This salon sucks on a different level, they make you believe they can do desired braids and what they leave you with is comical and nothing like what you wanted. Also if you give a bad review you'll never get response from the owner to know what can be done to improve, you only get a response if you give 5stars which doesn't make sense. Anyway never again! UPDATE: my friend had her hair done here, the results were pretty bad and she had pictures, her hair was falling off her head in chunks! she reviewed and was ignored. If you ruin someone's hair to the point that people in the public were staring at her head because of how thin her hair got, the least you can do as a business is offer to fix it and it should not have to cost the customer all over again because the customer could have done a better job at home. The business needs to at the very least correct their mistakes and make it right. read more

There is an error with the number of dollar signs assigned to this salon. This is not an overpriced salon at all although you will get four dollar sign service and attention to your hair at Unique You in Downtown Lowell. I have been on a journey to find the best stylist for my hair. There's been some hits and misses. I was pleased with my last salon in Boston, but the distance from my home coupled with the fact that it took all day and into the evening for my last service prompted me to look for a salon closer to home. I didn't have much to go on when I was researching Unique You, so I decided to visit in person. I was warmly greeted by Rose, the owner, and after discussing some of my issues and what goals I wanted to achieve in terms of the length and health of my hair, I decided to give Rose a chance. I'm so happy I did! My hair came out terrific, the best of all the touch-ups I've had so far. I highly recommend Rose, she is especially good at relaxing afro-textured hair. read more

Unique You Salon - Before relaxer - Hair Salons Near Me - Lowell, Massachusetts

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I was on vacation from Florida during winter time for which I had decided to wear a protective style as I am transitioning to natural hair. Unfortunately I forgot my sleeping cap and by the second day I had kinda ruined my cornrow. I called the salon, they took me in, in half an hour notice and were super sweet and professional plus, I went to the hotel with my sleeping cap for 3 dollars and some great hair products to prevent hair fall. They have very reasonable pricing and are a one stop shop for all your hair needs. read more

Unique You Salon - Hair Salons Near Me - Lowell, Massachusetts

I can't say enough about these amazing women! They have been braiding my daughter Anna's hair for a while now and always do a beautiful job! They are very patient with her and her braids stay in beautifully! Highly recommend! read more

I really wanted to love this place because the owner is so kind. But I had an awful time. I could've stayed home and watched 30 rock but no... I wanted a hit comb on a Wednesday night. I called ahead and the woman who answered was annoyed that she had to be in the salon past 3pm. Their hours says they are open until 6 and accept Walk-ins. I Said I get a quick press and curl because I wear my hair natural she said "fine get here quickly because I have to head home soon and I live in Boston" I probably never should have driven over but i did. I broke all Speed laws. Found metered parking In their new location and went in. I was the only one there. The owner wasn't there and the woman waiting to do my hair had her jacket on as a reminder that I was stopping her from leaving. Issues: 1. She washes my hair for 12seconds 2. She attempted to dry my hair with a dirty towel that smelled of old mop and baby poop 3. I told her about the towel and she then attempted to dry it with a second poop towel 4. She took out a blow dryer and sautéed my scalp with no oils 5. She used Vaseline on my hair as a base coat before the hotcomb (BIG NO NO) 5. Chunks of my hair came off in the iron!! Chunks!! 6. I got up to leave (hair half done and in pain) she asked me for payment. I met the owner and her daughter but I won't recommend this place without them in it. It's unprofessional and I wouldn't go back if someone paid me. read more

Very dissatisfied with Unique you services today. I went their today to get my little sisters hair braided. I usually braid her hair myself but I wasn't able to this time because of my acrylic nails. I showed them a photo of how I wanted them to braid her hair and her hair looks NOTHING like the photo. I'm so disappointed to have spent all that money just for them to do a bad job. I've attached a photo of how I wanted my sisters hair, a photo of how her hair actually turned out, and a photo of how I braid hair. I will never recommend this salon the quality is trash and they overcharge. read more

Unique You Salon - How my sisters hair turned out - Hair Salons Near Me - Lowell, Massachusetts

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These people ruined my hair and burned my scalp sending me to the hospital back when I had a perm, i complained several times of burning and was hushed like a child and was made to sit with relaxer for 30 minutes, no section of just a big pile of some white chemical dumped in my entire head.....my hair was just falling after that and they still had the audacity to charge me, I wouldn't go back if I was paid to!!! read more

These ladies are pros who know their stuff. I go for dread maintenance and they are amazing. I also got some extensions done and they did incredible work. Truly 5 stars read more

