointments), but it was super awesome to walk in, ask the esthetician if she was free, and take care of my eyebrow waxing needs right then and there. She tried to book me for a facial at the time, but the $10 for my first time facial waxing was all I really had at my disposal. However, I'd definitely return for a facial here when I save up some extra ~beauty needs~ money. Bottom line, I'm definitely a fan! Also! The location in Tualatin is SUPER HUGE and has a much larger selection of cosmetic brands, but like I said, I'm raving about the salon here. But that one is cool too! read more

I'm not a huge cosmetics user. But when I do, I like premium products. I usually go to Sephora, but when they have a good deal or I'm in the neighborhood, I drop in here. Don't expect help. Ever. When you can find someone, they often are completely incapable of answering product or ad questions. They spend more time talking to each other than helping customers. So disappointing. The WORST haircut I've had in 15 years was also at this salon. I have had a good blowout here once, I wish I remembered the girls name. It's a good place to stop for shampoo when they are having the liter sale, especially since you can use a coupon. It's really a shame because this is such a convenient location. Customer service goes a LONG way, Ulta. read more

Still bad customer service...about 50% of my shopping experiences here involve bad customer service. And when I mean bad customer service, I'm saying no service at all. Example that happened today: I was walking along the make up aisles looking browsing for a particular product. This one employee who wasn't helping anyone walks by me a few times. There came a point when we nearly collided. I was actually looking for her to ask a question. She said "excuse my dear" walked pass me and greeted another customer with "hi can I help you?" Really? That blatant lack of service I've come to to experience all too often but it sucks so bad everytime. read more

This is the absolute WORST Ulta store I have ever been to. I've been a loyal Ulta patron for the past 15+ years and really love coming here for things that Sephora doesn't have, as well as using their coupons and getting my eyebrows done at the benefit bar. I've visited Ulta locations around the country including the east coast, chicago and california and have always had a good experience and enjoyed the stores themselves. I moved to Beaverton early this year and was extremely disappointed upon visiting the store. First of all, this is the smallest location in the world and they try to cram something into every little space they can. There is hardly room to walk, let alone find anything since the place is overwhelmed with way too many aisles, half of which are empty anyways because the products are always out. Service - really poor. They always seem understaffed. There is ALWAYS a line. NEVER anyone on the floor. What the heck? It's impossible to find anyone to ask questions or get any sort of help whatsoever. I honestly cannot believe this place is still in business. This location happens to be close to my house but upon realizing what a dump it is, I decided it was much more worth it to spend the extra 10 minutes in the car heading over to the one near Hillsboro/Beaverton, which is a very nice location. I had attempted visiting twice and was told the store would go through a remodel and be a lot better....NOPE. Went back today for a third time to see a store that looked identical, if not worse. She also told me they may get in a benefit bar with the remodel, which also didn't happen. Now, they've opened the new, fabulous location in Tigard which is the same distance from my house as the cedar hills location. They have a benefit bar, organized products and tons of space to walk around, lounge and enjoy the experience of finding new beauty products. I will never be back to this location and wish I could give it 0 stars. Don't go here! read more

Having just recently moved to Portland (right on the edge of Portland and Beaverton) and being in need of another bottle of the Benefit cleanser I adore, I stopped in to Ulta today, as that is where I usually purchased the cleanser back home. I looked for a while, attempting to find what I expected to be shelves of Benefit merchandise, and after a bit, realized the tiny end cap I had passed was it for this store. I realize the product they stock isn't really in their control (?), so I'm not mad they didn't carry my cleanser, just a little disappointed. (I can always get it online, no huge deal, just a minor inconvenience.) I was approached by an employee as I looked at their other skincare, then, who seemed very knowledgable in terms of skincare and the products they had. I wish I had taken note of her name so I could say, "(Name), these two stars are for you!" She talked to me for a while about some different products and introduced me to a new (to me) kit I am looking forward to trying. Unfortunately, my decent experience ended there. I approached the checkout area and browsed the sample/travel size products there while another customer checked out. After their transaction was done, the male at the front counter verbally -- out loud -- asked his coworker to check me out. She told him she was heading on lunch. (Yeah, this is awkward if you're the only person standing in line...) The guy, now being forced to check me out, made zero attempt to hide his disdain for me and/or the fact that he had to work. He made no eye contact with me during the entire transaction, casually chatted up another coworker while ringing me up, didn't speak to me at all except to ask if I was a Rewards member and to tell me my total, and literally turned his back and started walking away as he said "thank you" in the least sincere tone possible. Whoa, buddy. Thanks to this lovely gentleman (well, and the fact that their Benefit selection is sorely lacking), I will not be returning to this Ulta. I will find another or buy online. This dude is the. worst. read more

