I cannot emphasize what a great experience I always have at Ultra Lux! The girls are so talented and fun to talk to. I get my haircuts with Trisha and my body waves with Deanna and I am always so so happy with the results. If you have stick straight and flat hair like mine, I highly recommend getting a body wave. It's like a more relaxed perm! I've never had a consistent place to go to but now I'm never going anywhere else and you shouldn't either ;) I also attached to pic to see what us straight haired girlies are missing out on haha read more

Ultra Lux Salon - Body wave by Deanna and cut by Trish! - Hair Salons Near Me - Redondo Beach, California

Incredibly rude on the phone when I tried to make an appointment. Lacks professionalism. Had my hair done here 1 year ago, it was just ok, but now with this approach, I give it a zero. read more

Nope. Just NO. Sort by 1-star reviews and you'll see this experience isn't unique. I wish I had. They didn't know I was coming although I made an appointment so they rushed me through, but charged me full price. Speaking of... they charge more than the advertised price. The site says $100 but they charge $125. Last I checked that was illegal. The sign should say '$100 & Up' but it doesn't. When I went to another salon to fix the lopsided part, they said my hair was cut for someone with a totally different kind of hair. I can not recommend this place at all. It's a shame because it looks cute. Can't speak for the other stylists so I'm sorry they are lumped in with this very bad experience. Birds of a feather? Hope not. read more

Ultra Lux Salon - Hair Salons Near Me - Redondo Beach, California

I've been to this salon a few times over the years. In the past, for color and cut when I lived closer to the area and after that, I'd make the drive from Koreatown for a vintage style on special occasions. I wanted to do so this time around for my 40th birthday next week. I reached out via their scheduling app on Tuesday to request an appointment (I thought this was weird because most service businesses don't require a request-you pick a time and date, and it's booked). Cut to 3 days later, and I have never received a call, text, or email letting me know if my appointment was "approved". I called twice today during business hours, and no one picks up so I leave a voicemail letting them know I'm still waiting for a reply. Instead of a call back, I get a text simply saying my appointment couldn't be scheduled even though the stylist had that entire morning from 9am to 2pm open when I looked through their app. I just tried calling for a third time, and no one picked up yet again. I find the type of communication I received to be incredibly impersonal and unprofessional. It doesn't seem like Ultra Lux needs or wants your business so I would suggest looking to spend your money with someone who does. Now, I have less than a week to find someone to style my hair since Ultra Lux wasted 3 days of this past week just getting back to me. read more

Ultra Lux Salon - Hair Salons Near Me - Redondo Beach, California

I have been going to Ultra Lux salon for 6 years now and always go to Yani. I started off very shy and conservative and Yani has always been so patient and kind as I've explored more looks that I always end up loving. As a stylist she is wonderful!! I feel comfortable, trust her, and always feel relaxed and safe having my hair in her hands. Highly recommend her if you are starting to want to explore new looks and don't know where to start. The salon is so unique and has great vibes! The aesthetic is beautiful and they always make it a point to make you feel super welcomed and comfortable. As for the price I used to pay $15 for my cut and thought that was a lot. But I've learned it's about the experience, the products, the customer service, and the final look so I think it's def. worth the price! read more

Ultra Lux Salon - Hair Salons Near Me - Redondo Beach, California

I've been coming to Ultra Lux for about 5 years now & always get a cut by Maine. I will never go anywhere else, I love the atmosphere, the decor, and the friendly service. I always love my hair every time I leave here. If you're looking for a great cut, great color or hair treatment with friendly service this is the right place. read more

Ultra Lux Salon - My before & after cut by Maine. - Hair Salons Near Me - Redondo Beach, California

I haven't looked forward to getting my hair cut and colored until I started going to this spot and seeing Jenn. I'm one of those people who don't really know what possibilities are out there for my hair style. I love my hair and am surprised at how great it comes out every time I leave their salon. Ambiance is on point with cute vintage/antique salon decorations and good choice of music. Staff are friendly. Walk ins are welcomed but making an appointment is really easy/convenient! read more

Ultra Lux Salon - I absolutely love my bayalage sombre color & long layers by Jenn. The warm subtle highlights add dimension to my dark hair! - Hair Salons Near Me - Redondo Beach, California

