Ghosted Drove from Chino to San Pedro area early morning to meet for estimate. 10 am no one 10.15 no one 10.30 no one SEVERAL NO SHOW YELP REVIEWS AND GHOSTING Contact via Yelp confirming appointment They text me my phone , guy says was in car accident and apologies. I say understand but if something happens next time please text if possible. So he ask me when is a good time to reschedule I say Thursday morning. Crickets not one Yelp or text message Today is Wednesday 6 days after that last conversation. DO NOT WASTE YOUR TIME SEVERAL NO SHOW YELP REVIEWS read more

Underhill Painting - Text convo ghosting - Painters Near Me - Long Beach, California

I'm just leaving feedback for customer service. My mom's house has been neglected for many years. She had a stroke & my husband and I moved from out of state to care for her. The house is in complete disrepair and we decided to start with interior/exterior painting. I contacted Underhill Painting through Yelp & got a prompt response. We made an appointment for a walkthrough to get a quote. After that, it was crickets. I reached out again through Yelp & still no response. I understand that the house needs massive work but a simple, "This is too much for us to handle" response would have been appreciated. Just an FYI to future customers. read more

Underhill Painting - Conversation showing how I was completely ghosted. - Painters Near Me - Long Beach, California

Very helpful. Great price and great work. Needed my ceiling sanded, primed, and painted and they had it done in a day. Thanks guys!

I contacted Ray Underhill last week, April 27, 2022, and today, May 4, our house is finished (prep day 1, paint day 2, paint/clean up day 3)! Ray arrived on the day/time promised with an estimate, which he sent via email in lightening speed. The price was fair--almost half of a quote I received two summers ago--and I found my subsequent communications with Lance, his brother, to be efficient. Same goes for Ray and the crew, Elijah and Malcolm. I want to give Eli huge props because he did much of the work himself and was always kind, upbeat and approachable. We had a few hiccups along the way--painting the security door, a covered tankless water heater that tripped and shut off our hot water for most of the day until the plumber diagnosed the problem, the shade of the paint color we selected--but these were all easily fixed/resolved. We are very pleased with the results and workmanship and would recommend Underhill to anyone who needs honest, hardworking humans to perk up their exterior! read more

As far as painting professionals go, I really appreciate Underhill Painting! Lance and Ray are professional, they do great work and they are compassionate. We are already planning to try to hire them for two more jobs (and another property) over the next year. Pros: --They gave a great price --Paint job was well done --They scheduled us quickly --They took all Covid precautions --They responded every time I reached out --They went over and beyond to make sure I had the work done the way I needed it --they clean up well and didn't damage furniture --The painter showed up for both the quote and paint job --They responded to all my communications --They gave me a realistic schedule where I didn't have to wait too long and they kept their word Cons: --They can get busy, so plan ahead if you can. --The couple bad Yelp reviews--I'm patient, but if you need something pressing, I would stress to any customer to be proactive in communication. (No one's perfect, but these guys are professional and empathetic. If you have concerns about them responding to you or about the work they do, talk to them. Covid has contractors crazy busy. I told Lance, in advance, I really needed someone I could depend on because others had flaked, and his company came through for us--and didn't overcommit. Detailed Review: Ok, so...when I saw a couple of reviews that complained about this company's responses, I was a bit nervous, but here's the thing. I literally, during the pandemic had two different painters flake on me multiple times--one of which is the property owner's regular repair person. These other pros (NOT UNDERHILL) kept cancelling because of more important jobs. I'm a primary caregiver and don't have time/energy for that. So, I called Underhill Painting directly. I explained to Lance how much I had been struggling to get our painting project done because I had finally found a good live-in caregiver for dad and didn't want to lose her just because our place wasn't ready. Lance was patient, kind and connected me to Ray who could give me a quote. Ray made an appointment with me promptly for a quote. He showed up and gave me an amazing price, as well as options. He was super knowledgeable about the details of painting. He then both made and showed up for the appointment to paint within the timeframe we talked about. At the end, he finished within a reasonable amount of time so I could still make it to my Zoom meeting during late afternoon. When I inspected (and I tend to be very thorough) I asked him about a couple trouble spots, he was kind and explained the intricacy of painting over structural damage/wall imperfections. He was right, the soots had looked fine until they started to dry. He was proactive and kind and went over those couple of spaces (that had structural damage/imperfections) an extra time for me. He never rushed me. He took my preferences very seriously and made sure I was happy with the work before he left. I'm so glad it worked out...it took so much stress off of me. Thanks Ray and Lance! read more

