Biggest thieves on face of planet earth,, towed my wives car from a parking, We reached few minutes after and they charged us storage fees which they didnt have to and afterwards charging us after hour fees to get the car.. its shameful how they find reasons to get money out of people, on top the guy working after hours was super rude and on request he kept saying "leave the car if you have any issues with charges", what in the hell that means? Look in the photo where after hour charges are written read more

Unique Towing - Towing Near Me - Santa Clara, California

I got a flat tire this morning. Way to start my Monday. But thankfully unique towing was able to come and tow my car to the shop. Jeff who came and helped me was very friendly! He held the door open for me To get into the tow truck. Was easy to talk to. Overall great customer service! I would recommend unique towing to anyone who needs towing. Thanks again Jeff!! read more

Unique Towing - Towing Near Me - Santa Clara, California

They towed my car said that they didn't have my keys, took all the money out of my wallet which was in the car and now I can't get my car back thank you guys read more

Unbelievable service. I had a flat tire on my Tesla and Jim was there in about 10 minutes. Very friendly and positive attitude . Turned a bad day into a great one. Highly recommend ! read more

I would give 7- star to the gentleman who came and got me out of the pickle. He was quick, treated the car with care and respect, extremely professional read more

We had not one, but two flat tires. One wheel was severely compromised and the first towing company threw up their hands in defeat and could not help us. Luckily, we were referred to Unique Towing who came out in 30 mins and assessed the situation. Instead of accepting defeat, Jim proposed we put a spare on the compromised tire and then load it up. This was a simple solution l, but one no one else had come up with. From there is was easy to load the vehicle up on their truck and have it taken to the service center. Jim was the true hero today. Kept cool and offered up a solution that resolved our issues after many frustrating hours. Now the car is where it needs to be to be fixed and we can still salvage our weekend! Thank you for the impeccable customer service. From the people on the phone who gave me a quick quote and especially Jim who was our tow truck driver. read more

Jim, from Unique Towing in San Jose towed my hot rod to the shop today and he provided safe, courteous service. More importantly (for me) he was very careful not to damage the body while connecting and pulling my ride up onto the truck bed. I have a very low clearance (3 inches), but he did the job perfectly. I recommend this company for their excellent service and great attitude! They also charged a very reasonable rate. read more

Great service! Ernest arrived early to tow my car to the service station and was very polite. He notified me of his arrival and when he delivered my car which I really appreciate. Everything went super smoothly! read more

Had to get a flatbed to tow my car to a shop from Santa Clara to Redwood City. Driver: Jon #106 was very friendly and was careful with getting my car on to the flatbed. The thing that stood out the most was that he used microfiber towels for the straps to ensure my wheels/rims don't get damaged (it's the little things like this that matter). My car got to the shop with no issues. Highly recommended! read more

Just got my flat tire fixed by Joe who had such professional customer service skills He was very polite and had my flat tire repaired in minuets. I truly appreciate service like this. I recommend Unique Towing any time and ask for JOE!!! read more

They were professional, courteous, prompt, and excellent. I scheduled my tow from 2-3 but I prefer 2 and guess what- Dexter was there at 2 on the dot. I hope I won't be needing another tow but if I ever do, I'm definitely going to call this place again. read more

Our company uses Unique Towing on a regular basis. There's one main aspect of their business that sets them a mile ahead of the rest of the tow companies in the bay area; their staff. They have THE MOST amazing team of drivers and office staff who actually get customer service. Many of our clients are in a bad place when they need our help, but i constantly get comments from them that the driver who helped them was very helpful and "Not your typical tow truck driver". These guys REALLY get it. i don't know what I'd do without these guys. Give these guys a call if you need their help, I can't imagine them ever letting you down. read more

Unique Towing - Towing Near Me - Santa Clara, California

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My car was in need of towing and Jim came to the rescue. Jim was earlier than the scheduled time and was quick to assess the situation. My car is much lower than most cars but Jim was not panicked and was able to safely guide my car up the ramp. If you are in need of a tow service Jim will do anything and everything in his power to make sure your car is towed. This can't be said about many other service providers! 10/10 read more

