Alicia is the best. Always does what she says and follows through. She is a great testimony of how…read morean employee should be. Very knowlegable too.

Aways responsive and helpful! Truly appreciate their support through various business needs over…read morethe years.

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

We recently ordered a refrigerator from Home Depot that was delivered to our home. When they were…read moreleaving with our old broken fridg that was to be disposed of, they accidentally scratched my front door that that was only a few months old. I contacted Home Depot and was told I needed to file a claim with Sedgwick. I had read numerous reviews online that talked so badly about this company, but my claim was opened quickly and I was able to upload photos online of the damage to my door and it was all resolved within about two weeks. I was paid for the damages and able to get my replacement door ordered promptly. I have nothing but positive things to say about my experience with them and hope that other's have the same experience should they have to use this company especially after I've read so many negative reviews.

My experience with Sedgwick has been extremely frustrating and unprofessional. When you are…read moreentitled to short-term disability benefits and have provided medical records and documentation from your doctors supporting your claim, you should not have to constantly fight just to receive the benefits you are entitled to. Instead, Sedgwick has made the process extremely difficult and has repeatedly given me the runaround. The person assigned to my case is nearly impossible to reach, and every time I call, I am told they are "away from their desk," "on a break," or "at lunch." This is unacceptable when someone's income and financial stability are at stake. My doctor provided a return-to-work date supported by medical documentation, yet my benefits were approved for only part of that period without a reasonable explanation. It feels as though every effort is being made to delay, limit, or deny benefits rather than fairly evaluate the medical documentation provided. I am extremely disappointed that Northwestern Medicine has chosen Sedgwick to handle its employees' short-term disability claims. Northwestern Medicine needs to be aware of the difficulties employees are experiencing and the level of service being provided. I will be escalating this matter through the appropriate channels with my employer so they are fully aware of my experience, as well as the experiences of other employees, with Sedgwick. Northwestern Medicine needs to be aware of these concerns and should consider finding a new claims management service that operates with greater integrity, transparency, and accountability. I will make sure they are fully informed about how my short-term disability benefits claim has been handled. I will also consider seeking legal advice if necessary. Employees who are legitimately entitled to short-term disability benefits should not have to go through this much stress and frustration simply to receive the benefits they are entitled to. This experience has been extremely disappointing and has seriously undermined my confidence in Sedgwick's claims-handling process.

Everything went well ! Immediately when the doors opened all windows were ready to start helping…read morethe customers. I stood approximately 5 minutes before I got called to a open window mond you there were 6 people in front of me. Don't remember the young lady that helped me but she too much help and very pleasant to speak to, BRAVO Pasadena Branch BRAVO

Exceptional customer service and a convenient DMV office. Not much of a wait and comfortable…read moreseating. Ample parking.

Jack helped me out at the last minute with Landlord Insurance. I had already gone to all the major…read morecompanies and none of them were issuing Landlord Insurance policies, but Jack worked his magic and found me a suitable one in a matter of two days. He definitely went above and beyond, and I highly recommend using him for any and all of your insurance needs. On top of that, he's just a really great guy to work with!!

Excellent agent and human being. I got my car, my auto and my KFC franchise insured here. Thank…read moreyou, Jack, for all your services.

BEST RATES !! BEST CUSTOMER SERVICE ever !! I first signed up for an auto insurance policy with…read moreSam, then I also switched my Home Insurance here too. I'm so glad I did, not only did I save money, but I truly feel that Sam and his team listen, care, and put their clients first. You will be in good hands. They are always there when I need them. Sam always answers my calls, addresses every question and concern, and provides guidance that gives real peace of mind. He's extremely knowledgeable, and it shows. I was involved in a car accident last month, and despite being someone who normally worries about every little thing, I didn't have to stress at all. The entire process was smooth and easy. Sam and his team deserve much wider recognition for the work they do. I wish more people could experience and benefit from the level of service they provide. Thank you again, Sam & team!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

My mom had Safeco Insurance for years and when she passed away a couple of years ago, I kept the…read moresame insurance company. The insurance was canceled after the wildfires but I asked the broker at Safeco, Howard Wood for help. To my dismay, it's been impossible to get him to follow through on completing my insurance policy. He does not answer or return calls. When I called him numerous times one day, he did respond with a text and told me he'd be in touch with me the next day. He didn't call. Why not change brokers? I have tried but the house is older and it's been nearly impossible to get insurance. Since February, Howard has told me not to worry, but all he's done is string me along without any results (or insurance) and endless excuses. It's hard to remember when, if ever, I've been treated with such disregard by a company or salesperson. One thing is certain, it is the worst service I have ever received. Insurance is critical and an absolute necessity-it's there to protect your most expensive asset. To leave an existing client unprotected feels negligent at best, cruel at worst. Safeco has let me down more than I can express, the service is worse than shameless.

Howard was able to find the right condo insurance for me, as well as give a lot of good advice…read more Howard was one of three brokers that I telephoned, and he was able to insure me with the same company that another broker had advised I was not eligible for. He learned my needs and found the perfect company. When it was time to change policies again, he gave great advice, even though it would not benefit his company. Knowledgeable, courteous and kind.

I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Tiffany helped me to reduce my auto insurance to almost 50% in comparison to my previous one. She…read moreis super helpful and follow up to ensure that I have a good experience with her company. Recommended!

John is a great, responsive, insurance agent…read more I needed a new business insurance policy and decided to try John Diehl for a quote. Not only did I get a quote that met my budget, but John also gave me great options for payment to meet my business needs. He responded very quickly, and got my policy written up as soon as I gave him the necessary information. I wouldn't hesitate to recommend John for another policy, either to myself, my business, or for a friend or family member. I give him 2 thumbs up!

Have been experiencing increase in rates month over month for no reason. The staff gives you a…read morequote and then your policy is a big fat surprise. You ask for changes in your policy and they don't apply them. One hot mess. Do not recommend.

We've been with Reina's for over 15 years. Since then, we've added two teen drivers and every time…read morewe've needed anything, Reina's rises to the challenge. They are professional and their response time is excellent. Pedro in particular has been our go-to contact for many years now, and he delivers every time. Very easy to talk to and extremely knowledgeable. I highly recommend Reina's.

Peter is the man! Friendly and professional, he treats you like family. There is an honesty in his…read morevoice and he truly advocates for his customers. I got a great rate after two car accidents, hey, life happens! But Peter was there to assist and never made me feel ashamed