My car won't start and won't crank, they received my towing request through Geico Roadside service and came in 20 minutes. Helped jump started the car and provided useful suggestions about possible issues and resolutions. The guy is friendly and patient to answer my questions. read more

My car, for lack of a better word, is old. Over 374,000 miles on it, but it keeps on going, even if it breaks down pretty often. I'm not the type to give up! I have used Unique Towing twice since the beginning of the year, and I have been extremely happy and impressed! The first time I got a tow it was so traumatic, but the employee who came to my rescue was amazing and made me feel a lot better as they took my baby away. The second time I got a tow was even better! Jim, my second rescuer, was so kind and thoughtful, showed up within the hour, and maneuvered that great big tow truck in my apartment complex's parking lot as gracefully as if he was driving a sporty little mini. He got my car up on the flatbed in no time, making sure not to bust my tires or scratch anything. He gave me a fantastic rate, too, and I had to have my car towed two cities away! Although I don't want to say I'd use their services again (because that'd mean my car broke down again!), I will not hesitate to call them and recommend them to anyone looking for a superior tow company with great rates. They really took the time to make me feel like I was in good hands, and that's a rare quality. Thanks again, guys! I'll keep you on my speed dial. read more

Nimo was so helpful, professional, and clean as he provided quick towing for my car to the dealership. His company is lucky to have him. He acts like he enjoys his job. I appreciated his kindness and his clear communication letting me know when to expect his arrival for towing. I highly recommend this company for excellent service! Unfortunately, my insurance towing partner fell through and cancelled my original towing request due to their truck breakdown so I called Unique myself and they saved the day! He treated my car with white glove service so I had no worries. Thanks Nimo! read more

I had a flat tire. No big deal right? We couldn't get the bolts off the tire. We then couldn't tow from that spot or the car would have potentially been scratched by the tree above. Jimmy worked everything out. He was professional, very kind, and knew what to do the whole way through. I changed towing locations twice and he was ready to roll with any punches. If i need towing again, i hope it's Jimmy read more

car was stuck on the island, Jim from UT got out there pretty fast. towed the truck with no problem. once we got to my home he towed it down safely close to the curb. excellent service. read more

I couldnt be happier about the experience, other than not needing the tow. The person who answered the phone was polite and friendly and advised the tow would be there within the hour - perfect! The tow truck driver was so friendly and very professional. He kept me laughing with stories while he ensured our car was secured tightly. And as with the pick-up, the drop-off was quick and easy with no troubles. I would highly recommend Unique Towing! Also, the price was comparable to all the others I obtained a verbal quote from. read more

Sunday morning - blown tire - frantic Okay, the moods been set! My insurance carrier is Geico and they setup a tow pick-up with Unique towing earlier this morning. The time frame mentioned was within the hour and although it may have been a bit over that I believe it was only due to the fact that I stated I was north bound rather than south on the freeway so I take all responsibility there! After seeing the tow truck pass me - due to my own error - I gave a call to the dispatcher who was very friendly and thanked ME for calling and stating that I had been passed and assured me he'd notify the driver immediately. I then recieved a call from the driver who laughed with me about my directional faux pas and quickly made his way to my actual location! Really great guy! He stated multiple times how good of a day he was having and it showed! Changed my whole day around as well and I nearly forgot that the shredded pieces of rubber strewn across the passenger of the highway belonged to me! He offered for me to take a seat in the truck while he setup the vehicle on the flat bed, asked me my preference multiple times in the terms of keys, destination, etc. and was able to offer great and engaging conversation on the way to my preferred tire shop. OVERALL - 5 STARS! Couldn't have been better! I wish I would have got his name because he deserves kudos for being so positive. Having to be towed is generally never fun but, he definitely helped take the edge off! Thank you so much to YOU sir and I appreciate the nifty stylus pen you "gifted" me as well! :) read more