Each time I am in the neighborhood I end up going to this store, last time I was with my friend's daughter and she wanted to get a feather in her hair here. If you are a member of their reward you get a lot of discounts,, since there is always something on sale. I like the fact that they really have very large selection of products, of different brands and the prices are very good too. They have quite few hair products paraben free, and not tested on animal, which is good. The staff is very helpful and very friendly, however, I think we were overcharged with the feathers job, but I think maybe there was a misunderstanding from my part..overall is still my favorite Ulta location read more

This store just had a grand opening following a re-fresh, and we received coupons for either a free blow out or 50% off a hair cut and style. This review is for their salon. When I asked how long my hair would take to cut, I was told 30-40 minutes, so I made an appointment the following day during my lunch break. I arrived on time and there was only one stylist who was working on two other clients, and taking appointments. She seemed very flustered and kept asking me if I needed my hair shampooed or blown out, obviously trying to cut down the time she would need to complete my appointment. I ended up waiting almost 40 minutes as the stylist was still finished up the other two clients before having to leave without a cut :( Such a disappointment, and waste of my time. I would not recommend this location, particularly as they can't honor your appointment times. read more

Probably my best experience at an Ulta ever. Ulta is usually my top pick just because of the variety of products and how clean it is. I go there a lot but I had to write a review this time. I went in because I needed more foundation but was concerned about the color being too light. Jake went above and beyond not only guiding me on what to purchase for my skin but applying the products on my face to make sure they worked out well for me. I ended up walking out with primer, moisturizer, blush and foundation that matched my skin perfectly. I will definitely be going back to see Jake if I have any more skin care questions, a very kind, helpful person! :) read more

Make up!!! Thanks to my roommate I'm hooked on make up. She told me about this store, and we both can't get enough. LoL. It's such a great store, because unlike Sephora they have cheaper brands that are affordable but just as great. Of course, if you still want the expensive stuff, it's there too! read more

This store is fine, they tend to be out of stock with a lot stuff. The lack of stock would make this a 3 star review, the one star is because the service is just terrible. I unfortunately had to take my 5 year old son in with me, but I held his hand the whole time and we didn't make a mess anywhere. We were in and out for one item. When we got to the checkout, the cashier seemed confused and slow (again, I only bought one item). I had to let go of my son's hand to take my credit card out of my wallet, and a split second later another cashier was calling out my son asking him not to touch anything. Seriously? He wasn't even touching anything but the ground on which he stood. So my cashier couldn't figure out how to do her job, and another cashier was just waiting to scold and call out my son (oh, and not help out my cashier). Just rude and stupid. This Ulta isn't worth the trip for the low stock, or the bad service, but I guess you can still use it to return your online purchases. read more

This beauty supply store is like a Sephora with drugstore brands, salon hair products, hair tools/supplies as well as a salon inside. I typically visit Ulta because of the proximity of Cedar Hills Crossing to my house as well as the congregation of my many beauty products. Do not expect too much help from the sales associates here though. Seldom am I approached or greeted, nor are the sales associates very knowledgeable or helpful. The cashier is typically rather rude also. Store is organized but large and often hard to find products. I love the large nail polish section though. Browse your Sunday newspaper and their website for many good deals and coupons before visiting! They are quite stingy about them and will not give you the deals without said coupons.. read more

Dear Yelp Journal, Alejandra & Marielle were awesome and helpful with which products to use for my brother's skin and his girlfriend. They found the right combination of products for each one. Alexandra was professional, and knowledgeable about what would work best. Enjoyed the clean store and easy set up areas. Excellent customer service! Definitely will come back if we're in the area. Sincerely, Goodbye Sephora, Hello Ulta read more

I went in there yesterday with my daughter about 4pm.I would have to say the sales clerks were over kill.I was asked so many times if I needed help it got to the point of ridiculous. My daughter is indecisive and takes her time.I left to sit in the car and wait for her before I was asked once again. read more

I very kindly asked a worker for help to find a nice concealer because I don't know much about makeup. She was older with short dirty blonde hair. She chuckled in my face and responded in a very condescending way and acted like she didn't want to help me. Very very rude. I was going to keep shopping but I checked out immediately and will not be coming back. read more