Dead. My car was dead. In Santa Clara. I live in San Francisco. Found some companies on Yelp and decided to call up Unique. Not was I was expecting at all. The man on the phone was very friendly. Told me they'll deal with the insurance company (I have State Farm's emergency coverage). I hung up the phone then...Snap! They got to me in like 35 minutes. A guy called me to tell me the tow truck was outside. I go outside and the driver had found my car in the full parking lot and was waiting right there. A really nice flat bed truck too! Gave him my insurance card. He towed my car and unloaded it at the mechanic. They totally made being stuck in Santa Clara much less painful. read more

During the last weekend of our non-profit's new project the truck we rented batteries died. Just as we were ready to go the truck wouldn't start. Not only did Brad from unique towing coming out once but the truck died once more and he came back again! Brad was super professional and explained to us how to make sure it wouldn't happen. read more

Unique Towing - Towing Near Me - Santa Clara, California

GEICO refers my dead battery calls to Unique Towing. I have had to call on them 3 times in the past 2 weeks and each time I was told when they would be here and usually beat that time. I also appreciate the professionalism of the tow guys as no one gave me grief for calling so many times. I would highly recommend them as timely and great service. read more

Boles and Antonio went above and beyond!!!! To say we had a "Unique" situation that only Unique Towing could handle is putting it mildly. After calling 2 other tow companies that could not help us, Unique Towing came through for us in a HUGE way. The confidence and reassuring way that Boles handled the situation put us at ease. A very nerve racking day turned into a calm and gratifying one. I can't say enough about these 2 guys. Incredible customer service and experience to handle the situation is what makes a great company succeed! Thank you so much. Stuck in a 8ft clearance space with a truck that needed a 9ft 6" clearance. Thank you doesn't even begin to say how much we appreciate you both!! Amber & Joey. read more

I would recommend this towing service to anyone needing a tow. The crew was friendly, fast and efficient. Ernest was my tow truck driver and he was very good. He made me feel very comfortable and got me home safely. read more

I was on the freeway when suddenly my car lost power died so I had to pull over. Jim from Unique Towing was very helpful and knowledgeable. If you guys ever need a tow call these guys. read more

My toyota was dead at home , he came unlocked it and started it in minutes, great service . Very kind and friendly. Even told me how to jump start it for next time. read more

Epitome of excellence! From top to bottom, they were amazing. Jeff took my car that has been in the family longer than I have. He cared for it as if it was his. Just look at how they maintain their trucks. This is a excellent service and I would use them over and over. Thank you Jeff! read more

Unique Towing - Towing Near Me - Santa Clara, California

I have nothing but praise for the team at Unique Towing. We were on our way home from a lovely Father's Day on the Delta when our boat trailer started blowing out smoke. We called Unique and they gave us a fair quote and sent Tony #90 within 30 minutes. When you are sitting on the side of the freeway time goes by slowly but seeing him pull up was like Christmas morning! Tony was amazing. Our boat didn't want to cooperate with him but he showed that boat who was the boss. Seriously this guy was doing some impressive trouble shooting. Some people see problems, Tony sees challenges to conquer. Thanks to Unique we were home in time for our Father's Day dinner. read more

Got torn tire repaired. Jose R is very professional and informative. He went above and beyond to make sure our questions are answered. Would 100% recommend. Thanks Jose R for your services read more

On our way to the park with my 2 boys I took a wrong turn and popped my tire I didn't know what to do I called and my insurance with a message reading a towing person would show up in 60 mins. With my cranky 2 year old in the back crying I was frustrated. Literally 2 minutes after I was notified Unique towing contacted me and arrived in 5 minutes. His name is Ernest and he was verte helpful and kind. As a woman with a car problem it can be intimidating, but he was very respectful and helpful. He tried fixing spare but it didn't work and then he towed my car to a nearby tire place. My problem started at 11am I was on my way to the park with my tire fixed within an hour. Definitely recommend Unique towing for hiring great workers like Ernest. read more

Worst and unreliable. We had an incident this morning and Geico told me they dispatched the Unique towing. Tow truck never arrived even after 2 hrs, when I callback I was told the tow truck driver called me, as I didnot pick the call he cancelled the service. Yes, I did not pick the call because I was talking to insurance and cop. Should the truck guy tried one more time by understanding the situation of someone who met with an accident. read more

I had the pleasure of working with Jon #106 today. He was dispatched via Tesla to bring me a temp wheel and to drop off mine at the service center. Very professional and top notch equipment read more

Jon #106 did a great job getting my broken car out of my garage and off to the service center with no trouble.