After finally deciding to do a major change to my hair, I decided Yani would be the perfect person for what I was looking for. I woke up one day and decided it had to change ASAP - thankfully Yani understood and squeezed me into her very busy schedule. I went from straight long hair, no layers, to a medium length asymmetrical bob with a little bit of color. After seeing a few inspiration photos, getting a feel for my hair type, and listening to how much time I don't want to spend on fixing my hair everyday, she set out with her razor to transform my hair into a sassy hairstyle with fun red peekaboo highlights. It was a huge confidence booster for myself AND I'm still receiving compliments on my hair two weeks later! Her salon is also super cute and comfortable with lots of parking options, plus who doesn't like to sip on a mimosa while getting beautified?! read more

Ultra Lux Salon - Asymmetrical bob sits perfectly - Hair Salons Near Me - Redondo Beach, California

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Yani is the best! I first came to this salon 3 years ago for help to correct a botched mess another hairstylist had done. I honestly didn't think it would be possible but Yani worked her magic and made it happen! Since then, I don't let anyone else touch my hair. Recently, I decided to go pink and it came out great. I swear, she can do anything you want! You won't regret it, the ladies that run this salon know what they're doing and only use the best products. read more

Ultra Lux Salon - Correction - Hair Salons Near Me - Redondo Beach, California

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I tried to make two appointments with this salon on the Mindbody app. Tricia responded quickly and said it wasn't actually available and offered another slot, which I appreciated. Since I was trying to get my hair cut in time for a trip, I wanted an earlier session so I made another appointment. Yani never responded or accepted my appointment. After reading all of the reviews, I decided not to head over there without any confirmation at all. Not to mention, their voicemail box is full. Also, the Mindbody app has no prices. Why not just do booking the old fashioned way?? read more

Yani at Ultra Lux is amazing! She has always done a great job with my super thick hair. Most stylists are quite intimidated by my hair and will only do certain styles. Not Yani! She gets it! I love having a long bob because it's much easier for me to take care of. Yani has performed both a choppy lob and a smooth lob for me and they have been amazing! I always get a ton of compliments. If you're looking for someone with an eye for detail and is willing to take their time, then look no further than Yani at Ultra Lux in RB! read more

Unreal the Lack of Manners at this place!!! Called in advance to obtain a consultation, arrived and Was Never Acknowledged after sitting for a good 10 minutes! It's quite small, so everyone was well aware that I walked in and sat down. Well, I don't care how good the stylist "Ultra Lux Salon" seem to be per their yelp pics, There's Nothing Lux About Their Customer Service!! Therefore, this is not the type of establishment I choose to business with! read more

I just heard that ultra lux salon has moved to a new South Redondo location. I'm excited to check it out in two weeks! I really like my sylist Yani! She is super sweet, and spent a long time thinning out my thick, long hair. I was very happy with my haircut, and I'm excited to have my haircut by her again! I'll update after visiting the new salon. Bonus: They seem to have a ton of repeat customers. My stylist him to know every single customer that walked in through the door! read more

This salon is amazing! Impeccable vibes along with highly talented stylists. Yani is phenomenal. She can pinpoint exactly what I am looking for and executes it flawlessly. Can't say enough good things about this salon. read more

Amazing service. Cute ambiance. And friendly staff! Got my haircut with Liz this afternoon and she was super sweet, attentive, listened to what I wanted, checked in along the process to make sure I was still good with what we were doing and how it was turning out. Loved it! And I'm not one to cut my hair - but I made a follow up appointment with her for 3 months later to trim my ends again. I have super long hair and hate when stylists chop off what they want. Liz did exactly what I asked for. Love it! Ps they serve wine! Now what woman doesn't love wine when she's getting her beauty on. Hello. Yes please! read more

My experience at the Ultra Lux Salon was nothing short of magical. I walk in and am instantly greeted by the owner (Tricia) and her amazing dog Juniper Moon. The space was so inviting, like you're walking into a meditation sanctuary - plants and crystals galore! I showed Tricia exactly what I wanted and she knocked the cut out of the park. She made me feel very welcome, like I had known her for years. If you are on the fence about switching hair stylists or are unsure of places to go, COME HERE. You will not be disappointed. Tricia will take amazing care of you and indulge you with fun conversation. I'm so happy I found a hair stylist who I trust! Thank you Tricia for making me feel like a queen!! read more