My review isn't of the store but of the salon and in specific my hairdresser Sam (Samantha). Not being able to drive into PDX as often left me with no hairdresser I trusted.... except for Sam. I don't know if she's a magician or just an amazing hair artist but what she was able to do to my hair while keeping it healthy and long is amazing! I came to her with messy dark and spotty hair with a badly grown out cut. In an instant she was able to calm my fears and explained the process she was going to try in laywoman's terms that I could understand. Within a short time she saved me from having limp almost dark brown with spots of orange hair to a shimmering, multi-faceted light brown for under $100 and under 2 hours! That's NEVER happened to me before in my life! IN. MY. LIFE!!! I've since seen her several times over and each time my hair and my cut has received compliments from my friends. She keeps me looking polished and healthy and her rates are probably the lowest I've ever had to pay for cut and color outside of a crappy 15 minute cut store. Sam is truly amazing and I adore her! read more

Friends have told me good things about this place so I decided to give it a try. Like other reviewers I was greeted nicely at the door but after that it was up to me to find what I was looking for. It appeared there was only two employees working and they were both at the registers. There appears to be a nice selection but it wasn't as large as I had imagined..a good size Target store has the same amount of makeup products available, although Target doesn't carry the higher end lines. It took me a bit of time to figure out what to buy and it would have been nice to have some help. It also appeared that they run out of stock on more popular items frequently. Ulta is very convenient for me so I will probably go again, but it's not quite what I had hoped for and it won't be my only option. read more

Horrible customer service. I shop at another Ulta location all the time and have never had a bad experience, until today at this store. I was standing behind the only other person checking out and another clerk came to help ring but told me that the line started on the other side of a display that was in front of the registers. I was the only person in line save for a woman looking at the sample size displays. The clerk proceeded to ask her if she needed help even though I was the next customer in line. Usually this doesn't bother me but the clerk was not nice, didn't say "sorry the line starts over there but I can go ahead and help you this time", just go get in the right spot and wait until I call you up. I will never shop at this location again. Their customer service has downhill consistently. The Tanasbourne location is so much nicer and the clerks are all very helpful. read more

From a guy's standpoint, this place is overload... Tons of make up, and I'm amazed how much they get for some of this stuff. However, my fiance and daughter like this place so that means I like this place too. I can ask one of the nice ladies here about what I'm looking for and it saves me getting the wrong thing, and thereby saving me a second trip. Keep up the good work ladies, I'll be back on holidays and birthdays :) read more

Madison did my hair... I asked if she could do platinum she said she wouldn't recommend it. So she said all over color would be a better way to go. at the end my hair look like the exact same color a little blonde but mostly Brown and I had to pay $175 for it. Pissed. read more

This store was my first Ulta experience. A co-worker told me about the store. (not the salon) I had high hopes, but was alas..................... disappointed. As other reviewers have said, the customer service is almost non-existent. There are employees milling about stocking shelves, etc. but no one asks if they can help you. On the very few times I HAVE asked for assistance, they are not always so friendly. On one occasion, I was looking for a particular brand of lipstick that very few stores carry. (I know that Ulta has it) When I found the display for it, there were very few left. I managed to ask a saleswoman who told me that brand is very popular and usually sells out within a day or two. She recommended I come in the day the shipment arrives if I want to get it. Of course that's not always convenient for my busy schedule. Just wondering why they only order a limited supply of an obviously popular product? I suppose I'll just continue to buy it on-line. This store is fine for customers who don't care about customer service, know what they want, and hope the product is in stock! read more

I love this place!! The salon AND the store! I've been going to here for my hair, and I am SO happy with the result. It took me a few years to find a good place in Beaverton-- every salon I looked into was either snooty and overpriced or old and stale (or downtown- which is a pain). I highly recommend Sam for cuts and color. I came to her with a relatively complex request, and she tackled it like a pro. She's super friendly, funny, and actually listens to what I want. (sounds obvious, but some stylists aren't so good with that) Everyone there is sweet and helpful, and my biggest challenge is sticking to what I came in for- there are so many fun products to tempt me. read more

Why don't certain companies understand the importance of customer service? I only go to businesses where my business is appreciated. I was at Bed, Bath and Beyond up the street just before I stopping by this Ulta and was treated like a queen by all the staff. I'm a return customer there. I went to this Ulta several years ago and I should have gone with my instincts and stayed away today. I asked one staff member if I could use the coupon. Should of known by her lack of enthusiasm that she doesn't know, really. I go up to the counter, three customers ahead of me, no cashier. When I present my coupon the cashier says I can't use it. Then, she doesn't know about the free product I'm supposed to receive with my purchase (I already brought it up with me, but she doesn't believe me), proceeds to look for it behind her in the cupboards, brings out the wrong one then realizes I had the correct free item after all. Then, she says I owe a penny for the free item. She quickly changes her mind, probably after hearing herself say the absurd remark out loud. I would have totally understood if only she acted like she cared. Instead, she was like a teenager who laughs at her own mistakes. No "sorry, I was wrong." No "sorry the other person told you the wrong thing." I will go back ... to return what I purchased. read more

