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Seal Beach, CA

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Ulta Beauty

3.4 (245 reviews)
Open 10:00 am - 9:00 pm
Updated 2 months ago

Services - Ulta Beauty

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Michelle M.

I was in this store for a good 20-30 minutes looking for blushes. Multiple staff saw me looking through all the blushes all over visibly confused and lost no one absolutely no one asked me if I needed assistance BUT they did ask other costumer that came in after me. Im today's culture makes me wonder if there is more to this...why ask others and not me? And no I didn't ask for help myself because they were busy talking to each other and I didn't feel like interrupting their chat. And if they didn't offer help theu I figured they didn't want to help me so why bother. A week later I returned and behold I was treated differently than others again! This time around tho the cashier was just plain rude. She made both my child and myself uncomfortable. On another note the store is messy the restroom were filthy. They only had 1 tissue box to use, 1! For all the make up aisles. No one in every aisle 1 for all the aisles and scarcely clean testers for testing make up. I gave it a 2 because it's ULTA and ULTA did have what I needed altho I did find what I needed alone by myself and it took me longer

Cambria U.

I recently had a hair cut with Lily . She was very attentive to what kind of style I was looking for but kept checking in to make sure I was happy every step of the way. She is super friendly and easy to talk to. The rest of the staff were also super friendly and complimented my hair cut after. Since I've gotten my haircut from Lily, I have had so many compliments. It is a shorter style than I'm used to but with her style guidance I feel confident in my new style choice. I'm a new mom so it feels extra special to have that confidence back and I thank Lily for helping me with that.

Angelique P.

Amanda helped me out today & bless her heart she answered all 100 questions and addressed all 100 concerns I had. Im VERY particular about the makeup I use and her patience and grace with me were endless. We laughed. We chatted. We tried again and again to find what I was looking for in the end I left with more products than I went in for and it was because of her guidance. She made me feel comfortable and didnt make me feel like a nuisance for how needy I was being. Thank you Amanda (:

Erica T.

Came looking here for an advent calendar, the one I wanted was sold out. I enjoy this ulta waaaaay much better than the one near me. Their customer service is superior, the store is more organized. Got myself a perfume (the pink crystal by Versace), 2 lip tints by benefit, and 2 mascaras by benefit as well. The cashier that help me out had the most beautiful purple/lavender hair and her fashion/makeup style were sooooo gorgeous, just like her personality. What a charming lady, she was fantastic. Highly recommend this ulta!!!!

care to explain why a stylist would highlight a blonde then do a peekaboo burgundy on already lightened that day hair wet? This happened at the salon yesterday. Fixed at home with a color I didnt want to go to, but at least it doesnt look like this . The blonde is also brassy too. A refund is required and that color is not burgundy. Not even close. this is less than 24 hours after being done and is the least of the damage done.it became obvious that the burgundy was also extremely patchy (didn't reach the roots in multiple places and then bled into other layers that were blonde.

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4 months ago

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11 months ago

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2 months ago

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10 months ago

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3 months ago

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4 months ago

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4 months ago

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Ulta Beauty

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7 months ago

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2 months ago

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2 years ago

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2 months ago

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5 months ago

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1 year ago

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6 months ago

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8 months ago

Great customer service and vibe! I always find what I need at Ulta. Plus it's walking distance for me.

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1 year ago

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9 months ago

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5 months ago

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Ulta Beauty

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5 months ago

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9 months ago

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9 months ago

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11 months ago

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11 months ago

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6 months ago

Joy was so helpful and I love everything she recommended. Always a great experience here.

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6 months ago

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1 year ago

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8 months ago

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8 months ago

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3 years ago

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9 months ago

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1 year ago

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Ask the Community - Ulta Beauty

Review Highlights - Ulta Beauty

Amanda helped me out today & bless her heart she answered all 100 questions and addressed all 100 concerns I had.

Mentioned in 13 reviews

Read more highlights

Ulta Beauty

Ulta Beauty

3.6
(182 reviews)
2.9 mi
$$

I really love shopping online and in the store at Ulta because I love their business practices and…read moreI also love trying on new products. The main reason why I'm able to try different things and keep most of them is because of their amazing return policy. I was able to return a couple of items that were not from my skin type and if you do it within the time allowed, they really don't ask any questions. Great staff and very friendly.