Used Giecko's mobile app to have a truck come out & fix a flat tire on my wife's SUV. First guy is completely lost & claimed to have called my wife (just once btw) to get her exact location. He wasn't able to reach via her cell so he leaves & goes on about his day. Called Giecko & they send out another driver (also from Unique Towing) & he's not able to get the spare tire to release from under the SUV (not Uniques problem & I understand that) so the guy leaves. This is the part that pissed me off. He (driving a service vehicle) just left, didn't call for a tow truck to tow the SUV & he didn't call Giecko to follow up that a tow was needed! He just left. So maybe they have better things to do then provide their customers with any amount of actual service or customer care. So Giecko sent out another tow truck (from a different towing company) & the driver was able to get the spare tire off, but not these idiots at Unique Towing (big thumbs up guys, Fing amazing job!) read more

Very helpful when I needed a tow. The man was professional and friendly, provided good and fast service.

I went to scpd to get my property out of my car. I went to unique to get my property and go to find out they went threw my car and stole my belongings. I confronted them and they said they don't touch anything in the car. They told me to talk to scpd. I called scpd and they said they didn't touch anything either. Shady business. I can't believe they can get away with this. read more

Locked out my car but Jimmy came to the rescue with a positive attitude. Early bird, efficient man and friendly. All the qualities you want from a service company! read more

Solid experience with my tow today. Responded in about a half hour which was excellent compared to another company I called beforehand which estimated 3-4 hours. Friendly and professional and I could tell they took the time to make sure everything was done properly. Highly recommend. read more

If I could give more stars I would. Shout out to Jon Ray, driver number 43. Several weeks ago I was partial of a driveway in the Santa cuz mountains. Jon came aft5er many ho9urs and was so professional, kind, empathic, and calming. I could kiss the ground he walked on. Thanks, Jon for all you did for us. read more

FAST and Efficient! Thank you! I was done and back on the road in a jiffy! My flat would have taken forever with other companies but not with Unique Towing! Thank You Thank You Thank You! read more

Unique towing arrived to jump my battery. From the moment I contacted Geico until the moment Jose 97 arrived, the total time only took less than 15 minutes. Very courteous driver and answered all my questions. Highly recommended! read more

Car broke down. I waited nearly 3 hours for another tow company who kept saying they'll be there within minutes. Finally had geico switch company to these guys. They were actually at my car within minutes :) driver was great and ended up jump starting the car to avoid a tow. I felt it couldn't be battery as the car died right after I made a two minute stop and was working great just before. The guy felt it's worth trying and he was right! read more

*If I could give a zero I would * *28 hours at the tow yard will get you a $448 tow bill. *Tow was 0.8 miles * They would not even settle bill until we had a tow truck there because they said it was NOT drivable . While all it needed was to have the spare tire put on. * All money is NOT good here - we had half cash and half credit card and they would NOT let us to split the payment . *After we settled bill and had another tow company there ( See 5 Star review for Campbell's Tow) Unique drug the truck by fork lift from their back lot into the middle of the street. The customer service wait ! There was NONE! Don't go here . Your hard earned money will just go to pay for their fancy sign and rigs. read more

2:45pm: Found one flat tire on my car. 2:48pm: Contacted Geico by mobile app. 2:52pm: Geico informed me Unique Towing will be there soon. 3:00pm: Jimmy from Unique Towing arrived. 3:15pm: Jimmy took care of everything, replaced my flat tire with my spare one, and it's DONE. My ass is saved. (side note: DO NOT ignore your low tire pressure light even in winter) The only reason I give 5 stars is there are only 5 stars. Quick, professional, and nice. read more

Extraordinarily service provided by John Vy. He went above and beyond to make my car jump started. He made sure that I understand the process and in case it stops again. This review is specifically for John for working so hard and helping me. Service arrived within 15 mins of call in Sunnyvale area. read more

All around efficient communications, timely and quick follow up. Jon was super friendly, knowledgeable and helpful. Shiny tow-truck! Thanks read more