Love love LOVE this location! It is well stocked with lots of skincare/makeup products. The staff is super friendly and helpful. Stations are clean. Don't forget to visit during your birthday month, I was so stoked when my associate showed me which options were available as a birthday gift. Plenty of parking in the lot, it can get busy but never searching forever for parking busy. read more

Go-to when I need makeup + skincare without hitting 3 different stores. Staff is usually helpful if you ask for recs, and the testers are actually stocked. Lines get long on weekends and some higher-end brands are behind glass, which slows things down. But points for having drugstore + Sephora-level stuff under one roof. Rewards program actually saves money too. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - San Diego, California

The store manger was very rude and doesn't know about return policies! I bought a makeup online and when I got it was defective so I went to the store to exchange it and the "store manager said no I can't exchange it there because I bought it online not in her store and I have to deal with the customer service online not her! I said online and store are the same thing she said nope! And she walked away. How can you call yourself store manager when you don't know the simple return policy. Super rude and unprofessional read more

We were here on 12/20/25 and had such a great experience. Scarlet was amazing She took her time showing my girlfriend different makeup options and helped her find the right colors, setting spray, brushes, and more. You could tell she genuinely cared and really knew her stuff. I believe the associate she was training was Sam, and you can already tell she's going to be great at her job too. The manager, Gwen, was also walking around checking in to see if anyone needed help, which we really appreciated. As someone who's usually just there waiting while my girlfriend shops, I've been to many Ultas, and this location truly stands out. The staff here are friendly, attentive, and actually seem to enjoy what they do. Such a positive experience overall. read more

Had a very nice customer experience here today. Even though they didn't have what I came in for initially, I found a good alternative with the help of first Ella then Nadia on other product questions. Both were kind, enthusiastic, helpful and very knowledgeable. I appreciated that the errand wasn't a waste of time and I did not leave empty handed!!! Ella was sweet and gave me some great product tips and Nadia was definitely a super pro too!!! read more

I went to this ulta after work a couple of weeks back, and I believe the girl who helped me was Maureen and she was so incredible! I'm very basic when it comes to makeup and I had a last minute event that night and needed help finding a few different products and she took her time assisting me and everything that she recommended worked out perfectly! She was so so sweet and so knowledgeable and def deserves all of the praise! I will be going out of my way to hit this location again just to be assisted by her! read more

I went to Ulta in Claremont Square and a worker named Paloma was very rude and dismissive toward my friend while she was simply trying to redeem a birthday reward. It was her 15th birthday, and the account was under her mom's name, yet Paloma made the situation far more complicated than necessary. Instead of explaining things politely, she was disrespectful and didn't acknowledge my friend at all, which made the interaction uncomfortable. read more

I had outstanding customer service experience here his name's Dan He always friendly and polite and details oriented I was looking for one of perfume unfortunately don't have this store But he call other store and hold for me I always trust his job performance!! Excellent kpb Dan thank you read more

I waited for staff to acknowledge me wanting to smell a perfume. There was no tester available and no bottles locked for purchase. I had to wait for staff to go in the back inventory to locate a bottle for purchase. Then, I couldn't even hold the bottle myself to bring to the counter, like a criminal who can't be trusted. Will no longer purchase fragrances from Ulta and will focus my spending at Sephora. read more

I had such a great experience at Ulta thanks to Dan, the manager! I walked in completely clueless about what to get for ingrown hairs and makeup brushes, and he was incredibly helpful and patient. He took the time to explain what products would work best for my skin and walked me through different brush options without making me feel overwhelmed. I really appreciated how knowledgeable and approachable he was :) definitely made the whole experience way easier and more enjoyable. Thanks again, Dan! He deserves a raise!!!!!! read more

I arrived into the store needing help with a large order and Nadia helped me all the way with 14 different items, she went out of her way to make sure I had found the correct products.. her positive energy and attitude was a relief on a stressful work day.. thank You Nadia for all The help... read more

Went into Ulta today to pick up a couple items. I met Lucy. She's a wonderful example, of what an employee should be. She was friendly, outgoing, very helpful and knowledgeable. I hope I see Lucy again when I go back. read more

This is the Ulta I often go to, and while occasionally there may be a bit of a wait in line while the cashiers are doing their best, this is a solid location. I was motivated to write a review today because I got really great suggestions from Dan, who is super knowledgeable in a lot of the products. He casually asked when I strolled in if I was looking for anything specific, and when I told him what I was looking for, he let me know that while that brand is only available from Ulta online, he was able to give me some solid suggestions for alternatives. read more

I live very close to this ulta, so I come frequently. Each time the service is great and efficient

