I love Uniqlo clothing and enjoy exploring what new items and deals they offer. However at this location, I didn't feel welcomed. Walked in, and instead of getting greeted, we were told by a lady that the store was going to be closing in 30 minutes but the fitting rooms are still open. Okay cool. She was nice about it so it was fine. Except right after she told us that on one side, a guy employee sees us, walks down the aisle, and straight up tells me and my boyfriend the same thing, except not as nice, with a "Just figure out what items you want." Ok. Haven't even walked through one aisle yet, but sure. I kid you not.. A few more moments of looking through an aisle, ANOTHER lady comes up to tell us the exact same thing, that they're close to closing. At that point, didn't feel welcomed anymore to just look around the store and instead a bit aggravated. So as we were now heading out and walking through the store the long way around, we were told again by another lady again that they were closing soon. At that point we just said, "Yupp we are heading out!" and after stepping out, we hear a Thank you. Like sheesh, it was really appalling how much staff really walked up to tell us they're closing soon (as if to kick you out) and it made the usual chill and nice Uniqlo experience bitter. Very unfortunate read more

What can I say?? Uniqlo has great quality and comfortable clothes for a reasonable price. They cater to men, women and kids too. The staff is kind and helpful. I was able to purchase a very comfortable sweatshirt and sweatpants set. The cloth was nice and neat so it looked perfect for traveling. read more

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Uniqlo is a great brand, generally, but in this particular store/location it's a frustrating experience as you never know what kind of customer service you will be receiving. Overall the staff is usually grumpy and interested, barely doing the minimum to help customers - quite different from other locations! There are a few gems in the group though, so occasionally, someone is in a great mood, perhaps not following management's demoralizing attitude, and gives great customer service... but these smiles are one in 10 visits. read more

Uniqlo does openings very well! Taiko drumming, gifts, deals and warm smiles! I learned that this store was in the Beverly Center before moving Century City, welcome! The store was stocked very well with many options of wear, including their Fall/Winter 2024 season! Everyone was very welcoming and helpful from greeting you as you walked in, to helping you out if you needed a size to checking out. All the best, congrats and good luck in Century City! read more

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I really hope that management reviews this account, as I am filing a police report and following up with corporate tomorrow morning when they open. There is a woman in the store who works there by the name of Shovenice who really follows suit to her name. She is extremely nasty and after asking a coworker for her name so that I could provide Customerservice feedback to corporate, she refused to provide her name, and I asked if there were other managers in the store so that they wouldn't get in trouble when I filed the report and she came at me while I was with two children, shoving her finger in my face and telling me to get the hell out of the store and trying to instigate a physical altercation. I couldn't believe it. I asked them to save all the footage and I'm shocked that she is still working there after that just happened. I will definitely be following up with corporate, but beware other people that go in the store especially if you were with family. read more

I just went to the new store UNIQLO at Westfield Century City and enjoyed it. The store has a well-curated selection of their signature LifeWear, including innovative clothing for men, women, and children. The staff were friendly and really helped make the overall shopping experience quite great. But I soon longed for the former location at Beverly Center, which was spacious and had a much wider range of product. The layout was also more spacious there, so browsing was done without hustle. read more

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Outstanding customer service! Richard helped me find the perfect T-shirts, patiently explained the differences between styles, and was extremely friendly and welcoming. Thank you, Richard, for such a great experience. read more

Tried to do an exchange of a gift the day after Christmas with all the tags still on the jacket in order to get a different size-which they did not have in stock. They said we had to exchange it for the identical item but would not allow us to order the correct size online in the store or give a store credit. Total waste, won't bother going back. read more

Won't be returning, bad customer service. I bought a tank top from here without trying it on and when I got home it was completely see through so I went to return the item within the return period & they wouldn't accept due to a small stain they noticed on the front of the shirt. The shirt clearly still has tags attached and is on the original hanger & has never been worn. The stain must have been there when I bought it but wasn't noticeable. When I raised my concerns that the item was clearly not worn, the sales associate just stood there staring at me without providing any other assistance than saying she cannot accept the item. read more

Uniqlo - Children's Clothing Near Me - Los Angeles, California

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Jason, and Larenza terrible.!! I had to wake my son up out (works over night) of his sleep to screen shot the price of what they paid for my husband's gift.!! Had you had the correct size to begin with I would not have had to do that.!!! WOKE my son up, he sends a screenshot and Jason had no idea what he was looking at. He didn't even verify the purchase after he made it such a HUGE deal.!! Get it together UNIQLO, everyone DOES NOT STEAL.!! He said "the price may have been different" WELL WHO CARES IM CHANGING IT FOR THE SAME THING.!! You all are way too much.!! And please in BOLD tell one you are going to give such a very hard time to return or exchange so one is prepared for your suspicions.!!!Not mention is asked Jason for the number to Corperate, his response.... ITS ONLINE.!!IS THAT HOW YOU ALL TREAT YOUR CUSTOMERS. TERRIBLE.! read more

The warehouse design of this Century City store is a huge let down from the recently closed, much better laid out Beverly Center location. That one was open and airy, letting you see all the different departments no matter where you stood in the store. This Century City one though, it feels downright claustrophobic - with its long, narrow, high-hung aisles. Plus no matter how much you spend at this Uniqlo they won't validate, so tack on a $10 parking fee to your bill. read more

I came in here to look with my sister, upon entering I was greeted Richard , he was a very sweet & genuine gentleman. He told us about the store & some other locations in USA. I was very surprised how many we had in USA & very happy about it too! Richard was very knowledgeable about clothing & the store itself. I really appreciate him & his kind words . This store has many clothes to choose from, jackets, vests, pants, skirts, warmer clothes & lighter clothes, kids clothes & babies clothes. A bit of everything which I love ! I love the material too! I love soft things there are so many here , I'm truly happy here ha! The price points are spot on & it's just right. This store is super Clean, very organized & very neat. All the staff are super warm and friendly & they are constantly stocking clothes it's amazing how detailed everyone is there! I would personally love to thank all the staff there & especially Richard! Thank so much for making my day! He is such a sweet & kind soul! I'll tell all my family & friends to come here! Thank you so much Uniqlo!! read more

Excellent service , good merchandise at reasonable prices and nice to wear items. I wish they had more cotton t shirts