Very clean establishment. The technicians are very professional and friendly. I went in for a full…read moreset of individual natural lashes and eyebrow threading. The technician was very respectful and understood what I wanted. My lashes and eyebrows came out beautiful. Highly recommend.

I explained that I only wanted my brows to be cleaned, my brows are already thin and I didn't want…read morethem to be any thinner .lThe woman who did my brows was extremely rough I had to tell her several times to stop turning my face so forcibly, the last time I told her I wasn't so nice about it. She was rude, unprofessional and her attitude sucked.

So beautiful upon walk in. Nice music playing. Gives you a relaxing feeling. Wasn't greeted…read morefriendly upon entering but okay. Place was clean. Overall blowout was nice. My daughter wasn't too happy with it. To me it was just average. For $160 I'd say it was over priced. But it is what it is. I was under the impression that a silk press was something other than a blowout with a flat iron. Guess not. Well not here anyway. I don't think I will be returning. We weren't too happy with the finished product. Had to update the stars because Next day Already the "silk press" looks horrible and waste of money. Totally not a silk press. Regular blowout and flat iron. Totally disappointed and don't recommend this place at all!

Since I'm new to New York, it's been interesting to decide where and who to trust to do my hair…read morewithout causing any damage or breakage. I've been to Classic Beauty Studio only once, but I would 100% go back again. The vibes are great and so is the staff and the decor. It was so easy to make an appointment. I wanted to get a silk press and deep conditioner wash. I have a lot of hair too, so sometimes I'm sitting in the chair for a while. I made an appointment for a Friday evening and was offered tea and water to help make my appointment more comfortable. They offer many beauty services such as hair, braids lashes and I believe facials as well. I'll definitely be back.

Never will I ever support this business again!! I went to the BK location on 3 separate occasions…read moreand it was closed each time. (I checked her BK store hours) I decided to order online although I've been warned by a previous customer not to do so. Against my better judgment and me wanting to give a try for myself despite others opinions and warning has led me to this review. I placed this order on Nov 16,2021. Ten days later and the products have still not been shipped out!(Label created but never shipped) So, I decided to inbox the owner on IG just to be told that (my order was being shipped out that day and that shipping don't include the weekend). She went on to say "she wished it wasn't shipped out because she would have refunded my $$ Her response was downright rude and inconsiderate of my frustration not to mention, she clearly lied about my products being shipped that day!! Theeee WORST customer service EVER‼. I try to be supportive of black owned businesses and this is the treatment I get! They don't hesitate taking your money! **DONT WASTE YOUR TIME OR YOUR MONEY WITH THIS COMPANY** This is my honest and fair review of the customer service. It does not come from a place of hate or anything other than disappointment and dissatisfaction!! FYI...I have receipts of the inbox, chose to leave that out. However, at no time was I rude or disrespectful to warrant this negative energy!

Do not buy the products they take your money and do not send the products. They have poor customer…read moreservice and stop answering you when you try to follow up on your missing products..

I got a classic lash extension set through Groupon. The product itself was fine - I enjoy my…read morelashes. However, the service was really frustrating. I went to the shop 15 min before my appointment, and the technician had no record of my appointment. I then waited an hour total for the matter to get sorted, and the technician could not take me on that day. I was in a rush because I was coming out of a hectic time at work and wanted these done for an event, so wasting an hour wasn't easy to do. The technician had me contact the owner of the shop on my own because there was no record of my appointment -- turns out she hadn't written my time down. Unfortunately this was not surprising as she had seemed a little absent-minded on text. While the owner offered a refund, she wasn't able to offer that as it was purchased through Groupon. It was the cherry on top to my frustration to have her offer a solution that wouldn't work and I had to do my own research to come to that conclusion. I ended up getting the appointment so I wouldn't be wasting my money, but if I had other options I would've asked for refunds or discounts. The owner did apologize, but it took way too long and shouldn't have happened in the first place. The technician was sweet though and offered an alternate service, but it made no sense to spend an additional $40.

It's gonna be a no from me…read more.. Came in for a simple extension removal and it was easily one of the worst experiences doing it. The technician didn't put any sort of protective eye shields underneath my eyes or follow any real procedure for the removal. It just felt like she applied solution and was even yanking the more stubborn ones out with my own lash. I've gotten lash extensions removed on several occasions, and this is the one time where it burned like crazy. I always keep my eyes closed and know to do so; but the technician was literally lifting my eyelid up as she was removing my lashes and getting solution or shampoo in. She said that extension removal is always painful and burns, which is literally not true at all. I've always had generally easy and pain free experiences with the whole process. Would not trust this place with lash application after all that in the slightest.

My lashes always look so natural!! I think iI'm going to ask for a cat eye look next timeread more

Shatrice's studio is cozy, calm and clean. I always feel at ease and relaxed in her space despite…read moremy constant anxiety. I always get a classic set and she makes them look natural and wispy. They've also lasted me longer than any other technician I've been to!

Went for my brows tinting and laminating - they are so perfect. Great customer service and also the…read morespace is wonderful. Love them!

Shiho is an amazing lash lift artist! This was my first time at this salon and I was so impressed…read morewith the space and Shiho's skills. Shiho was super friendly, knowledgeable and so careful and precise with my lashes. I'm so excited to have found my new lash place that is convenient and I'm looking forward to coming back!

Quick, great service on waxing and threadingPrices are not bad either. The place is always clean…read morewith a calm atmosphere, which is appreciated. The ladies are gentle and listen to requests. I've been coming to this location for a while now and I'm always pleased.

Nidhi is the best! She does my daughter and my eyebrows and she also does my lash lift and tint and…read moreit lasts so long and it's so pretty. We go here all the time and she always does great work.