Cancel

    Open app

    Search

    Ultramar

    3.3 (66 reviews)
    Open 5:45 am - 11:00 pm

    Ultramar Photos

    Recommended Reviews - Ultramar

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Shomaila Ali A.

    We booked the ferry round trip tickets from ultramar website for $35 USD very nice service you need to get your tickets scanned at the ticket counter as soon as you reach the port at playa del Carmen (there's no parking here you will get a parking spot 10 minutes walking distance before coming to the port search on google maps and you will find directions while you're there the parking costed us $10 USD for all day) After scanning your tickets you can go upstairs to the ferry station it's highly advisable to reach 30-40 minutes prior to your departure time. The ferry has restrooms, a bar (not complimentary), and first class and premium class seats. The premium class is second floor uncovered with ocean views and first class is first floor covered and air conditioned. The service was entertaining there was a guy who was playing good music while we were on the ride! And the crew or staff waves you goodbye when you leave for your next stop!

    Brian L.

    Heading to Cozumel for a day trip, so decided on going by ferry to get us to the island then on to a private vessel for exploration. Being a catamaran hull I really thought we would hit a higher cruising speed, as the seas are a bit choppy and the additional speed would help to stabilize the journey. Anyhow a 45min jump across to the island in an air conditioned cabin.

    Ashley S.

    We rode the Ultramar Ferry from Cozumel to Playa del Carmen for a tour with Cancun Adventures. The ferry had luxury seating, a bar and seating both in the sun and shade. They also had bathrooms on the ferry.

    Upper Deck
    Brittanie H.

    My mom and I took this from Cozumel to Playa del Carmen. Go directly to the WinJet desk or purchase them online. In Cozumel you enter in the ground level, go through security sen up the escalato a. They theb scan your pass and you can board immediately. When you board the boat you have an option of inside or outside. We opted for outside right in front of the on board entertainment.. The onboard entertainment was absolutely wonderful and a welcome distraction during the journey. The staff was also very nice. This experience was markedly better than our experience in Winjet (see review) and we will take Ultramar from now on. To get from the port to our hotel, we had to take a taxi for approximately $8 one way. You do have to navigate through the mall to arrive at the tax stand. If you want to get to your destination in style, I'd say this is the best option.

    Lu-Shien T.

    One of 2 ferry companies that operate ferries between Playa del Carmen and Cozumel. The ticket purchasing process was easy, boarding was pedantic and took a long time, and the crossing itself was about 30 minutes pending weather conditions. The only issue was that they do not offer advanced warning when they change (read cancel) scheduled runs. There was a singer/guitarist on board who entertained us during the journey. The Winjet company will NOT honor a return ticket from Ultramar and vice versa.

    Keith A.

    From the cruise ship yout you start off with a short walk from the boat along the pier to the Ultramar ferry. There are guards and dogs checking you out to make sure you are not bringing anything bad into the port. You let them know what excursion and they tell you which ferry to hop on. It is about a 30-35 minute ride from Cozumel once you get started, they go about 20 knots, pretty smooth sailing a few bumps here and there. There are TVs with music videos and other things playing and they offer drinks and snacks for purchase. The ride was smooth that day and with the TV going it did not seem to be 30 minutes long.

    Ida H.

    We used this ferry system to travel from Playa del Carmen to Cozumel during our "Excursion Travel" arrangement to the Atlantis Submarine ride. It was raining and the water a bit choppy, but still a pretty smooth ride all the way there and during the return ride back. The seats were comfortable enough to relax in. They also have a refreshment stand with snacks, drinks and even cocktails! Flat screen TV's are displayed so you can get up to the minute weather reports, destination times, and safety information. On our journey back to Playa del Carmen, we were lucky enough to get on their newest and more modern ferry boats! It was beautifully designed and more luxurious then expected! But I suspect that since it wasn't very full, we just happened to wander into the first class section. They didn't kick us out, so it turned out to be an even nicer ride all the way back! I enjoyed using the Ultramar ferries, which seem to be one of the more popular water crossing transportation companies of the Cancun area. The employees have always been helpful and efficient in getting us to the places we wanted to visit! Taking the ferry somewhere is a MUST to really enjoy the local flavors of the areas!

