MIMI is the BEST!!! My friend and I originally came in just to smell perfumes... and somehow we both walked out spending over $300 each! And honestly? It was worth every penny. We had no idea which shampoo and conditioner would actually work for thin hair, but Mimi shared her "secret sauce" and recommended the perfect products. After just one use, my hair has so much more volume, feels healthier, and smells amazing. I can already tell a huge difference, and I'll never go back to the cheap brands again! Thank you, Mimi, for sharing your expertise and taking the time to help us find exactly what we needed. You were so professional, knowledgeable, and genuinely friendly. Great customer service like yours is hard to find, and it made the entire experience so much fun. I'll definitely be back! read more

Oyuky H. made my niece's birthday feel extra special in the best way. I treated her to a wash, blowout, and some fun hair tinsel before her party, and Oyuky absolutely delivered. [[HIGHLIGHT]]My niece is pretty shy, but she instantly felt comfortable with her, by the time we left, she couldn't stop talking about how nice and sweet she was and how gentle she was when washing her hair.[[ENDHIGHLIGHT]] The blowout came out beautiful soft, bouncy, and perfect for her big day and the tinsel added just the right touch of sparkle. [[HIGHLIGHT]]When we got to the party, all her friends were obsessed with her hair. It made her feel so confident and happy, which meant everything to me.[[ENDHIGHLIGHT]] All the parents asked where I took her and I gave them Oyuky's information to book. [[HIGHLIGHT]]If you're booking, definitely ask for Oyuky H. she's talented, kind, and truly knows how to make her clients feel special.[[ENDHIGHLIGHT]] read more

Ulta Beauty - Hair Tinsel plus wash and blowout. - Cosmetics & Beauty Supply Near Me - Los Angeles, California

See all

[[HIGHLIGHT]]I loved my experience here.[[ENDHIGHLIGHT]] I know nothing about makeup and [[HIGHLIGHT]]Natalie helped me by recommending products that she saw best fit for my skin and preference.[[ENDHIGHLIGHT]] The store was clean and relaxing. The only reason it's 4 stars is because they didn't have the product I needed. read more

See all

The store itself is okay, it has everything and its pretty clean for the most part. my only problem is that there should be some sort of security guard or a police nearby because the amount of times this Ulta gets robbed is honestly insane. Last Saturday I went in to pick up some things and two men walked in and walked out with pillow cases (??) full of makeup items and other things (I'm assuming). Ofc I know the cashiers and workers can't do much but I think for the safety of the customers and ofc the workers there should be more security implemented at this store read more

Had such a great experience getting my foundation matched with Jennifer! She was so helpful and supportive in my decisions (and my lack of knowledge in where to start!) I was able to find the best foundation and concealer to start my girly pop journey for 2026! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I use hair services with Aileen and I like her energy. She is experienced and friendly. I feel good when she works with my hair from coloring and cuts. Lots of parking available. read more

I was around the corner from this specific Ulta so figured I'd stop in real quick. Ive never been in this location, it's good size and lots of items in stock. [[HIGHLIGHT]]Everyone I encountered was friendly and helpful.[[ENDHIGHLIGHT]] I had to make a return as well, and the transaction went easy. I also got tempted and grabbed the new hello kitty touchland while waiting in line; note the rewards coupon is good for this brand. Sign up with rewards if you haven't yet, you'll get money off your order when you've accumulated enough points too! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Los Angeles, California

[[HIGHLIGHT]]Friendly customer experience yet also I have the space to roam and figure out what I want.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I always feel more at home at this location.[[ENDHIGHLIGHT]] Definitely better than Sephora read more

I love how this place has a variety of both expensive and less expensive items to sell, so it caters to all different people. There is plenty of parking spaces here. read more

[[HIGHLIGHT]]Deja, the Manager, is AMAZING! She did my makeup, carefully listening to my needs & fears about doing a new makeup regime to appear great on zoom presentations.[[ENDHIGHLIGHT]] She patiently helped me find the perfect look with products I loved!!! And I looked great! [[HIGHLIGHT]]Tyler, the MBA, helped too. She was patient sensing my getting overwhelmed to get a total look with lashes & brows and more.[[ENDHIGHLIGHT]] She suggested excellent products. She helped me pick the perfect lipsticks staying on task not getting distracted or overwhelmed to make a good decision. [[HIGHLIGHT]]She also made sure I got a gift-with-purchase that I liked.[[ENDHIGHLIGHT]] Overall, it was an A+ experience at this Ulta location!! read more