This was my first visit to Ulta, and I was surprised at the good products they carry. Some shelves were a bit empty, so I hope they replenish frequently. I don't appreciate being automatically signed up for promotions as I was here. When checking out they asked several questions (phone#, name, email). Rather, just ask me if I want to join and then tell me the benefits. I did like that Ulta had some trial sizes, although not many. Usually, I ask my hairdresser to order me products since they get such a big discount, but it's nice to know Ulta is available and selling the real deal, and not the fake stuff you buy at grocery and drug stores. read more

I was BROWsing for some eyebrow products while Erica was working on some nearby. She saw me struggling to select a product and offered a suggestion on the Benefit brow set in a dark brown. I looked at her client's eyebrows and they looked beautifully natural and framed her face wonderfully. I snagged the brow-set in #4 and headed home. The color is perfect and it adds just enough tint and volume to my eyebrows without going Oscar the Grouch. Love the store and love Erica for helping me out. read more

I would give this place 5 stars...but. Erika is my eyebrow lady, and I won't go to anyone else. She is so incredibly talented. Unfortunately, she is interrupted AT EVERY APPOINTMENT I HAVE because the other staff want to chitchat on the other side of the salon instead of work and help the other customers find what they need. I don't want to fault Erika because she's amazing and so kind to all of the customers. I fault the management for not making sure the staff are working. read more

Hair stylist was three hours late. Had a 11 am appointment. They got me in a 2pm. No explanation, read more

Thought the item we wished to purchase as a Christmas present was on sale, except the very very fine, small print on the sign says it is limited to just one shade. When we asked at the counter if it was on sale, we received the curt response, "It's not." Understand the place was busy due to the holidays, but the advertising was misleading, and the service was poor. read more

Recently had a toner emergency and was able to book a trim & gloss with Amber for the same week. I was so happy with everything, which almost never happens for me in hair appointments (let alone at a new place with a randomly assigned stylist). She matched my tone to my extensions, which I accidentally left at home, via a photo on my phone, and they came out PERFECTLY. I got so many compliments on the color match from close friends, and no one else could even tell they were extensions... I would definitely go back to Amber again for any/all hair services. read more

Have been to this location a handful of times and asked for Rudy each time. This time, I brought in the person for color matching as Rudy was basing his decision off of pictures (which may be hard to do depending on the lighting, etc.)... in any event we came right as he clocked in and Rudy was able to assist us immediately. He is very knowledgeable and we later learned he does makeup for weddings. He just has a perfect eye for color matching and knows his products... not to mention his demeanor and personality which sealed the package deal experience while shopping. Highly recommend. read more

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Many products are sold out. This was disappointing. Not sure if I would return to this location again. Nothing special imo. Wish I had more to say. Parking was no issue. Staff was attentive. read more

salvador was so amazing! he helped me find my foundation shade and recommended me amazing products based off what i was looking for :) he was very welcoming and i felt he super open to genuinely helping. he made my day and my experience 100% better! thank you guys read more

Th selection is not aa god as the other locations but everyone was super helpful and nice. Will be back!

Eh, pretty extensive array of makeup/skincare/haircare stuff if looking it as a store in general.....but compared to other Ultas, this one seems to be bare bones. They have some indie brands creeping into the variety, but not as fast as at other Ultas (where's Colourpop?? ;( ). Lack of available swatch samplers (i.e. samplers for some shades of a certain makeup product but not other shades). Idk, compared to the other Ultas I've been to, this place doesn't seem to be well-stocked in general. I pretty much go here because it's the closest Ulta near me and parking is easy lol. If you need to grab stuff that you know is pretty common at Ulta stores, you could visit this one, but if the stuff you're looking for is only at select Ulta stores, it's probably not at this one. read more

Love this location. I did a gift exchange and I needed some help finding new hair product. I would like to shout out RUDY!! He was amazing! Seriously like read my mind when I was explaining what products I wanted. It made the trip so easy and stress free :) probs will go back just for his recommendations and product knowledge! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - San Diego, California

Amber is AMAZING!! I came in with a specific look in mind but a limited budget, and she went above and beyond to help me find high-quality products that didn't break the bank. She's super knowledgeable, so sweet, and made the whole experience so fun! You have to ask for Amber--she's the best! read more

AMANDA !!!! When I tell you this women was the sweetest she not only was helpful she gave me & boyfriend such great reviews on all the products . She knew what she was talking about and it shows truly . Her customer service was 10/10 . Someone promote her or give this women a raise ! I will be coming back to this Ulta because my experience was absolutely amazing read more