    Interior.
    Adam H.

    Excellent service, both in transport and luggage handling. I'm not sure about the other ferry service since these guys are such good salespeople. What I can tell you is that this one is comfy and relatively quick from Playa del Carmen to Cozumel -- and back. We bought the "first class" tickets, although I don't think that's necessary. (I think it only lets you skip the line a little.) On the way over, we were on an older boat and sat outside. On the way back (see photos) it was more modern and comfortable. On both trips, the crew handled our slew of luggage with care. The old boat is a 2-star experience. The new boat is around 4 stars ... hence my three stars for the rating. We'll use this company again, for sure.

    Top deck seating, feeling the sea breeze on a very humid day.
    Lisa R.

    Followed the advise of our hotel to buy a round trip ticket day of. We were advised that some will take advantage of people needing a return ticket and gouge the price. This was one of only two ferry lines operating during our stay in Playa. We tried this one day and Winjet another day. This one has a top level with seats which feels great when the ferry is in motion. I preferred Ultramar to winjet. This one has individual seats which were comfier than Winjet's bench seats.

    John F.

    Ben there done that! If I could have stayed on Cozumel I would have... water was rough and I got sick. They do pass out barf bags! Didn't have to use it, but have to admit I has pretty sure I was going to!. They told us it would be a 30 min ride. One way took 45 and the way back was almost a hour. Don't know if the rough sea had something to do with it, or if the 30 min time quote was just "Mexican Time"! Cozumel was great but not going back by boat!

    Mark B.

    Was able to get a First Class ticket at 0950 for the 1000 PDC to Cozumel ferry amazingly. Was told I would have Priority boarding, DIDN'T happen. A total CF leaving. No clear signs on anything. Seemed to be completely oversold, so much that regular passengers were allowed to sit in First class. Different story on the 1300 return to PDC. A CLEARLY designated First Class line and Priority boarding. First class seating was about 1/4 the size of the first leg. Only 6 First class riders on the return.

    Ultramar should be specific on their times like winjet

    See all

    7 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brian L.
    58
    882
    445

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 12
    Thanks 0
    Love this 6
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 6
    Thanks 0
    Love this 5
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Ida H.
    1186
    1554
    20123

    8 years ago

    Helpful 3
    Thanks 0
    Love this 5
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Adam H.
    359
    883
    2350

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa R.
    1
    34
    17

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 6
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Mark B.
    0
    90
    14

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jesus C.
    0
    214
    544

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Vaughn T.
    34
    96
    20

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Teresa C.
    2
    255
    374

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Denise R.
    169
    259
    337

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Stella C.
    443
    36
    29

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike B.
    130
    229
    35

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Give yourself lots of time to wait in line and board this ferry. Also brace yourself for constant salesperson interruption while you wait.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mr B.
    0
    1424
    6820

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Richard M.
    108
    83
    52

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J C.
    32
    671
    1332

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ultramar Reviews in Other Languages

    Review Highlights - Ultramar

    In Cozumel you enter in the ground level, go through security sen up the escalato a.

    Mentioned in 34 reviews

    Read more highlights

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    ADO Terminal Turística

    ADO Terminal Turística

    3.9(40 reviews)
    0.2 kmCentro

    Very good. Timely, smooth, pretty comfortable. Way, way cheaper way to get around Quintana Roo than…read morethose white shuttle buses (marked up for tourists with multiple layers of commissions paid), also cheaper than taxis. Airline-sized checked bag can be stowed on the larger buses. Seats are a bit tight for taller people, but reasonable. Plastic flip-down footrests available for shorter people. About $10 from Playa Del Carmen to Cancun Airport. Vs $55- $110 for the other methods... You just need to get yourself (and your luggage) to the bus terminal. On the larger buses, reserved seats available. Full itineraries (and seats currently free) on their website. AC, tinted windows, carryon storage. Helpful driver. All in all, would repeat.

