Sterling was with us from the time we parked our previous vehicle, until we left with our new…read morevehicle. From start to finish our experience was efficient, informative, and professional. We had fair negotiations on our trade-in, and the vehicle we chose to purchase was filled with gas & cleaned right before we left. At no time did we feel pressured, "sold to", or like we weren't being heard. Thank you Sterling, and the Denny Menholt Nissan team for making our trade in and purchase a seamless experience & under 3 hours! We'll be back!

Customer service manager at Denny men holt Nissan is rude insolent treated me terrible will never…read morego back. Tried to lowball me. Absolutely worst service I've ever experienced. I think he was a middle-aged Latino.

The worst most dishonest place! My headlights went out due rough roads in my 2009 VW bug. I asked…read moreto have the Headlight connections checked as it is a known issue that the connections come apart. Jackson the person I had the displeasure of speaking with, told me it would be 989.00 to replace both headlights and the clips, support to hold them in. I asked to have the connections checked before they did a full inspection. The so called certified service tech not only didn't connect, plug them back in , which he could have easily seen and what I asked for him to do, before anything else, I was there for over two hours and had to ask what was going. Jackson gave me a quote of over 4,000 and 175.00 bill for inspection. I told him I said I didn't want an inspection and only wanted the headlight connection or bulbs checked. He said he would send the quote and when I got it and called him to question he got rude and disrespectful. I went to a tire shop today who does full service and asked if they would check the connection, they did so and plugged the headlights back in . Took 10 minutes and charged me 15 .00 . Thank God for honest men and shops !! Never go to VW Billings, total scammers liars and thieves . Some verified mechanic!!!

The staff at the repair shop were great. It was a simple oil change, but it was crazy busy and…read morethey handled it well. The waiting room was not very quiet.... Ok, so it was very very loud. I thought I was in a telemarketing office. They had coffee and snacks while you wait too. Since they were having a huge sale the coffee was almost gone.... Found a pot with some in it. And it's city Brew coffee! Yes! I'll yelp my next service when there is not a big event!. I'll have this beautiful VW for a long time! I love it

We are from out of town, almost 1000 miles away in Minneapolis, heading to Billings to stay the…read morenight before our Yellowstone adventure. The tire pressure light and front sensor for objects came on about 30 miles away on my XC90. I googled Volvo and called Michael. They got us in right away, 5 mins later we were back on the road. If you live in Billings and don't drive a Volvo.....you need to. If you own one already, see Michael. He saved our vacation!

The reason for 1 star rating is the lack of communication and follow up from this dealership. After…read morepurchasing our Volvo we have struggled to get calls back from service department and also the salesman.

Cadillac of Billings is under new ownership, formely Rimrock Cadillac, and the difference is…read moreamazing! The staff is polite, helpful, knowledgeable, and eager to help you find the Cadillac of your dreams! Don't pass these guys up.

Short answer: You will NOT be disappointed with your visit to VW Billings!…read more Within 30 minutes we had a deal and a handshake on a used 2012 Passat TDI! Not the kind of thing you see very often at all in the car biz. Everything was at my pace and didn't feel obligated to rush into something that I didn't want to. Bought the car at a killer price (a price LITHIA told me was way to low and impossible). Eric Tipton (sales), Laraine (internet manager, and Anna (financing) were all fantastic INCLUDING the sales managers. This was my first VW but i feel that if it were any other brand i would want to give the first shot at this dealer because of there outstanding performance great attitude. Great job VW Billings, Keep up the good work!! N. Belden

We bought a car from them in 2024 and had no problems with them. Fast forward 2 years later, we…read moretraded our car in. We went through the process of canceling our warranty on our 2024 GMC back in January. They told us it would take 6-8 weeks to get our money from the warranty. It has been 2 1/2 months and still don't have the money. My husband has called them multiple times and everyone is extremely rude including the receptionist. Every time my husband calls, they keep giving him the run around. I know it sounds selfish, but we want them to send us our money that is owed to us.

Good experience today! Am 1500 miles from home and needed an oil change on the little 3 liter…read moreDuramax. Asked for a tire rotation as well. They took the truck a half hour earlier than the appointment. They finished in just over an hour. They didn't charge for the rotation. They also filled the DEF fluid. Thanks!

Last May I was in the market for an EV, and the Chevy Blazer seemed to fit my needs. Denny Menholt…read morehad two available and advertised that they would apply the $7,500 tax credit toward my down payment. That turned out to be the first lie. When I began working through the deal, they told me they couldn't actually apply the tax credit, but they would instead discount the vehicle by $7,500. That was the second lie. They rushed me through signing the paperwork so quickly that I didn't notice until later that the $7,500 discount was never applied. When I returned a few days later to show them the error, suddenly no one could remember the agreement they made. To make matters worse, my wife was impressed with the salesman and purchased a new gas Blazer the same day. She drives a lot, and when we picked up her Blazer, we took it on a trip to Missoula. The vehicle had multiple electrical issues right away. When we brought it back, they simply reset the system and told us to try again. The problems continued--especially with the adaptive cruise control. On our third visit to Denny Menholt, the service manager (Terry) told us the adaptive cruise was supposed to disengage randomly and called it a "safety feature." I'll count that as lie number three, although the real count is probably higher. We finally started taking the vehicle to other dealerships. HKT in Glendive was eventually able to identify the problem and fix it. The car seems to be working now, aside from some interior lighting issues. Bottom line: Avoid Chevy products. But if you still want a Chevy, never do business with Denny Menholt. Based on our experience, if their lips are moving, they're not telling the truth.