Awesome - highly recommended. Wheels were stolen off my car, while it was parked in an underground garage. Unique was the only towing company that had a truck that could get in there, given the 7" ceiling clearance. Plus, with no tires, they had to "sling" my car instead of just hooking it up to the back of a truck. They took their time - almost an hour - to get the car attached, making sure everything was just right, in order to prevent damage to my car. The driver definitely knew what he was doing, and explained every step to me. I hope I won't ever need their service again, but I'm glad I've found a tow service I trust. read more

Geico connected me to Unique Towing for my flat tire. I was getting super nervous as the rain started to fall pretty hard. Jimmy showed up on time and repaired in less than 15 min. I offered up to cover him with umbrella but he was more worried that I would get wet and told me to stay inside. He was so kind and professional. I'm so happy to find this company and glad Jimmy showed up to work with me! read more

Wow! Still great service! The driver Antonio met me by introducing himself and extending his hand to meet me like a gentleman. Just had a tow last Wednesday! Dispatchers were polite and friendly. Tow was on a flatbed which is recommended for my type of car. The truck looked newer and was super clean. Antonio was also very friendly and was obviously proud of the company he worked for. He explained how towing isn't fun for the customers so he just wants to make it as pleasant as possible. Based on Antonio and my experience, I told him that I would definitely yelp my experience. I was surprised to see that I already yelped this company 6 years ago! Way to go Unique Towing! And kudos on being a great company with great drivers! And I also love how nice and clean your drivers are with the great looking uniforms! But the friendliness and accuracy of dispatch timing is the best! read more

FRAUD...My car was towed and stored here after an accident here in 10/19. I had given them my credit card information, my Auto insurance information Geico. They got fully paid. On dec 22 , I received a registered letter from DMV , stating that Unique Towing has made a Lien Sale on my Tesla. The company via they sent notice to DMV is Ritter Lien sales IN. I am supposed to send letter opposing it. Unique Towing refused to speak with me on the phone . Geico called them They did the same. Why did they do it? Fraud.. How come they did not call me first , send me a letter first, why would they directly go to a third party , Ritter Lien sales, and they directly write to DMV? DMV letter states that I had to respond in 10 days. What I was out of town and cold not respond? I am asking Geico never to use this company, also reporting this to BBB read more

This is the WORST tow company ever. My friend and I were stuck on the side of a major highway and needed a simple tow after we had spun out on some loose gravel. we waited over TWO HOURS before the guy even showed up & within 5 minutes of the towing company being on site- he left because his "truck couldn't pull out something of that size"...... it's a base model Eco-Boost Mustang??????? So dumb. read more

Went through my insurance company and they called Unique. They showed up on time. The guy was cool, he put my lowered car onto the flatbed without scratching the bumper or any part of the car. Have no idea about their rates as my insurance was paying the bill but professional service overall. read more

I work for a San Jose medium duty truck company that uses Unique Towing for all our towing needs, no exceptions. We never issue a PO to any other tow company. If a customer wants us to use another tow company, we tell the customer to arrange the tow themselves. Why? Because Unique is flat out he best tow company in the business, period. After seeing how they operate, I told my fiance to keep their number on her phone and call them for a tow in an emergency because I do not trust any other company to safely tow her car off a freeway in an emergency. Why are they so great? Number one, the phone dispatchers are always professional and courteous. The paperwork/invoicing is always accurate, legible, and arrives on time with the vehicle. Also, the drivers always have a friendly demeanor, professional/neat appearance, and a very friendly demeanor. One look at their staff and you know that their professionalism sets them apart from ANY of their competitors. Finally they are very punctual and always meet our needs no matter what. I can not think of a time that they did not successfully meet their commitment times, even for tows we arranged days prior to occur during high volume times. I could write more good stuff about them but I would be here all day. read more

Woohoo is right! We were towing our boat/trailer home from a dealership in Fresno last night. We were almost home... Then we ran ran over someone's rim and tire in the center of the 101 freeway!! Our BRAND NEW Centurion Elite V wakeboard boat suffered (2) flat tires, both rims bent to the point of no return. We did NOT have a spare tire... At first a different tow truck company arrived on the scene. After wasting 2 hours of our time, they determined they did not have the equipment/flat bed to bring our new boat home. After looking online via smartphone, we found this company, and they had a big giant trailer which could hold our trailer. Long store short, Frank and John were a bang up team. They got our new boat/trailer onto their tractor trailer, and safely hauled it to our house in Sunnyvale. The rate was estimated at $130 an hour, with a 4 hour minimum. When it was all said and done, they charged us about half that. We are extremely greatful for these guys, and I will definitely be calling them if another tragedy such as ours occurs again (hopefully not!!) read more