    Extremely racist bus company that refuses to service black people. Had issues with them both in…read moreCancun and Playa Del Carmen. The ticket taker at Cancun wouldn't let me buy a ticket with credit card but proceeded to offer the machine to everyone White and Hispanice after me. The ticket taker at PDC wouldn't service me in line. As soon as I got out of the line, she came back to her window. Also saw a bus driver being rude to another Black couple. They clearly do not want the service of Black individuals so if you are, then its best to find another bus service.

    Photos
    ADO Terminal Turística - Playa Del Carmen, Mexico - ADO Bus Terminal

    Playa Del Carmen, Mexico - ADO Bus Terminal

    ADO Terminal Turística - Playa del Carmen, Mexico - ADO Bus Station on 5th Ave

    Playa del Carmen, Mexico - ADO Bus Station on 5th Ave

    ADO Terminal Turística - Playa del Carmen, Mexico - ADO Bus Station on 5th Ave

    See all

    Playa del Carmen, Mexico - ADO Bus Station on 5th Ave

    The Custom Tour by Rod Ratner - Cenotes

    The Custom Tour by Rod Ratner

    5.0(67 reviews)
    1.1 kmCentro

    What an amazing trip with Limbert and Luis. My wife is not…read morea confident snorkeller but with help from Luis and Limbert she went out into quite a rough sea to see the turtles and then snorkelled over some deep water in the cenote/caves. We both thoroughly enjoyed the half day trip and would recommend it to anyone. Limbert was a very knowledgeable guide and told us a lot about the history of Mexico on the drive down. Both were quite close to Playa Del Carmen/ Playacar so the longest drive was around thirty minutes. I got some great photos and at the end of the trip we were sent a Google Drive of the photos that Limbert had taken.

    ¡Un tour inolvidable gracias a Rod y Limbert!…read more Tuve la fortuna de vivir una experiencia única con el servicio de custom tour ofrecido por Rod, el propietario, y Limbert, nuestro guía turístico. Desde el primer momento, la atención fue impecable, personalizada y cálida. Limbert no fue solo un guía: se convirtió en un verdadero amigo que nos hizo sentir como invitados especiales en su propia casa. Su conocimiento sobre la cultura maya es impresionante, y visitar las ruinas con él fue como viajar en el tiempo --una experiencia educativa y fascinante que no habríamos tenido con nadie más. Además, nadar con las tortugas fue una experiencia fuera de este mundo. Limbert se encargó de que todo fuera seguro, organizado y, sobre todo, mágico. Nos llevó también a restaurantes maravillosos con auténtica comida mexicana, alejados de lo turístico y llenos de sabor local. Gracias a Rod y Limbert, mis vacaciones fueron mucho más que excelentes --fueron absolutamente memorables. Recomiendo este tour a cualquiera que quiera descubrir La península de Yucatán con profundidad, autenticidad y un toque personal inolvidable. An Unforgettable Tour Thanks to Rod and Limbert! I was lucky to experience a truly unique custom tour organized by Rod, the owner, and Limbert, our tour guide. From the very beginning, the service was impeccable--warm, personalized, and incredibly thoughtful. Limbert wasn't just a guide; he felt like a true friend welcoming us into his home. His knowledge of Mayan culture is outstanding, and visiting the ruins with him felt like traveling back in time--an educational and fascinating experience we wouldn't have had with anyone else. Swimming with the turtles was also absolutely out of this world. Limbert made sure everything was safe, smooth, and above all, magical. He also took us to amazing restaurants with authentic Mexican cuisine, far from the tourist traps and full of local flavor. Thanks to Rod and Limbert, my vacation was more than excellent--it was truly memorable. I recommend this tour to anyone who wants to discover the Yucatán Peninsula with depth, authenticity, and a personal touch you'll never forget.

