So happy that Olympia is supporting Olympia Gear Exchange. Jared is great with customer service…read more He is supporting the environment with his recycling products. I have continuously referred this small business.

Love this place for high quality used gear. Kayaker, hiker, camper who has always found high…read morequality brands at great prices. Super friendly and great service. Highly recommend! 5

Dropped by to browse around and see if there were any good deals on apparel, fishing gear and…read morefirearms. Found a few clothing items, and hats I liked. The store was clean, very organized and well stocked in inventory. Got to walk around both floors and had a chance to get some things that looked interesting. Enjoyed my short shopping experience!

I can't lie, I love Cabela's. I go there for 90% of my clothing. Given the weather and climate of…read morethe Pacific Northwest, they offer all the shirts, pants, shoes, and socks you could ever need. The prices are very reasonable. The parking lots are way bigger than they will ever need, and they are patriotic with flags adorning their property for Memorial Day and The 4th. Cabela's has a great selection for folks who love outdoor activities. Great place for selecting gifts for family and friends. I highly recommend this place for almost everything they sell!

I just picked my road bike that I had dropped off for a diagnosis of a crank issue in preparation…read morefor a triathlon I have in about 10 days. They fixed the problem. There was a miscommunication on their team about the work authorized but Ian on their bike team handled the situation beautifully and validated why I remain a loyal REI customer since 1983.

REI is a place of GOOD gear. They sell things that work. I have walked into that store many times,…read morethe scent of new fabric and rubber sharp in the air, and found what I needed to survive. The boots will take you through rain and mud and snow. They're made to take you somewhere. Somewhere rough. Somewhere real. The tents hold up in wind, but you will hear the wind whistle through the seams if the storm is strong enough, because Mother Nature will never bow to man's interventions. You pay a price for that. The press sings songs about REI like it's the holy land for outdoor men and women, and maybe that's true in parts. But you don't go there for ceremony, you go for the tools. They make good tools. You don't want to trust your life to something flimsy when you are out there, far from the roads and the towns, when your survival depends on gear. REI has it, in its clean rows, with its well-meaning salespeople, and its prices that sting a little but still make sense. It is the day-to-day, too. The jacket for the morning walk. The pack for the hike with your daughter. The water bottle that won't quit, no matter how many miles you pour through it. It holds up for the small things and the big. It holds up for life. It isn't perfect, but neither are you. Still, you trust it.

Today, on this Monday, March 03, 2025, I stumbled upon a truly exceptional afternoon at this store…read morein Oly that exceeded my expectations. From the moment we stepped inside, we were warmly welcomed with genuine smiles and greetings. Every person we encountered seemed to spred a sense of joy and happiness. When we were searching for free weights, a helpful staff member guided us to the right section. Another young man proactively offered his assistance, going above and beyond to find the perfect weights and even a weight stand. This store's commitment to outstanding customer service and friendliness is truly inspiring. Kudos to the best customer service down to the cashier that rang us up! The store is so well organized, clean and has mall parking! My favorite sporting goods store!

Tim Steacy took great care of all my needs. This is the first time I've gone there and found out…read morethey had exactly what I wanted but not my size. He came to me to unlock their fitting room. The one I came across was too big for me. I went back to him and did search to see if another location had it. He came across one and ordered it. I just got it as promised and I love it. Tim treated me with respect and courtesy. If you have any questions or issues go to him. He works right there at their golfing section. Believe me, you won't regret it. The value of the shirt I got is perfect.

A few months ago I was able to receive my dry suit certification with them. Staff very helpful!read more

A++++++ experience! Highly, highly recommend this dive shop. Excellent gear selection and…read moreknowledgable staff. Darnell, Alex, Jack and Phil are a super team. Our daughters ages 12 and 14 learned how to dive with Alex and Phil. They received exceptional instruction, personalized service and had actually had fun diving in the Hood Canal in October! Thank you for such a wonderful, positive experience, we could not be more pleased!

My mother and I visited the Lacey Coastal store and witnessed one of the most disturbing things…read moreI've ever seen in a retail setting. Several White Leghorn chicks were actively pecking at and eating the vents of other chicks. Three were bleeding severely, and we immediately separated them while my mother ran to get help. Instead of responding with urgency, the employee who identified herself as Shawna became confrontational and accused my mother of being rude for the tone she used while trying to report an animal welfare emergency. When you're watching baby chicks being seriously injured, you expect staff to focus on helping the animals, not criticizing the customer asking for assistance. The store manager, Garrett, later spoke with us and acknowledged that they had more chicks than they were selling quickly. The enclosure we observed was overcrowded, contained mixed breeds, had no food available, and very little clean water. Those were the conditions we personally observed, recorded, and photographed. I reported the incident to the city, which informed me they would be monitoring the situation. I also spoke with the regional manager afterward. He apologized, asked for my mailing address, and said he would send gift cards as an apology for our experience. I provided my address, never received anything, and never heard back despite the promise. The gift cards aren't the reason for this review. The real issue is how the animals were being kept, the dismissive response when we asked for help, dishonesty, and the failure to follow through after acknowledging the situation.