I was highly satisfied with the service provided by Deja. She assisted me in locating the products I required and demonstrated exceptional hospitality skills, showing politeness and professionalism. Furthermore, she helped me identify my precise skin tone for my foundation. If you ever need someone to help you find the products you need ask Deja!! read more

I placed an online order and came in for pickup. [[HIGHLIGHT]]The process itself was quick, but the customer service really stood out--in a bad way.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The employee who helped us (Sandra) was very rude and didn't greet us or show any basic courtesy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]No smile, no acknowledgment, just a dismissive attitude.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I understand people have off days, but this made the experience uncomfortable and unwelcoming.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Customer service is a big part of why people return, and this interaction definitely made me think twice.[[ENDHIGHLIGHT]] I hope management can address this and improve how customers are treated during pickup. read more

I personally don't shop here, but whenever my wife needs some makeup or other skin care items, she always comes to this location. When I've come in with her, I find the space open, warm, and inviting. Staff is very friendly and helpful and will not only help you find what you are looking for, but offer suggestions based on your needs/complextion/etc. I'm not sure if they're given any sort of commission but if they are, they certainly don't push extra purchases on you which is great. Checkout process is always quick and easy. Even when there is a long line they do a great job of moving it along. I always appreciate a quick checkout process. In all, it's always been a nice experience going in to this store. Even when there is an Ulta closer to our house, my wife prefers to go to this location so that also speaks positively for this spot. read more

I usually shop at Sephora, but visiting Ulta on the corner of Canoga and Victory completely changed my mind. I had the best service at this location. I believe her name was Corsi (forgive me if I'm misspelling it). I came in with a pretty long list--concealer, foundation, mascara, lipstick, and conditioner--and she went above and beyond to help me with each one. Not only did she walk me through the different products, but she also showed me how some would actually look on my face so I could really see what I was buying. She was patient, knowledgeable, and so informative. You could tell she really knows her stuff and takes pride in helping customers find the right products. It made shopping here feel personal and fun. I left feeling confident about my purchases, and honestly, this experience won me over. I'll definitely be coming back to this Ulta because of the service I received. Hoping I get the same experience. read more

Clean and big store, no one asked if I needed help which was fine. Lots of parking out front in a big lot. I can in the morning and was able to get good parking and check out fairly quickly. Staff was nice. I even got a free sample. read more

The store itself is very clean & organized! However, if you are thinking of booking a beauty service I believe her name was Aileen D, messed up my hair so badly to the point I had to ask another hairstylist at another place if he can help me. I originally had bright brunette hair dyed & wanted an overall touch up... keep in my mind my hair is originally black so getting my hair light without bleach was a long process when I got it originally dyed. My original hairstylist moved away & I figured why not try Ulta since I like this location! While she was doing my hair, I asked her, this is brown right ? toned down but still brown? to match my brown color? and she told me it's not dry so it'll be brown later. It came out black... The inside of my ears & my cheeks everywhere had black dye on it. She didn't even brush out my hair at the end and left me with drenched hair... Even if I didn't choose a blow out, Ive never left a salon with drenched messy hair before. I clipped my hair up and paid at the front & left her a tip because I did in fact receive a service. I just wish it worked out because it is such a convenient location! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Make sure you don't stand in line for more then 2 seconds because ROBERT will yell at you!! So unprofessional, when asked for his name made a rude face at us when leaving! Just beware!! read more

[[HIGHLIGHT]]Please improve your CSR system, on Saturday went for exchange a purchase made 2 days before that day.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Cashier with glasses was arrogant asking me it's used or not used when I told her items were being used but it was not suitable for my hair and face.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Despite the receipt was given to her, she still was obnoxious; please if you don't like to interact with customers then don't work there.[[ENDHIGHLIGHT]] You guys have a great return policy for cosmetics. [[HIGHLIGHT]]From the beginning when I said hi to her, she looked unhappy so, I left to avoid that bad energy because of her insufferable behavior[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]I was thinking to buy more but i was not satisfied with my experience with it.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Do better leave your personal problems at home.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Deja provided sincere knowledge on the questions I had referencing beauty products and skin care.[[ENDHIGHLIGHT]] Her smile, along with her professionalism., built an unquetionable trust in the recommended products; as I am new to beauty. [[HIGHLIGHT]]Thank you for making me feel beautiful and confident with my next purchase.[[ENDHIGHLIGHT]] read more