    Photos
    The Custom Tour by Rod Ratner - Tulum Ruins

    Tulum Ruins

    The Custom Tour by Rod Ratner - Valladolid

    Valladolid

    The Custom Tour by Rod Ratner

    See all

    Mexico Waterjets - View from the top deck looking towards Cozumel

    Mexico Waterjets

    4.4(5 reviews)
    17.9 km

    We took the Mexico Waterjets ferry from Playa to Cozumel at the last min (they held the 1:00 pm…read moreferry for us). The cost was $8.50 USD ida y vuelta (roundtrip). It takes about 45 min to make the crossing. Inside the ferry is nice enough, but it was kinda warm. A couple of my rellies got mareada (seasick) bc of the heat and the movement of the boat. However, the employees were very considerate and offered bags and sympathy. On the return, we sat on top outside and had better results. One of my rellies waited til we were on the dock to get sick. The 4 ferry companies run like clockwork every hour on the hour to/from Playa to Cozumel. Take a look at which one has the best price, I believe the service is comparable. In this case our choice was Mexico Waterjets.

    One of two main ferries, they are known as WinJet around town (not Mexico Waterjets) which is why…read moreI'm only the fifth review). Basically they are orange and the other guys are yellow. Because they offer basically the same service, leaving from the same place, at the same time, they seem interchangable. They might be, but I rode with WinJet twice and I liked the friendly workers who seemed happy to be working there, the organization, and the looping video (upbeat music, information, ads, Senor Frijole aka Mr. Bean, etc). We were lucky and got on right away. One time we bought tickets just eight minutes before departure without issue. Another time, we were ten minutes late and managed to board. $9 one way and $15 round trip (recommended) as of 2/19. Buy your tickets directly from orange Winjet booths and make sure you aren't in some timeshare. I thought the 35 minute ferry ride itself would be part of the fun, but I guess I'm getting old... The February waters were choppy and two days later I still feel like I'm bobbing.

    Photos
    Mexico Waterjets

    See all

    Rio Secreto - Amazing cave site

    Rio Secreto

    4.6(156 reviews)
    7.2 km

    Rio Secreto was an amazing experience!…read more I went to Cancun for a girls' trip, and honestly, I was very nervous because I didn't know what to expect. I tend to get anxious about new experiences, but I always try to push myself--knowing I'll be happy I did afterward. When you arrive, check-in takes place in a hidden, lush area with benches. A short video plays so you can get an idea of what Rio Secreto is all about. After that, you check in, sign your waivers, and meet your guide for the day. We totally lucked out--our guide, George, was incredible! The guide makes all the difference. George was full of life, personality, and knowledge. He truly immersed us in the caves and shared so much about Mayan culture. I can't say enough nice things about him! Your guide then takes you by van to the Rio Secreto caves, about a 15-minute drive on an unpaved, natural, and bumpy road. I don't get carsick, but if you're prone to it, you may want to take something beforehand. The ride itself is scenic and surrounded by lush greenery. Once you arrive, you'll find lockers, showers, bathrooms, and seating areas. Be prepared to remove all jewelry, as it's not allowed in the caves--the water must remain pure. You'll take a quick shower before putting on your wetsuit and water shoes (they provide them, or you can bring your own). You'll also wear a helmet with a light. The facility is extremely clean and well-maintained. I was genuinely impressed by how often they sanitized the equipment, floors, and bathrooms. Once you're geared up, you take about a 10-minute walk to the caves. Before entering, you'll participate in a beautiful Mayan ceremony meant to cleanse your spirit--and take a quick group photo. Important tip: You cannot bring your cell phone! Let it go and just enjoy the moment. A photographer will take pictures throughout the tour, and trust me, it's worth it. Walking and swimming through the caves while listening to George share stories about the Mayans, the legends, and the discovery of Rio Secreto was truly magical. The water is cool at first, but you get used to it quickly. Floating through the crystal-clear water surrounded by stunning cave formations took my breath away. After the tour, you're treated to a delicious meal--including handmade tortillas! An amazing day and an unforgettable experience. Highly recommend Rio Secreto!