I love this place!!! Yani, Sarah, and Maine are my favs! I get highlights, style, make-up....everything they do here is great. The vibe and atmosphere is fun and trendy, but they are still professionals. Everything is sanitary and clean. They also have great coffee and little Hershey kisses everywhere. Great for EVERYONE! read more

Ultra Lux Salon - French twist by Sarah. - Hair Salons Near Me - Redondo Beach, California

This place is amazing. The decor is vintage and beautiful. The employees are truly friendly and hospitable. Always tending to you and asking you If you need anything. Mimosa please! (Yes you can have one there!!!) I am the worst with salons, never satisfied but this place blew me away! Especially my colorist, yani. I had a million questions and she answered them ALL and was patient and explained everything that she was doing while she was doing it. She was very concerned that she knew exactly what I wanted and that she could make it happen. And she did! Yani is a truly gifted hair artist! I've had experience with other salons where I say "I want this" an they rush right to it and are like " yea I can do that" and then it looks nothing like I wanted- well not here! They care about the client here. Yani and ultra lux are an amazing experience. And I could never say enough good things about the staff, the quality, and the experience of it all. Do yourself a favor and pay them a visit! read more

Ultra Lux Salon - My before and amazing after! Done by yani! - Hair Salons Near Me - Redondo Beach, California

I did it! That's right, I found a dope hair artist on my first try....and SHE KNOWS CURLY HAIR! I am new to the area and this was my first haircut since moving here. I was in dire need of a haircut for my curly mop. I did a ton of research before finding Jen Mendoza. My diligence totally paid off. Between yelp reviews and visiting the website, I found that Jen had good reviews, and another kind of superficial thing that I look for: she actually has curly hair. Some people may think it's silly, but I appreciate that she has curly hair because she can 100% understand what I am talking about, and she can give me great tips. Jen was really patient with me as I explained what I wanted, and how I normally wear my hair. I mostly wear my hair curly, and I want volume. I love my big curly hair, and it is important to me that my stylist understand what I mean when I say I want big, curly, hair. Jen understands because she has big, curly, hair! She cut my hair dry, then washed it, and did a second round of cutting, then some finishing touches after styling it. I left the salon feeling so pretty, and my hair is super shiny and soft. I love the way it looks curly and straight...thanks Jen! Jen can cut straight hair and curly hair, and she does color as well. Do come and see her if you are looking for a hairdresser that will listen to you, and make great, practical, recommendations. One sweet bonus is that I can come back between haircuts to have my bangs trimmed, gratis. I will totally come back to see Jen. Ultra Lux is a cool salon, they play great music, the vibe is dope, and they are competitively priced. read more

Ultra Lux Salon - Straight hair after Jen's cut and style - Hair Salons Near Me - Redondo Beach, California

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Had my hair cut on very short notice by Madison, she did a great job. I really had no idea what I wanted, we looked through some photos, came up with a general idea, and she took it from there. I'm pleased. Also, they're an Aveda salon, so everything smells wonderful. Note to those with kids, it's a child-free place. read more

Ultra Lux Salon - Fresh cut by Madison - Hair Salons Near Me - Redondo Beach, California

For my little sisters wedding, she had a retro theme for her bridesmaids. I wanted to get a pin-up type do. I don't have the easiest hair to work with (thick, layered..) so I didn't want to go with just anyone. Being the maid of honor I wanted to get an extraordinary do'. We each also had different headpieces with birdcage veils. I set up an appointment with the salon and they set it up with Sarah. Another bridesmaid got her hair done there too, so we both went with an idea and pictures to the consult. She was booked the day of the wedding but was able to open shop early to have both of us done before 9am! She styled my hair quickly and turned out to be just what I wanted. She listened to what and when I wasn't sure offered her suggestions. The styling product had a nice sent to it too, Aveeda. My 9 yr old was also there and at her age everything to her is curiouser and curiouser , she would ask Sarah questions about all the cool things they had everywhere and she would answer her without being distracted ! I didn't have to worry about her being annoyed. Everyone asked where I had gotten my hair done, and it fit the theme to a T. It lasted the whole night and woke up with the do' still in tack! The price was a bit steep but it was worth it! I will probably go back soon to get my hair cut and buy some yummy scented styling products. read more