Your Makeup specialist named Jacob I believe helped me on Wednesday March the 11th and he was terrific!! I've been battling skin blemishes on my face, particularly melasma. I was trying to find a corrector that I could wear under foundation that would make my skin look great, Jacob came up to me and asked me if I needed any help and the interaction was perfect. He picked out a Nas concealer and my skin never look better. Not only that he was really patient and knowledgeable about the products I needed it. He went onto suggest some other products in various areas of the store that I ended up buying to. Jacob has great customer service skills and I really appreciate the one on one time that he took with me to help me with what I needed.. I will definitely be back and hope to see him again read more

I often come to this Ulta as it is close to my work. This location is always kept clean and well maintained. There is always plenty of parking. I have noticed that this location has items in stock that are not available in other locations. I have frequently been to the salon in this location. It is super easy to book appointments online, and they provide text message reminders for appointments. I am always happy with my hair after each appointment. I am grateful that they offer evening appointments to accommodate for my work schedule. This place is often busy whenever I drop by. I last came here today; there was only 1 cashier working. The cashier, Micalya, was super friendly. I just wish they had more cashiers available to help with the long line. I have only been here on weekdays, so I can't imagine how crowded it gets on weekends. Also, the associates have never asked me if I need any help whenever I am shopping here. I have never ordered items for pick up at this location, so I can't comment on that service. If possible, sign up to become a Ulta member to get access to coupons and discounts as many of the items here are quite pricey. All in all, this is a decent Ulta with a nice variety of items, but the customer service could be better. read more

Omgggg I love this store!! Billie helped me pick out the perfect combo for my foundation, primer, blush & answered all my questions! She was so helpful and knowledgeable. This store is so clean and everyone is very welcoming! Thank you for a great customer service billie! read more

I came here on a Monday night to look around and get my birthday reward. The store is very organized and clean. The employees were friendly and helpful. After browsing the store I was ready to go get my birthday gift. The employee at the register was so nice helping me find the email with the barcode. She was patient and explained all the products I could choose from. I also asked her other questions while she helped me and she was very nice and knowledgeable with her answers. There is plenty of parking which is nice and the store is big and spacious with lots of products! I will be back! read more

Out of stock on half of the items I was looking for but the samples were still out. [[HIGHLIGHT]]Probably better to see in store then purchase online[[ENDHIGHLIGHT]] read more

Admittedly I'm writing this review more for my wife than myself because I'm just tagging along but she loves this ulta location. Lots of parking. Friendly employees. Lots of choices for your make up needs. Great rewards program. Speaking for myself I do appreciate they have stuff for men. It's very bright inside. Store was clean. Wish there was a place for me to sit down but that's ok. read more

Ulta Beauty - Place is huge - Cosmetics & Beauty Supply Near Me - Los Angeles, California

This is my local Ulta- I'm here so often that I recently made it to platinum membership lol The staff is very friendly and the store is kept pretty clean and organized which is an impressive feat considering the recent surge of unaccompanied tweens coming in and making a mess out of all the displays (thanks a lot, TikTok). I think, given those circumstances, the store is kept in good condition. I prefer this location over the one in Northridge. read more

I've only been here once or twice but stopped in today for our free birthday gift. I ended up asking g for a specific color eyeliner and Gustavo was so incredibly helpful! He went above and beyond to try and help me. I will absolutely come back to this location. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Los Angeles, California

[[HIGHLIGHT]]The manager told me she would check if they had a item for me. She never came back.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]And when I finally approved another employee she told me she got busy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The manager then proceeded to lie and say she told me they didn't have it when she clearly told me she would go to the back.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Horrible customer service.[[ENDHIGHLIGHT]] read more

This store is absolutely wrecked. The shelves look like someone was just throwing items around. [[HIGHLIGHT]]I asked someone for help finding a specific thing that is listed in their website and the girl I asked couldn't be bothered to help me find what I was looking for. Very dismissive attitude.[[ENDHIGHLIGHT]] read more

It was the first time I stopped by ULTA to find a good foundation. A nice staff; Giselle (if I'm not mistaken), was so nice and patient when answering my questions & she helped me find a good match of products for my needs. Then... I walked around the store... and decided to get some other products for my own experiment, coloring my hair. I got Wella's products and got so many things (maybe too much! LOL), color depositing conditioner, mascara etc. I had to stop myself otherwise I'd keep adding more stuffs! read more

