Second time coming here and had the same guy (who looks like a manager) help me both times. First…read moretime he was super rude and passive and today was the same. Not sure why someone with that attitude is working in a kids store.

12/29/25 -It was my second time in the store ( Century City mall ) and it will be my last time ;…read morethe manager Fernando was extremely rude; when returning an item that was erroneously tag by the store , he questioned me as if I had replaced the store tag; I had the receipt so I just requested to get a refund and left; i would not recommend to shop at that location

My favorite children's boutique, in and out of Beverly Hills! Not only do they have the most…read moreadorable collections, but everyone that works here is absolutely so pleasant, sweet, patient, and helpful! They make it so much fun. Whether its shopping for a gift or for your own kids, you'll always find something special here. Personalized experience, every single time. Thank you to the entire team at English Rabbit for being so awesome!

My daughter picked out a Moulin Roty doll what you can't find in regular stores only online and to…read morethis day it's her favorite doll. The clothes are way out of our league price point wise but they have a beautiful selection if you want designer

I am a fan of Cotton On (adult version) but the kids version does not do it for me quite yet. I…read morecame to this location to check out some stuff for my kids but wasn't a huge fan of their selection and the prices seemed a bit higher to me compared to other local clothing stores. They had some Disney apparel for buy one get one 50% off with each shirt ranging between $25-$50 My main issue was the service. I was in the store for at least 20+ minutes and not a single person greeted me or acknowledged my existence. *located on the second floor across from Cinnabon*

Rude sales people. Worst customer service. We were there shopping with a stroller and cashier said…read morewe were blocking the sales floor. And no one was in the store. And cashier took her sweet time ringing customer up.

Rockstar Kids on South Santa Monica Bl is a small shop that primarily sells fashionable clothing,…read moreshoes and accessories for kids, babies and adults who like A splash of bling, flash and luxury appeal. I've popped in here a few times and always purchase items for gifting and for my furbabe Fendi, who can often wear infant baby T-shirts. The shop has lots of crystal studded shoes with designer logos and crystal studded minuediere, very similar to designer Judith Leiber but at a fraction of the price. These small bags are very cute, and probably an adult might use and appreciate it more. This shop is a few doors from Sprinkles cupcakes and the display case always catches my attention. Earlier, I popped inside and purchased some mini backpacks with a clip-on for my little nieces. These are perfect as a coin and ID purse you clip-on to your jeans, clothing or bigger purse. Sabrina, the owner of the shop was very nice, patient and helped me pick out the perfect gifts and wrapped them up. There are so many cute, adorable things here, that if Fendi was my real human little girl, I shop here and purchase all the cute outfits perfect for a little ballerina princess angel :) If you're in the area, it's worth a visit, and be attempted to splurge for gifting or yourself.

Fun and great clothes for your kids. Buy a complete outfit from dress to shoes and purse. Big…read moresmile on granddaughter's face--what else do you want?

I haven't been here in years and wow has it changed. Overall for the better with tons of stores,…read moreplaces to eat, and inviting areas to hang out. As an open air mall, this style of shopping is inviting and enjoyable. Visiting frequently as a kid, it is a completely different experience. Stores are more high end than I remember. Crowds were exponentially greater! Lines for several stores (including Olive Young) to get in and for Ramen blew my mind. If you want a place to watch the world cup, courtyard is ready and inviting. This area was nice with the high rise century city backdrop. Although it was more crowded than I expected, meeting friends for lunch was great. The restaurant choices are wonderful. We planned to eat at one spot, but due to the wait we changed it up and it was a total hit. Parking was crazy! Lines to go up and down, it took forever to pull in a spot. The prices are expensive too if ya make a day here. Very few places validate.

However, this experience proved to be very disappointing, since the problem was mainly caused by…read morethe parking system of the mall. Although this place is clean and offers lots of great stores, the parking system made everything very annoying. The fee system is complicated, and even after shopping, I ended up paying way too much. A place like this one, which claims to offer an exclusive shopping experience, requires a major renovation of its customer service department and parking system. There are many alternatives available in Los Angeles, where people do not leave irritated by the fees related to parking.

Sad to report that this store is no longer capable of selling good quality products that are good…read moreenough for normal, self-respecting human beings to buy. Bleghh. I'm not talking about just this location in specific though but Cotton On overall. The Century City Mall branch happens to be the closest location and my to-go to store for most of the clothing. At least it was last year. I'm a really tall person and finding something comfortable that's long enough to fit my giraffe like legs and monster arms is usually quite a challenge. During a year of isolation, while staying at home my closet literally filled with tees, fleece and regular hoodies, as well as sweatpants from this store. I used to rave about their quality for the price. For $30-$40 I could get really good clothes that wasn't any worse than Abercrombie or other, higher fashion brands that cost more. This year Cotton On is cutting costs. First they started making fleece hoodies without any fleece, then took the quality down on most other products. This weekend I visited the store. I was very curious to see if they introduced any new styles. I used to spend here hundreds of dollars and some employees already knew me by name. This time I walked out of there without buying a single thing. Not even a T-shirt. They dropped quality on everything! This is now really a store for teenagers only who may not really care much about quality. Even then, I'm pretty sure modern youth, with a higher sense of entitlement will want to wear items of higher quality that sits and feels really good. So right now Cotton on has the worst quality hoodies on the market. When I left the store this weekend I ended up going to the first floor of the mall to Abercrombie and Finch, picked up two new hoodies that I was so happy were a real quality product. As successful as Cotton On became at some point , unless they bring the quality back up on their products they will start noticing drop in sales and suffer eventually. I'm out.

Was changing with my daughter and the employee yelled at us saying that only one person could be…read morechanging at a time. She also rushed us and didn't give us time to change back. 0/10 experience and I never will go here again.

Kitson is kitschy. Tons of fun things that you really don't need but desperately want anyways. The…read moreonly problem is the prices, which are high. You kind of have to decide how bad you want something when you find a lot of items and have to start narrowing down. It's a good place to get gifts and I like their cat section.

i love kitson so much, they have the cutest clothes, jewelry, books/gifts. the store is proper…read moreorganized & their staff is so kind and amazing. serena is the best, she's was so cool, kind, & helpful. love!!