Best deal in town for paint. I am talking 75% cheaper than Home Depot. LOVE THIS STORE! It is like the thrift store of paint. I was so impressed with customer service staff. I will never go to a corporate chain again! read more

Lance and Ray were professional easy to deal with and we were very happy with the result. Juan the lead painter was excellent and communicated with us perfectly. The job was done on time quickly and efficiently. We will definitely use Underhill painting for any future painting needs. Great job guys!!! We are very happy with the result!!! Thank you!!! read more

We contracted with Underhill Painting for the exterior of our 1913 Craftsman. They did an awesome job at prep and finish! The crew were all very friendly and kept us informed on the progress. Left everything in good shape at the end of each day. Very happy with the quality of workmanship. Would definitely recommend! read more

Totally ghosted by this guy. They were initially responsive, and they came out to do view the property for a bid, but crickets after that. Never received a bid and did not respond to follow up emails or calls. Very unprofessional. read more

This is a great company and one I'd highly recommend to everyone I know. First of it's family owned for years now. The owner, Lance and all his workers are friendly, and are very professional in regards to the quality of how they paint. If you're looking for someone to paint, try these guys! read more

Loved that they showed up in a mask. Super friendly and did a fantastic job in my apartment. They made the process so easy start to finish: planning concept, color recommendations and timely completion. I am so happy with my new kitchen and bedroom I am never moving out! The owner Ray was super cool and even offered to change the color if I didn't like it, which I would never do without paying, but I was blown away at his commitment to my satisfaction. read more

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The team at Underhill Painting was wonderful to work with from beginning to end. From the outset, they were prompt in responding to scheduling and were able to give me a quote for painting my house after a walkthrough on the spot. In addition, they were also incredibly prompt in scheduling and being able to fit my timeline for needing essentially our entire interior painted prior to us fully moving in! I also really loved the ability to go to their store and work with their team directly in picking out my colors. They were excellent at matching paint to colors I wanted, and the final product was excellent. When the work was done, I really appreciated the ability to walk through the house several times, and their willingness to complete touch ups for me. Overall, in addition to quality and speedy work, the Underhill team was also highly communicative, affordable, and wonderful to work with. I will absolutely hire them again. read more

Family run business and Ray (the son) was quick to provide an estimate and since they had extra crew available finished quicker than expected. We would definitely use these guys again! read more

Five plus stars. Walls were in terrible condition and needed a lot of work due to extensive foundation repair. Ray communicated several times with inspections, and email to ensure job quality. Crew is superb with extensive patching and paint detail. Will recommend to anyone. read more

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These guys are great! We hired them to paint our new kitchen last year and recently had them paint all of the patches from an electrical rewire. Very fair prices and quick response time for a quote. Highly recommend. read more