Had a flat tire, I was parked at 7- Eleven. Jose from Unique Towing showed up within half an hour. He replaced my tire with a spare one so quickly. I was on the road back. Thank You very much. read more

I was unfortunately stranded because my car battery died and I was not able to jump start it. I looked up a bunch of Towing companies on Yelp in the area I was in and came across Unique Towing. When I called, the lady asked where I was and where I was going to. She said that someone would be there within 45 minutes, I asked her if she could put a rush on it and she said that she would try her best. 25 minutes later, our tow truck arrived and boy was I relieved. We were stuck behind some cars so I was blocking them from getting out. Thank goodness he came in time. The initial towing was $90 and $4 per mile after that. I thought for sure I was going to end up paying $200, but it ended up to be $95. Not bad for such great service! I will definitely recommend them to anyone that needs towing in the future. read more

My mom and I had a flat right outside of work. When our insurance dispatched Unique to us the ETA was an hour. But my mom called and the dispatcher ensured us that the driver was much closer. Henry (driver) showed up and changed our tire all in about 30 minutes! He was very friendly and professional. Thank you Unique Towing for making our far commute much safer! read more

I had the unfortunate experience of locking my keys inside my car. What's a girl to do when even her boyfriend can't help? Or she has no man? Call someone! I am so thankful Unique Towing came to my rescue! I usually have AAA but my membership expired and even if I renewed it, there would be a 48 hour waiting period. They were kind enough to transfer me to Unique Towing because it's in the area. The dispatcher was very nice and asked me all the necessary information. The waiting period is dependent on where their drivers are. The cost for unlocking your car (they break into it and make you sign a waiver beforehand) is $65. The best part is they deal with State Farm Insurance directly so it was free for me! By the way, State Farm has free roadside assistance! Who knew. All I had to do was sign some paperwork and I was back in my cute comfy white Nissan 350z. Plus it was cool to watch someone break into a car. They use this plastic wedge to move the glass window, then either sneak in this contraption similar to a blood pressure bag, or they just use a long wire stick. read more

We are so thankful to Jimmy and Antonio for resolving this issue, our car was literally stuck for a very long time and due to short height of basement to move the car was so much impossible but they did it and both of the guys including jimmy was so helpful. Really really appreciate all the help. Can't thank you guys enough. read more

The service is excellent. Jose is polite, professional. He called me how long he will be there and arrived within the time frame. No panic or stress. He let me sit inside the towel car and he finished the rest. read more

Friendly, knowledgeable, and professional. They came on time and even though I scheduled a tow to the dealer, the driver took the initiative to see if there was anything that he could do to get me back up and running. Sure enough, he was able to do a couple quick fixes and now I'm good to go. The final bill for the services ended up less than the quoted tow price, which was already reasonable. I'd use them again in a heartbeat. read more

Great service. Friendly and so helpful. Stuck in a Sunday with a dead battery 100 miles from home! Showed up faster than anticipated. Brad was super helpful! read more

I had a flat tire on 101. Brad came to the rescue! He was extremely friendly and helpful. His service was very quick and I am very satisfied. Glad I found a great towing service provider in the area. read more

Sam got me hooked up over to a close auto body shop in just a few minutes. Great service and they got to the spot of the accident quickly, within 15 minutes, and gave me a call to make sure everything was good with the location they had to pick me up. Can't say a single bad thing about the experience. 90 for the tow hook up, 4 per mile and they knew where to tow me for my insurance so the work would be covered. 5 stars. read more

i would like to thank Henry and unique towing for the job well done. "I had called GEICO and asked help to tow my car from home to auto shop. As they communicated, Henry arrived in 30 mins, and Towing my car onto the truck very quickly and safely, And he also gave me ride to auto shop. I highly recommend Henry and unique towing for any towing requirements. read more