I was at the coastal store at 5500 Martin Way E, Lacey, WA…read more98516 when all i did was bring a propane tank in to get filled...I recently just bought a new propane tank from Costco and took it over to the Coastal store to get filled. I wanted to do some shopping and get out of the 95° weather, so I brought it inside. I set it next to teller/register and asked the lady if I could get it filled while I do some shopping and just pay for everything all together..She said sure, ill call them out for you. I said thank you. 10min later I didnt hear her call anyone on the PA, so I asked the nearest associate.."I brought in some propane to get filled but I didnt hear them call it in, can you make sure I get it filled?".. she immediately got hostile and said "i just heard..we all have mics no intercom, and your not allowed to bring propane tanks into the store. You need to take it outside!" I said "oh, im sorry, I didnt know.. ill bring it outside". The whole time i was walking i notice the employees glaring. Then one associate came up to me and said.."excuse me, are you the one with the propane tank, yeah were going to need you to take that outside" in a condescending tone. I said ok thats what im doing. As I got to the front, the same teller said "your not allowed to bring propane tanks inside, theres a filling station on the corner of the building, at the end of the parkinglot". I said.. "all this information would of been helpful when I first brought it in and asked you".. then the Manager came up to me on my way out and said "excuse me! Sir! You cant bring propane tanks into the store!" Thats when I lost my patents. I said "first of all ive never filled propane tanks before, so I didnt know. Second, its new from Costco...if there not allowed in stores then why is Costco selling them in stores!?? And third there is absolutely no reason for you people to get on your mics and trash talk me behind my back, then try and bully me!..so when I bring it to the filling station, how long will it take for someone to come out to meet me? So I dont have to wait in this 95° heat. "When we can get to you" was his exact response, then he walked away. I drove all the way to the end of the parking lot parked at the filling station and seen someone come out...but she was getting in her car. I said "it would be nice if there was a sign saying no propane tanks in the store" she said.. "its state law dumb ass!" And drove away. At this point im literally done with coastal! Im posting what happened to me as many places I can! Every single employee woke up that morning and chose violence twards customer's. There's a reason why nobody is shopping at this store and Every time I go in there its empty...its because of the horrible customer service and how they treat anyone who walks in the door! Also..there are signs all over the front of the store in the entrance saying propane refills $4.99 thats very deceiving and confusing. It makes people want to bring propane tank inside. Its a setup for failure considering how hostile your employees are with customers. I think coastal needs to fire everyone and start fresh. Bring in people that actually want to deal with the public and help. Because what you have working there is a bunch of nasty, hostile karens that like stirring up drama! I am posting this to as many places and websites as I can until these tyrants are gone.

Employees always go above and beyond! Always have what I need in stock and Always have great…read moreclearance stuff!

Brought the pups the PET VET vaccinations they have in the back. Do yourselves a favor and RSVP…read morefor it online because if you want to do a walk in, you may not get in since there will be a lot of people in line. I've done it twice and even though I was first in line the last time, it took 20 mins for me to get through and it just got slower for everyone behind. What they'll do is they'll send you a text to let you know when to get in line, so feel free to wait in your car until you get that text. It costs about $150 for the vaccinationsor each dog and even though that sounds like a lot, I priced it out with a vet and it was going to be $300 to $500, so this is really a bargain. The staff is nice and very gentle with the dogs.

I am so sad to see West Marine is closing this location. For so many years this location was…read moresupporting our community of Boaters. Knowledgeable staff works there, all of them boaters it was fun to stop by and chat about boats and pick up products that we need for our project, if they don't have product in stock they will get it in very quick. Farewell, West Marine and Crew we will miss you!

only such a great many , uncounles, and unpleasant experiences of being given bad product…read moreinformation , sold products not appropriate for projects described to the managers , and other wise RIPPED THE HELL OFF by West Marine, and their insidious corporate practices . I am left only saddened to hear that ALL West Marine stores are not closing . West Marine has only bankrupted ITSELF with its own grotesque and morally bankrupt business practices . Good riddance to West Marine ! EFFERS !

The Tack Room Too, is a great place to pick up supplies for your horses, along with mugs or…read morejewelry. It's a fun place to browse and I found a brand of vitamins for less than I paid at the other store. If you have never shopped here, it's different than typical tack stores. They make shopping fun with lots of different products and good prices. With the warm weather finally here, I'll be in looking for shampoo and will probably end up with a shopping bag full of horse supplies. Maybe one of those mugs too.

I'm always able to find what I need and the help is always excellent I really like the yearly…read morecustomer appreciation sale too

I had nothing but stellar service, professionalism and guidance from all the staff here. Wish they…read moredidn't have to close. As a seasoned Master diver trying to get back in the water after a few years they were the best in the Lacey/Olympia area.

Instructors seemed sexist & encouraged me to quit/give up shortly after getting in the water the…read morefirst time. I was never properly fitted and made to buy nearly $1000 worth of equipment only to not be supportive at all I'm the pool.