Ultra Lux Salon - Up Close - Hair Salons Near Me - Redondo Beach, California

Well, I finally did it! Yes, I cut off my ponytail!!!!! I haven't had my hair cut in well over 10 years so this was a big deal for me. I heard good things about this place so I checked out their website and picked Sara to cut my hair based on Marisa F.'s recommendation. The shop is really fun looking inside and the people are very friendly there. Sara was totally cool. It was kinda cute how she was worried that I would freak out when she cut off my hair. She was really good about checking in with me as she was cutting my hair too which made me feel more comfortable. I had forgotten how nice it is to get a professional shampoo and haircut. It was really great being able to enjoy a beer while getting my hair cut too! When I left, I felt so much better 'cause I was sooooo ready to get rid of that long hair. I think it looks really nice and have absolutely no regrets. I've received so many compliments on how great it looks. Thank you so much Sara!!!!!!!!!!!!!!! *********** UPDATE 8/11/07 ************* Since I got my ponytail cut off, I've received so many compliments and I'm grateful everyday for how great it looks and feels. Got another haircut from Sara...yet another amazing cut!! *********** UPDATE 10/26/13 ************* I can't believe it's been over 6 years since my first haircut at Ultra Lux! I feel really lucky that I found Sara. She always makes me look my best and we get along great. Everyone is very friendly and it's a fun atmosphere. I plan to keep having Sara cut my hair every 5 weeks until I retire, then I'm gonna let myself go and grow my ponytail back. I'll post another update in 6 years. read more

Ultra Lux Salon - Sara - Hair Salons Near Me - Redondo Beach, California

Wanted to hit up someplace different from the usual Floyd's, so thought I'd check out Ultra Lux based on fellow Yelps. It's a little hard to see, but it's one end of a little strip mall that has a tanning salon in yellow letters on the other end. Someone came up to me after I looked around for a few second. Then after that, two other people came and asked if I'd been helped. They offered up drinks and I just took some water. My stylist was Allison, a tiny blonde with lots of tattoos and super friendly. She has a bull terrier. You have to love people who love bull terriers. I really didn't know what I wanted, so after talking for five minutes, I just said to do whatever. She was really patient, even after me going back and forth, and looked genuinely interested and concerned about what I wanted. Got washed, got a nice trim, she answered all my questions, we had nice conversation about dogs, life and hair, and she dried my hair and flat-ironed it a bit to make sure there were no strays. I wasn't overly wowed by the decor, it was unique and definitely different from what you would find in that part of town, but the music was a tad loud for me (I don't like screaming to tell my stylist what I want with my hair, what if she hears something wrong? It would be a disaster). I don't really care what the place looks like as long as my hair comes out the way I want it. She said bang trims are free and quick. $60 plus gratuity. They don't take AMEX though, only Visa, MC and Discover. They have a parking lot with plenty of spaces. I probably will go back, although I still like Floyd's, although I don't like having to look for street/metered/residential neighborhood-parking around Floyd's. read more

My review is for Sara Marie (haircut only). I've actually gotten two haircuts from her before. My first one was only a cut of 3-4 inches, so I wasn't TOO worried about getting my haircut from a new person... especially someone that came so highly recommended by my friend, Elissa S. She did a great job with the haircut -- even with just a few inches, I got a lot of compliments! Because she did a great job with the first haircut, I knew that I could trust her to "take the plunge"... aka, do the 8 inch chop and get the shortest haircut of my life (my little-Asian-girl bowl cut when I was a toddler doesn't count). I really like that she listened to what I wanted, but took some liberties of her own (when appropriate) to make the cut look good on me. She really personalizes the style to make sure that it's a good fit. I'm so used to having hairstylists tell me, "No, no, no, we must do it THIS way," but Sara Marie really has a good balance between her judgment and your desires. Also, she's super fast! The 8-inch chop process (including shampoo, cut, dry, style) only took 30 minutes. I don't know how she does it, but it's magic! read more

It's been 5 years and I'm still driving from DTLA to see Yani whenever I need my hair done! She has been making my platinum blonde dreams come true! ‍ read more

This is the best place to get your hair cut. It's not just for the ladies. I felt so welcome by all the stylists and assistance. They first ask if you want something to drink. And by drink they mean anything from water to beer, coke, or wine. then you get the best scalp massage/wash. Everyone is so friendly. After getting cut exactly like you want and they rinse your hair to you don't itch when you leave. Tricia the other owner comes over to see how things are and makes sure everything went well. You have to try it out!! It has a fifties feel inside and everyone that works there just fits perfectly!!!! Amazing read more

Yani is incredible! I love her hair art and her attitude. Just an all around great person and amazing hairdresser.