This has to be one of the worst Ulta locations I have ever visited. No one seemed to have a sense…read moreof urgency or understand the importance of providing good customer service. It felt like most of the employees were more interested in standing around talking to each other than helping customers. I honestly felt like only one employee was actually working and ringing up customers while everyone else was standing around doing who knows what. It also took an unusually long time for someone to bring over a key so I could look at a cologne I was interested in purchasing. With so many employees on the sales floor, you're telling me not one person could step in and grab a key for the associate helping me? To make matters worse, there was a line of customers waiting to check out, yet only one cashier was working the register the same employee who was also waiting for someone to bring her the key. No one else seemed willing to step in and help, which made the wait even more frustrating. This team definitely needs better training and much stronger customer service skills. I was extremely disappointed with my experience and ended up leaving without buying anything, even though I had planned to purchase several items. To make matters worse, the store didn't even have any cologne testers available, making it impossible to try the fragrances before buying. I've been a loyal Ulta customer for years and spend a significant amount of money there, but this is by far the worst Ulta location I've ever visited. I would not recommend this store to anyone. Save yourself the time and visit another location where customers are treated with respect and where employees understand the importance of providing quality customer service.

Photos
Ulta Beauty
Ulta Beauty
Ulta Beauty

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LATHER

LATHER

4.9
(41 reviews)
2.8 mi
$$

ive always walked passed lather whenever im at 2nd and pch. i decided to stop in a check out their…read moreproducts. i was greeted as soon as i walked in , the gal asked if ive been in before and if i would like a demo, uhh yea! everything smelled so nice and felt amazing on my skin i feel like as the older i am getting, my skin is getting sensitive to certain ingredients. i love how they have a comfort crème! it is supposed to help with sensitive and eczema-prone skin by soothing and moisturizing dry and stressed skin. that is next to purchase! i absolutely love that their products are all clean, it does not include any synthetic fragrances!! i ended up getting: Bamboo Lemongrass 3-Step Travel Set, for my travels. parking: located by warby parker , on the first level. parking garage is avail with 90 min free - parking along the marina side, 2 hours.

This is my go-to spot for skincare, for both face and body. The quality is great for the price, and…read moreI genuinely love their products. Every time I come in, the staff is always welcoming and friendly. My trips are usually quick because I already know exactly what I'm getting: the caviar lime AHA cleansing crème, ultra-light face lotion, vitamin C peptide renewal serum, citrus balancing toner, plus various soaps and body butters. Everything I've tried has been consistent and reliable. I also really appreciate their rewards program. You earn 5 points for every dollar spent, and their recycling program, which gives you 50 points when you bring in empty containers.

Photos
Front door. The balloons were for their summer sale event
Front door. The balloons were for their summer sale event
LATHER
LATHER

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Sephora at Kohl's

Sephora at Kohl's

2.9
(9 reviews)
0.1 mi

I don't usually leave reviews, but after experiencing this twice at this location, I felt compelled…read moreto share. Several times I've visited this Sephora, I've been treated impatiently by sales representatives at the counter. I've had issues using my Kohl's card through the app to pay, and instead of being helped or directed to someone who could assist, I was met with eye-rolling and an attitude that felt unnecessary and unprofessional. I understand that app issues can be frustrating for everyone, but customer service should still be respectful. The regular kohls employees are always great. A little patience or guidance would have gone a long way today. If there were security footage of the interaction, it would clearly show the dismissive behavior. It made me uncomfortable when I clearly needed a minute and eventually help with my kohls app payment. Unfortunately, this has been a repeated experience, so next time I'll be going to Ulta just a few storefronts over, where the staff are friendly, helpful, and actually make an effort to assist customers.

The reviews about rude employees are correct. I went to get my usuals but the staff person ignored…read moreme the whole time until I got to the register. She was cold and unfriendly. There was no "Hello, let me know if you need anything" or "can I help you find anything?". I went searching around on my own and found all my items. All the areas were organized and cleaned so I'll give 1 star. It was my first time at the store but I won't be back to this location.

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Sephora at Kohl's
Sephora at Kohl's

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Ulta Beauty - cosmetics - Updated July 2026

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