This review is for Britni. I can't say enough about her!! Omg she went above and beyond customer service. I work in retail and service so I've seen it all haha. But, the amazing thing was you could tell she wasn't just doing her job, you could see her passion and experience as well as overall values as an individual shine through! 15 out of 10 I give her for my experience in the store/salon today, not even exaggerating! She gave me a whole new look and it was everything I had asked for and then some!!! She took my hair from a brassy blonde with hints of yellow to this perfect ashy, icy platinum. It's gorgeous! And there's no damage since she used a pH bonder (what a bonus, right?, since I was expecting more damage). Want to also add that she was beyond friendly and relatable, but also EXTREMELY productive. I heard her ask everyone if they wanted a bottle of water and if they were doing ok. She was great with time management as she helped others during my processing time and I totally felt like she never once forgot about me (which happens to me often and with bleach on a blonde, that's a very scary thing LOL). She also shared tips with the other stylists, which I thought was so awesome to see from a customer's side. She knew exactly what she was doing and was confident in her approach! I will 100% be back to not only this store, but to have Britni as my stylist. She killed it with talent, knowledge and confidence!! P.S. I briefly browsed the store and everything was super clean. The layout of the store made everything super easy to find. The gal at the front was super helpful and nice as well too. Overall awesome experience! Thanks Ulta and Britni for being so bomb!!! read more

I just wanted to take a moment to recognize and commend Lauren - Store Manager and her staff at the Cedar Hills store for going above and beyond today. I had a minor issue with a different Ulta store and Lauren was a customer service super star and took care of it with ease! Every one of the store's team members were very friendly and helpful. I was greeted promptly with beaming smiles! Thank you to Lauren, and your amazing team for making my day! James read more

I'm a regular at my neighborhood Ulta. The service here is great and inventory is stocked well. The check out line can be long during peak hours, such as after work or on weekends. The deals are great when using a coupon on top of sales. read more

meh the customer service was not even mediocre, it was absent. And, how the products were presented was not that great either, the lighting was too bright or something. Overall, I wasn't that impressed with the store. I will probably just buy stuff online and get free delivery, because I still like Ulta products like DevaCurl, but I probably won't go out of my way to go to the ULTA storefront. Although, other reviewers do say they had great Customer Service there, maybe it was just short-handed the day I went, but either way I'm still not in a rush to go back. read more

I needed to get makeup done so I decided to go to Ulta so I wouldn't have to worry. I showed the girl a picture and described what I wanted and she messed up so bad! I had to pay $60 and when I got in my car to remove the makeup literally nothing came off. And my lipstick wasn't even on my lips. This was a serious waste of money and time! read more

If you can't find anything you're looking for, I'm pretty sure you can find it at ULTA. I don't really have an Ulta back at home so I didn't really know what it was until I moved to Oregon. I usually shop at Sephora and Nordstroms for my makeup needs. Now that I know that Ulta offers the same products, I can go here because it's closer. They offer coupons and have a rewards card when you make purchases there. I wanted Urban Decay's NAKED shadow line and was looking high and low everywhere that sold the line. I found out Ulta has the product and didn't even have to wait online to purchase it since it was already in the store! I was able to call the store and have the item reserved by the time I got there later on during the day. Not only does Ulta offer makeup, but also hair products as well. (They have a hair salon). What makes Ulta different from Sephora is that they offer the generic brands as well as the brand name make up lines. So pretty much from Cover Girl to Urban Decay. I would go back to make future make up purchases here if in the area. read more

My review is of the store, not the salon. I walked into Ulta a little over a month ago and immediately fell in love. I've been a Sephora fan since their beginning living in the Bay Area, but finally there's a store where I can buy *everything* I need and not break the bank. I can buy Aveeno, Bare Minerals, Orly, Phyto and Garnier at the same store. The staff are attentative, but not intrusive. I wish the inventory didn't have so many gaps, but that usually happens when there's a big sale. I wish there was a location in Portland, but I will keep coming back to this one! read more