Well they were super nice people, HOWEVER. I was there for 7 hours. I went in for a trim and change my color to a light brown. I came out alright but she cut my hair in the front which I didn't want. My tip are super damaged now. I need to go them cut again somewhere else. I had to pay 430. It was way to much. Sorry but not worth it. I wish I can half of the money back... read more

Ultra Lux Salon - Hair Salons Near Me - Redondo Beach, California

Aric is literally my hair stylist extraordinaire. As a curly haired girl who embraces my curls, I have always been challenged with finding a hair stylist (dare I say magician) who can also embrace and accept the fact that I love my hair and don't want it chemically straightened until meeting Aric. He knows exactly what to do when it comes to curly hair and I might add that he is a balayage expert as well! He knows how keep my hair looking fresh and fun. I've gone to Aric for extra attention to my curls, for wash and diffuse looks, music festival hair styles and fun and funky. He is the ONLY hair stylist that I leave the salon loving how it's styled and not leave needing to change it as soon as I get home. Ladies and gentlemen with curly hair: Aric is your guy!!! read more

Ultra Lux Salon - Go see Aric at ultra lux! - Hair Salons Near Me - Redondo Beach, California

[update:May 08 review for the Yelp girls] Ok...I am bad....I am one of THOSE people that are lazy and have my hair done once every 3 months or more and attempt to become a stylist/colorist on my own hair...what a disaster. So every time I talk to a stylist/colorist I noticed they are looking at my hair and thinking what the hell is she doing to her hair. Most of the time they don't say anything...it is just the look but many times they say "who did your hair and how long has it been." So when I come to Ultra Lux....I am WAY past due. I usually make my appointments at the last minute so I end up with different ladies and all of them are GREAT! Today Meghan was my stylist and I don't think she gets Yelped enough because she is fantastic. I gave her an idea of what I needed and she followed through with perfection....and she didn't give me a hair time about my botched home job. [update:May 08 review for the Yelp boys] Meghans Hot! --------------------------------------------------------------------------------------------- My bf started going there because a friend of mine told me her husband come here to get his hair styled here. Now he will not go to anyone anywhere but Alyson. I finally went and Tricia was my stylist and she is also the owner. She is an excellent colorist and did a fantastic job with both the color and the cut. It is a fun place to hang out and get to know all the girls and get a great new doo too! Oh and to the reviewer that said the decor was "dated" ...duh it's suppose to be. :) read more

This review is based on first time visit for hair coloring- I was scheduled with Vanessa and this girl knows what she's doing! See pic of my hair color on their page. I'm always hesitant coming into a pricier salon, as I've always colored and cut my hair at cheaper asian places with bleh results. However, this was worth it because I got exactly what I wanted with easy explanation. I colored my hair 4 different times in my life and I've always wanted to achieve a goldish brown without obvious blunt streaks. Vanessa understood and communicated how she would naturally blend my desired color with full high lights. The only downside is I have a lot of hair so I was there about 3 hours and they charged a hefty price for my medium length hair. It was $155 total for full highlights alone. Though this time I feel it was worth it after 10+ years of being cheap on my hair! read more

Ultra Lux Salon - Hair color done by Vanessa. She achieved the more natural golden brown blend I wanted. - Hair Salons Near Me - Redondo Beach, California

Came here to get my bangs cut, such a cute little spot loved how my hair came out and they were one of the few places opened on Sunday, Saudi was so nice, deff will be coming back! read more

Ultra Lux Salon - Hair Salons Near Me - Redondo Beach, California

Aric is wonderful! I'm so happy I found someone so skilled with curly hair. He truly knows how to cut and style curly hair and he's a really cool, talented, and nice to talk to. I was really impressed with how much he knows scientifically about hair in general. I Definitely recommend him to anyone, curly and straight alike! I also really love the new location and decor of the salon. Very very cute and walking distance to restaurants and the beach. And more amazing is that the two owners remodeled and decorated it themselves! read more

I booked an appointment online to get blow dry for the event I was planning to attend. Couple hours before the actual appointment, I got a voicemail from them saying that they cannot accommodate me which I thought it was very unprofessional. I could understand if they called me the day I made the appointment;however, canceling last minute was ridiculous because obviously I wasn't able to make appointment any other place last min. Very disappointing!! read more