Over Charge for Flat hired her was already washed she got very shot 4 c hair the owner said 20$ for trim 40-50$for flat hired I called to ask why they charge my sister this amount the owner hang up on my face worst place to go they don't deserve a star read more

I think this is a diamond in the rough. It's hard to find a nicely maintained salon that caters to African American hair. I came in for loc maintenance and was pleasantly surprised. It was cheaper than other places I've gone in the Philadelphia area. She washed my hair for ten minutes. She asked what type of gel I would like or if I would like beeswax. After having a pleasant conversation, she was very efficient and I was done in under two hours, hair drying included. read more

Really needed some TLC and she was super sweet and made me feel great. Will come back again!

Please don't waste your money here if you have curly hair. Went for a Deva cut and Rosemary (who is supposedly Deva certified) literally didn't know what it was. At first she wanted to cut my hair wet, and then when I asked for a dry cut she brushed my hair out with her fingers and cut it like it was straight. Ended up with a giant frizzy uneven bush. She should have been embarrassed to charge me $40 to leave like that. It's on me that I didn't heed all the red flags and walk out right away, so now I have to shell out more money to get it fixed. Don't make the same mistake as I did. read more

These ladies are warm and inviting and take their time with your hair. I had waist length box braids in, and they took their time to make sure they didn't break my hair, or cut it when getting them taken out. They were very communicative and fixed whatever I didn't like without question. They were kind and patient and their customer service is on point ! read more

I wish I could give them 0 stars. I did my hair and spent a significant amount of money only to be left with a messy hair. I spent 150$ do crochet with human Brazilian hair that I spent a lot for to do my hair for a upcoming wedding. When my hair was done crochet, I ask for her to fix it, curl and style it nicely since this is a hair salon and I am paying my money. Only to be dismissed and her saying it's late and I don't have time to help you fix it. I ask myself what is the point of me paying you for a service. I am writing a review because I wish that I had listened to the bad reviews someone wrote before me. never again will I waste my time and go to this place. read more

I dont even give it one star, honestly but it wouldnt let me post this review without doing so. LADIES, PLEASE DO NOT EVER go to Unique You hair salon downtown Lowell, near Expresso's pizza (for anything but a weave or braids.) Do NOT let them cut or color your hair PLEASE, I urge you!! They fried my hair she died my whole head black, three times and had me in the perm hair dryer thingy, cranked up to 65+ degrees 11 times, for 20 & 45 minutes long, each time! (while she was braiding other people's hair) I had two asthma attacks from the heat! I was there for 8+ hours, and she took 7 walk-ins while I was there and had me waiting for over three hours total, without any dye, or product in my hair, while she did and finished all these other peoples full head weaves! And she cut off so much more hair than what i wanted and butchered my hair. Luckily, my cousin Jessica will be fixing it this Saturday. But my hair isn't even red and black its like this rusty faded red brown copper color and black and the chunky red highlights are more like tiny strands of yuckyness. And It's also, completely uneven the right side of my hair is noticeably longer than my left side. My fringe bang, is down to my nose and uneven. And as I said before, my hair is literally fried. I am sooo disappointed and I refused to pay anything for it. And when I expressed how disappointed I was, and refused to pay, in a desperate attempt to get paid they called the police. And the police officers that arrived (two pretty much bald male officers) told me that I didn't have to pay anything, and they understood where I was coming from. I am SO upset by this experience. You DON'T walk OUT of a salon like this, you walk INTO a salon like this to get it fixed... The worse part is I knew EXACTLY what I wanted and showed her the pictures of the cut and color 7x each picture, during this whole process! Y'all it doesn't even look REMOTELY like it was supposed to!!! You don't walk out of a salon looking WAY worse than you did when you walked in. You don't walk out of a salon with more damage done to you hair than years of home bleaching and box dye. She didn't even bleach my hair she used some sort of what she called "like a red bleach" kind of like that splat product that goes over brown hair without requiring bleach. Mind you, she dyed my whole head black 3x before doing this and didnt even apply a red hair color to this "red bleach" catastrophe. This is SO wrong on SO many levels. read more

This place doesn't deserve even a single star.terrible service, the lady who did my weave did the impossible, she made my amazing Brazilian hair looks terrible and non flattering..save your money ladies go somewhere else..I don't think she has ever even done a weave in her entire life..they don't know anything about hair, bunch of losers inexperienced old women decided to open a salon without knowing a first thing about hair.. read more