See all

I usually don't write bad reviews but I figured it would help the employees to do better with their job. I recently got a hair treatment probably about a month ago, and while she was washing my hair I was already uncomfortable with my position. I tried adjusting but the chair was just not comfortable enough that my head is still basically too forward than it should be that a lot of water spilling in my face while she's washing my hair. [[HIGHLIGHT]]She saw that my face and my clothes are getting wet but she didn't give a sh* i guess. That continued until some of the water went to my left ear. and I was so shocked that time since I know that the water is full of chemicals from the treatment and I didn't get a single apology from her.[[ENDHIGHLIGHT]] She just said "oh" then half ass wiped my left ear. Fast forward, after a week or 2 I started feeling weird on my left ear. woke up and my left ear is blocked. I let it go for a couple of days thinking it would go away on its own but it didn't so I went to urgent care and said I have an EAR INFECTION. What a coincidence that it's my LEFT ear. It's been a month but I'm still suffering from it and it sucks so much cause I can tell that she didn't care much about her clients by the way she treated me. No care whatsoever even when she was giving me a blowout. Felt like she was definitely pulling my hair. Her name is Hedieh. Please be careful and voice out when you're uncomfortable. read more

[[HIGHLIGHT]]Kept being followed around , I know it's their job to make sure no one is stealing but I felt completely uncomfortable in there[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]I wanted to leave but I really needed a couple of things.[[ENDHIGHLIGHT]] read more

Did not feel comfortable at this ulta, came in for some hair products and was followed in the store by two employees. Neither came up to me to ask if I needed any help they just peeked around the corner of the aisle and left. I also was laughed at when asking about a product I guess they don't carry. To top it off after I bought my products and left, I get a call saying my card declined and I need to come back. She bagged my items and let me leave, and then tried to blame on my card declining. It was honestly really embarrassing and I won't be going back. read more

[[HIGHLIGHT]]I went in to find some Make up & came across Sandra. She truly helped and showed me different products that made my purchase so much easier![[ENDHIGHLIGHT]] [[HIGHLIGHT]]If you're looking for someone to help guide you.. Sandra is your girl![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Sandra was so helpful with helping me figure out the student purchase and was so patient![[ENDHIGHLIGHT]] [[HIGHLIGHT]]She is amazing![[ENDHIGHLIGHT]] read more

The other day I came by the Canoga Park store to speak with someone in the salon. I was seeking advice regarding new shampoo/conditioner to try. Missy enthusiastically offered to help me. She patiently listened to my concerns and questions, and was an absolute wealth of information. I left with new products, and more knowledge regarding hair product ingredients and new lines I might want to try or recommend to my daughters. She was professional and a pleasure to speak with, and it's wonderful to know I can look for her if I have more questions in the future. read more

The employees at this store are clueless They huddle together while customers are walking around with no help Zero customer service unless you look for someone and ask for assistance They do not come up to you to ask if you need any assistance They seem to just talk to one another Poor management The only person that was friendly was the girl with purple hair that greeted me as I walked in I will never ever go into this store again read more

Love this place!!! Find everything in need, especially for my 11 year old daughter she love this place so much

Came in today to return a perfume item not thinking much about it, i had on the free tote bag that was given with the returning perfume purchase. The sales person asked me if that tote bag came with my returning purchase i said, " yeah" ( it was a promotion for a free gift with a online purchase ). She said I couldn't make the return if i didn't give the bag back. I literally walked there from my job had to give her the bag and asked her to give me at least a plastic bag to put my things in. I called customer service and asked them if this is protocol and they said No but stores have their own protocol. The agent over the phone offered me a 20% off online discount and apologized for the unpleasant situation i went through. I had to go to Sephora to exchange an item as well told them what happened they were mortified lol they gave me so many freebies because they couldn't believe the humiliation i went through at the canoga ulta store. Moral of the story don't bring anything you have ever gotten free even if it wasn't that store who gave it to you. Sadly they are just going to throw that used tote bag. Do better this is poor customer service. read more

Went a few days ago with my sister and as soon as I went in the store, we both felt racially profiled, we kept noticing a tall Hispanic man with a beard who works there, ushering his coworkers to keep an eye on us multiple times. I have shopped at that exact location before and got rung up by him and he was shocked that I was a diamond member. It was very uncomfortable shopping there knowing he and his coworkers were breathing down our necks. Again, I'm a diamond member, I'm constantly buying makeup as it's for my profession and i go to Ulta to relax and buy makeup and this experience felt highly uncomfortable and made me anxious. Oh and they're NEVER stocked in ANYTHING. If you're looking for a viral product, a trending product, you're better off going to the Ulta in calabaasas because they're always empty read more