I originally reached out to Underhill through a yelp search and didn't realize my bf was already talking to them. I should've done more research on them but I let my bf handle it. They were asked to paint 2 bathrooms and the ceilings. My bf negotiated a price with them and it seemed like we were on our way to a nice new coat of paint on the ceiling. They had told my bf that they would be done on Wednesday after checking the place out Tuesday. My bf meets them Wednesday noon to pay them half and I'm not sure if they discussed it would take more time than one day, but my bf was to pay them the other half when they were done. We swing by the place Wednesday afternoon to find out that they didn't even start painting yet! All they did was tape the ceilings. They said they would finish in a day but my bf then has to meet with them Thursday during his lunch to pay them the other half before they start. We have day jobs and aren't able to watch them and wait around until they're done, so my bf paid them the other half before they finished. Honestly, he really should've paid them after they finished because what we walked into Thursday evening was a messy, sloppy and quite frankly, an unfinished job. You can see from the photos, but they left tape stuck onto the ceiling in whole strips and small pieces (that I then had to scrape out throughout the place). In every room, there was paint drip from the ceiling to the wall. It was very apparent to us that they rushed the job. There was paint splitter on the cabinets and trim in the kitchen, on the mirror in the bedroom and on the bath tub and tile floors. And they left out the ceilings in the closet too - if they weren't going to cover that, they should've let my bf know because he was under the assumption that when they discussed painting all the ceilings, that it included the closets. The bathrooms were poorly done and had spots of white on the ceiling, not to mention, they also painted right onto the side of the bathtub. When my bf went to pay them on Thursday, he noticed they used the wrong paint (shiny paint instead of matte on the walls) and asked them to correct it but they didn't correct all of it. The most unprofessional part of all this was the trash they left behind for us to clean. They left orange remnants and muffin wrapper on/around the sink when there was a trash bag in the room. The level of i professionalism is just unbelievable as well. When they were done the first day, my bf asked if they left the key at the place and they responded by saying they must have dropped the key somewhere. That was their response to us. Ultimately, they must have found the key because they left the key the next day (bf let them to start the second day), but can you imagine having someone tell you they dropped your key somewhere? We weren't sure if they had dropped it in the house somewhere or outside. They could have assured us that the key was still in the house, but that they dropped it inside somewhere. I don't know where they went wrong, because previous reviews were decent and they even have a photo that said "we promise clean edges...". We were expecting a high level of quality and professionalism. We were very disappointed in the product. We considered reaching out to Underhill to rectify the problem, but we were rushed for time and honestly, were so unimpressed and over it. We kept kicking ourselves in the behind for letting them do the job. We didn't want them to come back, given how bad the first job was and ended up having to spend several hours cleaning up their sloppy work. TLDR: You get what you pay for, that's all I have to say; quality of work was sloppy, messy and seemed rushed. Edges were not clean and paint on things that aren't supposed to have paint. Lack of professionalism is beyond me. We were better off doing this ourselves. Lesson learned! read more

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If you are looking for a reliable, clean, fairly priced and good painter, they are hands down the best I have ever worked with. I found them on Yelp and after speaking with the person who quoted me a job, I managed to get the job done within the week in just one day. They showed up on time at the scheduled day, got the exact paint we had, got the job done in less time then estimated and left the place as cleaned as they found it. 50% deposit and 50% paid at completed job. I would have never though getting the job done could be so easy and these guys are absolutely great at what they do. Highly reccomended crew, every single one of them care about what's inside your place and carefully protect your inside to make sure it does not get damaged. Thank you guys ! You did an amazing job! read more

Underhill did a painting job for us quickly and it was well done. They were responsive, respectful, and very good to deal with. :0)

This is my 4th time using Underhill Painting! Quick,efficient and very professional. Often coming in under budget. It's great to save a few dollars in these challenging times. Lance,Ray and co. Take the stress out of projects that would turn into nightmares for other companies. Don Sain Extremely satisfied customer! read more

Super responsive and very competitive quote. Highly recommend! Will use in the future.

Quick estimate and very reasonable prices! They started work the following week which was super quick. They completed three bedrooms and a living room in only a couple days. They also have their own paint store so all the paint was included in the price which, again, was the best price (cheaper by over $1000 for the work compared to alternate estimates!!) they matched my existing colors exactly and worked with me to customize a color for the bedroom. I will definitely use them again! read more

Underhill Painting handled two recent projects for us at Trinity Lutheran Church in MB. The first project, re-painting 2 offices, a Common Room, and a hallway, were done quickly, very good quality, and at a very fair price. Based on that success, we engaged them 3 weeks later to handle a large stucco repair job and to prep/paint wooden railings. Again, great work and a very fair price. I appreciate their 'can do' spirit, good communication, and excellent value. Friendly and effective service. read more

Cool, funky place. I believe they buy excess name-brand paint from other stores and resell it. It may be difficult to find two one-gallon cans of the same color, but the staff is very helpful. I showed the rep the color I was looking for and she eyeballed a match of two one-gallon cans. It worked out great. I walked out with two gallons for about half the price of one from the Big Orange store. I'll be back! read more

We are very happy we hired Underhill Painting! They got back to me about a quote very quickly, did a beautiful job painting our trim, and were super friendly. Highly recommend! read more

Underhill painters are affordable and they do an amazing job. It's a family owned business and they are PROs! I got so nervous when they didn't tape anything. When they were done, the paint job they did looked better than I could have ever imagined. These dudes are so good they don't even need painters tape!! I would hire them again in a heartbeat!!! Thanks Ray! read more

They did a fabulous job! They were professional and clean. They showed up on time and truly did an outstanding job. We even recommended to our neighbor who also hired them. We will definitely use them again for future projects. read more

