I give Dan our sales men a 5 star review, he did great. Paula was also a great sales in parts. The…read morewhole team was great with us buying our 2026 Ca Am side by side

They don't deserve a one it should have minuses. Took my quad for valves and clutch to be checked…read moreout. They replaced the battery, witch they just checked my battery the day before I dropped my machine off and it was good. Needless to say I made them take switch batteries back. They never checked the valves or the clutch what I took it in for. The invoice stated for them to be looked at. I guess they can't read. It their lost. The parts department sucks too. Just a bad place.

Just wanted to say thank you to Steve . I needed 2 tires put on…read more in a hurry. Steve had me drop em off in evening and were ready the next day . great service and great price on labor . will be back

I brought mt motorcycle in for the front forks not holding air for air ride suspension. about a…read moreweek in i called to see where the progress was if any and they went through my bike and inspected everything and drummed a bill upwards of $3500 i asked if we could just fix the forks that the bike was a 1997 and it will have these issues, well another week went by and they called and said it would be $300 to identify what the issue was i chose to go ahead and another week went by and another call the guy said he needed me to come in and look at the bike, he had found a mouse nest in the faring and the wires were chewed for the High beam indicator, neutral position, and blinkers and told me he couldn't go any further so i told him to put it back together and i would find somewhere else they ended up just slapping it together for the $300 they couldn't even be bothered by replacing a windshield bolt and they ended up breaking a HI way peg and didn't say anything about it.

After a rocky start and unfortunately a long wait. They finally got the job done. They did a great…read morejob on the install, with no problems. With all the extras ordered they did miss one, but promised to fix it.

We went to Genthe to purchase riding gear for a new dirt bike. Our lack of experience in this area…read morewas transparent. The staff in the parts department were patient in describing what was needed and sizing. They were particularly helpful in sizing for a helmet and goggles. The motorcycle sales staff take their jobs very seriously with a focus on safety and skill level. We will continue to come here for future needs.

**UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.

great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

I had called Home town Cycle and ask what the price would be to replace 4 cables Brake and…read moreshifting. I had raised the handle bars and the cables were 2 short. the owner ask if I had Hydraulic brakes I called back after verifying that I did. I was told the price would be 189. I brought the bike in the next day and was quoted a price of 325 plus he was telling me that the extender I purchased form a Giant dealer was no good and I should replace that too for an additional cost. I was not happy and told him that and expressed I was stuck and if I am paying that price it better be perfect. He said he could not guarantee that and refused to do the work. I would not recommend this service to anyone the bait and switch and then the push to purchase more unneeded hardware in the extension shows he is only in this to make money. I would not take your bike here for service.

Took my daughters bike in to have the gears fixed. Got a call that same evening stating they…read moreweren't sure if the gear shifters they had would even work because the bike is "so old". Was also told the brakes were really bad and the wheels were really wobbly. The same bike had been ridden in a competition 3 days prior to that. I was told that it would be at least $100 and the bike would be barely rideable. I feel like they saw a woman who didn't have a clue and they could take her for a ride. Well guess what not happening. I watched the man test the brakes, while holding the brake handles and trying to push the bike it didn't really move. So tell me again how the brakes are really bad. They just wanted to see how much $$$ they could get. They are getting nothing!!!