Love love love Christine B!! I had an appt yesterday. It had been a long time since I had a haircut or anything done to my hair. She listened so well and gave me honest advice on what would work or not work best with what I showed her. It's always hard for me to describe what I am meaning and she just got it! I showed her some pics and and she pulled up a couple pics. She took her time and spent a Iong time to make sure I was happy with the outcome. While cutting she did most of it then asked me how it was, and also after dried and she worked on the couple spots I thought needed a little more in the front. She really cared and was thoughtful about getting it right for me. And in the end it came out amazing and I'm so so happy with the result! I would for sure go back to her from now on to get cut or color done. I finally found someone to continue to use. And she was so fun to talk to!! Great hair experience!! And on my way out the door, I think he was a cosmetology student, said he loved my hair! Thank you Christine!! read more

I come here everyday on my break. The staff are very sweet and helpful. They keep all of the brands stocked well. read more

Ulta Beauty - Hair Salons Near Me - Beaverton, Oregon

I went into this location about 30 minutes ago and as soon as I walked in we were greeted and asked if we needed any assistance. We had just returned from a day at the mall so I had my Macy's shopping bag with me, I was looking at the "Fit Me" foundations when a employee approached me and asked if I had just came from the mall. After replying yes I began to realize her and her coworker began to follow me and my sister around the store. After overhearing them tell the rest of the coworkers that we had "just come back from the mall" they began to say "they knew that trick"after being followed and talked about I became extremely upset so I put the foundation back and began to walk out the store, laughing the lady who had approached and followed us around asked if we changed our minds over the foundation which I replied to with a "yes" I realized she had her eyes set on my bag so I asked her she wanted to go through it, she replied "no" I insisted and she again refused. I have been going to this location since the age of 12 and have never once experienced something like this or taken a product without paying for it, they really believed I was going to steal a $8 foundation HA. I am extremely extremely disappointed and upset. and on top of that it was my birthday and I was in need a foundation for my party later tonight. I will not be returning. read more

I keep stopping in thinking things will change but no, it does not. This store rarely has product in stock and there is a serious lack of customer service. I have experienced incredibly rude and dismissive sales representatives. I spoke to a manager months ago and there was no compassion or understanding thus I ended up calling corporate customer service. Ulta is great however I would recommend visiting a different location. read more

The store itself is great but, the employees aren't. Every time I go in here they don't even give you space to shop, I once asked for help finding a item and had them just walk away. read more

Worst 234 dollar highlight , Left theplace the for the second time with orange hair , April will ruin your hair beware !!!! read more

This is my first Yelp review ever, but my experience was SO bad that I had to warn others. Bit of a long story, but here goes. My favorite hair conditioner seems to be sold out everywhere. I went to 2 other Ulta stores and both were out. Because I was at the Tualatin store, I didn't want to drive all the way across town if the Cedar Hills store was also out. So I called first. I said, "Can you check to see if you have a product IN STOCK? I've already been to 2 other stores and they're sold out." Their response, "Sure I'll look....Yep, we have it!" Great! I said, I'll head right over. I get there, they are sold out. I asked the girl at the register and she said, "You didn't find any on the shelf?" I did not. Has anyone purchased this since I called? "No, I've been here." ....So is the conditioner behind the register or something? "Um, no. And we don't have any in the back so whatever we have is what's on the shelf." I JUST called and asked if you had it in stock. I drove across town because you said you did. "Well I didn't actually go to the shelf and look." WHAT Kind of alternate universe am I living in?! What kind of customer service is it when they LIED to me, wasted over an hour of my time, didn't have the product I wanted and were COMPLETELY unapologetic about it. I'm still shaking my head, trying to figure out how this person has a job. I will never go back. Be forewarned if you get the idea to call for information. Apparently they just make up the answers. read more

Worst hair service ever! I had to deal with a hair dresses "Robin" who would touch my hair because had no time and was trying to blame my hair quality for that. Not just her, all hair dresses have bad attitude! Please save your time and energy and don't go here for hair. read more

This Ulta offered a birthday gift even tho they had run out of the published gift! The Hillsboro store just said they were sorry they had run out of November birthday gifts. This store really understands customer service! read more

They've lost a customer today. Nobody asked if I needed help the whole time I was there. Finally, I went up to the register and asked if someone could help me. They asked what makeup product I needed help with. The employee then stood there and said somebody's name. So I assumed they were sending someone. I hung out in the aisle, while waiting for them to come and help. I got tired of waiting so I ended up leaving. I will make my purchases some where else. The store was cluttered and disorganized. Overall, there was a low quality feel to the place. read more