Well, they know how really to screw you over. They impounded my car for 2 hours and charged me 400+, same day. That's not the reason I gave 1 star though. When I went to pick up my car, they took my car registration card and didn't give it back to me. Not okay. When I called them, they refuse to contact the driver who took my registration card. Bunch of aholes. read more

Jim from Unique Towing picked up my '69 Nova from out of my parents 1car garage and delivered it to my house exactly where I wanted it. He was very professional, respectful, and easy to work with. He made sure my old clunker was still treated with care and was safe. Thanks Jim, and Unique Towing for taking care of me once again. read more

Unique Towing - Thanks Jim at Unique Towing - Towing Near Me - Santa Clara, California

Needed special RV towing on a Sunday night and they were the only tow company available and showed up with a very high end new towing truck for large rigs and the driver Antonio was very professional knowledgeable and friendly. Towed us to exactly the spot in the dealer we needed to be read more

My car battery was dead and Jim came out and really helped me out! The customer service was great. I placed a called and within minutes I had someone here helping me with my car. Unique provided great customer service along, with minute by minute updates to their location. The technician gave me curtesy call and told me he would be arriving in 5 mins. He followed the directions to get to my home. The technician worked quickly and effectively to help get my car started and thought of other possible solutions to my car problem. The professionalism was excellent and staff was personable. Thank you again. read more

So I was involved in an accident on my way to work !!! **^*(&%(*%$#$%^$^% So i called Unique Towing within 10-15 minutes these guys where there to pick me up and my vehicle to take it on the body shop. Driver was so nice and polite The bill was added to my repair bill a the body shop I have AAA. Thanks Unique Towing the fast pick up ! read more

I had a very good experience towing my car to nearest auto repair station. Also want to mention Henry the guy who came for towing he was so friendly and helpful. read more

Great group of people from the lady on the phone to the actual driver that came to help me out. They worked with my insurance company to get paid for the tow so I didn't have any out of pocket. (Glad I have that on my insurance). You are a great company and I will send my family and friends you way. read more

Repost review because companies comment came up as complaining 2016 Jimmy came out because I had got flat tire. I was upset by thus, but Jimmy made my day. He was wondering, friendly, and made me laughing. I didn't have spare tire so Jimmy towed my car back to my home and even parked in on my garage. I will definitely use them again. Thank you for hiring such a wonderful person and making my day read more

Update. We got a flat tire in 101 North in San Jose. Brad helped put on our spare tire, and in 95 degree heat we didn't even have to get out of our car. The service was amazing!! read more

The service was great. Johnny delivered my car on June 15. He was great! Very polite, courteous, and patient. He called to let me know when he was on the way and again just before he arrived. He is a great example of what excellent customer service should be like. I would definitely use this company again and/or refer them to others. Thanks Johnny! read more

Best towing service ever. My security job has a contract with them because we are frequently towing vehicles and are based out of the South Bay. A few days ago, my patrol vehicle died and would not start while I was all the way in San Francisco. Even though Unique Towing handles mostly south bay tows, we thought we would call and see if they could help. And help they did. My dispatcher called them and they said they would have a truck out in about 30 minutes. But they were there in FIFTEEN minutes. Awesome! The driver, Sam, got my vehicle up and out of there in about five minutes. He dropped it and myself back at our headquarters without any problems. He was nice, efficient and professional. No wonder they have been able to keep a contract with us! I HIGHLY recommend Unique Towing for any of your towing needs. read more

They dispatched someone so fast that I had no time to panic. He got here and got the car open and fixed the problem in a couple of minutes and I couldn't be happier. Thanks to the dispatcher and Jose for being so good at what you do. read more

Henry is a passionate and friendly guy who helped me a lot. During the jumpstart service, he provided useful advice that actually save my money. I fully recommend their service. Thank you, Henry! read more

Called in for jump start. They were very quick to come down and help after I called my insurance company. Got help within 15 min.