Ulta Beauty - Sunscreen , toner , moisturizer. PLZ GIVE THESE A CHANCE OMG THE PRICE IS WORTH IT . - Cosmetics & Beauty Supply Near Me - San Diego, California

This has always been my local Ulta, but lately it has gone down hill. The last 4 times Ive gone in to buy basic necessities, they've either been out, I couldn't find someone to help me see if there was more of an item, or just straight up rude attitude when inquiring about a product. I felt so frustrated the last 2 times, I just walked out. Ive worked in customer service for decades myself, and the vibe I get is that they think theyre better then the customer. Not a good look. Im happy to buy elsewhere, but what a disappointment to say the least. And question for when Ulta replies: Why is this store always - ALWAYS- out of product, when other locations are fully stocked of the same item??? Are they getting ready to close this location, or what is happening? Is it ordering appropriately? ~Frustrated read more

I came in to buy a luxury cologne and I asked one of the ladies to get it out for me when they had a second she said okay then walked off and went and sat down on her computer. I then asked another lady to help me and she said she couldn't even though she was standing there playing on her phone. I went looking for someone else to help and I found the first person I interacted with again and she was off helping other people. I used to love Ulta but this location sucks. They treated everyone with color like a burden. I saw them interacting with others of color and they acted all irritated and annoying by us. read more

I don't know why people give stores like this negative reviews. I walked in, got what I wanted, then walked out. Great store, amazing selection read more

Had the best experience yesterday and help with Brenda . She helped rematch my foundation and select bronzer and blush . It has been so hard to find the correct colors until yesterday . Customer service at this location was amazing ! read more

I made a last minute order pick up on a Friday night for a last minute event that I had to attend the next day. Knowing I was going to be super pressed for time the event day, I knew I had to get the items Friday night. I went online and put in what I believed to be an order pick up. I might have placed the order 1 hour before closing (I was pushing it y'all- I believe the protocol is at least 2 hours in advance). I arrived at the store about 9:45 pm. I let the associate at the cash wrap know I was here to pick up my order pick up. The associate at front wasn't able to find my order; and she checked several places and systems. Upon further investigation, we discovered I had set my order for delivery and not pick up ... Before I could even say anything, the associate said, "not to worry we have everything in stock so I will just switch it to an order pick up." By 9:58 pm I was walking out with everything I had initially ordered. I truly appreciated how quickly the associate (unfortunately I don't know her name) was able to pivot and solve the problem; especially at the end of the night. Great friendly customer service like this is rare nowadays. I really hope management is able to recognize this associate. read more

I will start off by saying I am not the best with makeup and usually stick to what I've always used. My brow gel was discontinued and the one I tried to use instead just wasn't working out so I needed another replacement. Dan was so helpful is showing me products and explained things very well to me. I had other products to get but unfortunately they didn't have them. I needed them right away so he gave me other ideas. I ended up leaving with 4 new products then what I wouldn't normally purchase. This was the best experience I ever had in a makeup store!! read more

My hairstylist is Tamiah Jackson she is awesome I she did a wonderful job with my hair and I love the way it turned out she was very attentive to me read more

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Same selection as any other ulta store I've been to. When I came in on a Friday afternoon, the store had a decent amount of patrons browsing the aisles. I needed a recommendation for a heat protectant so I was looking for a sales associate, but even after walking around the store 4 or 5 times I couldnt find anyone to help me. There was only one register being used at the checkout so although there weren't that many customers, there was a decent line just to check out. This location seems very understaffed and I only stopped in to buy a hairdryer. I'd definitely prefer frequenting my normal sephora location to receive better service. read more

I had a 10×fantastic experience with Audrey today at Ulta Beauty! She asked the right questions to get the information to take me to the absolutely perfect product. I hope everyone has the chance to let her guide you to your perfect solution. Thank you, thank you, thank you Audrey!!! read more

I was going to purchase a new curling iron and decided to go to Ulta Beauty. What I found was so much more. They are a full one stop beauty salon. You can purchase make up, pamper yourself with a gel manicure while having your hair styled. They can also do make up for a special event as well as waxing. The store is brand new, well stocked and has everything for your beauty needs. The staff are all pleasant, professional and very helpful. I want to thank Crystal and Betel for taking the time to explain all the various beauty treatments. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - San Diego, California

I love Ulta, and I usually love shopping there. I don't know why everyone who works at this location seems so upset and grumpy and unfriendly. No one offered to help me while I was looking around for a while for a shampoo and I couldn't find anyone close by to help either. When I was checking out I felt like I was asking so much just to use a coupon because I got such attitude from the cashier. read more

I had an amazing salon service today including color and cut. Hannah was my stylist and was great! I am very happy with how my hair looks and look forward to booking with her again! read more