I had a great experience getting "the works" done by Yani!! I started with waist length brown, dead hair which I hadn't cut in three years and I left feeling so great! Yani really listens and also gives great advice for how to care for your hair and how to style it. She is a master of color I never imagined my hair could look so beautiful. read more

Ultra Lux Salon - Hair Salons Near Me - Redondo Beach, California

My experience at Ultralux with the owner Trisha was less than positive and will definitely not return. I booked an appointment with the owner Trisha to get a color correction -recent visit at another salon left me with a chemical cut and lots of orange in my hair (see pix 1...shows same hair under diff lighting).On my first appointment with Trisha she attempted to correct the mess the previous stylist had left me with but as you can see from pix 2 this wasn't a success (pix shows both sides of head to view the diff). I do recognize all the hard work and long hours she put into my hair (dark spots across my blonde of which both of us were clueless where they came from as I did not have them upon arrival) as well as how careful she was with my hair thus, I wasnt upset/mad at her for how my hair turned out and instead trusted her with my hair again and went back to the salon the very next day to get it fixed (free of additional fees). My experience during this second visit is 100% the reason why my rating is a 1...I quickly recognized Trisha's snappy attitude towards her staff on my first visit however, I was never expecting her to be so loud, rude and disrespectful towards me because I was not content with my hair. Her energy on my second visit was horrible and reflected extremely poor customer service and it only got worse towards the end of this visit once I pointed out that my hair still needed work i.e. one side was a lot brighter/blonder than the other (see pix 3). At this point she raised her voice saying she did not see what I was seeing and that my hair looked "amazing!" and I was "rocking it!" As I proceeded to calmly and collectivelly point out the sections in my hair that I clearly noticed were totally different blondes she cut me off and snapped at me with an angry and loud tone of voice stating that our work together had reached an end. She took pictures of my hair and must have noticed what I was talking about bc she then "clarified" that what she meant was that we were done for the night and to go home sleep on it and if over the weekend I was still seeing the issue to return of which I did. The third and last visit with Trisha left my hair looking a whole lot better than when I first arrived at her salon. However, not worth the $300 I paid (with tip included) especially with how bad the energy from Day 2 was. Now, let me just note again that the ONLY reason I decided to leave this review was due to how ugly, defensive and negative her attitude was towards me simply because I was not satisfied with her work on my hair yet not once did I disrespect her or was rude about it. I understand that we are human and therefore not perfect so a bad day at work is understandable. However, what I don't understand is her reason for being so nasty about the situation instead of taking responsibility and practicing good customer service. Nevertheless, I was impacted by this situation enough to turn this experience into a positive one. That is, going the necessary extra miles to make sure that I treat all of my clients with full genuine respect at all times so none of them ever feel as disrespected as I did by Trisha. read more

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I asked for a trim and highlights. When I got home, I realized my hair was now platinum blonde. Not what I asked for! Ok, I will deal with platinum until the next round. Took a shower a day later, brushed my hair, and realized it was full of knots. As I continued brushing, hair started coming out! My ends were completely obliterated by the bleach/highlight concoction the stylist used. I recently washed it again, and I still can't get a brush through it. My ends are so bad, you can't even tell I had a trim. I knew that something was going to go wrong after they cranked up the dryer to high heat, so hot it started burning my ears. My. Hair. Is. Fried. To add insult to injury, it cost me $170. I will probably have to hit up another place in a couple of weeks to salvage what remains. So yeah. Now I'm poor, and my hair is demolished. AWESOME read more

For quite a while I've been driving all the way to Beverly Hills (from Redondo Beach) to get my hair done. I always pass Ultra Lux as I head up Aviation towards La Cienega, on the way to BH. It has a string of five-star reviews. I always think how cool it would be if I could just go there instead of fighting all the traffic and parking woes around Rodeo Drive. So today I did. I trusted the salon to pair me with the right stylist. When Jaclyn walked out to introduce herself, I immediately thought her resemblance to Nicole Kidman was remarkable! But I guarantee NK cannot do hair like Jaclyn does! haha forget driving to BH, those days are gone! Ultra Lux has easy free parking in their lot, they are reasonable in price, and some of the cutest, nicest, friendliest girls in the world work here. We had so much fun taking photos and joking around. It was a hairdo hen party! About Jaclyn: She knows her stuff. All Avenda products are used here, a first for me....and it turned out great. And my color & highlights are perfection, just right for my skin tones. With the cut, I trusted Jaclyn to take over and do as she felt best.....wow. It's even better than the best I had hoped for. I am no less than thrilled. Jaclyn and I had a great time talking about art as she worked on me. I am trying to make a Yelper out of her of course! At the event tomorrow night, if I look hotter than ever (haha) you will have my new stylist "Nicole Kidman" to thank!! Dang I love LA.............. read more

