Fast response. Very friendly and took care of what I needed!! I would recommend to anyone in the…read moreTacoma area.

Tran Towing is Great. I called today for help towing a vehicle. He was timely, got the car loaded…read morequickly and was @ the drop off location quickly. The unloading took A LOT of unexpected effort. Instead of upping the previous price, he was happy with the original quote. I appreciated that. Over all 5*****!!!

If I could give Charlie and his wife 100 stars, I absolutely would!!!…read more After being stranded for over 3 HOURS in an area I was not familiar with and honestly did not feel safe in due to the questionable surroundings, I was already emotionally overwhelmed and in tears. Not once, but TWICE, tow companies canceled on me claiming they "didn't have the proper equipment" to tow my car. All they did was waste my time while I sat there stressed, exhausted, overheated, and scared. My Porsche was damaged due to undercarriage impact damage and an oil leak, and apparently every other tow company acted like my car required some impossible fancy setup. Then came Charlie and his amazing wife. Within less than 15 minutes, he showed up calm, compassionate, professional, and actually KNOWING what he was doing. Charlie didn't start my car and risk further damage. He carefully hooked, secured, and loaded my vehicle properly and safely got it to Porsche of Tacoma with zero issues. DID NOT DRAG MY CAR HOOKED IT ADDED THE SKATES/GO JACKS ON MY BACK WHEELS. THAT is what professionalism, experience, and genuine customer care looks like. After one of the most stressful days I've had in a long time, Charlie and his wife were honestly a blessing. Thank you both so much for your kindness, urgency, and for making me feel safe during such an awful situation. Third time truly was the charm.

My car could not safely leave Angle Lake garage. Tow Truck Charliez came to my rescue and took my…read morevehicle to a service station before closing. He was on time, actually ahead of schedule. Knew all about my car and had some great advice about EV batteries.. Great value. Knows his stuff. Highly recommend!

We have been needing lots of towing this month due to my Land Rover completely breaking down and…read moreneeding second opinions for repairs. We were referred to Chris from another towing company we used that was not available to do our towing. Chris was very nice and responsive. Price was in our budget and doable for anyone. So glad he came highly recommended by another towing company. Will be saving their number to use again if ever needed. Thanks Chris for the help and for being so nice and easy to work with.

Our rental car got a flat tire and McDaniels was sent to tow the car for us. It did take awhile…read morebut we were in the middle of nowhere. The driver was great and waited until our Uber picked us up to leave so we wouldn't be stranded.

The driver gave excellent service was very friendly even thought it was his birthday he still…read moreworked came and got me on a very dangerous are on i5 and didn't even flinch with cars going by about 6 ft away

What a joke!! Just called for an estimate regarding hook up fee, and per mile and the guy that…read moreanswered was very rude. If you guys are looking for business probably should be a bit nicer to potentiometer customers on the phone. Looking for a tow in the kent/ renton area, go with West and Sons. That's what I did lol

Budget towing gave me great service. Their quote was perfect and their service was outstanding.read more

If you need towing or any car services save yourself the time & money and go to Budget Towing down…read morethe hill from Lakeland Hills/Sumner/Lake Tapps area for your car needs (right by the Chevron) Oscar and his team at Budget towing did an amazing & quality job for an affordable cost taking care of my BMW. I called after hours and they answered right away for towing. They were able to tow it to their shop for a reasonable cost, provided me a repair estimate in the morning & completely replace my rear breaks: rotors, pads & calipers by the same day. I had my car back in less than 24 hours. I really appreciate the whole team and all your help!!

I highly recommend Road Heros. Scott assessed my situation over the phone and brought the right…read moreequipment and had the expertise to safely get my car out of the bind it was in. His knowledge and actions prevented damaging my car and I am so appreciative. He is very professional and courteous. Don't hesitate to call Road Heros for any towing or lockout needs.

We were stranded out of cell range at the topmost lookouts of Mt. St. Helens when a ranger came by…read moreand radioed for help. I had AAA, so our location and my card number were sent to road Heros. Mark showed up to help us. GPS doesn't work up there either so it was not easy to find us. I have extreme anxiety of being the passenger in a vehicle I am not driving and my daughters and I were very nervous about being in a big truck with our top-heavy Ford Expedition being carried behind us -- AND my daughter gets nervous and motion sick from the bumps if she can't see when they are coming up. But Mark was just great about it, offering reassurance, telling us about his experience driving for decades and it was clear he was keeping our fears in mind as he drove. The road going back down the the mountain was awful -- with bumps and potholes and unpaved areas and we were riding in a large truck going down winding mountain roads along many scary dropoffs. He got my daughters and I safely home which a three hour drive. And he was SO kind. I just want him to know how much we appreciated it. Great, great service.

Bro Dillon came through. I've dealt with towing drivers before, and had some bad experiences, but…read moreDillon had the most respectful attitude and displayed awesome customer service. I would definitely recommend Puyallup Towing Inc. to anyone who is looking for an awesome experience with needing a tow and great customer service. Thank you Dillon for taking care of our towing needs!

The lady that answers the phone is rude as fuck I wanted to stop by and speak to the business owner…read moreabout something that happened with my vehicle and the lady said no you can't stop by do not go here. Their prices are high. And the person that answers the phone she is rude as hell. Please save your money and go elsewhere. I will not give them another dime.

avs helped me tow my lowered car, was very careful and kept in mind of my front lip. great service…read moreand awesome pricing

**Dangerous towing practices, hostile management, and gross negligence**…read more I had an alarming and completely unacceptable experience with this towing company. The driver dispatched to tow my 2013 BMW 328i Coupe attempted to winch the car onto the flatbed by attaching a heavy steel J-hook directly to my steering tie rod and aluminum control arm. Attaching heavy winch gear to hollow steering linkages and suspension components on a European car is a severe safety violation that can cause thousands of dollars in mechanical damage. When I stepped in to stop the driver from destroying my steering rack, he refused to use proper loading methods (such as soft axle straps or wheel bridles). To make matters worse, I spoke directly with their management, Andre, who shockingly defended this dangerous technique, claiming that winching a vehicle by its steering tie rod is "standard procedure" and told me to go buy my own bumper tow hook. After keeping me waiting for over two hours on a re-dispatch, they canceled the job at the last minute with zero explanation or communication, leaving me stranded roadside for over five hours total. If you care about your vehicle's mechanical integrity--especially if you drive a low-clearance or European car--avoid this company at all costs. Their sheer lack of basic towing knowledge, blatant disregard for vehicle safety, and hostile customer service make them an extreme hazard. I wouldn't recommend nor have progressive insurance have them tow any of my cars. You have been warned.