    My first time in Cancun. I heard many great things about Rio Secreto had a wonderful time …read more.. Highly recommended our guide was Ricardo he did great job explaining everything very friendly and informative. Thank you Ricardo

    Photos
    Rio Secreto - Tried a shot of liquor that they sell in the gift shop

    Tried a shot of liquor that they sell in the gift shop

    Rio Secreto
    Rio Secreto

    See all

    Atlantis Submarines México

    Atlantis Submarines México

    4.5(13 reviews)
    18.8 km

    My friend told me this was the best excursion to take in Cozumel. SO I booked it. On line tickets…read moreare cheaper to do in advance. The place is just a walk down the street from our port. So very easy. They spoke English and we had no problems checking in. They boated you out to where the submarine was underwater. It was a neat sight to see the submarine emerge from under the water right in front of you. The sub was very clean and we only saw some small fish. Not much more so a little disappointed in that but it was a neat experience and I still enjoyed it. Felt safe the entire time.

    This was my favorite ship excursion. We'd stopped in Cozumel many times and were looking for…read moresomething different to do. This excursion was fun and educational and the staff was friendly and knowledgeable. The boat ride out was lively with instructions being given on what to do when we get to the sub. It's tight quarters onboard, but everyone gets a seat with a great view. The guide on the sound system made sure we knew what we were looking at, including a sunken ship with divers exploring it. All kinds of sea life swam past the windows as we made our way down 115 feet to the ocean floor. We also saw numerous coral reefs as we glided along. The steep steps to board and exit are fairly easy to navigate and the staff offers lots of help. It's kind of pricey but worth every penny!

    Photos
    Atlantis Submarines México
    Atlantis Submarines México
    Atlantis Submarines México - Awesome experience. See it yourself to believe it Definity recommend this to everyone. The guide in the picture was the best I have ever met

    See all

    Awesome experience. See it yourself to believe it Definity recommend this to everyone. The guide in the picture was the best I have ever met

    Happy Shuttle Cancun - Broken front bumper and headlight

    Happy Shuttle Cancun

    4.0(191 reviews)
    66.0 kmSupermanzana 2

    We used Happy Shuttle based on great reviews for airport shuttle service during our trip to Cancun…read more They didn't disappoint. They were easy to spot upon leaving the terminal upon arrival. Those holding the Happy Shuttle sign notified the driver, who arrived w/in 10 minutes for our journey to our resort. Upon arrival, we chose a pick up time for our hotel pick up at the end of our vacation. Later, after thinking about it, I wanted an earlier time (just in case). I messaged them and they quickly responded and said changing the time was no problem. On the day of pick up, they arrived 10 minutes early and we got to the airport without any worries. Both trips, we had booked a private shuttle. Each time we had a nice van with more than enough room. Price was extremely reasonable as far as I was concerned. If we do ever go back to Cancun, I wouldn't hesitate booking them again.

    Our flight was delayed 4 hours, and we were still expected to wait at the airport for over 6 hours…read moretotal. That's simply not reasonable. I was told there were no other drivers and no flexibility the entire day which to me doesn't sound normal. While I understand policies exist, good companies know when to make exceptions. A partial refund or even an effort to find an alternative solution would have made a big difference. If you're truly that busy, partnering with another service should be an option. One or 2 calls could be make to make a customer happy Instead, there was zero effort to accommodate the situation. We had to wait for your drivers because you said there was an accident by the airport earlier when we arrived. This was booked by my brother, but I normally use another company USA Transfer & my experience they are more customer friendly. A side note we were staying in Club Med 17 min ride to Airport & for sure where many of their drivers drive thru, If they wanted to assist in anyway.

    Photos
    Happy Shuttle Cancun - Happy customers

    Happy customers

    Happy Shuttle Cancun
    Happy Shuttle Cancun - Small car instead of a van. Untidy and small luggage space.

    See all

    Small car instead of a van. Untidy and small luggage space.