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I tried out Lux because a friend of mine used them in the past and said she had been satisfied but she warned me that recently the salon seemed to be slipping. I should have paid more attention to that warning because my experience was far from good. I wanted simple highlights and a trim. Sounds easy, right? Well, it was not. I first started getting worried when the assistant used a wired brush on my hair after washing it. Good salons know to use a comb to prevent unnecessary breakage. She tore out so much of my hair it was ridiculous. I even asked her to stop and asked if I could brush my hair myself. Then my hair was dried and it was obvious the dye wasn't on my hair long enough as there was almost no difference to the color of my hair but my roots were extremely noticeable. Later that night my brother and closest friends took one look at me and said it looked like I didn't get my hair done at all except my roots somehow looked worse. I can't recommend Lux and after looking at recent reviews, it sounds like they're heading downhill fast. read more

I had my first haircut at this salon a couple of months ago with Heather Kay, and she did an absolutely fantastic job. She was even honest with me about the idea I came in with for bangs as being a not-so-feasible one given my natural part. At any rate, they aren't even overpriced! All of the support staff is very courteous and I will definitely revisit them for my next cut! ***Update(9/16/08): I had a bit of an odd and very unexpected color experience at Ultra Lux a couple of weekends ago. I consulted with my usual (and very talented--with scissors) stylist, and I explained that I either wanted to go lighter red, or darker red, but that the red color needed to fall within normal "human" reds. I was very specific about not having any purple hues in my hair (I refer to this as "chola purple.") Heather presented me with the hair color wheel to show the colors she was choosing to mix, and, believe me, neither of them were purplish whatsoever. What I think happened was that, because I have so much ridiculously thick hair, the dye at the front of my head ended up sitting on my hair for about four times as long as the dye at the back of my head. She actually had to make more dye at the end of the process because there wasn't enough for my under-hair. At any rate, I think this was just possibly inexperience, or bad luck. When I saw my hair, I did indicate that I'd like to change it as soon as possible, since I noticed it had a lot of purple in it. The girl I was handed off to for my blow-dry (Heather had another appointment and had started working on her hair already) was the one who ended up answering the phone the next day when I called in tears to try to get in and fix my hair. I called and expressed that I wanted to try something different because I wasn't comfortable with the color that my hair turned out. I had washed it 7 times the night it was colored to try to pull out the purple color, and I wasn't as successful as I'd have liked in terms of getting my hair to a color that didn't make me uncomfortable in public. At any rate, I didn't ask for anything for free--I was literally trying to schedule a second appointment and see what could be done to get rid of that color. When I called, the girl who had blown my hair dry the day before answered and put me on hold while she talked to Heather. She came back on the line and essentially said (with what seemed to be an attitude--though I don't know the girl) that Heather said, since I picked the color, that I would be charged for a new appointment to fix my hair. I assured her that I didn't pick the color that my hair turned out to be, but let her know I was literally just trying to come in and fix it, regardless of the price. So, I ended up making the appointment, but they said I couldn't be seen until the following Wednesday, and I didn't feel comfortable going to work the next day with crazy purple hair. I called around and found another salon that basically highlighted the dickens out of the purple part and put a copper rinse over it (which instantly fixed the problem). The color at the very base of my neck actually turned out to be the right shade--so I genuinely think that she just let the dye sit on my hair for waaaaaaaaaaaaaaaaaaaaaaaaaaaay too long. At any rate, I was sad to have a poor customer service experience at this salon, because I loved it. Heather gave me such beautiful layers (even the second colorist commented on them), and it's a shame that I got this weird attitude when I called to try to fix my hair. :( To be fair, Heather didn't get on the phone with me herself when I called to fix my hair, but that was probably a poor customer service move, too. At any rate, the messenger did a poor job at finding a remedy for me. So, I have to change my rating to a 2, because I am fairly shocked at how they handled a color accident (we all make mistakes--it really wasn't a big deal, if it got fixed), and I won't be returning there in the future. read more