We hired Underhill Painting to paint the exterior of our house and the whole team was wonderful! The pricing was quite fair, and the crew took so much care to thoroughly prep all parts of the house before painting. I would definitely recommend them. read more

Quick to respond. I had a small touch up job after having some electrical work done. I have no attic access in a condo so the electrician needed to cut several holes in the wall. I had drywallers patch the holes. Under hill did the painting. Great job. We had some leftover paint they were able to use. Ray was super friendly. He came by a quote and came by the next day to do the job. He finished in a few hours, but again, it was a small job. Most likely will come back for future paint jobs. read more

Stacey and his crew did an amazing job on our house. It is a very rich color making it a little more challenging, but they handled it like the pro's they are. They did a great job, on time & as quoted. Highly recommend them. read more

Lance provided a competitive estimate with good turnaround time. Once the work started Lance and his team painted my whole home on a Tuesday and finished up on a Friday. The painters were efficient, professional and did a great job of cleaning up after themselves. My house looks great in preparation to sell this year. I highly recommend Underhill Painting. read more

Underhill painting did a fantastic job on my project. I had 2 bedrooms and 2 accent walls that needed painting and some patchwork and I needed it done in a very quick timeframe. The very next day after my quote, they were there ready to go and knocked out it all out in 1 days they were very professional and punctual. Would recommend! read more

Underhill responded to my request for an in-person painting quote quickly, they came back with a very fair estimate so we set up a time that week. I needed some outside stucco repaired, some light interior painting and my porch painted. Their work was quick, they were clean and tidy and the did a very good job, I'd definitely go back to them in the future. read more

We had a project to paint our entire stairwell floor to ceiling, because I had Mis-matched the paint and tried to do it myself! Ray was super prompt in his response time and also very clear in his communication. I was able to set clear expectations about the job that I wanted done and he was very clear about how much paint was needed, time and estimate etc. yesterday he completed the job-he was right on time and finished within a few hours! Everything was very well done and very efficient! read more

Great company to work with. Met with me right at the time he said he would and was able to squeeze us in quickly. Highly recommended and will use again read more

Visited 2x, the 1st time I bought a gallon, it worked very well although they do not have a machine to color match it's done by trial and error. Also, they don't have a mixing shaker . The second visit I bought a 5 gallon bucket. The bucket looked very old like it had been sitting around for sometime. Turned out it was very old, didn't cover well, and it had some lumpy ness to tge consistency read more

Against my better judgment and after reading some bad reviews I decided to schedule an appointment for an estimate with this company. I confirmed the location, my name/number, and time to meet. Appt was set for 3pm, the worker didn't even call me until 3:25pm to say he was held up at another job. If he knew he was tied up at another job beforehand why didn't he just quickly text me? SO UNPROFESSIONAL! Furthermore, I asked him of his location and he replied Los Angeles. I'm located in Long Beach which is at least 50 mins away during prime traffic. He knew that he wouldn't make this appt, but didn't bother telling me. If a company can't even show up to an estimate on time that company CAN NOT be trusted and doesn't deserve my business. read more

Scheduled an estimate for interior and exterior paint for this evening at 6:30 PM. We gave him until 7 PM to show up and when I called him, he seemed like he was just wrapping up another job. I asked what his status was and he seemed confused then he said "I thought it was earlier today." That confused me. If it was earlier today, then he knowingly no-showed???? So he asked if he could still come over. I asked what time and he said about another 45 minutes (so around 8 PM). We passed. He was our front runner based on referrals and reviews but it is super disrespectful to not show up to appointments. read more

Underhill painting was able to accommodate a very, very last minute job for my business and was not only prompt but professional too. The team worked quickly, paid attention to detail and did not make a mess. They were competitively priced and straight forward. I would def recommend them! read more

Excellent work!! Job was performed as agreed plus Lance Underhill did a few extra touches that I missed and didn't charge extra. Lance and crew painted interior and exterior. Great job matching existing wall colors. Very competitive pricing. Good communication throughout with Lance. They protected the floors -- no splashes, no mess. The crew: Peter, Marcus, Ed, and Andrew were all professional, efficient, and courteous - very pleasant group of guys. They completed the job on time and on budget. We're very pleased. Highly recommend!! Support this Long Beach small business! read more

Underhill Painting assured to do a great job and they deliver. Thoroughly impressive work on interior and exterior residential home. Clean and neat. Great price for quality work. read more

Underhill Painting - Painters Near Me - Long Beach, California