    Absolute Adventure Mexico - Mayan Ruins

    Absolute Adventure Mexico

    5.0(124 reviews)
    0.7 kmCentro

    A Chichén Itz-A+ Experience!…read more We had an absolutely outstanding experience with Absolute Adventures, thanks in large part to our incredible guide, Alberto, and our professional driver, Yosmar. Alberto guided us through all the major archaeological sites at Chichén Itzá with a perfect balance of deep knowledge, storytelling, and patience. He answered countless questions--not just from my wife and me, but also from our very curious 10- and 8-year-old children. He made history come alive in a way that was engaging and accessible for all of us, which is no small feat on a long, hot day. What truly set Alberto apart was how attentive he was to our children's needs. He made sure we moved at a comfortable pace, checked in frequently, and ensured the kids stayed engaged and comfortable throughout the tour. He also did a fantastic job preparing us for interactions with vendors and other on-site situations, which made the entire experience stress-free and enjoyable. Our driver, Yosmar, was equally impressive. He was extremely professional, always parking in safe areas--and whenever possible, in the shade (a huge bonus!). He was attentive while we were getting in and out of the vehicle at each stop, especially when traffic was present, which made us feel very well taken care of. After the archaeological sites, Yosmar drove us to a beautiful cenote, where Alberto again went above and beyond--explaining all the amenities, walking down with us, and even helping carry one of our bags. We later stopped at an authentic Mayan/Mexican restaurant, where even our kids found food they loved. Alberto asked if he could join us for lunch, and we were happy to have him--his insight into the dishes and local cuisine made the meal even more enjoyable. We wrapped up the day with a stop in Valladolid, getting a quick but meaningful look at the Spanish influence, Mayan culture, and, of course, chocolate. It was a long day, but being able to go at our own pace--with our needs and preferences fully respected--made it more than worth it. Booking with Absolute Adventures was one of the best decisions we made on this trip, and we would absolutely do it again. Highly recommended for families, especially those traveling with children.

    Luis, our guide, has incredibly knowledgable of history and the natural world. He used his tablet…read moreto provide visual inforrmation. Rodrigo was a careful and skilled driver. The van was too small and didn't have good leg room. Two of our family got food poisoning in Valladolid.

    Photos
    Absolute Adventure Mexico - Lunch

    Lunch

    Absolute Adventure Mexico - Valladolid

    Valladolid

    Absolute Adventure Mexico - Swimming in the Cenotes

    See all

    Swimming in the Cenotes

    Meet Playa - MeetPlaya Staff Is ready to take you your destination!  From and Cancun Airport to Hotels zone, Riviera Maya, Playa del Carmen, Tulum.

    Meet Playa

    4.7(44 reviews)
    4.6 km

    Nice area! Worth a visit if you have the time. Cute down town area. Tons of shopping an places to…read moreeat

    Booked on the website and paid on the website in advance of our trip. Our driver was on the airport…read moreon time. It was pouring rain when we arrived, after meeting the driver, we all ran to the car. For my first trip to Mexico, this was a bit of a frightening experience. After dropping us off, our driver seemed busy and I handed him a tip and said thank you. 10 minutes later he is calling my husband repeatedly saying we didn't pay, when my husband told him we had a confirmation and paid on the website in advance. As we were waiting to check in and sitting with our guest services rep, the driver found us in the lobby and I told him we paid for this already and luckily had printed out my confirmation. He took a picture and sent it to his boss. This experience made me worried that they were not going to show up to drop us at the airport since we had booked round trip transportation. Unlike when we were arriving to Cancun, when we received confirmations about our upcoming transfer for departure we didn't receive one. I reached out the day before to make sure they would show and that they knew which lobby to get us from. The day of, the driver told us he was going to be 20 minutes late, 20 minutes turned into 40 minutes and I had asked my husband to reach out because at this point we were sitting in anxiety that we were going to miss our flight but the driver called to ask which lobby ( information we provided the day before). It was the last flight of the day. Our driver was also coughing quite a bit, and I regretted not putting on my mask like I should have because after we got out I felt sick the rest of the weekend. Based on this experience, I would not use this service again.

    Photos
    Meet Playa - Coming to Cancun? We'd love to be your transportation company.

    Coming to Cancun? We'd love to be your transportation company.

    Meet Playa - Happy customer ready to have fun in the Riviera Maya along with MeetPlaya Tours & Transfers

    Happy customer ready to have fun in the Riviera Maya along with MeetPlaya Tours & Transfers

    Meet Playa

    See all

    Ultramar - ferries - Updated June 2026

    Loading...
    Loading...
    Loading...